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REVENUE RECOGNITION (Tables)
12 Months Ended
Mar. 31, 2024
REVENUE RECOGNITION  
Schedule of reconciliation of contract balances

At March 31,

(Dollars in millions)

    

2024

    

2023

Accounts receivable (net of allowances for credit losses of $22 at March 31, 2024 and $32 at March 31, 2023) *

$

1,599

$

1,523

Contract assets **

 

30

 

30

Deferred income (current)

 

825

 

820

Deferred income (noncurrent)

 

314

 

362

*

Including unbilled receivable balances of $377 million at March 31, 2024 and $384 million at March 31, 2023.

**

Contract assets represent services performed by the Company prior to billing the client, which give the Company the right to consideration that is typically subject to milestone completion or client acceptance. They are included within prepaid expenses and other current assets in the Consolidated Balance Sheet.

Schedule of notes and accounts receivable allowance for expected credit losses

Three Months

Ended

Year Ended

Year Ended March 31,

March 31,

December 31,

(Dollars in millions)

2024

    

2023

    

2022

    

2021

Beginning balance

$

32

$

44

$

44

$

91

Additions (releases)

4

6

6

(23)

Write-offs

(4)

(13)

(4)

(5)

Other *

(9)

(5)

(2)

(19)

Ending balance

$

22

$

32

$

44

$

44

* Primarily represents translation adjustments.

Schedule of capitalized costs to acquire and fulfill customer contracts

At March 31,

(Dollars in millions)

    

2024

    

2023

Deferred transition costs

$

753

$

856

Prepaid software costs

 

770

 

782

Capitalized costs to fulfill contracts

 

212

 

285

Capitalized costs to obtain contracts

 

265

 

313

Total deferred costs *

$

2,000

$

2,236

* Of the total deferred costs, $1,081 million was current and $920 million was noncurrent at March 31, 2024, and $1,070 million was current and $1,166 million was noncurrent at March 31, 2023.