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CONSOLIDATED STATEMENT OF CASH FLOWS - USD ($)
$ in Millions
12 Months Ended
Mar. 31, 2024
Dec. 31, 2021
Cash flows from operating activities:    
Net income (loss) $ (340) $ (2,304)
Adjustments to reconcile net income (loss) to cash provided by operating activities:    
Depreciation of property, equipment and capitalized software 834 1,300
Depreciation of right-of-use assets 319 327
Amortization of transition costs and prepaid software 1,256 1,278
Amortization of capitalized contract costs 531 563
Amortization of acquisition-related intangible assets 30 37
Goodwill impairment 0 469
Stock-based compensation 95 71
Deferred taxes (13) (401)
Net (gain) loss on asset sales and other 43 11
Change in operating assets and liabilities:    
Deferred costs (excluding amortization) (1,569) (1,618)
Right-of-use assets and liabilities (excluding depreciation) (335) (374)
Workforce rebalancing liabilities (38) (341)
Receivables 11 (1,076)
Accounts payable (305) 125
Taxes (including items settled with former Parent in 2021 period) (2) 994
Other assets and other liabilities (63) 822
Net cash provided by (used in) operating activities 454 (119)
Cash flows from investing activities:    
Capital expenditures (651) (752)
Proceeds from disposition of property and equipment 138 194
Other investing activities, net (40) (14)
Net cash used in investing activities (553) (572)
Cash flows from financing activities:    
Debt repayments (644) (91)
Proceeds from issuance of debt, net of debt issuance costs 494 3,038
Net transfers (to) from Parent   (30)
Common stock repurchases for tax withholdings (22) (1)
Other financing activities, net 2  
Net cash provided by (used in) financing activities (170) 2,915
Effect of exchange rate changes on cash, cash equivalents and restricted cash (37) (22)
Net change in cash, cash equivalents and restricted cash (306) 2,203
Cash, cash equivalents and restricted cash at beginning of period 1,860 38
Cash, cash equivalents and restricted cash at end of period 1,554 2,240
Supplemental data    
Income taxes paid, net of refunds received 191 12
Interest paid on debt $ 118 $ 2