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Segment Information (Details 2) (USD $)
In Millions, unless otherwise specified
3 Months Ended 6 Months Ended
Jun. 30, 2014
Jun. 30, 2013
Jun. 30, 2014
category
Jun. 30, 2013
Operating revenues by products and services        
Number of groups of products and services (categories)     4  
Number of groups of products and services included in segment revenue (categories)     3  
Other operating revenue $ 4,541 $ 4,525 $ 9,079 $ 9,038
Surcharge amount on customers' bills 136 121 267 249
Strategic services
       
Operating revenues by products and services        
Other operating revenue 2,298 2,186 4,579 4,350
Products and services categories reclassification adjustment   33   64
Legacy services
       
Operating revenues by products and services        
Other operating revenue 1,803 1,923 3,632 3,875
Products and services categories reclassification adjustment   10   19
Data integration
       
Operating revenues by products and services        
Other operating revenue 187 167 361 307
Other
       
Operating revenues by products and services        
Other operating revenue $ 253 $ 249 $ 507 $ 506