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Revenue Recognition - Capitalized Contract Costs (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2019
Jun. 30, 2018
Jun. 30, 2019
Jun. 30, 2018
Contract Acquisition Costs        
Capitalized Contract Cost [Roll Forward]        
Beginning of period balance $ 329 $ 281 $ 322 $ 268
Costs incurred 43 47 100 99
Amortization (51) (41) (101) (80)
End of period balance 321 287 321 287
Contract Fulfillment Costs        
Capitalized Contract Cost [Roll Forward]        
Beginning of period balance 198 150 187 133
Costs incurred 44 29 78 58
Amortization (35) (18) (58) (30)
End of period balance $ 207 $ 161 $ 207 $ 161