Severance

12 Months Ended

Dec. 31, 2021

Restructuring and Related Activities [Abstract]

Periodically, we reduce our workforce and accrue liabilities for the related severance costs. These workforce reductions result primarily from the progression or completion of our post-acquisition integration plans, increased competitive pressures, cost reduction initiatives, process improvements through automation and reduced workload demands due to reduced demand for certain services.

We report severance liabilities within accrued expenses and other liabilities - salaries and benefits in our consolidated balance sheets and report severance expenses in selling, general and administrative expenses in our consolidated statements of operations. As described in Note 17—Segment Information, we do not allocate these severance expenses to our segments.

Changes in our accrued liabilities for severance expenses were as follows:


	Severance
	(Dollars in millions)
Balance at December 31, 2019	$	89
Accrued to expense	151
Payments, net	(137)
Balance at December 31, 2020	103
Accrued to expense	3
Payments, net	(70)
Balance at December 31, 2021	$	36