Segment Information (Tables)

12 Months Ended

Dec. 31, 2020

The following tables summarize our segment results for 2020, 2019 and 2018 based on the segment categorization we were operating under at December 31, 2020.


	Year Ended December 31, 2020
	International and Global Accounts		Enterprise	Small and Medium Business	Wholesale	Consumer	Total Segments	Operations and Other	Total
	(Dollars in millions)
Revenue:
IP and Data Services	$	1,556	2,474	1,062	1,280	—	6,372	—	6,372
Transport and Infrastructure	1,265		1,608	352	1,764	—	4,989	—	4,989
Voice and Collaboration	368		1,424	1,098	731	—	3,621	—	3,621
IT and Managed Services	216		216	45	2	—	479	—	479
Broadband	—		—	—	—	2,909	2,909	—	2,909
Voice	—		—	—	—	1,622	1,622	—	1,622
Regulatory	—		—	—	—	615	615	—	615
Other	—		—	—	—	105	105	—	105
Total revenue	3,405		5,722	2,557	3,777	5,251	20,712	—	20,712
Expenses:
Cost of services and products	935		1,878	382	489	173	3,857	5,077	8,934
Selling, general and administrative	242		510	406	67	466	1,691	1,773	3,464
Less: share-based compensation	—		—	—	—	—	—	(175)	(175)
Total expense	1,177		2,388	788	556	639	5,548	6,675	12,223
Total adjusted EBITDA	$	2,228	3,334	1,769	3,221	4,612	15,164	(6,675)	8,489


	Year Ended December 31, 2019
	International and Global Accounts		Enterprise	Small and Medium Business	Wholesale	Consumer	Total Segments	Operations and Other	Total
	(Dollars in millions)
Revenue:
IP and Data Services	$	1,627	2,538	1,091	1,365	—	6,621	—	6,621
Transport and Infrastructure	1,268		1,479	365	1,907	—	5,019	—	5,019
Voice and Collaboration	354		1,423	1,226	763	—	3,766	—	3,766
IT and Managed Services	227		256	45	7	—	535	—	535
Broadband	—		—	—	—	2,876	2,876	—	2,876
Voice	—		—	—	—	1,837	1,837	—	1,837
Regulatory	—		—	—	—	632	632	—	632
Other	—		—	—	—	172	172	—	172
Total revenue	3,476		5,696	2,727	4,042	5,517	21,458	—	21,458
Expenses:
Cost of services and products	920		1,768	399	535	197	3,819	5,315	9,134
Selling, general and administrative	261		545	459	58	521	1,844	1,871	3,715
Less: share-based compensation	—		—	—	—	—	—	(162)	(162)
Total expense	1,181		2,313	858	593	718	5,663	7,024	12,687
Total adjusted EBITDA	$	2,295	3,383	1,869	3,449	4,799	15,795	(7,024)	8,771


	Year Ended December 31, 2018
	International and Global Accounts		Enterprise	Small and Medium Business	Wholesale	Consumer	Total Segments	Operations and Other	Total
	(Dollars in millions)
Revenue:
IP and Data Services	$	1,682	2,485	1,078	1,369	—	6,614	—	6,614
Transport and Infrastructure	1,230		1,484	424	2,118	—	5,256	—	5,256
Voice and Collaboration	365		1,495	1,366	865	—	4,091	—	4,091
IT and Managed Services	266		301	50	8	—	625	—	625
Broadband	—		—	—	—	2,824	2,824	—	2,824
Voice	—		—	—	—	2,127	2,127	—	2,127
Regulatory	—		—	—	—	727	727	—	727
Other	—		—	—	—	316	316	—	316
Total revenue	3,543		5,765	2,918	4,360	5,994	22,580	—	22,580
Expenses:
Cost of services and products	940		1,844	416	567	356	4,123	5,876	9,999
Selling, general and administrative	249		567	490	62	617	1,985	2,180	4,165
Less: share-based compensation	—		—	—	—	—	—	(186)	(186)
Total expense	1,189		2,411	906	629	973	6,108	7,870	13,978
Total adjusted EBITDA	$	2,354	3,354	2,012	3,731	5,021	16,472	(7,870)	8,602

Schedule of reconciliation from segment income to consolidated net income

The following table reconciles total segment adjusted EBITDA to net loss for the years ended December 31, 2020, 2019 and 2018:


	Years Ended December 31,
	2020		2019	2018
	(Dollars in millions)
Total segment adjusted EBITDA	$	15,164	15,795	16,472
Depreciation and amortization	(4,710)		(4,829)	(5,120)
Goodwill impairment	(2,642)		(6,506)	(2,726)
Other operating expenses	(6,675)		(7,024)	(7,870)
Share-based compensation	(175)		(162)	(186)
Operating income (loss)	962		(2,726)	570
Total other expense, net	(1,744)		(2,040)	(2,133)
Loss before income taxes	(782)		(4,766)	(1,563)
Income tax expense	450		503	170
Net loss	$	(1,232)	(5,269)	(1,733)