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Segment Information - Additional Information (Details)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2019
USD ($)
regional_operating_unit
customer
Jun. 30, 2018
USD ($)
Jun. 30, 2019
USD ($)
segment
category
regional_operating_unit
customer
Jun. 30, 2018
USD ($)
Segment Reporting Information [Line Items]        
Number of reportable segments | segment     5  
Number of global enterprise customers | customer 200   200  
Number of operating regions | regional_operating_unit 3   3  
Universal service taxes and surcharges | $ $ 232 $ 229 $ 480 $ 476
International and Global Accounts        
Segment Reporting Information [Line Items]        
Number of categories of products and services     4  
Consumer        
Segment Reporting Information [Line Items]        
Number of categories of products and services     4