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Segment Information (Tables)
12 Months Ended
Dec. 31, 2019
Segment Reporting [Abstract]  
Schedule of segment information
The following tables summarize our segment results for 2019, 2018 and 2017 based on the segment categorization we were operating under at December 31, 2019.
 
Year Ended December 31, 2019
 
International and Global Accounts
Enterprise
Small and Medium Business
Wholesale
Consumer
Total Segments
Operations and Other
Total
 
(Dollars in millions)
Revenue:
 
 
 
 
 
 
 
 
IP and Data Services
$
1,676

2,763

1,184

1,377


7,000


7,000

Transport and Infrastructure
1,318

1,545

420

1,920


5,203


5,203

Voice and Collaboration
377

1,567

1,306

771


4,021


4,021

IT and Managed Services
225

258

46

6


535


535

Broadband




2,876

2,876


2,876

Voice




1,881

1,881


1,881

Regulatory




634

634


634

Other




251

251


251

Total Revenue
3,596

6,133

2,956

4,074

5,642

22,401


22,401

Expenses:
 
 
 
 
 
 
 
 
Cost of services and products
1,044

2,088

606

567

313

4,618

5,459

10,077

Selling, general and administrative
266

555

480

80

415

1,796

1,919

3,715

Less: share-based compensation






(162
)
(162
)
Total expense
1,310

2,643

1,086

647

728

6,414

7,216

13,630

Total adjusted EBITDA
$
2,286

3,490

1,870

3,427

4,914

15,987

(7,216
)
8,771


 
Year Ended December 31, 2018
 
International and Global Accounts
Enterprise
Small and Medium Business
Wholesale
Consumer
Total Segments
Operations and Other
Total
 
(Dollars in millions)
Revenue:
 
 
 
 
 
 
 
 
IP and Data Services
$
1,728

2,673

1,178

1,382


6,961


6,961

Transport and Infrastructure
1,276

1,550

471

2,136


5,433


5,433

Voice and Collaboration
387

1,607

1,443

872


4,309


4,309

IT and Managed Services
262

303

52

7


624


624

Broadband




2,822

2,822


2,822

Voice




2,173

2,173


2,173

Regulatory




729

729


729

Other




392

392


392

Total Revenue
3,653

6,133

3,144

4,397

6,116

23,443


23,443

Expenses:
 
 
 
 
 
 
 
 
Cost of services and products
1,056

2,038

614

645

500

4,853

6,009

10,862

Selling, general and administrative
256

573

517

86

511

1,943

2,222

4,165

Less: share-based compensation






(186
)
(186
)
Total expense
1,312

2,611

1,131

731

1,011

6,796

8,045

14,841

Total adjusted EBITDA
$
2,341

3,522

2,013

3,666

5,105

16,647

(8,045
)
8,602


 
Year Ended December 31, 2017
 
International and Global Accounts
Enterprise
Small and Medium Business
Wholesale
Consumer
Total Segments
Operations and Other
Total
 
(Dollars in millions)
Revenue:
 
 
 
 
 
 
 
 
IP and Data Services
$
528

1,515

634

916


3,593

1

3,594

Transport and Infrastructure
406

1,116

419

1,530


3,471

192

3,663

Voice and Collaboration
176

1,245

1,314

569


3,304


3,304

IT and Managed Services
272

310

51

11


644


644

Broadband




2,698

2,698


2,698

Voice




2,531

2,531


2,531

Regulatory




731

731


731

Other




491

491


491

Total Revenue
1,382

4,186

2,418

3,026

6,451

17,463

193

17,656

Expenses:
 
 
 
 
 
 
 
 
Cost of services and products
457

1,365

389

413

620

3,244

4,959

8,203

Selling, general and administrative
104

365

448

47

695

1,659

1,849

3,508

Less: share-based compensation






(111
)
(111
)
Total expense
561

1,730

837

460

1,315

4,903

6,697

11,600

Total adjusted EBITDA
$
821

2,456

1,581

2,566

5,136

12,560

(6,504
)
6,056



Summary of USF surcharges and transaction taxes
The following table provides the amount of USF surcharges and transaction taxes:
 
Years Ended December 31,
 
2019
 
2018
 
2017
 
(Dollars in millions)
USF surcharges and transaction taxes
$
1,002

 
952

 
601




Schedule of reconciliation from segment income to consolidated net income
The following table reconciles total segment adjusted EBITDA to net (loss) income for the years ended December 31, 2019, 2018 and 2017:
 
Years Ended December 31,
 
2019
 
2018
 
2017
 
(Dollars in millions)
Total segment adjusted EBITDA
$
15,987

 
16,647

 
12,560

Depreciation and amortization
(4,829
)
 
(5,120
)
 
(3,936
)
Goodwill impairment
(6,506
)
 
(2,726
)
 

Other operating expenses
(7,216
)
 
(8,045
)
 
(6,504
)
Share-based compensation
(162
)
 
(186
)
 
(111
)
Operating (loss) income
(2,726
)
 
570

 
2,009

Total other expense, net
(2,040
)
 
(2,133
)
 
(1,469
)
(Loss) income before income taxes
(4,766
)
 
(1,563
)
 
540

Income tax expense (benefit)
503

 
170

 
(849
)
Net (loss) income
$
(5,269
)
 
(1,733
)
 
1,389