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Segment Information - Results (Details)
$ in Millions
3 Months Ended
Nov. 01, 2017
segment
Mar. 31, 2018
USD ($)
category
segment
Mar. 31, 2017
USD ($)
Segment Reporting Information [Line Items]      
Number of reportable segments | segment 2 2  
Revenues   $ 5,945 $ 4,209
Expenses   5,195 3,578
OPERATING INCOME   $ 750 631
Number of categories of products and services | category   5  
Business      
Segment Reporting Information [Line Items]      
Revenues   $ 4,383 2,590
Expenses   2,613 1,566
OPERATING INCOME   $ 1,770 $ 1,024
Margin percentage   40.00% 40.00%
Consumer      
Segment Reporting Information [Line Items]      
Revenues   $ 1,379 $ 1,447
Expenses   613 640
OPERATING INCOME   $ 766 $ 807
Margin percentage   56.00% 56.00%
Operating segments      
Segment Reporting Information [Line Items]      
Revenues   $ 5,762 $ 4,037
Expenses   3,226 2,206
OPERATING INCOME   $ 2,536 $ 1,831
Margin percentage   44.00% 45.00%
Operating segments | Business      
Segment Reporting Information [Line Items]      
Revenues   $ 4,383 $ 2,590
Operating segments | Consumer      
Segment Reporting Information [Line Items]      
Revenues   $ 1,379 $ 1,447