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Segment Information - Results (Details)
$ in Millions
3 Months Ended 9 Months Ended
Nov. 01, 2017
segment
Sep. 30, 2018
USD ($)
Sep. 30, 2017
USD ($)
Sep. 30, 2018
USD ($)
category
segment
Sep. 30, 2017
USD ($)
Segment Reporting Information [Line Items]          
Number of reportable segments | segment 2     2  
Revenues   $ 5,818 $ 4,034 $ 17,665 $ 12,333
Expenses   4,924 3,547 15,254 10,848
OPERATING INCOME   894 487 $ 2,411 1,485
Number of categories of products and services | category       5  
Business          
Segment Reporting Information [Line Items]          
Revenues   4,285 2,425 $ 13,033 7,485
Expenses   2,446 1,537 7,540 4,641
OPERATING INCOME   $ 1,839 $ 888 $ 5,493 $ 2,844
Margin percentage   43.00% 37.00% 42.00% 38.00%
Consumer          
Segment Reporting Information [Line Items]          
Revenues   $ 1,355 $ 1,420 $ 4,086 $ 4,304
Expenses   523 660 1,704 1,931
OPERATING INCOME   $ 832 $ 760 $ 2,382 $ 2,373
Margin percentage   61.00% 54.00% 58.00% 55.00%
Operating segments          
Segment Reporting Information [Line Items]          
Revenues   $ 5,640 $ 3,845 $ 17,119 $ 11,789
Expenses   2,969 2,197 9,244 6,572
OPERATING INCOME   $ 2,671 $ 1,648 $ 7,875 $ 5,217
Margin percentage   47.00% 43.00% 46.00% 44.00%
Operating segments | Business          
Segment Reporting Information [Line Items]          
Revenues   $ 4,285 $ 2,425 $ 13,033 $ 7,485
Operating segments | Consumer          
Segment Reporting Information [Line Items]          
Revenues   $ 1,355 $ 1,420 $ 4,086 $ 4,304