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Segment Information - Segment Results and Operating Revenue (Details) - USD ($)
$ in Millions
 3 Months Ended 6 Months Ended
Jun. 30, 2019
Jun. 30, 2018
Jun. 30, 2019
Jun. 30, 2018
Operating revenues by products and services        
Revenues $ 5,578 $ 5,902 $ 11,225 $ 11,847
Cost of services and products 2,446 2,730 4,966 5,533
Selling, general and administrative 960 1,115 1,892 2,224
Share-based compensation (43) (54) (76) (95)
Total expense 3,363 3,791 6,782 7,662
Total adjusted EBITDA 2,215 2,111 4,443 4,185
IP and Data Services        
Operating revenues by products and services        
Revenues 1,730 1,746 3,479 3,481
Transport and Infrastructure        
Operating revenues by products and services        
Revenues 1,291 1,364 2,581 2,732
Voice and Collaboration        
Operating revenues by products and services        
Revenues 1,005 1,089 2,028 2,200
IT and Managed Services        
Operating revenues by products and services        
Revenues 135 162 279 324
Broadband        
Operating revenues by products and services        
Revenues 718 705 1,440 1,417
Voice        
Operating revenues by products and services        
Revenues 477 546 966 1,103
Regulatory        
Operating revenues by products and services        
Revenues 158 185 317 368
Other        
Operating revenues by products and services        
Revenues 64 105 135 222
Operating segments        
Operating revenues by products and services        
Revenues 5,578 5,902 11,225 11,847
Cost of services and products 1,124 1,201 2,260 2,474
Selling, general and administrative 462 504 940 1,010
Share-based compensation 0 0 0 0
Total expense 1,586 1,705 3,200 3,484
Total adjusted EBITDA 3,992 4,197 8,025 8,363
Operating segments | IP and Data Services        
Operating revenues by products and services        
Revenues 1,730 1,746 3,479 3,481
Operating segments | Transport and Infrastructure        
Operating revenues by products and services        
Revenues 1,291 1,364 2,581 2,732
Operating segments | Voice and Collaboration        
Operating revenues by products and services        
Revenues 1,005 1,089 2,028 2,200
Operating segments | IT and Managed Services        
Operating revenues by products and services        
Revenues 135 162 279 324
Operating segments | Broadband        
Operating revenues by products and services        
Revenues 718 705 1,440 1,417
Operating segments | Voice        
Operating revenues by products and services        
Revenues 477 546 966 1,103
Operating segments | Regulatory        
Operating revenues by products and services        
Revenues 158 185 317 368
Operating segments | Other        
Operating revenues by products and services        
Revenues 64 105 135 222
Operating segments | International and Global Accounts        
Operating revenues by products and services        
Revenues 902 903 1,793 1,838
Cost of services and products 258 263 517 535
Selling, general and administrative 68 64 136 132
Share-based compensation 0 0 0 0
Total expense 326 327 653 667
Total adjusted EBITDA 576 576 1,140 1,171
Operating segments | International and Global Accounts | IP and Data Services        
Operating revenues by products and services        
Revenues 420 431 840 871
Operating segments | International and Global Accounts | Transport and Infrastructure        
Operating revenues by products and services        
Revenues 333 309 653 630
Operating segments | International and Global Accounts | Voice and Collaboration        
Operating revenues by products and services        
Revenues 94 94 188 195
Operating segments | International and Global Accounts | IT and Managed Services        
Operating revenues by products and services        
Revenues 55 69 112 142
Operating segments | International and Global Accounts | Broadband        
Operating revenues by products and services        
Revenues 0 0 0 0
Operating segments | International and Global Accounts | Voice        
Operating revenues by products and services        
Revenues 0 0 0 0
Operating segments | International and Global Accounts | Regulatory        
Operating revenues by products and services        
Revenues 0 0 0 0
Operating segments | International and Global Accounts | Other        
Operating revenues by products and services        
Revenues 0 0 0 0
Operating segments | Enterprise        
Operating revenues by products and services        
Revenues 1,505 1,523 3,028 3,070
Cost of services and products 497 500 993 1,014
Selling, general and administrative 143 145 292 297
Share-based compensation 0 0 0 0
Total expense 640 645 1,285 1,311
Total adjusted EBITDA 865 878 1,743 1,759
Operating segments | Enterprise | IP and Data Services        
Operating revenues by products and services        
Revenues 681 667 1,369 1,332
Operating segments | Enterprise | Transport and Infrastructure        
Operating revenues by products and services        
Revenues 368 381 732 780
Operating segments | Enterprise | Voice and Collaboration        
Operating revenues by products and services        
Revenues 390 398 787 808
Operating segments | Enterprise | IT and Managed Services        
Operating revenues by products and services        
Revenues 66 77 140 150
Operating segments | Enterprise | Broadband        
Operating revenues by products and services        
Revenues 0 0 0 0
Operating segments | Enterprise | Voice        
Operating revenues by products and services        
Revenues 0 0 0 0
Operating segments | Enterprise | Regulatory        
Operating revenues by products and services        
Revenues 0 0 0 0
Operating segments | Enterprise | Other        
Operating revenues by products and services        
Revenues 0 0 0 0
Operating segments | Small and Medium Business        
Operating revenues by products and services        
Revenues 736 819 1,491 1,603
Cost of services and products 147 147 300 300
Selling, general and administrative 120 136 252 263
Share-based compensation 0 0 0 0
Total expense 267 283 552 563
Total adjusted EBITDA 469 536 939 1,040
Operating segments | Small and Medium Business | IP and Data Services        
Operating revenues by products and services        
Revenues 290 299 590 590
Operating segments | Small and Medium Business | Transport and Infrastructure        
Operating revenues by products and services        
Revenues 106 135 213 245
Operating segments | Small and Medium Business | Voice and Collaboration        
Operating revenues by products and services        
Revenues 328 371 664 740
Operating segments | Small and Medium Business | IT and Managed Services        
Operating revenues by products and services        
Revenues 12 14 24 28
Operating segments | Small and Medium Business | Broadband        
Operating revenues by products and services        
Revenues 0 0 0 0
Operating segments | Small and Medium Business | Voice        
Operating revenues by products and services        
Revenues 0 0 0 0
Operating segments | Small and Medium Business | Regulatory        
Operating revenues by products and services        
Revenues 0 0 0 0
Operating segments | Small and Medium Business | Other        
Operating revenues by products and services        
Revenues 0 0 0 0
Operating segments | Wholesale        
Operating revenues by products and services        
Revenues 1,018 1,116 2,055 2,226
Cost of services and products 145 167 286 343
Selling, general and administrative 21 23 41 47
Share-based compensation 0 0 0 0
Total expense 166 190 327 390
Total adjusted EBITDA 852 926 1,728 1,836
Operating segments | Wholesale | IP and Data Services        
Operating revenues by products and services        
Revenues 339 349 680 688
Operating segments | Wholesale | Transport and Infrastructure        
Operating revenues by products and services        
Revenues 484 539 983 1,077
Operating segments | Wholesale | Voice and Collaboration        
Operating revenues by products and services        
Revenues 193 226 389 457
Operating segments | Wholesale | IT and Managed Services        
Operating revenues by products and services        
Revenues 2 2 3 4
Operating segments | Wholesale | Broadband        
Operating revenues by products and services        
Revenues 0 0 0 0
Operating segments | Wholesale | Voice        
Operating revenues by products and services        
Revenues 0 0 0 0
Operating segments | Wholesale | Regulatory        
Operating revenues by products and services        
Revenues 0 0 0 0
Operating segments | Wholesale | Other        
Operating revenues by products and services        
Revenues 0 0 0 0
Operating segments | Consumer        
Operating revenues by products and services        
Revenues 1,417 1,541 2,858 3,110
Cost of services and products 77 124 164 282
Selling, general and administrative 110 136 219 271
Share-based compensation 0 0 0 0
Total expense 187 260 383 553
Total adjusted EBITDA 1,230 1,281 2,475 2,557
Operating segments | Consumer | IP and Data Services        
Operating revenues by products and services        
Revenues 0 0 0 0
Operating segments | Consumer | Transport and Infrastructure        
Operating revenues by products and services        
Revenues 0 0 0 0
Operating segments | Consumer | Voice and Collaboration        
Operating revenues by products and services        
Revenues 0 0 0 0
Operating segments | Consumer | IT and Managed Services        
Operating revenues by products and services        
Revenues 0 0 0 0
Operating segments | Consumer | Broadband        
Operating revenues by products and services        
Revenues 718 705 1,440 1,417
Operating segments | Consumer | Voice        
Operating revenues by products and services        
Revenues 477 546 966 1,103
Operating segments | Consumer | Regulatory        
Operating revenues by products and services        
Revenues 158 185 317 368
Operating segments | Consumer | Other        
Operating revenues by products and services        
Revenues 64 105 135 222
Segment Reconciling Items        
Operating revenues by products and services        
Revenues 0 0 0 0
Cost of services and products 1,322 1,529 2,706 3,059
Selling, general and administrative 498 611 952 1,214
Share-based compensation (43) (54) (76) (95)
Total expense 1,777 2,086 3,582 4,178
Total adjusted EBITDA (1,777) (2,086) (3,582) (4,178)
Segment Reconciling Items | IP and Data Services        
Operating revenues by products and services        
Revenues 0 0 0 0
Segment Reconciling Items | Transport and Infrastructure        
Operating revenues by products and services        
Revenues 0 0 0 0
Segment Reconciling Items | Voice and Collaboration        
Operating revenues by products and services        
Revenues 0 0 0 0
Segment Reconciling Items | IT and Managed Services        
Operating revenues by products and services        
Revenues 0 0 0 0
Segment Reconciling Items | Broadband        
Operating revenues by products and services        
Revenues 0 0 0 0
Segment Reconciling Items | Voice        
Operating revenues by products and services        
Revenues 0 0 0 0
Segment Reconciling Items | Regulatory        
Operating revenues by products and services        
Revenues 0 0 0 0
Segment Reconciling Items | Other        
Operating revenues by products and services        
Revenues $ 0 $ 0 $ 0 $ 0