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Severance and Leased Real Estate (Details)
$ in Millions
3 Months Ended
Mar. 31, 2018
USD ($)
Leased real estate  
Leased Real Estate  
Current portion of leased real estate accrual $ 11
Noncurrent portion of leased real estate accrual $ 51
Weighted average lease terms 6 years 6 months
Restructuring reserve  
Balance at the beginning of the period $ 64
Accrued to expense 2
Payments, net (4)
Balance at the end of the period $ 62
Leased real estate | Minimum  
Leased Real Estate  
Remaining lease terms 1 month 27 days
Leased real estate | Maximum  
Leased Real Estate  
Remaining lease terms 7 years 8 months 7 days
Employee severance  
Restructuring reserve  
Balance at the beginning of the period $ 33
Accrued to expense 45
Payments, net (47)
Balance at the end of the period $ 31