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Goodwill, Customer Relationships and Other Intangible Assets - Rollforward of Goodwill (Details)
$ in Millions
9 Months Ended
Sep. 30, 2018
USD ($)
Goodwill [Roll Forward]  
As of December 31, 2017 $ 30,475
Purchase accounting and other adjustments 353
Effect of foreign currency rate change (58)
As of September 30, 2018 30,770
Business  
Goodwill [Roll Forward]  
As of December 31, 2017 20,197
Purchase accounting and other adjustments 353
Effect of foreign currency rate change (58)
As of September 30, 2018 20,492
Consumer  
Goodwill [Roll Forward]  
As of December 31, 2017 10,278
Purchase accounting and other adjustments 0
Effect of foreign currency rate change 0
As of September 30, 2018 $ 10,278