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Segment Information - Reconciliation (Details ) - USD ($)
3 Months Ended 12 Months Ended
Oct. 31, 2021
Jul. 31, 2021
Jan. 31, 2021
Oct. 31, 2020
Mar. 31, 2019
Dec. 31, 2021
Dec. 31, 2020
Dec. 31, 2019
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]                
Depreciation and amortization           $ (4,019,000,000) $ (4,710,000,000) $ (4,829,000,000)
Goodwill impairment $ 0 $ 0 $ 0 $ (2,600,000,000) $ (6,500,000,000) 0 (2,642,000,000) (6,506,000,000)
Stock-based compensation           (120,000,000) (175,000,000) (162,000,000)
OPERATING INCOME (LOSS)           4,285,000,000 962,000,000 (2,726,000,000)
Total other expense, net           (1,584,000,000) (1,744,000,000) (2,040,000,000)
INCOME (LOSS) BEFORE INCOME TAXES           2,701,000,000 (782,000,000) (4,766,000,000)
Income tax expense           668,000,000 450,000,000 503,000,000
NET INCOME (LOSS)           2,033,000,000 (1,232,000,000) (5,269,000,000)
Operating Segments                
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]                
Total segment adjusted EBITDA           14,332,000,000 15,017,000,000 15,652,000,000
Operations and Other                
Segment Reporting, Reconciling Item for Operating Profit (Loss) from Segment to Consolidated [Line Items]                
Depreciation and amortization           (4,019,000,000) (4,710,000,000) (4,829,000,000)
Goodwill impairment           0 (2,642,000,000) (6,506,000,000)
Operations and other expenses           (5,908,000,000) (6,528,000,000) (6,881,000,000)
Stock-based compensation           (120,000,000) (175,000,000) (162,000,000)
OPERATING INCOME (LOSS)           4,285,000,000 962,000,000 (2,726,000,000)
Total other expense, net           $ (1,584,000,000) $ (1,744,000,000) $ (2,040,000,000)