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WORKFORCE REBALANCING AND SITE-RATIONALIZATION CHARGES (Tables)
9 Months Ended
Dec. 31, 2023
WORKFORCE REBALANCING AND SITE-RATIONALIZATION CHARGES.  
Schedule of segment breakout of charges

Three Months Ended

Nine Months Ended

Costs Incurred

(Dollars in millions)

    

December 31, 2023

    

December 31, 2023

to Date

United States

$

13

$

28

$

42

Japan

2

4

Principal Markets

12

55

118

Strategic Markets

7

52

99

Corporate charges not allocated to the segments

3

13

Total charges

$

33

$

140

$

275

Summary of classification of workforce rebalancing and site-rationalization activities

Three Months Ended

Nine Months Ended

Costs Incurred

(Dollars in millions)

    

December 31, 2023

    

December 31, 2023

    

to Date

Cost of services

$

14

$

11

$

82

Selling, general and administrative expenses

1

14

23

Workforce rebalancing charges

19

115

171

Total charges

$

33

$

140

$

275

Schedule of components of and changes in workforce rebalancing and site-rationalization charges

Liabilities

Liabilities

Liabilities

Workforce

Related to

Related to

Related to

Rebalancing

Ceasing to Use

Lease

Ceasing to Use

(Dollars in millions)

    

Liabilities*

Leased Assets

Terminations

Fixed Assets

Total

Balance at March 31, 2023

$

55

$

$

3

$

$

58

Charges / (benefits)

115

10

(1)

16

140

Cash payments

(130)

(2)

(6)

(138)

Non-cash adjustments

(1)

(10)

(10)

(21)

Balance at December 31, 2023

$

39

$

$

$

$

39

*Excludes historical workforce rebalancing liabilities of $42 million as of March 31, 2023 and $29 million as of December 31, 2023 as well as $1 million of non-cash adjustments and $11 million cash paid for these historical workforce rebalancing liabilities for the nine months ended December 31, 2023 that were inherited from the former Parent. Workforce rebalancing liabilities are recorded within Other Liabilities on the Consolidated Balance Sheet.