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Segment Information (Details 2)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2016
USD ($)
Jun. 30, 2015
USD ($)
Jun. 30, 2016
USD ($)
category
Jun. 30, 2015
USD ($)
Operating revenues by products and services        
Number of categories of products and services (categories) | category     4  
Revenues $ 4,398 $ 4,419 $ 8,799 $ 8,870
Surcharge amount on customers' bills 144 139 $ 291 274
Individual customers accounting for more than 10% of total operating revenues     We do not have any single customer that provides more than 10% of our total consolidated operating revenues.  
Strategic services        
Operating revenues by products and services        
Revenues $ 2,030 1,929 $ 4,019 3,832
Facilities-based video services        
Operating revenues by products and services        
Number of markets 16   16  
Legacy services        
Operating revenues by products and services        
Revenues $ 1,938 2,089 $ 3,926 4,240
Data integration        
Operating revenues by products and services        
Revenues 123 143 239 283
Other revenues        
Operating revenues by products and services        
Revenues 307 258 615 515
High cost support revenue        
Operating revenues by products and services        
Revenues 173 132 347 266
Other revenue        
Operating revenues by products and services        
Revenues 134 126 268 249
Business        
Operating revenues by products and services        
Revenues 2,597 2,658 5,201 5,355
Business | Business high-bandwidth data services        
Operating revenues by products and services        
Revenues 753 697 1,491 1,384
Business | Business hosting services        
Operating revenues by products and services        
Revenues 305 319 612 637
Business | Other business strategic services        
Operating revenues by products and services        
Revenues 172 155 342 315
Business | Voice services        
Operating revenues by products and services        
Revenues 611 648 1,233 1,318
Business | Business low-bandwidth data services        
Operating revenues by products and services        
Revenues 352 403 718 822
Business | Other business legacy services        
Operating revenues by products and services        
Revenues 281 293 567 597
Business | Data integration        
Operating revenues by products and services        
Revenues 123 143 238 282
Consumer        
Operating revenues by products and services        
Revenues 1,494 1,503 2,983 3,000
Consumer | Consumer broadband services        
Operating revenues by products and services        
Revenues 682 652 1,349 1,287
Consumer | Other consumer strategic services        
Operating revenues by products and services        
Revenues 118 106 225 209
Consumer | Voice services        
Operating revenues by products and services        
Revenues 615 675 1,249 1,363
Consumer | Other consumer legacy services        
Operating revenues by products and services        
Revenues 79 70 159 140
Consumer | Data integration        
Operating revenues by products and services        
Revenues $ 0 0 $ 1 1
Business low-bandwidth data services | Restatement adjustment | Business | Strategic services        
Operating revenues by products and services        
Revenues   (401)   (818)
Business low-bandwidth data services | Restatement adjustment | Business | Legacy services        
Operating revenues by products and services        
Revenues   401   818
Other business strategic services | Restatement adjustment | Business | Strategic services        
Operating revenues by products and services        
Revenues   2   4
Other business legacy services | Restatement adjustment | Business | Legacy services        
Operating revenues by products and services        
Revenues   $ (2)   $ (4)