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Consolidated Statements of Cash Flows - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2021
Cash flows from operating activities:      
Net income (loss) $ 9,253 $ (13,263) $ (282,242)
Adjustments to reconcile net income (loss) to net cash provided by (used in) operating activities:      
Non-cash lease expense 6,882 5,351  
Depreciation and amortization 9,987 6,344 3,975
Provision for credit losses 1,319 1,399 1,450
Amortization of debt-related costs 92 26 222
Loss on extinguishment of debt 78   1,215
Stock-based compensation expense 7,458 24,993 289,803
Change in operating assets and liabilities:      
Accounts receivable (3,679) (9,031) (7,493)
Prepaid expenses and other assets (1,749) (1,767) (6,477)
Accounts payable 365 (843) 2,044
Accrued compensation (729) 7,087 (2,081)
Accrued expenses and other liabilities 2,359 (1,029) (734)
Lease liabilities (6,002) (5,111)  
Net cash provided by (used in) operating activities 25,634 14,156 (318)
Cash flows from investing activities:      
Purchases of property and equipment (4,453) (3,985) (6,096)
Capitalization of software development costs (5,218) (3,946) (1,918)
Net cash used in investing activities (9,671) (7,931) (8,014)
Cash flows from financing activities:      
Payment of debt issuance costs (1,151)    
Settlement of tax receivable acquired in reorganization transactions 1,501    
Issuance of Class A common stock, net of issuance costs 17,322   260,545
Payment of withholding taxes on stock-based compensation (60,447) (7,959) (10,567)
Repayment of term loan     (100,000)
Payment of member distributions     (3,283)
Purchases of common units from Pre-IPO common unit holders     (87,846)
Other financing activities (308)    
Net cash (used in) provided by financing activities (43,083) (7,959) 58,849
Effect of exchange rate changes on cash and cash equivalents 179 (86) (90)
Net (decrease) increase in cash and cash equivalents (26,941) (1,820) 50,427
Cash and cash equivalents, beginning of period 62,545 64,365 13,938
Cash and cash equivalents, end of period 35,604 62,545 64,365
Supplemental disclosure of cash flow information:      
Income taxes paid in cash 1,843 1,582 407
Interest paid in cash     4,813
Supplemental disclosure of non-cash activities:      
Right-of-use assets obtained in exchange for lease liabilities 13,893 9,514  
Capitalized stock-based compensation expense 766 600  
Accrued property, equipment, and software, net $ 608    
Effect of the Reorganization Transactions     58,223
IPO costs included in accrued expenses and other liabilities     $ 835
Other   $ 1,959