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Background (Details) - USD ($)
$ in Millions
3 Months Ended 12 Months Ended
Mar. 31, 2018
Mar. 31, 2017
Dec. 31, 2017
New Accounting Pronouncements or Change in Accounting Principle      
Retained earnings $ 1,336   $ 1,103
Reclassification from AOCI to retained earnings, tax effect 407    
Provisional income tax expense (benefit)     (1,100)
Purchase accounting adjustment 64    
Business Customer      
New Accounting Pronouncements or Change in Accounting Principle      
Deferred customer contract, amortization period   49 months  
Consumer Customers      
New Accounting Pronouncements or Change in Accounting Principle      
Deferred customer contract, amortization period   30 months  
Accounting Standards Update 2014-09 | Impact of 606      
New Accounting Pronouncements or Change in Accounting Principle      
Retained earnings $ (293)   $ 297