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Revenue Recognition - Reported Results Under ASC 606 (Details) - USD ($)
$ / shares in Units, shares in Thousands, $ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2018
Sep. 30, 2017
Sep. 30, 2018
Sep. 30, 2017
Dec. 31, 2017
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]          
OPERATING REVENUES $ 5,818 $ 4,034 $ 17,665 $ 12,333  
Cost of services and products (exclusive of depreciation and amortization) 2,672 1,927 8,205 5,705  
Selling, general and administrative 967 710 3,191 2,404  
Interest expense 557 362 1,638 1,000  
Income tax expense 57 47 123 214  
Net income $ 272 $ 92 $ 679 $ 272  
BASIC AND DILUTED EARNINGS PER COMMON SHARE          
BASIC (in dollars per share) $ 0.25 $ 0.17 $ 0.64 $ 0.50  
DILUTED (in dollars per share) $ 0.25 $ 0.17 $ 0.63 $ 0.50  
WEIGHTED-AVERAGE COMMON SHARES OUTSTANDING          
BASIC (in shares) 1,066,904 541,521 1,065,410 541,113  
DILUTED (in shares) 1,072,351 541,963 1,069,726 541,879  
Other current assets $ 1,237   $ 1,237   $ 941
Other long-term assets, net 1,014   1,014    
Deferred revenue 2,547   2,547    
Deferred income taxes, net 2,502   2,502   2,413
Other long-term liabilities 1,075   1,075    
Retained earnings 777   777   $ 1,103
Impact of ASC 606 | Accounting Standards Update 2014-09          
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]          
OPERATING REVENUES (14)   12    
Cost of services and products (exclusive of depreciation and amortization) 8   18    
Selling, general and administrative 16   42    
Interest expense (7)   (7)    
Income tax expense (8)   (11)    
Net income $ (23)   $ (30)    
BASIC AND DILUTED EARNINGS PER COMMON SHARE          
BASIC (in dollars per share) $ (0.02)   $ (0.03)    
DILUTED (in dollars per share) $ (0.02)   $ (0.03)    
WEIGHTED-AVERAGE COMMON SHARES OUTSTANDING          
BASIC (in shares) 0   0    
DILUTED (in shares) 0   0    
Other current assets $ (390)   $ (390)    
Other long-term assets, net (93)   (93)    
Deferred revenue (101)   (101)    
Deferred income taxes, net (127)   (127)    
Other long-term liabilities 122   122    
Retained earnings (377)   (377)    
ASC 605 Historical Adjusted Balances          
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]          
OPERATING REVENUES 5,804   17,677    
Cost of services and products (exclusive of depreciation and amortization) 2,680   8,223    
Selling, general and administrative 983   3,233    
Interest expense 550   1,631    
Income tax expense 49   112    
Net income $ 249   $ 649    
BASIC AND DILUTED EARNINGS PER COMMON SHARE          
BASIC (in dollars per share) $ 0.23   $ 0.61    
DILUTED (in dollars per share) $ 0.23   $ 0.60    
WEIGHTED-AVERAGE COMMON SHARES OUTSTANDING          
BASIC (in shares) 1,066,904   1,065,410    
DILUTED (in shares) 1,072,351   1,069,726    
Other current assets $ 847   $ 847    
Other long-term assets, net 921   921    
Deferred revenue 2,446   2,446    
Deferred income taxes, net 2,375   2,375    
Other long-term liabilities 1,197   1,197    
Retained earnings $ 400   $ 400