10-Q

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, DC 20549

FORM 10-Q

☒ QUARTERLY REPORT PURSUANT TO SECTION 13 or 15(d)

OF THE SECURITIES EXCHANGE ACT OF 1934

FOR THE QUARTERLY PERIOD ENDED DECEMBER 31, 2023

OR

☐ TRANSITION REPORT PURSUANT TO SECTION 13 or 15(d)

OF THE SECURITIES EXCHANGE ACT OF 1934

FOR THE TRANSITION PERIOD FROM _________________ TO _________________

001-40853

(Commission file number)

Kyndryl Holdings, Inc.

(Exact name of registrant as specified in its charter)

Delaware	86-1185492
(State or other jurisdiction of incorporation or organization)	(IRS employer identification number)
One Vanderbilt Avenue, 15th Floor
New York, New York	10017
(Address of principal executive offices)	(Zip Code)

212-896-2098

(Registrant’s telephone number, including area code)

N/A

(Former name, former address and former fiscal year, if changed since last report)

Securities registered pursuant to Section 12(b) of the Act:

Title of each class	Trading symbol(s)	Name of each exchange on which registered
Common stock, par value $0.01 per share	KD	New York Stock Exchange

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section l3 or l5(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes ☒    No ☐

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).    Yes ☒    No ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer ☒	Accelerated filer ☐
Non-accelerated filer ☐	Smaller reporting company ☐
	Emerging growth company ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes ☐    No ☒

The number of shares of the registrant’s Common Stock, par value $0.01 per share, outstanding as of January 31, 2024 was 230,103,348.

Index

9
	Page
Part I - Financial Information:
Item 1. Consolidated Financial Statements (Unaudited):	3
Consolidated Income Statement for the three and nine months ended December 31, 2023 and 2022	3
Consolidated Statement of Comprehensive Income (Loss) for the three and nine months ended December 31, 2023 and 2022	4
Consolidated Balance Sheet at December 31, 2023 and March 31, 2023	5
Consolidated Statement of Cash Flows for the nine months ended December 31, 2023 and 2022	6
Consolidated Statement of Equity for the three and nine months ended December 31, 2023 and 2022	7
Notes to Consolidated Financial Statements	8
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations	27
Item 3. Quantitative and Qualitative Disclosures About Market Risk	39
Item 4. Controls and Procedures	39
Part II - Other Information:
Item 1. Legal Proceedings	40
Item 1A. Risk Factors	40
Item 2. Unregistered Sales of Equity Securities, Use of Proceeds, and Issuer Purchases of Equity Securities	40
Item 3. Defaults Upon Senior Securities	40
Item 4. Mine Safety Disclosures	40
Item 5. Other Information	40
Item 6. Exhibits	41

2

Part I - Financial Information

Item 1. Consolidated Financial Statements (Unaudited):

KYNDRYL HOLDINGS, INC.
CONSOLIDATED INCOME STATEMENT
(In millions, except per share amounts)
(Unaudited)

	Three Months Ended December 31,				Nine Months Ended December 31,
	2023		2022		2023		2022
Revenues *	$	3,936	$	4,303	$	12,202	$	12,771
Cost of services **	$	3,184	$	3,596	$	10,055	$	10,886
Selling, general and administrative expenses		705		731		2,059		2,131
Workforce rebalancing charges		19		10		115		16
Transaction-related costs (benefits)		(77)		48		12		218
Interest expense		31		27		92		65
Other expense		21		30		34		16
Total costs and expenses	$	3,883	$	4,441	$	12,367	$	13,333
Income (loss) before income taxes	$	53	$	(138)	$	(165)	$	(563)
Provision for (benefit from) income taxes	$	65	$	(32)	$	131	$	74
Net income (loss)	$	(12)	$	(106)	$	(295)	$	(637)
Basic earnings (loss) per share	$	(0.05)	$	(0.47)	$	(1.29)	$	(2.81)
Diluted earnings (loss) per share	$	(0.05)	$	(0.47)	$	(1.29)	$	(2.81)
Weighted-average basic shares outstanding		229.6		227.0		228.9		226.4
Weighted-average diluted shares outstanding		229.6		227.0		228.9		226.4

* Including related-party revenue of $287 for the nine months ended December 31, 2022.

** Including related-party cost of services of $1,382 for the nine months ended December 31, 2022.

The accompanying notes are an integral part of the financial statements.

3

KYNDRYL HOLDINGS, INC.

CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME (LOSS)

(Dollars in millions)

(Unaudited)

	Three Months Ended December 31,				Nine Months Ended December 31,
	2023		2022		2023		2022
Net income (loss)	$	(12)	$	(106)	$	(295)	$	(637)
Other comprehensive income (loss), before tax:
Foreign currency translation adjustments		183		260		58		(229)
Unrealized gains (losses) on cash flow hedges:
Unrealized gains (losses) arising during the period		(5)		(4)		21		(9)
Reclassification of (gains) losses to net income		(12)		2		(17)		1
Total unrealized gains (losses) on cash flow hedges		(17)		(2)		4		(8)
Retirement-related benefit plans:
Amortization of prior service (credits) costs		—		—		1		—
Amortization of net (gains) losses		(1)		10		2		30
Total retirement-related benefit plans		(1)		10		3		30
Other comprehensive income (loss), before tax		166		267		66		(207)
Income tax (expense) benefit related to items of other comprehensive income (loss)		6		(3)		1		(7)
Other comprehensive income (loss), net of tax		171		265		67		(214)
Total comprehensive income (loss)	$	160	$	159	$	(228)	$	(850)

The accompanying notes are an integral part of the financial statements.

4

KYNDRYL HOLDINGS, INC.

CONSOLIDATED BALANCE SHEET

(In millions, except per share amount)

(Unaudited)

	December 31,		March 31,
	2023		2023
Assets:
Current assets:
Cash and cash equivalents	$	1,688	$	1,847
Restricted cash		2		12
Accounts receivable (net of allowances for credit losses of $24 at December 31, 2023 and $32 at March 31, 2023)		1,658		1,523
Deferred costs (current portion)		924		1,070
Prepaid expenses and other current assets		578		510
Total current assets	$	4,851	$	4,963
Property and equipment, net	$	2,806	$	2,779
Operating right-of-use assets, net		915		964
Deferred costs (noncurrent portion)		987		1,166
Deferred taxes		208		248
Goodwill		809		812
Intangible assets, net		192		171
Pension assets		105		94
Other noncurrent assets		97		267
Total assets	$	10,969	$	11,464
Liabilities:
Current liabilities:
Accounts payable	$	1,477	$	1,774
Value-added tax and income tax liabilities		332		347
Current portion of long-term debt		628		110
Accrued compensation and benefits		559		533
Deferred income (current portion)		793		820
Operating lease liabilities (current portion)		257		316
Accrued contract costs		514		346
Other accrued expenses and liabilities		593		624
Total current liabilities	$	5,152	$	4,868
Long-term debt	$	2,629	$	3,111
Retirement and nonpension postretirement benefit obligations		493		504
Deferred income (noncurrent portion)		326		362
Operating lease liabilities (noncurrent portion)		700		707
Other noncurrent liabilities		375		450
Total liabilities	$	9,676	$	10,002
Commitments and contingencies
Equity:
Stockholders’ equity
Common stock, par value $0.01 per share, and additional paid-in capital (shares authorized: 1,000.0; shares issued: December 31, 2023 – 233.3, March 31, 2023 – 229.6)	$	4,501	$	4,428
Accumulated deficit		(2,274)		(1,978)
Treasury stock, at cost (shares: December 31, 2023 – 3.3, March 31, 2023 – 1.9)		(42)		(23)
Accumulated other comprehensive income (loss)		(995)		(1,062)
Total stockholders’ equity before non-controlling interests	$	1,189	$	1,365
Non-controlling interests		104		97
Total equity	$	1,293	$	1,462
Total liabilities and equity	$	10,969	$	11,464

The accompanying notes are an integral part of the financial statements.

5

KYNDRYL HOLDINGS, INC.

CONSOLIDATED STATEMENT OF CASH FLOWS

(Dollars in millions)

(Unaudited)

	Nine Months Ended December 31,
	2023		2022
Cash flows from operating activities:
Net income (loss)	$	(295)	$	(637)
Adjustments to reconcile net income (loss) to cash provided by operating activities:
Depreciation and amortization:
Depreciation of property, equipment and capitalized software		639		681
Depreciation of right-of-use assets		251		285
Amortization of transition costs and prepaid software		946		909
Amortization of capitalized contract costs		418		337
Amortization of acquisition-related intangible assets		23		36
Stock-based compensation		72		81
Deferred taxes		55		5
Net (gain) loss on asset sales and other		(6)		(17)
Change in operating assets and liabilities:
Deferred costs (excluding amortization)		(1,023)		(1,063)
Right-of-use assets and liabilities (excluding depreciation)		(269)		(275)
Workforce rebalancing liabilities		(28)		(1)
Receivables		(13)		647
Accounts payable		(339)		235
Taxes		(33)		(36)
Other assets and other liabilities		(90)		(418)
Net cash provided by operating activities	$	309	$	769
Cash flows from investing activities:
Capital expenditures	$	(449)	$	(711)
Proceeds from disposition of property and equipment		134		20
Other investing activities, net		(35)		(8)
Net cash used in investing activities	$	(350)	$	(699)
Cash flows from financing activities:
Debt repayments	$	(103)	$	(83)
Common stock repurchases for tax withholdings		(19)		(17)
Other financing activities, net		(1)		—
Net cash provided by (used in) financing activities	$	(123)	$	(100)
Effect of exchange rate changes on cash, cash equivalents and restricted cash	$	(5)	$	(109)
Net change in cash, cash equivalents and restricted cash	$	(169)	$	(138)
Cash, cash equivalents and restricted cash at beginning of period	$	1,860	$	2,154
Cash, cash equivalents and restricted cash at end of period	$	1,691	$	2,016
Supplemental data
Income taxes paid, net of refunds received	$	140	$	109
Interest paid on debt	$	108	$	89

The accompanying notes are an integral part of the financial statements.

6

KYNDRYL HOLDINGS, INC.

CONSOLIDATED STATEMENT OF EQUITY

(In millions)

(Unaudited)

	Common Stock and				Accumulated
	Additional				Other						Non-
	Paid-In Capital				Comprehensive		Treasury		Accumulated		Controlling		Total
	Shares		Amount		Income (Loss)		Stock		Deficit		Interests		Equity
Equity – October 1, 2023		229.5	$	4,476	$	(1,167)	$	(35)	$	(2,262)	$	100	$	1,113
Net income (loss)										(12)				(12)
Other comprehensive income (loss), net of tax						171								171
Common stock issued under employee plans		1.1		25										25
Purchases of treasury stock		(0.5)						(7)						(7)
Changes in non-controlling interests												4		4
Equity – December 31, 2023		230.0	$	4,501	$	(995)	$	(42)	$	(2,274)	$	104	$	1,293

	Common Stock and				Accumulated
	Additional				Other						Non-
	Paid-In Capital				Comprehensive		Treasury		Accumulated		Controlling		Total
	Shares		Amount		Income (Loss)		Stock		Deficit		Interests		Equity
Equity – October 1, 2022		226.8	$	4,370	$	(1,567)	$	(17)	$	(1,136)	$	96	$	1,746
Net income (loss)										(106)				(106)
Other comprehensive income (loss), net of tax						265								265
Common stock issued under employee plans		1.1		27										27
Purchases of treasury stock		(0.4)						(4)						(4)
Changes in non-controlling interests												2		2
Equity – December 31, 2022		227.5	$	4,397	$	(1,303)	$	(21)	$	(1,241)	$	99	$	1,930

	Common Stock and				Accumulated
	Additional				Other						Non-
	Paid-In Capital				Comprehensive		Treasury		Accumulated		Controlling		Total
	Shares		Amount		Income (Loss)		Stock		Deficit		Interests		Equity
Equity – April 1, 2023		227.7	$	4,428	$	(1,062)	$	(23)	$	(1,978)	$	97	$	1,462
Net income (loss)										(295)				(295)
Other comprehensive income (loss), net of tax						67								67
Common stock issued under employee plans		3.7		72										72
Purchases of treasury stock		(1.4)						(19)						(19)
Changes in non-controlling interests												7		7
Equity – December 31, 2023		230.0	$	4,501	$	(995)	$	(42)	$	(2,274)	$	104	$	1,293

	Common Stock and				Accumulated
	Additional				Other						Non-
	Paid-In Capital				Comprehensive		Treasury		Accumulated		Controlling		Total
	Shares		Amount		Income (Loss)		Stock		Deficit		Interests		Equity
Equity - April 1, 2022		224.5	$	4,315	$	(1,089)	$	(4)	$	(605)	$	94	$	2,711
Net income (loss)										(637)				(637)
Other comprehensive income (loss), net of tax						(214)								(214)
Common stock issued under employee plans		4.5		81										81
Purchases of treasury stock		(1.5)						(17)						(17)
Changes in non-controlling interests												5		5
Equity - December 31, 2022		227.5	$	4,397	$	(1,303)	$	(21)	$	(1,241)	$	99	$	1,930

The accompanying notes are an integral part of the financial statements.

7

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 1. SIGNIFICANT ACCOUNTING POLICIES

Description of Business

Kyndryl Holdings, Inc. (“we”, “the Company” or “Kyndryl”) is a leading technology services company and the largest IT infrastructure services provider in the world, serving as a partner to thousands of enterprise customers whose operations span over 100 countries. Prior to November 3, 2021, the Company was wholly owned by International Business Machines Corporation (“IBM” or “former Parent”).

In November 2021, our former Parent effected the spin-off (the “Separation” or the “Spin-off”) of the infrastructure services unit of its Global Technology Services (“GTS”) segment through the distribution of shares of Kyndryl’s common stock to IBM stockholders. Kyndryl’s stock began trading as an independent company on November 4, 2021. In connection with the Separation, the Company entered into several agreements with IBM governing the relationship of the parties following the Separation.

Basis of Presentation

The accompanying Consolidated Financial Statements and footnotes have been prepared in accordance with accounting principles generally accepted in the United States of America (“U.S. GAAP”). Management believes the accompanying financial statements include all adjustments necessary to state fairly the Company’s financial position and its results of operations for all the periods presented. The information included in this Form 10-Q should be read in conjunction with the Company’s Annual Report for the fiscal year ended March 31, 2023.

Within the financial statements and tables presented, certain columns and rows may not add due to the use of rounded numbers for disclosure purposes. Percentages presented are calculated from the underlying whole-dollar amounts.

Principles of Consolidation

The accompanying financial statements are presented on a consolidated basis. All significant transactions and intercompany accounts between Kyndryl entities were eliminated.

Use of Estimates

The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect amounts that are reported in the consolidated financial statements and accompanying disclosures. Estimates are used in determining the following, among others: revenue, costs to complete service contracts, income taxes, pension assumptions, valuation of assets including goodwill and intangible assets, the depreciable and amortizable lives of long-lived assets, loss contingencies, allowance for credit losses and deferred transition costs. Actual results may differ from these estimates.

The Company uses the estimated annual effective tax rate method in computing its interim tax provision in accordance with U.S. GAAP. The estimated annual effective tax rate is applied to the year-to-date ordinary income, exclusive of discrete items, to arrive at the reported interim tax provision.

8

Notes to Consolidated Financial Statements (continued)

NOTE 2. ACCOUNTING PRONOUNCEMENTS

Recent Pronouncements

In March 2020, the FASB issued ASU 2020-04, Reference Rate Reform (Topic 848) – Facilitation of the Effects of Reference Rate Reform on Financial Reporting, which included a sunset provision within Topic 848 based on expectations of when the London Interbank Offered Rate (“LIBOR”) would cease being published. The FASB issued temporary, optional expedients related to the accounting for contract modifications and hedging transactions as a result of markets transitioning from the use of LIBOR and other interbank offered rates to alternative reference rates. In December 2022, the FASB issued ASU 2022-06, Reference Rate Reform (Topic 848): Deferral of the Sunset Date of Topic 848, deferring the sunset date of Topic 848 to December 31, 2024. In June 2023, the Company modified its contracts that use LIBOR, transitioning from LIBOR to the Secured Overnight Financing Rate (“SOFR”). The use of SOFR became effective in modified contracts beginning on July 1, 2023. The change of reference rate did not result in any material impact to the Company’s consolidated financial statements.

In September 2022, the FASB issued ASU 2022-04, which amended its guidance related to supplier finance programs. The amended guidance requires additional disclosures surrounding the use of supplier finance programs to purchase goods or services, including disclosing the key terms of the programs, the amount of obligations outstanding at the end of the reporting period, and a roll-forward of those obligations. The new guidance, except the roll-forward information, is effective for fiscal years beginning after December 15, 2022, including interim periods within those fiscal years. The requirement to present roll-forward information is effective for fiscal years beginning after December 15, 2023. The Company adopted the guidance at the beginning of fiscal year 2024. The Company did not have any outstanding obligations under supplier finance programs in the periods presented.

In March 2023, the FASB issued ASU 2023-01, Leases (Topic 842) – Common-Control Arrangements. This guidance amends the accounting for leasehold improvements in common-control arrangements by requiring a lessee in a common-control arrangement to amortize leasehold improvements that it owns over the improvements’ useful life to the common-control group, regardless of the lease term, if the lessee continues to control the use of the underlying asset through a lease. This guidance is effective for fiscal years beginning after December 15, 2023, including interim periods within those fiscal years. Early adoption is permitted. The Company has evaluated the impact of the amended guidance and concluded that the guidance does not have a material impact on the Company’s consolidated financial statements.

In August 2023, the FASB issued ASU 2023-05, Business Combinations – Joint Venture Formations (Subtopic 805-60): Recognition and Initial Measurement which requires a joint venture to measure all contributions received upon its formation at fair value. This guidance should be applied prospectively, effective for all newly-formed joint venture entities with a formation date on or after January 1, 2025. Early adoption is permitted. The Company has evaluated the impact of the guidance and does not expect it to have a material impact on the Company’s consolidated financial statements.

In November 2023, the FASB issued ASU 2023-07, Segment Reporting (Topic 280) – Improvements to Reportable Segment Disclosures, which is intended to improve reportable segment disclosures, primarily through enhanced disclosures about significant segment expenses. The guidance should be applied retrospectively, effective for fiscal years beginning after December 15, 2023 and interim periods within fiscal years beginning after December 15, 2024. Early adoption is permitted. The Company is currently evaluating the impact this guidance will have on the Company’s consolidated financial statements.

In December 2023, the FASB issued ASU 2023-09, Income Taxes (Topic 740) – Improvements to Income Tax Disclosures, which is intended to enhance the transparency and usefulness of income tax disclosures through improved reporting related to the rate reconciliation and income taxes paid. The guidance is effective for annual periods beginning after December 15, 2024. Early adoption is permitted. The Company is currently evaluating the impact this guidance will have on the Company’s consolidated financial statements.

9

Notes to Consolidated Financial Statements (continued)

NOTE 3. REVENUE RECOGNITION

Disaggregation of Revenue

The Company views its segment results to be the best view of disaggregated revenue. Refer to Note 4 – Segments.

Remaining Performance Obligations

The remaining performance obligation (“RPO”) represents the aggregate amount of contractual deliverables yet to be recognized as revenue at the end of the reporting period. It is intended to be a statement of overall work under contract that has not yet been performed and does not include contracts for which the customer is not committed. The customer is not considered committed when it is able to terminate for convenience without payment of a substantive penalty. The RPO also includes estimates of variable consideration. RPO estimates are subject to change and are affected by several factors, including terminations, changes in the scope of contracts, periodic revalidations, adjustments for revenue that has not materialized and adjustments for currency.

At December 31, 2023, the aggregate amount of RPO related to customer contracts that are unsatisfied or partially unsatisfied was $34.5 billion. Approximately 59 percent of the amount is expected to be recognized as revenue in the next two years, approximately 34 percent in the subsequent three years, and the balance thereafter.

During the three and nine months ended December 31, 2023, revenue was increased by $12 million and $24 million, respectively, and during the three and nine months ended December 31, 2022, revenue was decreased by $3 million and increased by $4 million, respectively, for performance obligations satisfied (or partially satisfied) in previous periods, mainly due to changes in estimates on contracts with cost-to-cost measures of progress.

Contract Balances

The following table provides information about accounts receivable, contract assets and deferred income balances:

	December 31,		March 31,
(Dollars in millions)	2023		2023
Accounts receivable (net of allowances for credit losses of $24 at December 31, 2023 and $32 at March 31, 2023) *	$	1,658	$	1,523
Contract assets **		31		30
Deferred income (current)		793		820
Deferred income (noncurrent)		326		362

* Including unbilled receivable balances of $329 million at December 31, 2023 and $384 million at March 31, 2023.

** Contract assets represent goods or services delivered by the Company, which give the Company the right to consideration that is typically subject to milestone completion or client acceptance and are included within prepaid expenses and other current assets in the Consolidated Balance Sheet.

The amount of revenue recognized during the three and nine months ended December 31, 2023 that was included within the deferred income balance at the beginning of the period was $221 million and $501 million, respectively. The amount of revenue recognized during the three and nine months ended December 31, 2022 that was included within the deferred income balance at the beginning of the period was $249 million and $496 million, respectively.

10

Notes to Consolidated Financial Statements (continued)

The following table provides roll-forwards of the accounts receivable allowance for credit losses for the nine months ended December 31, 2023 and 2022.

	Nine Months Ended December 31,
(Dollars in millions)	2023		2022
Beginning balance	$	32	$	44
Additions (releases)		2		5
Write-offs		(6)		(8)
Other *		(4)		(6)
Ending balance	$	24	$	34

* Primarily driven by currency effects.

The contract assets allowance for credit losses was not material in any of the periods presented.

Major Clients

No single client represented more than 10 percent of the Company’s total revenue during the three and nine months ended December 31, 2023 and 2022. Other than receivables due from our former Parent, no single client represented more than 10 percent of the Company’s total accounts receivable balance as of December 31, 2023 or March 31, 2023.

Deferred Costs

Costs to acquire and fulfill customer contracts are deferred and amortized over the contract period or expected customer relationship life. The expected customer relationship period is determined based on the average customer relationship period, including expected renewals, for each offering type and ranges from three to six years. For contracts with an estimated amortization period of less than one year, we elected the practical expedient to expense incremental costs immediately.

The following table provides amounts of capitalized costs to acquire and fulfill customer contracts at December 31, 2023 and March 31, 2023:

	December 31,		March 31,
(Dollars in millions)	2023		2023
Deferred transition costs	$	781	$	856
Prepaid software costs		637		782
Capitalized costs to fulfill contracts		214		285
Capitalized costs to obtain contracts		279		313
Total deferred costs *	$	1,910	$	2,236

* Of the total deferred costs, $924 million was current and $987 million was noncurrent at December 31, 2023, and $1,070 million was current and $1,166 million was noncurrent at March 31, 2023.

The amount of total deferred costs amortized for the three months ended December 31, 2023 was $452 million, composed of $87 million of amortization of deferred transition costs, $227 million of amortization of prepaid software and $138 million of amortization of capitalized contract costs. The amount of total deferred costs amortized for the nine months ended December 31, 2023 was $1,364 million, composed of $259 million of amortization of deferred transition costs, $686 million of amortization of prepaid software and $418 million of amortization of capitalized contract costs.

11

Notes to Consolidated Financial Statements (continued)

NOTE 4. SEGMENTS

Our reportable segments correspond to how the chief operating decision maker (“CODM”) reviews performance and allocates resources. Our four reportable segments consist of the following:

United States: This reportable segment is comprised of Kyndryl’s operations in the United States.

Japan: This reportable segment is comprised of Kyndryl’s operations in Japan.

Principal Markets: This reportable segment represents the aggregation of our operations in Australia / New Zealand, Canada, France, Germany, India, Italy, Spain / Portugal, and the United Kingdom / Ireland.

Strategic Markets: This reportable segment is comprised of our operations in all other countries in which we operate.

The measure of segment operating performance used by Kyndryl’s CODM is adjusted EBITDA. Adjusted EBITDA is defined as net income (loss) excluding net interest expense, income taxes, depreciation and amortization (excluding depreciation of right-of-use assets and amortization of capitalized contract costs), charges related to ceasing to use leased and owned fixed assets, charges related to lease terminations, transaction-related costs and benefits, pension expenses other than pension servicing costs and multi-employer plan costs, stock-based compensation expense, workforce rebalancing charges, impairment expense, significant litigation costs, and currency impacts of highly inflationary countries. The use of revenue and adjusted EBITDA aligns with how the CODM assesses performance and allocates resources for the Company’s segments.

Our geographic markets frequently work together to sell and implement certain contracts. The resulting revenues and costs from these contracts may be apportioned among the participating geographic markets. The economic environment and its effects on the industries served by our geographic markets affect revenues and operating expenses within our geographic markets to differing degrees. Currency fluctuations also tend to affect our geographic markets differently, depending on the geographic concentrations and locations of their businesses.

The following table reflects the results of the Company’s segments:

	Three Months Ended December 31,				Nine Months Ended December 31,
(Dollars in millions)	2023		2022		2023		2022
Revenue
United States	$	1,032	$	1,265	$	3,305	$	3,581
Japan		581		606		1,761		1,855
Principal Markets		1,446		1,472		4,395		4,460
Strategic Markets		877		961		2,741		2,874
Total revenue	$	3,936	$	4,303	$	12,202	$	12,771
Segment adjusted EBITDA
United States	$	194	$	271	$	607	$	639
Japan		94		90		278		318
Principal Markets		207		91		560		248
Strategic Markets		144		145		428		352
Total segment adjusted EBITDA	$	640	$	597	$	1,872	$	1,556

12

Notes to Consolidated Financial Statements (continued)

The following table reconciles segment adjusted EBITDA to consolidated pretax income (loss):

	Three Months Ended December 31,				Nine Months Ended December 31,
(Dollars in millions)	2023		2022		2023		2022
Segment adjusted EBITDA	$	640	$	597	$	1,872	$	1,556
Workforce rebalancing charges		(19)		(10)		(115)		(16)
Charges related to ceasing to use leased/fixed assets and lease terminations		(14)		(10)		(24)		(10)
Transaction-related (costs) benefits		77		(48)		(12)		(218)
Stock-based compensation expense		(25)		(29)		(72)		(81)
Interest expense		(31)		(27)		(92)		(65)
Depreciation of property, equipment and capitalized software		(207)		(232)		(639)		(681)
Amortization expense		(322)		(336)		(968)		(945)
Corporate expense not allocated to the segments		(25)		(16)		(71)		(57)
Other adjustments*		(21)		(27)		(42)		(45)
Pretax income (loss)	$	53	$	(138)	$	(165)	$	(563)

* Other adjustments represent pension expenses other than pension servicing costs and multi-employer plan costs, significant litigation costs, currency impacts of highly inflationary countries, and an adjustment to reduce amortization expense for the amount already included in transaction-related (costs) benefits above.

NOTE 5. TAXES

For the three months ended December 31, 2023, the Company’s effective tax rate was 122.6%, compared to 23.2% for the three months ended December 31, 2022. For the nine months ended December 31, 2023, the Company’s effective tax rate was (79.3%), compared to (13.1%) for the nine months ended December 31, 2022. The Company’s negative effective tax rates for the nine months ended December 31, 2023 and 2022 reflect a tax expense on a pretax book loss in those periods. The Company’s positive effective tax rate for the three months ended December 31, 2022 reflects tax benefits on a pretax loss resulting from return-to-provision adjustments recorded in that period.

The Company’s effective tax rate for the three months ended December 31, 2023 was higher than the Company’s statutory tax rate primarily due to taxes on foreign operations, uncertain tax positions and valuation allowances recorded in certain jurisdictions against deferred tax assets that are not more likely than not to be realized. The Company’s effective tax rate for the nine months ended December 31, 2023 was lower than the Company’s statutory tax rate primarily due to taxes on foreign operations and valuation allowances recorded in certain jurisdictions against deferred tax assets that are not more likely than not to be realized.

The Company’s effective tax rate for the three months ended December 31, 2022 differed from the Company’s statutory tax rate primarily due to a benefit recorded during the period resulting from return-to-provision adjustments related to the filing of certain income tax returns. The Company’s effective tax rate for the nine months ended December 31, 2022 was lower than the Company’s statutory tax rate primarily due to taxes on foreign operations and an increase in valuation allowances in certain jurisdictions against deferred tax assets that are not more likely than not to be realized, partially offset by the benefit resulting from return-to-provision adjustments.

13

Notes to Consolidated Financial Statements (continued)

NOTE 6. NET LOSS PER SHARE

We did not declare any stock dividends in the periods presented. The following table provides the computation of basic and diluted earnings per share of common stock for the three and nine months ended December 31, 2023 and 2022.

	Three Months Ended December 31,				Nine Months Ended December 31,
(In millions, except per share amounts)	2023		2022		2023		2022
Net income (loss) on which basic and diluted earnings per share is calculated	$	(12)	$	(106)	$	(295)	$	(637)
Number of shares on which basic and diluted earnings per share is calculated		229.6		227.0		228.9		226.4
Basic earnings (loss) per share	$	(0.05)	$	(0.47)	$	(1.29)	$	(2.81)
Diluted earnings (loss) per share		(0.05)		(0.47)		(1.29)		(2.81)

For the three and nine months ended December 31, 2023 and 2022, the Company’s basic and diluted weighted-average shares outstanding were the same. The following securities were not included in the computation of diluted earnings (loss) per share because they would have been anti-dilutive:

	December 31,
(In millions)	2023	2022
Nonvested restricted stock units	9.1	9.9
Nonvested performance-conditioned stock units	3.5	2.5
Nonvested market-conditioned stock units	2.9	2.4
Stock options issued and outstanding	3.6	3.7
Total	19.1	18.6

NOTE 7. FINANCIAL ASSETS AND LIABILITIES

Fair Value Measurements

Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. The Company classifies certain assets and liabilities based on the following fair value hierarchy:

● Level 1 – Quoted prices (unadjusted) in active markets for identical assets or liabilities that can be accessed at the measurement date.

● Level 2 – Inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly or indirectly.

● Level 3 – Unobservable inputs for the asset or liability.

The level of an asset or liability within the fair value hierarchy is determined based on the lowest level of any input that is significant to the fair value measurement.

In determining the fair value of certain financial instruments, the Company considers certain market valuation adjustments to the “base valuations” using the methodologies described below for several parameters that market participants would consider in determining fair value:

14

Notes to Consolidated Financial Statements (continued)

● Counterparty credit risk adjustments are applied to certain financial instruments, taking into account the actual credit risk of a counterparty as observed in the credit default swap market to determine the true fair value of such an instrument.

● Credit risk adjustments are applied to reflect the Company’s own credit risk when valuing certain liabilities measured at fair value. The methodology is consistent with that applied in developing counterparty credit risk adjustments, but incorporates the Company’s credit risk as observed in the credit default swap market.

Certain non-financial assets such as property, plant and equipment, operating right-of-use assets, land, goodwill and intangible assets are recorded at fair value or at cost, as appropriate, in the period they are initially recognized, and such balances may be adjusted in subsequent periods if an event occurs or circumstances change that indicate that the asset may be impaired. The impairment models used for non-financial assets depend on the type of asset. The fair value measurements, in such instances, would be classified in Level 3 of the fair value hierarchy.

We perform a qualitative assessment of asset impairments on a periodic basis and recognize an impairment if there are sufficient indicators that the fair value is less than carrying value. There were no impairments of non-financial assets recognized for the three and nine months ended December 31, 2023 and 2022.

Financial Assets and Liabilities Measured at Fair Value

The following table presents the Company’s financial assets and financial liabilities that are measured at fair value on a recurring basis at December 31, 2023 and March 31, 2023:

	Fair Value
	Hierarchy	At December 31, 2023						At March 31, 2023
(Dollars in millions)	Level	Assets		Liabilities		Fair Value		Assets		Liabilities		Fair Value
Derivatives designated as hedging instruments:
Foreign exchange contracts	2	$	4	$	2	$	3	$	4	$	3	$	1
Derivatives not designated as hedging instruments:
Foreign exchange contracts	2		25		4		21		11		5		6
Total		$	29	$	5	$	24	$	15	$	9	$	6

The gross balances of derivative assets are contained within prepaid expenses and other current assets, and the gross balances of derivative liabilities are contained within other accrued expenses and liabilities in the Consolidated Balance Sheet. The Company may enter into master netting agreements with certain counterparties that allow for netting of exposures. There was no netting of derivative assets against liabilities in the Consolidated Balance Sheet at December 31, 2023 and March 31, 2023. The Company manages counterparty risk by seeking counterparties of high credit quality and by monitoring credit ratings, credit spreads and other relevant public information about its counterparties. The Company does not anticipate nonperformance by any of the counterparties.

Financial Assets and Liabilities Not Measured at Fair Value

Accounts receivable are financial assets with carrying values that approximate fair value. Accounts payable, other accrued expenses and short-term debt are financial liabilities with carrying values that approximate fair value. If measured at fair value in the consolidated financial statements, these financial assets and liabilities would be classified as Level 3 in the fair value hierarchy, except for short-term debt, which would be classified as Level 2.

The Company also has time deposits that have maturities of 90 days or less, and their carrying values approximate fair value. They are measured for impairment on a recurring basis by comparing their fair value with their amortized cost basis. There were no impairments of financial assets recognized for any of the periods presented. The

15

Notes to Consolidated Financial Statements (continued)

balances of these time deposits with maturities of 90 days or less contained within cash and cash equivalents in the Consolidated Balance Sheet at December 31, 2023 and March 31, 2023 were $709 million and $814 million, respectively. If measured at fair value in the consolidated financial statements, time deposits with maturities of 90 days or less would be categorized as Level 2 in the fair value hierarchy.

The fair value of our outstanding debt (excluding finance lease obligations) is based on various methodologies, including quoted prices in active markets for identical debt instruments, which is a Level 1 measurement, and calculated fair value using an expected present value technique that uses rates currently available to the Company for debt in active markets with similar terms and remaining maturities, which is a Level 2 measurement. Our outstanding debt (excluding finance lease obligations) had a carrying value of $3.0 billion as of December 31, 2023 and March 31, 2023, and an estimated fair value of $2.6 billion as of December 31, 2023 and $2.5 billion as of March 31, 2023.

Transfers of Financial Assets

The Company has entered into agreements with third-party financial institutions to sell certain financial assets (primarily trade receivables) without recourse. The Company has determined these are true sales. The carrying value of the financial asset sold is derecognized, and a net gain or loss on the sale is recognized at the time of the transfer.

The net proceeds from these agreements are reflected as cash provided by operating activities in the Consolidated Statement of Cash Flows. Gross proceeds from receivables sold to third parties under this program were $846 million and $2.9 billion for the three and nine months ended December 31, 2023, respectively, and $930 million and $2.3 billion for the three and nine months ended December 31, 2022, respectively. The fees associated with the transfers of receivables were $11 million and $39 million for the three and nine months ended December 31, 2023, respectively, and $14 million and $34 million for the three and nine months ended December 31, 2022, respectively.

Derivative Financial Instruments

Derivatives Designated as Hedging Instruments

The Company has foreign exchange derivative financial instruments designated as cash flow hedges to manage the volatility of cash flows that relate to operating expenses denominated in certain currencies. Changes in fair value of derivatives designated as cash flow hedges are recorded, net of applicable taxes, in other comprehensive income and subsequently reclassified into the same income statement line item as the hedged exposure when the underlying hedged item is recognized in earnings. The cash flows associated with derivatives designated as cash flow hedges are reported in cash flows from operating activities in the Consolidated Statement of Cash Flows.

At December 31, 2023 and March 31, 2023, the total gross notional amount of foreign exchange contracts designated as cash flow hedges of forecasted foreign currency cost transactions was $281 million and $283 million, respectively. The notional amounts of derivative instruments do not necessarily represent the amounts exchanged by the Company with third parties and are not necessarily a direct measure of the financial exposure. The maximum remaining length of time over which the Company hedged its exposure is approximately one year. At December 31, 2023 and March 31, 2023, the weighted-average remaining maturity of these instruments was approximately 0.5 years.

At December 31, 2023 and March 31, 2023, in connection with cash flow hedges of foreign currency cost transactions, the Company had net deferred gains of $5 million and $1 million (each before taxes), respectively, in accumulated other comprehensive income (“AOCI”). The Company estimates that $5 million (before taxes) of net deferred gains on derivatives in AOCI at December 31, 2023 will be reclassified to net income within the next twelve months, providing an offsetting economic impact against the underlying anticipated transactions.

16

Notes to Consolidated Financial Statements (continued)

Derivatives Not Designated as Hedging Instruments

The Company enters into currency forward and swap contracts to hedge exposures related to assets, liabilities and earnings across its subsidiaries. These contracts are not designated as hedging instruments, and therefore changes in fair value of these contracts are reported in earnings in other expense (income) in the Consolidated Income Statement. The gains and losses on these contracts generally offset the gains and losses in the underlying hedged exposures, which are also reported in other expense (income) in the Consolidated Income Statement. Cash flows from derivatives not designated as hedges are reported in cash flows from investing activities in the Consolidated Statement of Cash Flows. The terms of these swap contracts are generally less than one year. At December 31, 2023 and March 31, 2023, the total gross notional amount of derivative instruments in economic hedges of foreign currency exposure was $2.4 billion and $1.5 billion, respectively.

The Effect of Derivative Instruments in the Consolidated Income Statement

The effects of derivatives designated as hedging instruments on the Consolidated Income Statement and Other Comprehensive Income are as follows:

	Unrealized Gain (Loss)				Consolidated	Gain (Loss) Reclassified
(Dollars in millions)	Recognized in OCI				Income Statement	from AOCI to Income
Three months ended December 31:	2023		2022		Line Item	2023		2022
Foreign exchange contracts	$	(5)	$	(4)	Cost of services	$	12	$	(2)
Total	$	(5)	$	(4)		$	12	$	(2)

	Unrealized Gain (Loss)				Consolidated	Gain (Loss)
(Dollars in millions)	Recognized in OCI				Income Statement	Reclassified from AOCI
Nine months ended December 31:	2023		2022		Line Item	2023		2022
Foreign exchange contracts	$	21	$	(9)	Cost of services	$	17	$	(1)
Total	$	21	$	(9)		$	17	$	(1)

For the three and nine months ended December 31, 2023 and 2022, there were no gains or losses excluded from the assessment of hedge effectiveness for cash flow hedges, or associated with an underlying exposure that did not or was not expected to occur, nor are there any anticipated in the normal course of business.

The effects of derivatives not designated as hedging instruments on the Consolidated Income Statement are as follows:

	Consolidated	Gain (Loss)
(Dollars in millions)	Income Statement	Recognized on Derivatives
Three months ended December 31:	Line Item	2023		2022
Foreign exchange contracts	Other expense (income)	$	36	$	43
Total		$	36	$	43

	Consolidated	Gain (Loss)
(Dollars in millions)	Income Statement	Recognized on Derivatives
Nine months ended December 31:	Line Item	2023		2022
Foreign exchange contracts	Other expense (income)	$	(17)	$	27
Total		$	(17)	$	27

17

Notes to Consolidated Financial Statements (continued)

NOTE 8. INTANGIBLE ASSETS INCLUDING GOODWILL

Intangible Assets

The following table presents the Company’s intangible asset balances by major asset class.

	At December 31, 2023						At March 31, 2023
	Gross Carrying		Accumulated		Net Carrying		Gross Carrying		Accumulated		Net Carrying
(Dollars in millions)	Amount		Amortization		Amount		Amount		Amortization		Amount
Capitalized software	$	153	$	(37)	$	117	$	83	$	(15)	$	68
Customer relationships*		226		(160)		66		232		(141)		91
Completed technology		20		(20)		—		20		(20)		—
Patents and trademarks*		17		(8)		10		18		(6)		13
Total	$	417	$	(225)	$	192	$	353	$	(182)	$	171

* Amounts include effects from currency translation.

The net carrying amount of intangible assets increased by $21 million during the nine months ended December 31, 2023, primarily due to additions in capitalized software, partially offset by amortization and foreign currency translation. The aggregate intangible asset amortization expense was $17 million and $44 million for the three and nine months ended December 31, 2023, compared to $11 million and $36 million for the three and nine months ended December 31, 2022, respectively. This included amortization of capitalized software of $9 million and $21 million for the three and for the nine months ended December 31, 2023, which was reported in “Depreciation of property, equipment and capitalized software” on the Consolidated Statement of Cash Flows.

The future amortization expense relating to intangible assets currently recorded in the Consolidated Balance Sheet was estimated to be the following at December 31, 2023:

	Capitalized		Customer		Patents and
(Dollars in millions)	Software		Relationships		Trademarks		Total
Year ending March 31:
2024 (remaining three months)	$	10	$	7	$	1	$	18
2025		40		22		3		66
2026		38		19		3		60
2027		28		16		3		47
2028		—		1		—		1
Thereafter		—		1		—		1

18

Notes to Consolidated Financial Statements (continued)

Goodwill

The changes in the goodwill balances by segment for the nine months ended December 31, 2023 were as follows:

			Additions and
(Dollars in millions)	Balance at		Other		Balance at
Segment	March 31, 2023		Adjustments*		December 31, 2023
United States	$	—	$	—	$	—
Japan		495		(3)		492
Principal Markets		142		—		142
Strategic Markets		176		—		176
Total	$	812	$	(3)	$	809

* Primarily driven by foreign currency translation.

There were no goodwill impairment losses recorded for the nine months ended December 31, 2023 and 2022. Management reviews goodwill for impairment annually and whenever events or changes in circumstances indicate the carrying value of goodwill may not be recoverable by first assessing qualitative factors to determine if it is more likely than not that fair value is less than carrying value.

NOTE 9. BORROWINGS

Debt

The following table presents the components of our debt:

			December 31,		March 31,
(Dollars in millions)	Interest Rate	Maturity	2023		2023
Unsecured floating-rate term loan	6.58% *	November 2024	$	500	$	500
Commercial loan agreement	3.00%	July 2026		75		96
Unsecured senior notes due 2026	2.05%	October 2026		700		700
Unsecured senior notes due 2028	2.70%	October 2028		500		500
Unsecured senior notes due 2031	3.15%	October 2031		650		650
Unsecured senior notes due 2041	4.10%	October 2041		550		550
Finance lease obligations	5.38% **	2024-2028		297		242
			$	3,272	$	3,238
Less: Unamortized discount				4		5
Less: Unamortized debt issuance costs				12		13
Less: Current portion of debt				628		110
Total long-term debt			$	2,629	$	3,111

* Floating rate calculated as of December 31, 2023, using a rate equal to one-month SOFR plus 1.225%. Refer to Note 2 – Accounting Pronouncements for additional information.

** Represents the weighted-average interest rate.

19

Notes to Consolidated Financial Statements (continued)

Contractual obligations of long-term debt outstanding at December 31, 2023, exclusive of finance lease obligations, are as follows:

(Dollars in millions)*	Principal
Year ending March 31:
2024 (remaining three months)	$	7
2025		529
2026		29
2027		710
2028		—
Thereafter		1,700
Total	$	2,975

*    Contractual obligations approximate scheduled repayments.

During the three and nine months ended December 31, 2023, the right-of-use assets obtained in exchange for new finance lease liabilities were $42 million and $192 million, respectively. During the three and nine months ended December 31, 2022, the right-of-use assets obtained in exchange for new finance lease liabilities were $21 million and $58 million, respectively.

As of December 31, 2023, there were no borrowings under the Company’s revolving credit agreement. The Company is in compliance with its debt covenants in all periods presented.

NOTE 10. COMMITMENTS AND CONTINGENCIES

The Company guarantees certain loans and financial commitments. The maximum potential future payment under these financial guarantees and the fair value of these guarantees recognized in the Consolidated Balance Sheet at December 31, 2023 and March 31, 2023 were not material. Additionally, the Company has contractual commitments that are noncancellable with certain software, hardware and cloud partners used in the delivery of services to customers. During the three and nine months ended December 31, 2023, contractual commitments decreased due to satisfaction of existing commitments outpacing new additions.

As a company with approximately 80,000 employees and with clients around the world, Kyndryl is subject to, or could become subject to, either as plaintiff or defendant, a variety of contingencies, including claims, demands and suits, investigations, tax matters and proceedings that arise from time to time in the ordinary course of its business. Given the rapidly evolving external landscape of cybersecurity, privacy and data protection laws, regulations and threat actors, the Company or its clients could become subject to actions or proceedings in various jurisdictions. Also, as is typical for companies of Kyndryl’s scope and scale, the Company is subject to, or could become subject to, actions and proceedings in various jurisdictions involving a wide range of labor and employment issues (including matters related to contested employment decisions, country-specific labor and employment laws, and the Company’s benefit plans), as well as actions with respect to contracts, securities, foreign operations, competition law and environmental matters. These actions may be commenced by a number of different parties, including competitors, clients, employees, government and regulatory agencies, stockholders and representatives of the locations in which the Company does business. Some of the actions to which the Company is, or may become, a party may involve particularly complex technical issues, and some actions may raise novel questions under the laws of the various jurisdictions in which these matters arise. Additionally, the Company is, or may be, a party to agreements pursuant to which it may be obligated to indemnify the other party with respect to certain matters.

The Company records a provision with respect to a claim, suit, investigation or proceeding when it is probable that a liability has been incurred and the amount of the loss can be reasonably estimated. In accordance with the relevant accounting guidance, the Company provides disclosures of matters for which the likelihood of material loss is at least

20

Notes to Consolidated Financial Statements (continued)

reasonably possible. In addition, the Company may also disclose matters based on its consideration of other matters and qualitative factors.

The Company reviews claims, suits, investigations and proceedings at least quarterly, and decisions are made with respect to recording or adjusting provisions and disclosing reasonably possible losses or range of losses (individually or in the aggregate) to reflect the impact and status of settlement discussions, discovery, procedural and substantive rulings, reviews by counsel and other information pertinent to a particular matter.

Whether any losses, damages or remedies finally determined in any claim, suit, investigation or proceeding could reasonably have a material effect on the Company’s business, financial condition, results of operations or cash flows will depend on a number of variables, including the timing and amount of such losses or damages; the structure and type of any such remedies; the significance of the impact any such losses, damages or remedies may have in the consolidated financial statements; and the unique facts and circumstances of the particular matter that may give rise to additional factors. While the Company will continue to defend itself vigorously, it is possible that the Company’s business, financial condition, results of operations or cash flows could be affected in any particular period by the resolution of one or more of these matters.

In July 2017, BMC Software, Inc. (“BMC”) filed suit against IBM in the U.S. Court for the Southern District of Texas in a dispute involving various aspects of IBM’s business, including its managed infrastructure business. BMC alleged IBM’s removal of BMC software from one of its client’s sites at the client’s request constituted breach of contract, fraudulent inducement and trade secret misappropriation. In May 2022, the trial court entered a judgment against IBM and awarded BMC $717 million in direct damages and $717 million in punitive damages, plus interest. IBM has appealed the judgment and is seeking a complete reversal on appeal. IBM may seek an indemnity from the Company in connection with this matter. Until there is a final and conclusive judgment in the case after all appeals and proceedings are concluded, until the amount of any applicable insurance is determined, and until a definitive assessment of Kyndryl’s indemnity obligations (if any) occurs, which in the aggregate will likely take several years, the amount of indemnity obligation (if any) that the Company may owe to IBM is indeterminate.

Separately, certain contractual disputes have arisen between Kyndryl and IBM following the Separation. IBM and Kyndryl have commenced arbitration proceedings related to certain of these matters. The Company anticipates that some of these proceedings may conclude as early as the first half of calendar year 2024, while others are in preliminary stages. Kyndryl intends to vigorously pursue its interests and defenses in these matters, including asserting its own claims in arbitration if necessary.

21

Notes to Consolidated Financial Statements (continued)

NOTE 11. EQUITY

The following tables present reclassifications and taxes related to items of other comprehensive income (loss) for the three and nine months ended December 31, 2023 and 2022:

	Pretax		Tax (Expense)		Net-of-Tax
(Dollars in millions)	Amount		Benefit		Amount
For the three months ended December 31, 2023:
Foreign currency translation adjustments	$	183	$	—	$	183
Unrealized gains (losses) on cash flow hedges:
Unrealized gains (losses) arising during the period	$	(5)	$	4	$	—
Reclassification of (gains) losses to net income		(12)		—		(12)
Total unrealized gains (losses) on cash flow hedges	$	(17)	$	4	$	(12)
Retirement-related benefit plans*:
Amortization of prior service (credits) costs	$	—	$	(1)	$	(1)
Amortization of net (gains) losses		(1)		3		2
Total retirement-related benefit plans	$	(1)	$	2	$	1
Other comprehensive income (loss)	$	166	$	6	$	171
For the three months ended December 31, 2022:
Foreign currency translation adjustments	$	260	$	—	$	260
Unrealized gains (losses) on cash flow hedges:
Unrealized gains (losses) arising during the period	$	(4)	$	—	$	(4)
Reclassification of (gains) losses to net income		2		—		2
Total unrealized gains (losses) on cash flow hedges	$	(2)	$	—	$	(2)
Retirement-related benefit plans – amortization of net (gains) losses*	$	10	$	(3)	$	7
Other comprehensive income (loss)	$	267	$	(3)	$	265

* These AOCI components are included in the computation of net periodic benefit cost. Refer to Note 12 – Retirement-Related Benefits for additional information.

22

Notes to Consolidated Financial Statements (continued)

	Pretax		Tax (Expense)		Net-of-Tax
(Dollars in millions)	Amount		Benefit		Amount
For the nine months ended December 31, 2023:
Foreign currency translation adjustments	$	58	$	—	$	58
Unrealized gains (losses) on cash flow hedges:
Unrealized gains (losses) arising during the period	$	21	$	1	$	22
Reclassification of (gains) losses to net income		(17)		—		(17)
Total unrealized gains (losses) on cash flow hedges	$	4	$	1	$	5
Retirement-related benefit plans*:
Amortization of prior service (credits) costs	$	1	$	(1)	$	(1)
Amortization of net (gains) losses		2		2		4
Total retirement-related benefit plans	$	3	$	1	$	4
Other comprehensive income (loss)	$	66	$	1	$	67
For the nine months ended December 31, 2022:
Foreign currency translation adjustments	$	(229)	$	—	$	(229)
Unrealized gains (losses) on cash flow hedges:
Unrealized gains (losses) arising during the period	$	(9)	$	2	$	(7)
Reclassification of (gains) losses to net income		1		—		1
Total unrealized gains (losses) on cash flow hedges	$	(8)	$	2	$	(6)
Retirement-related benefit plans – amortization of net (gains) losses*	$	30	$	(9)	$	21
Other comprehensive income (loss)	$	(207)	$	(7)	$	(214)

* These AOCI components are included in the computation of net periodic benefit cost. Refer to Note 12 – Retirement-Related Benefits for additional information.

23

Notes to Consolidated Financial Statements (continued)

The following tables present the components of accumulated other comprehensive income (loss), net of taxes:

	Net Unrealized		Foreign		Net Change		Accumulated
	Gain (Losses)		Currency		Retirement-		Other
	on Cash		Translation		Related		Comprehensive
(Dollars in millions)	Flow Hedges		Adjustments*		Benefit Plans		Income (Loss)
October 1, 2023	$	17	$	(1,045)	$	(139)	$	(1,167)
Other comprehensive income (loss)		(12)		183		1		171
December 31, 2023	$	5	$	(862)	$	(138)	$	(995)
October 1, 2022	$	(1)	$	(1,223)	$	(343)	$	(1,567)
Other comprehensive income (loss)		(2)		260		7		265
December 31, 2022	$	(3)	$	(963)	$	(336)	$	(1,303)

	Net Unrealized		Foreign		Net Change		Accumulated
	Gain (Losses)		Currency		Retirement-		Other
	on Cash		Translation		Related		Comprehensive
(Dollars in millions)	Flow Hedges		Adjustments*		Benefit Plans		Income (Loss)
April 1, 2023	$	—	$	(921)	$	(142)	$	(1,062)
Other comprehensive income (loss)		5		58		4		67
December 31, 2023	$	5	$	(862)	$	(138)	$	(995)
April 1, 2022	$	3	$	(735)	$	(357)	$	(1,089)
Other comprehensive income (loss)		(6)		(229)		21		(214)
December 31, 2022	$	(3)	$	(963)	$	(336)	$	(1,303)

* Foreign currency translation adjustments are presented gross.

NOTE 12. RETIREMENT-RELATED BENEFITS

The following table presents the components of net periodic pension cost for the defined benefit pension plans recognized in the Consolidated Income Statement for the three and nine months ended December 31, 2023 and 2022.

	Three Months Ended December 31,				Nine Months Ended December 31,
(Dollars in millions)	2023		2022		2023		2022
Service cost	$	10	$	12	$	28	$	36
Interest cost*		14		9		43		27
Expected return on plan assets*		(15)		(10)		(46)		(32)
Amortization of prior service costs (credits)*		—		—		1		—
Recognized actuarial losses (gains)*		1		10		3		30
Curtailments and settlements*		3		—		3		—
Net periodic pension cost	$	14	$	20	$	33	$	61

* These components of net periodic pension cost are included in other expense (income) in the Consolidated Income Statement.

The components of net periodic benefit cost for the nonpension postretirement benefit plans and multi-employer plans recognized in the Consolidated Income Statement were not material for the periods presented.

24

Notes to Consolidated Financial Statements (continued)

NOTE 13. TRANSACTIONS WITH FORMER PARENT

Change in Beneficial Ownership

IBM ceased to be a related party of Kyndryl in August 2022 after IBM transferred all of its 19.9% retained interest in Kyndryl common stock to a third-party financial institution through exchange agreements in May and August 2022. Transactions related to former Parent after August 11, 2022 are no longer reported as related-party activities. As a result, there was no related party revenue or cost of services recognized for the three and nine months ended December 31, 2023 and the three months ended December 31, 2022.

Revenue and Purchases Related to Former Parent

Kyndryl provides various services to IBM, including those related to hosting data centers and servicing IBM’s information technology infrastructure, which are reported as revenue in the Company’s Consolidated Income Statement. Related-party revenue generated from these services was $287 million for the nine months ended December 31, 2022. During the three months ended December 31, 2023, the Company reached an agreement to collect previously reserved receivables from our former Parent, which resulted in a gain recorded within transaction-related costs (benefits).

Kyndryl utilizes various IBM products and services, recognized as costs of services, in the fulfillment of services contracts. Total cost of services recognized from these related-party transactions in the Company’s Consolidated Income Statement was $1,382 million for the nine months ended December 31, 2022. The related-party cost for this prior-year period includes outsourcing goods and services provided by the former Parent to Kyndryl’s customers post-Separation.

Capital expenditures for purchases of IBM hardware were reflected as related-party payments for property and equipment within the investing section of the Company’s Consolidated Statement of Cash Flows in the amount of $89 million for the nine months ended December 31, 2022. Additionally, as part of the Separation, IBM committed to provide Kyndryl, at no cost, up to $265 million of upgraded hardware ordered over a two-year period. For the three and nine months ended December 31, 2023, $71 million and $181 million, respectively, of the upgraded hardware committed by IBM was delivered to Kyndryl. For the three and nine months ended December 31, 2022, $21 million and $41 million, respectively, of the upgraded hardware committed by IBM was delivered to Kyndryl. From the inception of the program to date, $265 million of upgraded hardware committed by IBM has been delivered to Kyndryl. The amounts committed by IBM were initially reflected within other assets (noncurrent) and subsequently reclassified to property and equipment within the Consolidated Balance Sheet. The expected average useful life of the upgraded hardware is approximately five years, and the Company intends to recognize total depreciation approximating $265 million over the useful life, consistent with our depreciation policy.

NOTE 14. WORKFORCE REBALANCING AND SITE-RATIONALIZATION CHARGES

During the fiscal year ended March 31, 2023, the Company initiated actions to reduce our overall cost structure and increase our operating efficiency. These actions are anticipated to occur over several quarters and result in workforce rebalancing charges, charges related to ceasing to use leased and owned fixed assets, and lease termination charges (collectively, the “charges”). We expect the total charges to be incurred for this program to be approximately $300 million, consisting of approximately 65% for workforce rebalancing charges and approximately 35% for charges related to ceasing to use leased and owned fixed assets and lease termination charges. The Company expects that these actions will reduce future payroll costs, rent expenses and depreciation of property and equipment. We will continue to seek opportunities to increase our operational efficiency and reduce costs, which may result in additional charges in future periods.

25

Notes to Consolidated Financial Statements (continued)

The following table presents the segment breakout of charges incurred during the three and nine months ended December 31, 2023 and during the full length of the program.

	Three Months Ended		Nine Months Ended		Costs Incurred
(Dollars in millions)	December 31, 2023		December 31, 2023		to Date
United States	$	13	$	28	$	42
Japan		—		2		4
Principal Markets		12		55		118
Strategic Markets		7		52		99
Corporate charges not allocated to the segments		—		3		13
Total charges	$	33	$	140	$	275

The following table presents the classification of workforce rebalancing and site-rationalization activities in the Consolidated Income Statement during the three and nine months ended December 31, 2023 and during the full length of the program. Charges in the three and nine months ended December 31, 2022 were immaterial.

	Three Months Ended		Nine Months Ended		Costs Incurred
(Dollars in millions)	December 31, 2023		December 31, 2023		to Date
Cost of services	$	14	$	11	$	82
Selling, general and administrative expenses		1		14		23
Workforce rebalancing charges		19		115		171
Total charges	$	33	$	140	$	275

The following table presents the components of and changes in our workforce rebalancing and site-rationalization charges liabilities during the nine months ended December 31, 2023.

			Liabilities		Liabilities		Liabilities
	Workforce		Related to		Related to		Related to
	Rebalancing		Ceasing to Use		Lease		Ceasing to Use
(Dollars in millions)	Liabilities*		Leased Assets		Terminations		Fixed Assets		Total
Balance at March 31, 2023	$	55	$	—	$	3	$	—	$	58
Charges / (benefits)		115		10		(1)		16		140
Cash payments		(130)		—		(2)		(6)		(138)
Non-cash adjustments		(1)		(10)		—		(10)		(21)
Balance at December 31, 2023	$	39	$	—	$	—	$	—	$	39

* Excludes historical workforce rebalancing liabilities of $42 million as of March 31, 2023 and $29 million as of December 31, 2023 as well as $1 million of non-cash adjustments and $11 million cash paid for these historical workforce rebalancing liabilities for the nine months ended December 31, 2023 that were inherited from the former Parent. Workforce rebalancing liabilities are recorded within Other Liabilities on the Consolidated Balance Sheet.

26

Item 2.

MANAGEMENT’S DISCUSSION AND ANALYSIS

OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

FOR THE THREE AND NINE MONTHS ENDED DECEMBER 31, 2023

Overview

	Three Months Ended December 31,						Nine Months Ended December 31,
(Dollars in millions)	2023			2022			2023			2022
Revenue	$	3,936		$	4,303		$	12,202		$	12,771
Revenue growth (GAAP)		(9)	%		(6)	%		(4)	%		(8)	%
Revenue growth in constant currency(1)		(10)	%		3	%		(5)	%		0	%
Net income (loss)	$	(12)		$	(106)		$	(295)		$	(637)
Adjusted EBITDA(1)	$	615		$	580		$	1,801		$	1,499

(1)   Revenue growth in constant currency and adjusted EBITDA are non-GAAP financial metrics. For definitions of these metrics and a reconciliation of adjusted EBITDA to the most directly comparable financial measure calculated and presented in accordance with U.S. GAAP, see “Segment Results” below.

	December 31,		March 31,
(Dollars in millions)	2023		2023
Assets	$	10,969	$	11,464
Liabilities		9,676		10,002
Equity		1,293		1,462

Organization of Information

Kyndryl Holdings, Inc. was formed as a wholly-owned subsidiary of IBM in September 2021 to hold the operations of the infrastructure services unit of IBM’s Global Technology Services segment. On November 3, 2021, Kyndryl separated from IBM through a spin-off that was tax-free for U.S. federal tax purposes. Following the Separation, Kyndryl became an independent, publicly-traded company and the world’s leading IT infrastructure services provider.

Financial Performance Summary

Macro Dynamics

In fiscal year 2024, we have seen continuing demand for information technology services, despite concerns about economic growth, increased geopolitical tensions, inflationary pressures and government efforts to stem inflation. Although government efforts to stem inflation are expected to suppress economic growth, most economists, including the International Monetary Fund, continue to expect positive global macroeconomic growth in calendar year 2024.

Financial Performance

For the three months ended December 31, 2023, we reported $3.9 billion in revenue, a decline of 9 percent compared to the three months ended December 31, 2022. The revenue decline was largely attributable to actions the Company has taken to reduce unprofitable and low-margin components of its customer relationships. United States revenue declined 18 percent, Japan revenue declined 4 percent, Principal Markets revenue declined 2 percent and Strategic Markets revenue decreased 9 percent, compared to the three months ended December 31, 2022. Net loss of $12 million improved by $94 million versus the prior-year period driven by progress on our key initiatives to drive operating efficiencies, increased margins and the impact of an agreement to collect previously reserved receivables from our former Parent.

27

Management Discussion (continued)

For the nine months ended December 31, 2023, we reported $12.2 billion in revenue, a decline of 4 percent compared to the nine months ended December 31, 2022. The revenue decline was largely attributable to actions the Company has taken to reduce unprofitable and low-margin components of its customer relationships. United States revenue declined 8 percent, Japan revenue declined 5 percent, Principal Markets revenue declined 1 percent and Strategic Markets revenue decreased 5 percent, compared to the nine months ended December 31, 2022. Net loss of $295 million improved by $342 million versus the prior-year period driven by progress on our key initiatives to drive operating efficiencies, increased margins and the impact of an agreement to collect previously reserved receivables from our former Parent.

Segment Results

The following table presents our reportable segments’ revenue and adjusted EBITDA for the three and nine months ended December 31, 2023 and 2022. Segment revenue and revenue growth in constant currency exclude any transactions between the segments.

	Three Months Ended December 31,						Year-over-Year Change		Nine Months Ended December 31,						Year-over-Year Change
(Dollars in millions)	2023			2022			2023 vs. 2022		2023			2022			2023 vs. 2022
Revenue
United States	$	1,032		$	1,265		(18)	%	$	3,305		$	3,581		(8)	%
Japan		581			606		(4)	%		1,761			1,855		(5)	%
Principal Markets		1,446			1,472		(2)	%		4,395			4,460		(1)	%
Strategic Markets		877			961		(9)	%		2,741			2,874		(5)	%
Total revenue	$	3,936		$	4,303		(9)	%	$	12,202		$	12,771		(4)	%
Revenue growth in constant currency(1)		(10)	%		3	%				(5)	%		0	%
Adjusted EBITDA(1)
United States	$	194		$	271		(28)	%	$	607		$	639		(5)	%
Japan		94			90		5	%		278			318		(12)	%
Principal Markets		207			91		128	%		560			248		126	%
Strategic Markets		144			145		(0)	%		428			352		21	%
Corporate and other(2)		(25)			(16)		NM			(71)			(57)		NM
Total adjusted EBITDA(1)	$	615		$	580		6	%	$	1,801		$	1,499		20	%

NM – not meaningful

(1) Revenue growth in constant currency and adjusted EBITDA are non-GAAP financial metrics. See the information below for definitions of these metrics and a reconciliation of adjusted EBITDA to net income (loss).

(2) Represents net amounts not allocated to segments.

We report our financial results in accordance with U.S. GAAP. We also present certain non-GAAP financial measures to provide useful supplemental information to investors. We provide these non-GAAP financial measures as we believe it enhances visibility to underlying results and the impact of management decisions on operational performance and enables better comparison to peer companies.

Revenue growth in constant currency is a non-GAAP measure that eliminates the effects of exchange rate fluctuations when translating from foreign currencies to the United States dollar. It is calculated by using the average exchange rates that existed for the same period of the prior year. Constant-currency measures are provided so that revenue can be viewed without the effect of fluctuations in currency exchange rates, which is consistent with how management evaluates our revenue results and trends.

Additionally, management uses adjusted EBITDA to evaluate our performance. Adjusted EBITDA is a non-GAAP measure and defined as net income (loss) excluding net interest expense, income taxes, depreciation and

28

Management Discussion (continued)

amortization (excluding depreciation of right-of-use assets and amortization of capitalized contract costs), charges related to ceasing to use leased/fixed assets, charges related to lease terminations, transaction-related costs and benefits, pension expenses other than pension servicing costs and multi-employer plan costs, stock-based compensation expense, workforce rebalancing charges, impairment expense, significant litigation costs and currency impacts of highly inflationary countries. We believe that adjusted EBITDA is a helpful supplemental measure to assist investors in evaluating our operating results as it excludes certain items whose fluctuation from period to period does not necessarily correspond to changes in the operations of our business. We provide this non-GAAP financial measure as we believe it enhances visibility to underlying results and the impact of management decisions on operational performance, enables better comparison to peer companies and allows us to provide a long-term strategic view of the business.

These disclosures are provided in addition to and not as a substitute for the percentage change in revenue and profit or loss measures on a U.S. GAAP basis compared to the corresponding period in the prior year. Other companies may calculate and define similarly labeled items differently, which may limit the usefulness of this measure for comparative purposes.

The following table provides a reconciliation of U.S. GAAP net income (loss) to adjusted EBITDA:

	Three Months Ended December 31,				Nine Months Ended December 31,
(Dollars in millions)	2023		2022		2023		2022
Net income (loss)	$	(12)	$	(106)	$	(295)	$	(637)
Provision for (benefit from) income taxes		65		(32)		131		74
Workforce rebalancing charges		19		10		115		16
Charges related to ceasing to use leased/fixed assets and lease terminations		14		10		24		10
Transaction-related costs (benefits)		(77)		48		12		218
Stock-based compensation expense		25		29		72		81
Interest expense		31		27		92		65
Depreciation of property, equipment and capitalized software		207		232		639		681
Amortization expense		322		336		968		945
Other adjustments*		21		27		42		45
Adjusted EBITDA (non-GAAP)	$	615	$	580	$	1,801	$	1,499

* Other adjustments represent pension expenses other than pension servicing costs and multi-employer plan costs, significant litigation costs, currency impacts of highly inflationary countries, and an adjustment to reduce amortization expense for the amount already included in transaction-related costs (benefits) above.

United States

	Three Months Ended December 31,						Nine Months Ended December 31,
(Dollars in millions)	2023			2022			2023			2022
Revenue	$	1,032		$	1,265		$	3,305		$	3,581
Revenue year-over-year change		(18)	%		6	%		(8)	%		0	%
Adjusted EBITDA	$	194		$	271		$	607		$	639
Adjusted EBITDA year-over-year change		(28)	%					(5)	%

For the three months ended December 31, 2023, United States revenue of $1.0 billion decreased 18 percent compared to the prior-year quarter, driven by the Company’s efforts to reduce certain low-margin revenues and lower revenue from contracts with minimum annual revenue commitments. Adjusted EBITDA decreased $77 million from the prior-year quarter, primarily driven by lower revenue from contracts with minimum annual revenue commitments and an increase in software costs of $16 million resulting from an amendment of the contract with a software provider that re-allocated costs among our segments.

29

Management Discussion (continued)

For the nine months ended December 31, 2023, United States revenue of $3.3 billion decreased 8 percent compared to the nine months ended December 31, 2022, driven by the Company’s efforts to reduce certain low-margin revenues. Adjusted EBITDA decreased $32 million from the prior-year period, primarily driven by an increase in software costs of $48 million resulting from an amendment of the contract with a software provider that re-allocated costs among our segments, partially offset by increased operating efficiencies and higher margins on recent signings.

Japan

	Three Months Ended December 31,						Nine Months Ended December 31,
(Dollars in millions)	2023			2022			2023			2022
Revenue	$	581		$	606		$	1,761		$	1,855
Revenue year-over-year change		(4)	%		(11)	%		(5)	%		(14)	%
Revenue growth in constant currency		0	%		10	%		(1)	%		5	%
Adjusted EBITDA	$	94		$	90		$	278		$	318
Adjusted EBITDA year-over-year change		5	%					(12)	%

For the three months ended December 31, 2023, Japan revenue of $581 million decreased 4 percent compared to the prior-year quarter, driven by an unfavorable currency exchange rate impact of four points. Adjusted EBITDA increased $4 million from the prior-year quarter, due to a decrease in software costs of $3 million resulting from an amendment of the contract with a software provider that re-allocated costs among our segments.

For the nine months ended December 31, 2023, Japan revenue of $1.8 billion decreased 5 percent compared to the nine months ended December 31, 2022, driven primarily by an unfavorable currency exchange rate impact of four points. Adjusted EBITDA decreased $40 million from the prior-year period, primarily driven by unfavorable currency movements that impacted both non-yen-denominated costs and the translation of earnings into U.S. dollars.

Principal Markets

	Three Months Ended December 31,						Nine Months Ended December 31,
(Dollars in millions)	2023			2022			2023			2022
Revenue	$	1,446		$	1,472		$	4,395		$	4,460
Revenue year-over-year change		(2)	%		(12)	%		(1)	%		(15)	%
Revenue growth in constant currency		(5)	%		(2)	%		(4)	%		(5)	%
Adjusted EBITDA	$	207		$	91		$	560		$	248
Adjusted EBITDA year-over-year change		128	%					126	%

For the three months ended December 31, 2023, Principal Markets revenue of $1.4 billion decreased 2 percent compared to the prior-year quarter, including a favorable currency exchange rate impact of three points. The revenue decline was largely attributable to actions the Company has taken to reduce low-margin components of its customers relationships. Adjusted EBITDA increased $116 million from the prior-year quarter, primarily due to increased operating efficiencies, higher margins on recent signings and a decrease in software costs of $20 million resulting from an amendment of the contract with a software provider that re-allocated costs among our segments.

For the nine months ended December 31, 2023, Principal Markets revenue of $4.4 billion decreased 1 percent compared to the nine months ended December 31, 2022, including a favorable currency exchange rate impact of three points. The revenue decline was largely attributable to actions the Company has taken to reduce low-margin components of its customer relationships. Adjusted EBITDA increased $312 million from the prior-year period, primarily due to increased operating efficiencies, higher margins on recent signings and a decrease in software costs of $59 million resulting from an amendment of the contract with a software provider that re-allocated costs among our segments.

30

Management Discussion (continued)

Strategic Markets

	Three Months Ended December 31,						Nine Months Ended December 31,
(Dollars in millions)	2023			2022			2023			2022
Revenue	$	877		$	961		$	2,741		$	2,874
Revenue year-over-year change		(9)	%		(5)	%		(5)	%		(1)	%
Revenue growth in constant currency		(13)	%		2	%		(8)	%		7	%
Adjusted EBITDA	$	144		$	145		$	428		$	352
Adjusted EBITDA year-over-year change		(0)	%					21	%

For the three months ended December 31, 2023, Strategic Markets revenue of $877 million decreased 9 percent compared to the prior-year quarter, including a favorable currency exchange rate impact of four points. The revenue decline was largely attributable to actions the Company has taken to reduce low-margin components of its customer relationships. Adjusted EBITDA was largely unchanged from the prior-year quarter, due to increased operating efficiencies and higher margins on recent signings, offset by an increase in software costs of $7 million resulting from an amendment of the contract with a software provider that re-allocated costs among our segments.

For the nine months ended December 31, 2023, Strategic Markets revenue of $2.7 billion decreased 5 percent compared to the nine months ended December 31, 2022, including a favorable currency exchange rate impact of three points. The revenue decline was largely attributable to actions the Company has taken to reduce low-margin components of its customer relationships. Adjusted EBITDA increased $76 million from the prior-year period, primarily due to increased operating efficiencies and higher margins on recent signings, partially offset by an increase in software costs of $20 million resulting from an amendment of the contract with a software provider that re-allocated costs among our segments.

Corporate and Other

Corporate and other had an adjusted EBITDA loss of $25 million in the three months ended December 31, 2023, compared to a loss of $16 million in the three months ended December 31, 2022. Corporate and other had an adjusted EBITDA loss of $71 million in the nine months ended December 31, 2023, compared to a loss of $57 million in the nine months ended December 31, 2022.

Costs and Expenses

	Three Months Ended December 31,				Percent of Revenue				Change
(Dollars in millions)	2023		2022		2023		2022		2023 vs. 2022
Revenue	$	3,936	$	4,303	100.0	%	100.0	%	(9)	%
Cost of services		3,184		3,596	80.9	%	83.6	%	(11)	%
Selling, general and administrative expenses		705		731	17.9	%	17.0	%	(4)	%
Workforce rebalancing charges		19		10	0.5	%	0.2	%	94	%
Transaction-related costs (benefits)		(77)		48	(2.0)	%	1.1	%	NM
Interest expense		31		27	0.8	%	0.6	%	16	%
Other expense		21		30	0.5	%	0.7	%	(30)	%
Income (loss) before income taxes	$	53	$	(138)

NM – not meaningful

Cost of services was 80.9% of revenue in the three months ended December 31, 2023, compared to 83.6% in the three months ended December 31, 2022, driven by increased operating efficiencies, higher margins on recent signings, and actions the Company has taken to reduce low-margin components of its customer relationships. Selling, general and administrative expenses were 17.9% of revenue in the three months ended December 31, 2023 compared to 17.0% in the prior-year quarter, driven by lower revenue, partially offset by reduced expenses. Workforce rebalancing

31

Management Discussion (continued)

charges were 0.5% of revenue in the three months ended December 31, 2023 versus 0.2% of revenue in the prior-year quarter, due to workforce rebalancing actions taken in the third quarter of fiscal 2024. Transaction-related costs (benefits) were (2.0)% of revenue in the three months ended December 31, 2023 compared to 1.1% in the prior-year quarter, driven by the impact of an agreement to collect previously reserved receivables from our former Parent. Interest expense was 0.8% of revenue in the three months ended December 31, 2023 compared to 0.6% in the prior-year quarter.

	Nine Months Ended December 31,				Percent of Revenue				Change
(Dollars in millions)	2023		2022		2023		2022		2023 vs. 2022
Revenue	$	12,202	$	12,771	100.0	%	100.0	%	(4)	%
Cost of services		10,055		10,886	82.4	%	85.2	%	(8)	%
Selling, general and administrative expenses		2,059		2,131	16.9	%	16.7	%	(3)	%
Workforce rebalancing charges		115		16	0.9	%	0.1	%	NM
Transaction-related costs		12		218	0.1	%	1.7	%	(94)	%
Interest expense		92		65	0.8	%	0.5	%	41	%
Other expense		34		16	0.3	%	0.1	%	104	%
Income (loss) before income taxes	$	(165)	$	(563)

NM – not meaningful

Cost of services was 82.4% of revenue in the nine months ended December 31, 2023, compared to 85.2% in the nine months ended December 31, 2022, driven by increased operating efficiencies, higher margins on recent signings and actions the Company has taken to reduce low-margin components of its customer relationships. Selling, general and administrative expenses were 16.9% of revenue in the nine months ended December 31, 2023 compared to 16.7% in the nine months ended December 31, 2022, driven by lower revenue, partially offset by reduced expenses. Workforce rebalancing charges were 0.9% of revenue in the nine months ended December 31, 2023 versus 0.1% of revenue in the prior-year period, due to workforce rebalancing actions taken in the first nine months of fiscal 2024. Transaction-related costs were 0.1% of revenue in the nine months ended December 31, 2023 compared to 1.7% in the prior-year period, driven by reduced rebranding and employee-retention costs and the favorable impact of an agreement to collect previously reserved receivables from our former Parent. Interest expense was 0.8% of revenue in the nine months ended December 31, 2023 compared to 0.5% in the prior-year period.

Stock-Based Compensation

In the nine months ended December 31, 2023, the Company granted equity awards to employees. These awards included 2.8 million restricted stock units that will vest ratably over four years; 2.0 million performance-conditioned stock units that are based on the attainment of operational milestones; and 0.6 million market-conditioned performance stock units that are based on the performance of the Company’s stock relative to that of its peers. Both types of performance-based awards will cliff vest based on the extent to which the performance criteria have been achieved as soon as practicable following the completion of the performance period on March 31, 2026. The total grant date fair value of the RSUs was determined using the stock price at the grant date and will be recognized as stock-based compensation expense on a straight-line basis net of actual forfeitures over the vesting period. The fair value of the performance-conditioned performance stock units ($13.37 per unit) was determined using the stock price at the grant date and will be adjusted and recognized as stock-based compensation expense based upon the probability of achievement of performance targets at each reporting period over the vesting period. The fair value of the market-conditioned performance stock units ($14.10 per unit) was determined at the grant date using a Monte Carlo simulation model and will be recognized as stock-based compensation expense on a straight-line basis net of actual forfeitures over the vesting period. Dividend equivalents are not paid on the stock awards described above. The expense associated with these awards were $6 million and $9 million for the three and nine months ended December 31, 2023, respectively.

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Management Discussion (continued)

Transaction-Related Costs (Benefits)

The Company classifies certain expenses and benefits related to the Separation, acquisitions and divestitures (if any) as “transaction-related costs (benefits)” in the Consolidated Income Statement. Transaction-related costs include expenditures incurred to prepare for and execute the Separation and establish Kyndryl as a standalone business. These include employee retention expenses, information technology costs, marketing expenses to establish the Kyndryl brand, legal, accounting, consulting and other professional service costs required to prepare for and execute the Separation, costs and benefits resulting from settlements with our former Parent associated with pre-Separation and Separation-related matters, and other costs related to contract and supplier novation and integration.

Workforce Rebalancing and Site-Rationalization Charges

During the fiscal year ending March 31, 2023, management initiated certain actions to reduce our overall cost structure and increase our operating efficiency. These actions include workforce rebalancing charges, charges related to ceasing to use leased and owned fixed assets, and charges related to lease terminations. Workforce rebalancing charges arise from cost-reduction actions to enhance productivity and cost-competitiveness and to rebalance skills that result in payments to the terminated employees. In addition, we identified certain leased and owned assets that were inherited from IBM as a result of the Separation that we determined will no longer provide any economic benefit to Kyndryl. As a result, we disposed of these assets through abandonment or early termination. During the three months ended December 31, 2023, the Company recognized $19 million in workforce rebalancing charges and $14 million in charges related to ceasing to use leased and owned fixed assets and lease termination charges. During the nine months ended December 31, 2023, the Company recognized $115 million in workforce rebalancing charges and $24 million in charges related to ceasing to use leased and owned fixed assets and lease termination charges.

Management expects total future charges for this program to be approximately $25 million, primarily relating to workforce rebalancing. The Company estimates that the program in aggregate will require a cash outlay of approximately $300 million, of which approximately $170 million has been paid through December 31, 2023 (including $30 million of contractual payments toward leased assets we have ceased to use) and approximately $60 million is expected to be paid through the end of fiscal year 2024, and the remainder thereafter. Management expects that these workforce rebalancing and site-rationalization activities will reduce payroll costs, rent expenses and depreciation of property and equipment by approximately $300 million in fiscal year 2024. There can be no guarantee that we will achieve our expected cost savings. The Company will continue to seek opportunities to improve operational efficiency and reduce costs, which may result in additional charges in future periods. For additional information, see Note 14 – Workforce Rebalancing and Site-Rationalization Charges in the accompanying Consolidated Financial Statements.

Income Taxes

The provision for income taxes for the three months ended December 31, 2023 was $65 million of expense, compared to a $32 million benefit for the three months ended December 31, 2022. Our income tax expense for the three months ended December 31, 2023 was primarily related to taxes on foreign operations, uncertain tax positions and valuation allowances recorded in certain jurisdictions against deferred tax assets that are not more likely than not to be realized. Our income tax benefits for the three months ended December 31, 2022 were primarily due to return-to-provision adjustments related to the filing of income tax returns.

The provision for income taxes for the nine months ended December 31, 2023 was $131 million of expense, compared to $74 million of expense for the nine months ended December 31, 2022. Our income tax expense for the nine months ended December 31, 2023 was primarily related to taxes on foreign operations and valuation allowances recorded in certain jurisdictions against deferred tax assets that are not more likely than not to be realized. Our income tax expense for the nine months ended December 31, 2022 was primarily related to taxes on foreign operations and an increase in valuation allowances against deferred tax assets that are not more likely than not to be realized, partially offset by the benefit resulting from return-to-provision adjustments related to the filing of income tax returns.

33

Management Discussion (continued)

In assessing the need for a valuation allowance, management considers all available evidence for each jurisdiction, including past operating results, estimates of future taxable income, the reversal of existing temporary differences, and the feasibility of ongoing tax planning strategies and actions. Estimates of future taxable income and loss could change, perhaps materially, which may require us to revise our assessment of the recoverability of the deferred tax asset at that time.

Financial Position

Dynamics

Total assets of $11.0 billion decreased by $495 million (and decreased by $572 million adjusted for currency) from March 31, 2023, primarily driven by: a decrease in deferred costs of $326 million due to amortization outpacing additions; and a decrease in cash and cash equivalents of $159 million mainly due to our net loss in the period; partially offset by an increase of $135 million in accounts receivable due to the timing of billing and collection and the release of reserves for certain receivables from our former Parent.

Total liabilities of $9.7 billion decreased by $326 million (and decreased by $352 million adjusted for currency) from March 31, 2023, primarily as a result of: a decrease in accounts payable of $297 million due to lower costs and the timing of payments; and a decrease in deferred income of $63 million; partially offset by an increase in accrued contract costs of $169 million due to the timing of vendors’ billings.

Total equity of $1.3 billion decreased $169 million from March 31, 2023, principally due to our comprehensive loss in the period.

Working Capital

	December 31,		March 31,
(Dollars in millions)	2023		2023
Current assets	$	4,851	$	4,963
Current liabilities		5,152		4,868
Working capital	$	(301)	$	95

Working capital decreased $396 million from March 31, 2023. Current assets decreased $112 million (and decreased $128 million adjusted for currency) primarily driven by: a decrease of $159 million in cash and cash equivalents and a decrease of $147 million in deferred costs (current); partially offset by an increase of $135 million in accounts receivable. Current liabilities increased $285 million (and increased $269 million adjusted for currency) driven by the $500 million floating-rate term loan due in November 2024 being classified as a current liability and an increase in accrued contract costs of $169 million; partially offset by a decrease in accounts payable of $297 million.

Noncurrent Assets and Liabilities

Noncurrent assets of $6.1 billion at December 31, 2023 decreased by $383 million (and decreased by $444 million adjusted for currency) compared to March 31, 2023, driven by a decrease in deferred costs (noncurrent) of $179 million; a decrease in operating right-of-use assets of $49 million; and a decrease in deferred tax assets of $41 million.

Noncurrent liabilities of $4.5 billion at December 31, 2023 decreased by $610 million (and decreased by $620 million adjusted for currency) compared to March 31, 2023, mainly driven by the $500 million floating-rate term loan due in November 2024 being classified as a current liability and a decrease in deferred income (noncurrent) of $36 million.

34

Management Discussion (continued)

Cash Flow

Our cash flows from operating, investing and financing activities are summarized in the table below.

	Nine Months Ended December 31,
(Dollars in millions)	2023		2022
Net cash provided by (used in):
Operating activities	$	309	$	769
Investing activities		(350)		(699)
Financing activities		(123)		(100)
Effect of exchange rate changes on cash, cash equivalents and restricted cash		(5)		(109)
Net change in cash, cash equivalents and restricted cash	$	(169)	$	(138)

Net cash provided by operating activities was $309 million in the nine months ended December 31, 2023, compared to net cash provided of $769 million in the prior-year period mainly due to the timing of receivable collections and vendor payments.

Net cash used in investing activities was $350 million in the nine months ended December 31, 2023, compared to a net cash use of $699 million in the prior-year period due to lower capital expenditures.

Net cash used in financing activities totaled $123 million in the nine months ended December 31, 2023, compared to net cash used in financing activities of $100 million in the prior-year period.

Other Information

Signings

The following table presents the Company’s signings for the three and nine months ended December 31, 2023 and 2022.

	Three Months Ended December 31,				Nine Months Ended December 31,
(Dollars in billions)	2023		2022		2023		2022
Total signings	$	3.7	$	3.2	$	8.9	$	8.6

Signings increased by $492 million in the three months ended December 31, 2023, or 15%, compared to the prior-year quarter. Signings increased by $289 million in the nine months ended December 31, 2023, or 3%, compared to the nine months ended December 31, 2022. We believe that the estimated values of signings provide insight into the Company’s potential future revenue and are a tool to monitor trends in the business, including the business’ ability to attract new customers and sell additional scope into our existing customer base, and we believe signings are helpful information for investors. There are no third-party standards or requirements governing the calculation of signings. We define signings as an initial estimate of the value of a customer’s commitment under a contract. The calculation involves estimates and judgments to gauge the extent of a customer’s commitment, including the type and duration of the agreement and the presence of termination charges or wind-down costs. Contract extensions and increases in scope are treated as signings only to the extent of the incremental new value. Signings can vary over time due to a variety of factors including, but not limited to, the timing of signing a small number of larger outsourcing contracts as well as the length of those contracts. The conversion of signings into revenue may vary based on the types of services and solutions, customer decisions and other factors, which may include, but are not limited to, the macroeconomic environment or external events.

35

Management Discussion (continued)

Liquidity and Capital Resources

We believe that our existing cash and cash equivalents and the Revolving Credit Agreement entered into in October 2021, will be sufficient to meet our anticipated cash needs for at least the next twelve months.

Senior Unsecured Notes

In October 2021, in preparation for our Spin-off, we completed the offering of $2.4 billion in aggregate principal amount of senior unsecured fixed-rate notes as follows: $700 million aggregate principal amount of 2.05% Senior Notes due 2026, $500 million aggregate principal amount of 2.70% Senior Notes due 2028, $650 million aggregate principal amount of 3.15% Senior Notes due 2031 and $550 million aggregate principal amount of 4.10% Senior Notes due 2041 (the “Notes”). The Notes were offered and sold to qualified institutional buyers in reliance on Rule 144A under the Securities Act and to non-U.S. persons in reliance on Regulation S of the Securities Act. The Notes are subject to customary affirmative covenants, negative covenants and events of default for financings of this type and are redeemable at our option in a customary manner.

In connection with the issuance of the Notes, we entered into a registration rights agreement with the initial purchasers of the Notes, pursuant to which we completed a registered offering to exchange each series of Notes for new notes with substantially identical terms during the quarter ended September 30, 2022.

Term Loan and Revolving Credit Facility

In October 2021, we entered into a $500 million three-year variable rate term loan credit agreement (the “Term Loan Credit Agreement”). In November 2021, we drew down the full $500 million available under the Term Loan Credit Agreement. The term loan due in November 2024 became classified as a current liability in November 2023. We intend to refinance this term loan in the first half of calendar year 2024, prior to its maturity, subject to market conditions.

In October 2021, we entered into a $3.15 billion multi-currency revolving credit agreement (the “Revolving Credit Agreement” and, together with the Term Loan Credit Agreement, the “Credit Agreements”) for our future liquidity needs.

In June 2023, we amended the Credit Agreements by replacing the London Interbank Offered Rate (“LIBOR”) as the interest rate benchmark for U.S. Dollar borrowings with the Secured Overnight Financing Rate (“SOFR”). The first repricing date using SOFR was in July 2023.

The Revolving Credit Agreement expires, unless extended, in October 2026, and the Term Loan Credit Agreement matures, unless extended, in November 2024. Interest rates on borrowings under the Credit Agreements are based on prevailing market interest rates, plus a margin, as further described in the Credit Agreements. As of December 31, 2023, there were no borrowings under the Revolving Credit Agreement.

We may voluntarily prepay our debt without premium or penalty, subject to customary “breakage” costs. The Company is in compliance with all of its debt covenants for all periods presented.

Transfers of Financial Assets

The Company has entered into agreements with third-party financial institutions to sell certain financial assets (primarily trade receivables) without recourse. The Company has determined these are true sales. The carrying value of the financial asset sold is derecognized, and a net gain or loss on the sale is recognized, at the time of the transfer. The first agreement, which was executed in November 2021 and subsequently amended, enabled us to sell certain of our trade receivables to the counterparty. The initial term of this agreement was 18 months, and the agreement automatically

36

Management Discussion (continued)

resets to a term of 18 months after every six months, unless either party elects not to extend. The second agreement was executed in June 2022 with a separate third-party financial institution and renews automatically on its anniversary date.

The net proceeds from these agreements are reflected as cash provided by operating activities in the Consolidated Statement of Cash Flows. Gross proceeds from receivables sold to third parties under such programs were $846 million and $2.9 billion for the three and nine months ended December 31, 2023, respectively, and $930 million and $2.3 billion for the three and nine months ended December 31, 2022, respectively. The fees associated with the transfers of receivables were $11 million and $39 million for the three and nine months ended December 31, 2023, respectively, and $14 million and $34 million for the three and nine months ended December 31, 2022, respectively.

Critical Accounting Estimates

The application of U.S. GAAP requires us to make estimates and assumptions about certain items and future events that directly affect our reported financial condition. There have been no changes to our critical accounting policies and estimates as described in our Annual Report on Form 10-K for the fiscal year ended March 31, 2023 for more information; we refer to the Annual Report on Form 10-K for the fiscal year ended March 31, 2023 as the “Form 10-K”.

Cautionary Note Regarding Forward-Looking Statements

This report contains “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. All statements other than statements of historical fact included in this report, including, without limitation, statements concerning the Company’s plans, objectives, goals, beliefs, business strategies, future events, business condition, results of operations, financial position, business outlook and business trends and other non-historical statements in this report are forward-looking statements. Such forward-looking statements often contain words such as “will,” “anticipate,” “predict,” “project,” “contemplate,” “plan,” “forecast,” “future,” “estimate,” “expect,” “intend,” “target,” “may,” “should,” “would,” “could,” “outlook,” “goal,” “objective,” “seek,” “aim,” “believe” and other similar words or expressions or the negative thereof or other variations thereon. Forward-looking statements are based on the Company’s current assumptions and beliefs regarding future business and financial performance. The Company’s actual business, financial condition or results of operations may differ materially from those suggested by forward-looking statements as a result of risks and uncertainties which include, among others:

● risks related to the Company’s spin-off from IBM;

● failure to attract new customers, retain existing customers or sell additional services to customers;

● technological developments and the Company’s response to such developments;

● failure to meet growth and productivity objectives;

● competition;

● impacts of relationships with critical suppliers and partners;

● inability to attract, retain and/or manage key personnel and other skilled employees;

● impact of local legal, economic, political, health and other conditions;

● a downturn in economic environment and customer spending budgets;

● damage to the Company’s reputation;

● inability to accurately estimate the cost of services and the timeline for completion of contracts;

● its implementation of a new enterprise resource planning system and other systems and processes;

● service delivery issues;

● the Company’s ability to successfully manage acquisitions, alliances and dispositions, including integration challenges, failure to achieve objectives, the assumption of liabilities, and higher debt levels;

● the impact of our business with government customers;

● failure of the Company’s intellectual property rights to prevent competitive offerings and the failure of the Company to obtain necessary licenses;

● the impairment of our goodwill or long-lived assets;

37

Management Discussion (continued)

● risks relating to cybersecurity and data privacy;

● risks relating to non-compliance with legal and regulatory requirements;

● adverse effects from tax matters and environmental matters;

● legal proceedings and investigatory risks and potential indemnification obligations;

● impact of changes in market liquidity conditions and customer credit risk on receivables;

● the Company’s pension plans;

● the impact of currency fluctuations; and

● risks related to the Company’s common stock and the securities market.

Additional risks and uncertainties include, among others, those risks and uncertainties described in the “Risk Factors” section of our Form 10-K for the fiscal year ended March 31, 2023, as such factors may be updated from time to time in the Company’s subsequent filings with the SEC. Any forward-looking statement in this report speaks only as of the date on which it is made. Except as required by law, the Company assumes no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

Website and Social Media Disclosure

The Company may use its website and/or social media outlets, such as Facebook, LinkedIn and X (formerly Twitter), as distribution channels of material company information. Financial and other important information regarding the Company is routinely posted on and accessible through the Company’s website at https://investors.kyndryl.com, its Facebook page at https://www.facebook.com/kyndryl, its LinkedIn page at https://linkedin.com/company/kyndryl and its X (formerly Twitter) account (@Kyndryl) at https://X.com/Kyndryl. We may also use our Investors Relations website, https://investors.kyndryl.com, as means of disclosing material non-public information and for complying with our disclosure obligations under Regulation FD. In addition, you may automatically receive email alerts and other information about the Company when you enroll your email address by visiting the “Investor Email Alerts” section under the “Resources” section at https://investors.kyndryl.com.

38

Item 3. Quantitative and Qualitative Disclosures About Market Risk

For our disclosures about market risk, see the information under the heading “Quantitative and Qualitative Disclosures About Market Risk” in the Form 10-K. There have been no material changes to the Company’s disclosure about market risk in the Form 10-K.

Item 4. Controls and Procedures

The Company’s management evaluated, with the participation of the Chief Executive Officer and Chief Financial Officer, the effectiveness of the Company’s disclosure controls and procedures (as such term is defined in Rules 13a-15(e) and 15d-15(e) of the Securities Exchange Act of 1934, as amended (the “Exchange Act”)) as of the end of the period covered by this report. Any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving the desired control objectives. Based on that evaluation, the Chief Executive Officer and Chief Financial Officer have concluded that the Company’s disclosure controls and procedures were effective as of the end of the period covered by this report.

Changes in Internal Control over Financial Reporting

During the nine months ended December 31, 2023, we completed the implementation of a new enterprise resource planning system. The implementation included changes to certain financial processes impacting key controls related to our internal controls over financial reporting. We have updated our internal controls as appropriate in light of the system implementation and will continue to monitor the impact of the implementation on our processes, procedures and internal control over financial reporting. There have been no other changes in the Company’s internal control over financial reporting (as such term is defined in Rules 13a-15(f) and 15d-15(f) of the Exchange Act) that occurred during the period covered by this report that have materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting.

39

Part II — Other Information

Item 1. Legal Proceedings

Refer to Note 10 – Commitments and Contingencies, in the notes to consolidated financial statements in this report.

Item 1A. Risk Factors

For a discussion of our potential risks and uncertainties, see the information under the heading “Risk Factors” in our Form 10-K for the year ended March 31, 2023. There have been no material changes with respect to the risk factors disclosed in the Form 10-K.

Item 2. Unregistered Sales of Equity Securities, Use of Proceeds, and Issuer Purchases of Equity Securities

None.

Item 3. Defaults Upon Senior Securities

None.

Item 4. Mine Safety Disclosures

Not applicable.

Item 5. Other Information

During the three months ended December 31, 2023, none of the Company’s directors or executive officers adopted, terminated or modified a “Rule 10b5-1 trading arrangement” or a “non-Rule 10b5-1 trading arrangement” as such terms are defined in Item 408 of Regulation S-K.

40

Item 6. Exhibits

Exhibit Number	Description of Exhibit
2.1	The Separation and Distribution Agreement, dated as of November 2, 2021, by and between International Business Machines Corporation and the registrant, was filed as Exhibit 2.1 to the registrant’s Current Report on Form 8-K filed on November 4, 2021, and is hereby incorporated by reference.
3.1	The Amended and Restated Certificate of Incorporation of the registrant was filed as Exhibit 3.1 to the registrant’s Current Report on Form 8-K filed on November 4, 2021, and is hereby incorporated by reference.
3.2	The Amended and Restated Bylaws of the registrant, effective January 25, 2023, was filed as Exhibit 3.1 to the registrant’s Current Report on Form 8-K filed on January 27, 2023, and is hereby incorporated by reference.
31.1	Certification of principal executive officer, as required by Section 302 of the Sarbanes-Oxley Act of 2002 (filed herewith)
31.2	Certification of principal financial officer, as required by Section 302 of the Sarbanes-Oxley Act of 2002 (filed herewith)
32.1	Certification of principal executive officer, as required by Section 906 of the Sarbanes-Oxley Act of 2002 (furnished herewith)
32.2	Certification of principal financial officer, as required by Section 906 of the Sarbanes-Oxley Act of 2002 (furnished herewith)
101.INS	XBRL Instance Document – the instance document does not appear on the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document
101.SCH	XBRL Taxonomy Extension Schema Document
101.CAL	XBRL Taxonomy Extension Calculation Linkbase Document
101.DEF	XBRL Taxonomy Extension Definition Linkbase Document
101.LAB	XBRL Taxonomy Extension Label Linkbase Document
101.PRE	XBRL Taxonomy Extension Presentation Linkbase Document
104	Cover Page Interactive Data File – the cover page interactive data file does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document

The agreements and other documents filed as exhibits to this report are not intended to provide factual information or other disclosure other than with respect to the terms of the agreements or other documents themselves, and you should not rely on them for that purpose. In particular, any representations and warranties made by the Company in these agreements or other documents were made solely within the specific context of the relevant agreement or document and do not apply in any other context or at any time other than the date they were made.

41

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

		Kyndryl Holdings, Inc.
		(Registrant)
Date:	February 7, 2024
		By:	/s/ Vineet Khurana
			Vineet Khurana
			Senior Vice President and Global Controller (Principal Accounting Officer and Authorized Signatory)

42

EX-31.1

Exhibit 31.1

CERTIFICATION OF PRINCIPAL EXECUTIVE OFFICER

I, Martin J. Schroeter, certify that:

1. I have reviewed this Quarterly Report on Form 10-Q of Kyndryl Holdings, Inc.;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5. The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the Audit Committee of the registrant’s board of directors (or persons performing the equivalent functions):

a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

Date: February 7, 2024

/s/ Martin J. Schroeter

Martin J. Schroeter

Chairman and Chief Executive Officer

(Principal Executive Officer)

EX-31.2

Exhibit 31.2

CERTIFICATION OF PRINCIPAL FINANCIAL OFFICER

I, David B. Wyshner, certify that:

1. I have reviewed this Quarterly Report on Form 10-Q of Kyndryl Holdings, Inc.;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5. The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the Audit Committee of the registrant’s board of directors (or persons performing the equivalent functions):

a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

Date: February 7, 2024

B
	/s/ David B. Wyshner
	David B. Wyshner
	Chief Financial Officer
	(Principal Financial Officer)

EX-32.1

Exhibit 32.1

KYNDRYL HOLDINGS, INC.

CERTIFICATION PURSUANT TO

18 U.S.C. SECTION 1350

AS ADOPTED PURSUANT TO SECTION 906

OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Quarterly Report of Kyndryl Holdings, Inc. (the “Company”) on Form 10-Q for the quarterly period ended December 31, 2023, as filed with the Securities and Exchange Commission on the date hereof (the “Report”), I, Martin J. Schroeter, Chairman and Chief Executive Officer of the Company, do hereby certify, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that:

1. The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

2. The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

Date: February 7, 2024

/s/ Martin J. Schroeter

Martin J. Schroeter

Chairman and Chief Executive Officer

(Principal Executive Officer)

EX-32.2

Exhibit 32.2

KYNDRYL HOLDINGS, INC.

CERTIFICATION PURSUANT TO

18 U.S.C. SECTION 1350

AS ADOPTED PURSUANT TO SECTION 906

OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Quarterly Report of Kyndryl Holdings, Inc. (the “Company”) on Form 10-Q for the quarterly period ended December 31, 2023, as filed with the Securities and Exchange Commission on the date hereof (the “Report”), I, David B. Wyshner, Chief Financial Officer of the Company, do hereby certify, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that:

1. The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

2. The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

Date: February 7, 2024

/s/ David B. Wyshner

David B. Wyshner

Chief Financial Officer

(Principal Financial Officer)

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Document and Entity Information - shares	9 Months Ended
	Dec. 31, 2023	Jan. 31, 2024
Document and Entity Information
Document Type	10-Q
Document Quarterly Report	true
Document Transition Report	false
Document Period End Date	Dec. 31, 2023
Entity File Number	001-40853
Entity Registrant Name	Kyndryl Holdings, Inc
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	86-1185492
Entity Address, Address Line One	One Vanderbilt Avenue, 15th Floor
Entity Address, City or Town	New York
Entity Address, State or Province	NY
Entity Address, Postal Zip Code	10017
City Area Code	212
Local Phone Number	896-2098
Title of 12(b) Security	Common stock, par value $0.01 per share
Trading Symbol	KD
Security Exchange Name	NYSE
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Large Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
Entity Shell Company	false
Entity Common Stock, Shares Outstanding		230,103,348
Entity Central Index Key	0001867072
Current Fiscal Year End Date	--03-31
Document Fiscal Year Focus	2024
Document Fiscal Period Focus	Q3
Amendment Flag	false

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CONSOLIDATED INCOME STATEMENT - USD ($) shares in Millions, $ in Millions	3 Months Ended		9 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2023	Dec. 31, 2022
CONSOLIDATED INCOME STATEMENT
Revenues	$ 3,936	$ 4,303	$ 12,202	$ 12,771
Cost of services	3,184	3,596	10,055	10,886
Selling, general and administrative expenses	705	731	2,059	2,131
Workforce rebalancing charges	19	10	115	16
Transaction-related costs (benefits)	(77)	48	12	218
Interest expense	31	27	92	65
Other expense	21	30	34	16
Total costs and expenses	3,883	4,441	12,367	13,333
Income (loss) before income taxes	53	(138)	(165)	(563)
Provision for (benefit from) income taxes	65	(32)	131	74
Net income (loss)	$ (12)	$ (106)	$ (295)	$ (637)
NET LOSS PER SHARE
Basic earnings (loss) per share (in dollars per share)	$ (0.05)	$ (0.47)	$ (1.29)	$ (2.81)
Diluted earnings (loss) per share (in dollars per share)	$ (0.05)	$ (0.47)	$ (1.29)	$ (2.81)
Weighted-average basic shares outstanding (in shares)	229.6	227.0	228.9	226.4
Weighted-average diluted shares outstanding (in shares)	229.6	227.0	228.9	226.4

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CONSOLIDATED INCOME STATEMENT (Parenthetical) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2023	Dec. 31, 2022
Revenue	$ 3,936	$ 4,303	$ 12,202	$ 12,771
Cost of services	$ 3,184	$ 3,596	$ 10,055	10,886
Related Party
Revenue				287
Cost of services				$ 1,382

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CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME (LOSS) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2023	Dec. 31, 2022
CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME (LOSS)
Net income (loss)	$ (12)	$ (106)	$ (295)	$ (637)
Other comprehensive income (loss), before tax:
Foreign currency translation adjustments	183	260	58	(229)
Unrealized gains (losses) arising during the period	(5)	(4)	21	(9)
Reclassification of (gains) losses to net income	(12)	2	(17)	1
Total unrealized gains (losses) on cash flow hedges	(17)	(2)	4	(8)
Retirement-related benefit plans:
Amortization of prior service (credits) costs			1
Amortization of net (gains) losses	(1)	10	2	30
Total retirement-related benefit plans	(1)	10	3	30
Other comprehensive income (loss), before tax	166	267	66	(207)
Income tax (expense) benefit related to items of other comprehensive income (loss)	6	(3)	1	(7)
Other comprehensive income (loss), net of tax	171	265	67	(214)
Total comprehensive income (loss)	$ 160	$ 159	$ (228)	$ (850)

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CONSOLIDATED BALANCE SHEET - USD ($) $ in Millions	Dec. 31, 2023	Mar. 31, 2023
Current assets:
Cash and cash equivalents	$ 1,688	$ 1,847
Restricted cash	2	12
Accounts receivable (net of allowances for credit losses of $24 at December 31, 2023 and $32 at March 31, 2023)	1,658	1,523
Deferred costs (current portion)	924	1,070
Prepaid expenses and other current assets	578	510
Total current assets	4,851	4,963
Property and equipment, net	2,806	2,779
Operating right-of-use assets, net	915	964
Deferred costs (noncurrent portion)	987	1,166
Deferred taxes	208	248
Goodwill	809	812
Intangible assets, net	192	171
Pension assets	105	94
Other noncurrent assets	97	267
Total assets	10,969	11,464
Current liabilities:
Accounts payable	1,477	1,774
Value-added tax and income tax liabilities	332	347
Current portion of long-term debt	628	110
Accrued compensation and benefits	559	533
Deferred income (current portion)	793	820
Operating lease liabilities (current portion)	257	316
Accrued contract costs	514	346
Other accrued expenses and liabilities	593	624
Total current liabilities	5,152	4,868
Long-term debt	2,629	3,111
Retirement and nonpension postretirement benefit obligations	493	504
Deferred income (noncurrent portion)	326	362
Operating lease liabilities (noncurrent portion)	700	707
Other noncurrent liabilities	375	450
Total liabilities	9,676	10,002
Commitments and contingencies
Stockholders' equity
Common stock, par value $0.01 per share, and additional paid-in capital (shares authorized: 1,000.0; shares issued: December 31, 2023 - 233.3, March 31, 2023 - 229.6)	4,501	4,428
Accumulated deficit	(2,274)	(1,978)
Treasury stock, at cost (shares: December 31, 2023 - 3.3, March 31, 2023 - 1.9)	(42)	(23)
Accumulated other comprehensive income (loss)	(995)	(1,062)
Total stockholders' equity before non-controlling interests	1,189	1,365
Non-controlling interests	104	97
Total equity	1,293	1,462
Total liabilities and equity	$ 10,969	$ 11,464

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CONSOLIDATED BALANCE SHEET (Parenthetical) - USD ($) shares in Millions, $ in Millions	Dec. 31, 2023	Mar. 31, 2023
CONSOLIDATED BALANCE SHEET
Notes and accounts receivable - trade, allowances	$ 24	$ 32
Common Stock, Par value (in dollars per share)	$ 0.01	$ 0.01
Common Stock, Shares authorized (in shares)	1,000.0	1,000.0
Common Stock, Shares issued (in shares)	233.3	229.6
Treasury Stock (in shares)	3.3	1.9

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CONSOLIDATED STATEMENT OF CASH FLOWS - USD ($) $ in Millions	9 Months Ended
	Dec. 31, 2023	Dec. 31, 2022
Cash flows from operating activities:
Net income (loss)	$ (295)	$ (637)
Adjustments to reconcile net income (loss) to cash provided by operating activities:
Depreciation of property, equipment and capitalized software	639	681
Depreciation of right-of-use assets	251	285
Amortization of transition costs and prepaid software	946	909
Amortization of capitalized contract costs	418	337
Amortization of acquisition-related intangible assets	23	36
Stock-based compensation	72	81
Deferred taxes	55	5
Net (gain) loss on asset sales and other	(6)	(17)
Change in operating assets and liabilities:
Deferred costs (excluding amortization)	(1,023)	(1,063)
Right-of-use assets and liabilities (excluding depreciation)	(269)	(275)
Workforce rebalancing liabilities	(28)	(1)
Receivables	(13)	647
Accounts payable	(339)	235
Taxes	(33)	(36)
Other assets and other liabilities	(90)	(418)
Net cash provided by operating activities	309	769
Cash flows from investing activities:
Capital expenditures	(449)	(711)
Proceeds from disposition of property and equipment	134	20
Other investing activities, net	(35)	(8)
Net cash used in investing activities	(350)	(699)
Cash flows from financing activities:
Debt repayments	(103)	(83)
Common stock repurchases for tax withholdings	(19)	(17)
Other financing activities, net	(1)
Net cash provided by (used in) financing activities	(123)	(100)
Effect of exchange rate changes on cash, cash equivalents and restricted cash	(5)	(109)
Net change in cash, cash equivalents and restricted cash	(169)	(138)
Cash, cash equivalents and restricted cash at beginning of period	1,860	2,154
Cash, cash equivalents and restricted cash at end of period	1,691	2,016
Supplemental data
Income taxes paid, net of refunds received	140	109
Interest paid on debt	$ 108	$ 89

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CONSOLIDATED STATEMENT OF EQUITY - USD ($) shares in Millions, $ in Millions	Common Stock and Additional Paid-In Capital	Accumulated Other Comprehensive Income (Loss)	Treasury Stock	Accumulated Deficit	Non-Controlling Interests	Total
Balance at the beginning of the period at Mar. 31, 2022	$ 4,315	$ (1,089)	$ (4)	$ (605)	$ 94	$ 2,711
Balance at the beginning of the period (in shares) at Mar. 31, 2022	224.5
Equity
Net income (loss)				(637)		(637)
Other comprehensive income (loss), net of tax		(214)				(214)
Common stock issued under employee plans	$ 81					81
Common stock issued under employee plans (in shares)	4.5
Purchases of treasury stock			(17)			(17)
Purchases of treasury stock (in shares)	(1.5)
Changes in non-controlling interests					5	5
Balance at the end of the period at Dec. 31, 2022	$ 4,397	(1,303)	(21)	(1,241)	99	1,930
Balance at the end of the period (in shares) at Dec. 31, 2022	227.5
Balance at the beginning of the period at Sep. 30, 2022	$ 4,370	(1,567)	(17)	(1,136)	96	1,746
Balance at the beginning of the period (in shares) at Sep. 30, 2022	226.8
Equity
Net income (loss)				(106)		(106)
Other comprehensive income (loss), net of tax		265				265
Common stock issued under employee plans	$ 27					27
Common stock issued under employee plans (in shares)	1.1
Purchases of treasury stock			(4)			(4)
Purchases of treasury stock (in shares)	(0.4)
Changes in non-controlling interests					2	2
Balance at the end of the period at Dec. 31, 2022	$ 4,397	(1,303)	(21)	(1,241)	99	1,930
Balance at the end of the period (in shares) at Dec. 31, 2022	227.5
Balance at the beginning of the period at Mar. 31, 2023	$ 4,428	(1,062)	(23)	(1,978)	97	1,462
Balance at the beginning of the period (in shares) at Mar. 31, 2023	227.7
Equity
Net income (loss)				(295)		(295)
Other comprehensive income (loss), net of tax		67				67
Common stock issued under employee plans	$ 72					72
Common stock issued under employee plans (in shares)	3.7
Purchases of treasury stock			(19)			(19)
Purchases of treasury stock (in shares)	(1.4)
Changes in non-controlling interests					7	7
Balance at the end of the period at Dec. 31, 2023	$ 4,501	(995)	(42)	(2,274)	104	1,293
Balance at the end of the period (in shares) at Dec. 31, 2023	230.0
Balance at the beginning of the period at Sep. 30, 2023	$ 4,476	(1,167)	(35)	(2,262)	100	1,113
Balance at the beginning of the period (in shares) at Sep. 30, 2023	229.5
Equity
Net income (loss)				(12)		(12)
Other comprehensive income (loss), net of tax		171				171
Common stock issued under employee plans	$ 25					25
Common stock issued under employee plans (in shares)	1.1
Purchases of treasury stock			(7)			(7)
Purchases of treasury stock (in shares)	(0.5)
Changes in non-controlling interests					4	4
Balance at the end of the period at Dec. 31, 2023	$ 4,501	$ (995)	$ (42)	$ (2,274)	$ 104	$ 1,293
Balance at the end of the period (in shares) at Dec. 31, 2023	230.0

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SIGNIFICANT ACCOUNTING POLICIES

9 Months Ended

Dec. 31, 2023

SIGNIFICANT ACCOUNTING POLICIES

SIGNIFICANT ACCOUNTING POLICIES

NOTE 1. SIGNIFICANT ACCOUNTING POLICIES

Description of Business

Kyndryl Holdings, Inc. (“we”, “the Company” or “Kyndryl”) is a leading technology services company and the largest IT infrastructure services provider in the world, serving as a partner to thousands of enterprise customers whose operations span over 100 countries. Prior to November 3, 2021, the Company was wholly owned by International Business Machines Corporation (“IBM” or “former Parent”).

In November 2021, our former Parent effected the spin-off (the “Separation” or the “Spin-off”) of the infrastructure services unit of its Global Technology Services (“GTS”) segment through the distribution of shares of Kyndryl’s common stock to IBM stockholders. Kyndryl’s stock began trading as an independent company on November 4, 2021. In connection with the Separation, the Company entered into several agreements with IBM governing the relationship of the parties following the Separation.

Basis of Presentation

The accompanying Consolidated Financial Statements and footnotes have been prepared in accordance with accounting principles generally accepted in the United States of America (“U.S. GAAP”). Management believes the accompanying financial statements include all adjustments necessary to state fairly the Company’s financial position and its results of operations for all the periods presented. The information included in this Form 10-Q should be read in conjunction with the Company’s Annual Report for the fiscal year ended March 31, 2023.

Within the financial statements and tables presented, certain columns and rows may not add due to the use of rounded numbers for disclosure purposes. Percentages presented are calculated from the underlying whole-dollar amounts.

Principles of Consolidation

The accompanying financial statements are presented on a consolidated basis. All significant transactions and intercompany accounts between Kyndryl entities were eliminated.

Use of Estimates

The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect amounts that are reported in the consolidated financial statements and accompanying disclosures. Estimates are used in determining the following, among others: revenue, costs to complete service contracts, income taxes, pension assumptions, valuation of assets including goodwill and intangible assets, the depreciable and amortizable lives of long-lived assets, loss contingencies, allowance for credit losses and deferred transition costs. Actual results may differ from these estimates.

The Company uses the estimated annual effective tax rate method in computing its interim tax provision in accordance with U.S. GAAP. The estimated annual effective tax rate is applied to the year-to-date ordinary income, exclusive of discrete items, to arrive at the reported interim tax provision.

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ACCOUNTING PRONOUNCEMENTS

9 Months Ended

Dec. 31, 2023

ACCOUNTING PRONOUNCEMENTS

ACCOUNTING PRONOUNCEMENTS

NOTE 2. ACCOUNTING PRONOUNCEMENTS

Recent Pronouncements

In March 2020, the FASB issued ASU 2020-04, Reference Rate Reform (Topic 848) – Facilitation of the Effects of Reference Rate Reform on Financial Reporting, which included a sunset provision within Topic 848 based on expectations of when the London Interbank Offered Rate (“LIBOR”) would cease being published. The FASB issued temporary, optional expedients related to the accounting for contract modifications and hedging transactions as a result of markets transitioning from the use of LIBOR and other interbank offered rates to alternative reference rates. In December 2022, the FASB issued ASU 2022-06, Reference Rate Reform (Topic 848): Deferral of the Sunset Date of Topic 848, deferring the sunset date of Topic 848 to December 31, 2024. In June 2023, the Company modified its contracts that use LIBOR, transitioning from LIBOR to the Secured Overnight Financing Rate (“SOFR”). The use of SOFR became effective in modified contracts beginning on July 1, 2023. The change of reference rate did not result in any material impact to the Company’s consolidated financial statements.

In September 2022, the FASB issued ASU 2022-04, which amended its guidance related to supplier finance programs. The amended guidance requires additional disclosures surrounding the use of supplier finance programs to purchase goods or services, including disclosing the key terms of the programs, the amount of obligations outstanding at the end of the reporting period, and a roll-forward of those obligations. The new guidance, except the roll-forward information, is effective for fiscal years beginning after December 15, 2022, including interim periods within those fiscal years. The requirement to present roll-forward information is effective for fiscal years beginning after December 15, 2023. The Company adopted the guidance at the beginning of fiscal year 2024. The Company did not have any outstanding obligations under supplier finance programs in the periods presented.

In March 2023, the FASB issued ASU 2023-01, Leases (Topic 842) – Common-Control Arrangements. This guidance amends the accounting for leasehold improvements in common-control arrangements by requiring a lessee in a common-control arrangement to amortize leasehold improvements that it owns over the improvements’ useful life to the common-control group, regardless of the lease term, if the lessee continues to control the use of the underlying asset through a lease. This guidance is effective for fiscal years beginning after December 15, 2023, including interim periods within those fiscal years. Early adoption is permitted. The Company has evaluated the impact of the amended guidance and concluded that the guidance does not have a material impact on the Company’s consolidated financial statements.

In August 2023, the FASB issued ASU 2023-05, Business Combinations – Joint Venture Formations (Subtopic 805-60): Recognition and Initial Measurement which requires a joint venture to measure all contributions received upon its formation at fair value. This guidance should be applied prospectively, effective for all newly-formed joint venture entities with a formation date on or after January 1, 2025. Early adoption is permitted. The Company has evaluated the impact of the guidance and does not expect it to have a material impact on the Company’s consolidated financial statements.

In November 2023, the FASB issued ASU 2023-07, Segment Reporting (Topic 280) – Improvements to Reportable Segment Disclosures, which is intended to improve reportable segment disclosures, primarily through enhanced disclosures about significant segment expenses. The guidance should be applied retrospectively, effective for fiscal years beginning after December 15, 2023 and interim periods within fiscal years beginning after December 15, 2024. Early adoption is permitted. The Company is currently evaluating the impact this guidance will have on the Company’s consolidated financial statements.

In December 2023, the FASB issued ASU 2023-09, Income Taxes (Topic 740) – Improvements to Income Tax Disclosures, which is intended to enhance the transparency and usefulness of income tax disclosures through improved reporting related to the rate reconciliation and income taxes paid. The guidance is effective for annual periods beginning after December 15, 2024. Early adoption is permitted. The Company is currently evaluating the impact this guidance will have on the Company’s consolidated financial statements.

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REVENUE RECOGNITION

9 Months Ended

Dec. 31, 2023

REVENUE RECOGNITION

REVENUE RECOGNITION

NOTE 3. REVENUE RECOGNITION

Disaggregation of Revenue

The Company views its segment results to be the best view of disaggregated revenue. Refer to Note 4 – Segments.

Remaining Performance Obligations

The remaining performance obligation (“RPO”) represents the aggregate amount of contractual deliverables yet to be recognized as revenue at the end of the reporting period. It is intended to be a statement of overall work under contract that has not yet been performed and does not include contracts for which the customer is not committed. The customer is not considered committed when it is able to terminate for convenience without payment of a substantive penalty. The RPO also includes estimates of variable consideration. RPO estimates are subject to change and are affected by several factors, including terminations, changes in the scope of contracts, periodic revalidations, adjustments for revenue that has not materialized and adjustments for currency.

At December 31, 2023, the aggregate amount of RPO related to customer contracts that are unsatisfied or partially unsatisfied was $34.5 billion. Approximately 59 percent of the amount is expected to be recognized as revenue in the next two years, approximately 34 percent in the subsequent three years, and the balance thereafter.

During the three and nine months ended December 31, 2023, revenue was increased by $12 million and $24 million, respectively, and during the three and nine months ended December 31, 2022, revenue was decreased by $3 million and increased by $4 million, respectively, for performance obligations satisfied (or partially satisfied) in previous periods, mainly due to changes in estimates on contracts with cost-to-cost measures of progress.

Contract Balances

The following table provides information about accounts receivable, contract assets and deferred income balances:

	December 31,		March 31,
(Dollars in millions)	2023		2023
Accounts receivable (net of allowances for credit losses of $24 at December 31, 2023 and $32 at March 31, 2023) *	$	1,658	$	1,523
Contract assets **		31		30
Deferred income (current)		793		820
Deferred income (noncurrent)		326		362

* Including unbilled receivable balances of $329 million at December 31, 2023 and $384 million at March 31, 2023.

** Contract assets represent goods or services delivered by the Company, which give the Company the right to consideration that is typically subject to milestone completion or client acceptance and are included within prepaid expenses and other current assets in the Consolidated Balance Sheet.

The amount of revenue recognized during the three and nine months ended December 31, 2023 that was included within the deferred income balance at the beginning of the period was $221 million and $501 million, respectively. The amount of revenue recognized during the three and nine months ended December 31, 2022 that was included within the deferred income balance at the beginning of the period was $249 million and $496 million, respectively.

The following table provides roll-forwards of the accounts receivable allowance for credit losses for the nine months ended December 31, 2023 and 2022.

	Nine Months Ended December 31,
(Dollars in millions)	2023		2022
Beginning balance	$	32	$	44
Additions (releases)		2		5
Write-offs		(6)		(8)
Other *		(4)		(6)
Ending balance	$	24	$	34

* Primarily driven by currency effects.

The contract assets allowance for credit losses was not material in any of the periods presented.

Major Clients

No single client represented more than 10 percent of the Company’s total revenue during the three and nine months ended December 31, 2023 and 2022. Other than receivables due from our former Parent, no single client represented more than 10 percent of the Company’s total accounts receivable balance as of December 31, 2023 or March 31, 2023.

Deferred Costs

Costs to acquire and fulfill customer contracts are deferred and amortized over the contract period or expected customer relationship life. The expected customer relationship period is determined based on the average customer relationship period, including expected renewals, for each offering type and ranges from three to six years. For contracts with an estimated amortization period of less than one year, we elected the practical expedient to expense incremental costs immediately.

The following table provides amounts of capitalized costs to acquire and fulfill customer contracts at December 31, 2023 and March 31, 2023:

	December 31,		March 31,
(Dollars in millions)	2023		2023
Deferred transition costs	$	781	$	856
Prepaid software costs		637		782
Capitalized costs to fulfill contracts		214		285
Capitalized costs to obtain contracts		279		313
Total deferred costs *	$	1,910	$	2,236

* Of the total deferred costs, $924 million was current and $987 million was noncurrent at December 31, 2023, and $1,070 million was current and $1,166 million was noncurrent at March 31, 2023.

The amount of total deferred costs amortized for the three months ended December 31, 2023 was $452 million, composed of $87 million of amortization of deferred transition costs, $227 million of amortization of prepaid software and $138 million of amortization of capitalized contract costs. The amount of total deferred costs amortized for the nine months ended December 31, 2023 was $1,364 million, composed of $259 million of amortization of deferred transition costs, $686 million of amortization of prepaid software and $418 million of amortization of capitalized contract costs.

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SEGMENTS

9 Months Ended

Dec. 31, 2023

SEGMENTS

SEGMENTS

NOTE 4. SEGMENTS

Our reportable segments correspond to how the chief operating decision maker (“CODM”) reviews performance and allocates resources. Our four reportable segments consist of the following:

United States: This reportable segment is comprised of Kyndryl’s operations in the United States.

Japan: This reportable segment is comprised of Kyndryl’s operations in Japan.

Principal Markets: This reportable segment represents the aggregation of our operations in Australia / New Zealand, Canada, France, Germany, India, Italy, Spain / Portugal, and the United Kingdom / Ireland.

Strategic Markets: This reportable segment is comprised of our operations in all other countries in which we operate.

The measure of segment operating performance used by Kyndryl’s CODM is adjusted EBITDA. Adjusted EBITDA is defined as net income (loss) excluding net interest expense, income taxes, depreciation and amortization (excluding depreciation of right-of-use assets and amortization of capitalized contract costs), charges related to ceasing to use leased and owned fixed assets, charges related to lease terminations, transaction-related costs and benefits, pension expenses other than pension servicing costs and multi-employer plan costs, stock-based compensation expense, workforce rebalancing charges, impairment expense, significant litigation costs, and currency impacts of highly inflationary countries. The use of revenue and adjusted EBITDA aligns with how the CODM assesses performance and allocates resources for the Company’s segments.

Our geographic markets frequently work together to sell and implement certain contracts. The resulting revenues and costs from these contracts may be apportioned among the participating geographic markets. The economic environment and its effects on the industries served by our geographic markets affect revenues and operating expenses within our geographic markets to differing degrees. Currency fluctuations also tend to affect our geographic markets differently, depending on the geographic concentrations and locations of their businesses.

The following table reflects the results of the Company’s segments:

	Three Months Ended December 31,				Nine Months Ended December 31,
(Dollars in millions)	2023		2022		2023		2022
Revenue
United States	$	1,032	$	1,265	$	3,305	$	3,581
Japan		581		606		1,761		1,855
Principal Markets		1,446		1,472		4,395		4,460
Strategic Markets		877		961		2,741		2,874
Total revenue	$	3,936	$	4,303	$	12,202	$	12,771
Segment adjusted EBITDA
United States	$	194	$	271	$	607	$	639
Japan		94		90		278		318
Principal Markets		207		91		560		248
Strategic Markets		144		145		428		352
Total segment adjusted EBITDA	$	640	$	597	$	1,872	$	1,556

The following table reconciles segment adjusted EBITDA to consolidated pretax income (loss):

	Three Months Ended December 31,				Nine Months Ended December 31,
(Dollars in millions)	2023		2022		2023		2022
Segment adjusted EBITDA	$	640	$	597	$	1,872	$	1,556
Workforce rebalancing charges		(19)		(10)		(115)		(16)
Charges related to ceasing to use leased/fixed assets and lease terminations		(14)		(10)		(24)		(10)
Transaction-related (costs) benefits		77		(48)		(12)		(218)
Stock-based compensation expense		(25)		(29)		(72)		(81)
Interest expense		(31)		(27)		(92)		(65)
Depreciation of property, equipment and capitalized software		(207)		(232)		(639)		(681)
Amortization expense		(322)		(336)		(968)		(945)
Corporate expense not allocated to the segments		(25)		(16)		(71)		(57)
Other adjustments*		(21)		(27)		(42)		(45)
Pretax income (loss)	$	53	$	(138)	$	(165)	$	(563)

* Other adjustments represent pension expenses other than pension servicing costs and multi-employer plan costs, significant litigation costs, currency impacts of highly inflationary countries, and an adjustment to reduce amortization expense for the amount already included in transaction-related (costs) benefits above.

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TAXES

9 Months Ended

Dec. 31, 2023

TAXES.

TAXES

NOTE 5. TAXES

For the three months ended December 31, 2023, the Company’s effective tax rate was 122.6%, compared to 23.2% for the three months ended December 31, 2022. For the nine months ended December 31, 2023, the Company’s effective tax rate was (79.3%), compared to (13.1%) for the nine months ended December 31, 2022. The Company’s negative effective tax rates for the nine months ended December 31, 2023 and 2022 reflect a tax expense on a pretax book loss in those periods. The Company’s positive effective tax rate for the three months ended December 31, 2022 reflects tax benefits on a pretax loss resulting from return-to-provision adjustments recorded in that period.

The Company’s effective tax rate for the three months ended December 31, 2023 was higher than the Company’s statutory tax rate primarily due to taxes on foreign operations, uncertain tax positions and valuation allowances recorded in certain jurisdictions against deferred tax assets that are not more likely than not to be realized. The Company’s effective tax rate for the nine months ended December 31, 2023 was lower than the Company’s statutory tax rate primarily due to taxes on foreign operations and valuation allowances recorded in certain jurisdictions against deferred tax assets that are not more likely than not to be realized.

The Company’s effective tax rate for the three months ended December 31, 2022 differed from the Company’s statutory tax rate primarily due to a benefit recorded during the period resulting from return-to-provision adjustments related to the filing of certain income tax returns. The Company’s effective tax rate for the nine months ended December 31, 2022 was lower than the Company’s statutory tax rate primarily due to taxes on foreign operations and an increase in valuation allowances in certain jurisdictions against deferred tax assets that are not more likely than not to be realized, partially offset by the benefit resulting from return-to-provision adjustments.

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NET LOSS PER SHARE

9 Months Ended

Dec. 31, 2023

NET LOSS PER SHARE

NET LOSS PER SHARE

NOTE 6. NET LOSS PER SHARE

We did not declare any stock dividends in the periods presented. The following table provides the computation of basic and diluted earnings per share of common stock for the three and nine months ended December 31, 2023 and 2022.

	Three Months Ended December 31,				Nine Months Ended December 31,
(In millions, except per share amounts)	2023		2022		2023		2022
Net income (loss) on which basic and diluted earnings per share is calculated	$	(12)	$	(106)	$	(295)	$	(637)
Number of shares on which basic and diluted earnings per share is calculated		229.6		227.0		228.9		226.4
Basic earnings (loss) per share	$	(0.05)	$	(0.47)	$	(1.29)	$	(2.81)
Diluted earnings (loss) per share		(0.05)		(0.47)		(1.29)		(2.81)

For the three and nine months ended December 31, 2023 and 2022, the Company’s basic and diluted weighted-average shares outstanding were the same. The following securities were not included in the computation of diluted earnings (loss) per share because they would have been anti-dilutive:

	December 31,
(In millions)	2023	2022
Nonvested restricted stock units	9.1	9.9
Nonvested performance-conditioned stock units	3.5	2.5
Nonvested market-conditioned stock units	2.9	2.4
Stock options issued and outstanding	3.6	3.7
Total	19.1	18.6

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FINANCIAL ASSETS AND LIABILITIES

9 Months Ended

Dec. 31, 2023

FINANCIAL ASSETS AND LIABILITIES

FINANCIAL ASSETS AND LIABILITIES

NOTE 7. FINANCIAL ASSETS AND LIABILITIES

Fair Value Measurements

Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. The Company classifies certain assets and liabilities based on the following fair value hierarchy:

● Level 1 – Quoted prices (unadjusted) in active markets for identical assets or liabilities that can be accessed at the measurement date.

● Level 2 – Inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly or indirectly.

● Level 3 – Unobservable inputs for the asset or liability.

The level of an asset or liability within the fair value hierarchy is determined based on the lowest level of any input that is significant to the fair value measurement.

In determining the fair value of certain financial instruments, the Company considers certain market valuation adjustments to the “base valuations” using the methodologies described below for several parameters that market participants would consider in determining fair value:

● Counterparty credit risk adjustments are applied to certain financial instruments, taking into account the actual credit risk of a counterparty as observed in the credit default swap market to determine the true fair value of such an instrument.

● Credit risk adjustments are applied to reflect the Company’s own credit risk when valuing certain liabilities measured at fair value. The methodology is consistent with that applied in developing counterparty credit risk adjustments, but incorporates the Company’s credit risk as observed in the credit default swap market.

Certain non-financial assets such as property, plant and equipment, operating right-of-use assets, land, goodwill and intangible assets are recorded at fair value or at cost, as appropriate, in the period they are initially recognized, and such balances may be adjusted in subsequent periods if an event occurs or circumstances change that indicate that the asset may be impaired. The impairment models used for non-financial assets depend on the type of asset. The fair value measurements, in such instances, would be classified in Level 3 of the fair value hierarchy.

We perform a qualitative assessment of asset impairments on a periodic basis and recognize an impairment if there are sufficient indicators that the fair value is less than carrying value. There were no impairments of non-financial assets recognized for the three and nine months ended December 31, 2023 and 2022.

Financial Assets and Liabilities Measured at Fair Value

The following table presents the Company’s financial assets and financial liabilities that are measured at fair value on a recurring basis at December 31, 2023 and March 31, 2023:

	Fair Value
	Hierarchy	At December 31, 2023						At March 31, 2023
(Dollars in millions)	Level	Assets		Liabilities		Fair Value		Assets		Liabilities		Fair Value
Derivatives designated as hedging instruments:
Foreign exchange contracts	2	$	4	$	2	$	3	$	4	$	3	$	1
Derivatives not designated as hedging instruments:
Foreign exchange contracts	2		25		4		21		11		5		6
Total		$	29	$	5	$	24	$	15	$	9	$	6

The gross balances of derivative assets are contained within prepaid expenses and other current assets, and the gross balances of derivative liabilities are contained within other accrued expenses and liabilities in the Consolidated Balance Sheet. The Company may enter into master netting agreements with certain counterparties that allow for netting of exposures. There was no netting of derivative assets against liabilities in the Consolidated Balance Sheet at December 31, 2023 and March 31, 2023. The Company manages counterparty risk by seeking counterparties of high credit quality and by monitoring credit ratings, credit spreads and other relevant public information about its counterparties. The Company does not anticipate nonperformance by any of the counterparties.

Financial Assets and Liabilities Not Measured at Fair Value

Accounts receivable are financial assets with carrying values that approximate fair value. Accounts payable, other accrued expenses and short-term debt are financial liabilities with carrying values that approximate fair value. If measured at fair value in the consolidated financial statements, these financial assets and liabilities would be classified as Level 3 in the fair value hierarchy, except for short-term debt, which would be classified as Level 2.

The Company also has time deposits that have maturities of 90 days or less, and their carrying values approximate fair value. They are measured for impairment on a recurring basis by comparing their fair value with their amortized cost basis. There were no impairments of financial assets recognized for any of the periods presented. The

balances of these time deposits with maturities of 90 days or less contained within cash and cash equivalents in the Consolidated Balance Sheet at December 31, 2023 and March 31, 2023 were $709 million and $814 million, respectively. If measured at fair value in the consolidated financial statements, time deposits with maturities of 90 days or less would be categorized as Level 2 in the fair value hierarchy.

The fair value of our outstanding debt (excluding finance lease obligations) is based on various methodologies, including quoted prices in active markets for identical debt instruments, which is a Level 1 measurement, and calculated fair value using an expected present value technique that uses rates currently available to the Company for debt in active markets with similar terms and remaining maturities, which is a Level 2 measurement. Our outstanding debt (excluding finance lease obligations) had a carrying value of $3.0 billion as of December 31, 2023 and March 31, 2023, and an estimated fair value of $2.6 billion as of December 31, 2023 and $2.5 billion as of March 31, 2023.

Transfers of Financial Assets

The Company has entered into agreements with third-party financial institutions to sell certain financial assets (primarily trade receivables) without recourse. The Company has determined these are true sales. The carrying value of the financial asset sold is derecognized, and a net gain or loss on the sale is recognized at the time of the transfer.

The net proceeds from these agreements are reflected as cash provided by operating activities in the Consolidated Statement of Cash Flows. Gross proceeds from receivables sold to third parties under this program were $846 million and $2.9 billion for the three and nine months ended December 31, 2023, respectively, and $930 million and $2.3 billion for the three and nine months ended December 31, 2022, respectively. The fees associated with the transfers of receivables were $11 million and $39 million for the three and nine months ended December 31, 2023, respectively, and $14 million and $34 million for the three and nine months ended December 31, 2022, respectively.

Derivative Financial Instruments

Derivatives Designated as Hedging Instruments

The Company has foreign exchange derivative financial instruments designated as cash flow hedges to manage the volatility of cash flows that relate to operating expenses denominated in certain currencies. Changes in fair value of derivatives designated as cash flow hedges are recorded, net of applicable taxes, in other comprehensive income and subsequently reclassified into the same income statement line item as the hedged exposure when the underlying hedged item is recognized in earnings. The cash flows associated with derivatives designated as cash flow hedges are reported in cash flows from operating activities in the Consolidated Statement of Cash Flows.

At December 31, 2023 and March 31, 2023, the total gross notional amount of foreign exchange contracts designated as cash flow hedges of forecasted foreign currency cost transactions was $281 million and $283 million, respectively. The notional amounts of derivative instruments do not necessarily represent the amounts exchanged by the Company with third parties and are not necessarily a direct measure of the financial exposure. The maximum remaining length of time over which the Company hedged its exposure is approximately one year. At December 31, 2023 and March 31, 2023, the weighted-average remaining maturity of these instruments was approximately 0.5 years.

At December 31, 2023 and March 31, 2023, in connection with cash flow hedges of foreign currency cost transactions, the Company had net deferred gains of $5 million and $1 million (each before taxes), respectively, in accumulated other comprehensive income (“AOCI”). The Company estimates that $5 million (before taxes) of net deferred gains on derivatives in AOCI at December 31, 2023 will be reclassified to net income within the next twelve months, providing an offsetting economic impact against the underlying anticipated transactions.

Derivatives Not Designated as Hedging Instruments

The Company enters into currency forward and swap contracts to hedge exposures related to assets, liabilities and earnings across its subsidiaries. These contracts are not designated as hedging instruments, and therefore changes in fair value of these contracts are reported in earnings in other expense (income) in the Consolidated Income Statement. The gains and losses on these contracts generally offset the gains and losses in the underlying hedged exposures, which are also reported in other expense (income) in the Consolidated Income Statement. Cash flows from derivatives not designated as hedges are reported in cash flows from investing activities in the Consolidated Statement of Cash Flows. The terms of these swap contracts are generally less than one year. At December 31, 2023 and March 31, 2023, the total gross notional amount of derivative instruments in economic hedges of foreign currency exposure was $2.4 billion and $1.5 billion, respectively.

The Effect of Derivative Instruments in the Consolidated Income Statement

The effects of derivatives designated as hedging instruments on the Consolidated Income Statement and Other Comprehensive Income are as follows:

	Unrealized Gain (Loss)				Consolidated	Gain (Loss) Reclassified
(Dollars in millions)	Recognized in OCI				Income Statement	from AOCI to Income
Three months ended December 31:	2023		2022		Line Item	2023		2022
Foreign exchange contracts	$	(5)	$	(4)	Cost of services	$	12	$	(2)
Total	$	(5)	$	(4)		$	12	$	(2)

	Unrealized Gain (Loss)				Consolidated	Gain (Loss)
(Dollars in millions)	Recognized in OCI				Income Statement	Reclassified from AOCI
Nine months ended December 31:	2023		2022		Line Item	2023		2022
Foreign exchange contracts	$	21	$	(9)	Cost of services	$	17	$	(1)
Total	$	21	$	(9)		$	17	$	(1)

For the three and nine months ended December 31, 2023 and 2022, there were no gains or losses excluded from the assessment of hedge effectiveness for cash flow hedges, or associated with an underlying exposure that did not or was not expected to occur, nor are there any anticipated in the normal course of business.

The effects of derivatives not designated as hedging instruments on the Consolidated Income Statement are as follows:

	Consolidated	Gain (Loss)
(Dollars in millions)	Income Statement	Recognized on Derivatives
Three months ended December 31:	Line Item	2023		2022
Foreign exchange contracts	Other expense (income)	$	36	$	43
Total		$	36	$	43

	Consolidated	Gain (Loss)
(Dollars in millions)	Income Statement	Recognized on Derivatives
Nine months ended December 31:	Line Item	2023		2022
Foreign exchange contracts	Other expense (income)	$	(17)	$	27
Total		$	(17)	$	27

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INTANGIBLE ASSETS INCLUDING GOODWILL

9 Months Ended

Dec. 31, 2023

INTANGIBLE ASSETS INCLUDING GOODWILL

INTANGIBLE ASSETS INCLUDING GOODWILL

NOTE 8. INTANGIBLE ASSETS INCLUDING GOODWILL

Intangible Assets

The following table presents the Company’s intangible asset balances by major asset class.

	At December 31, 2023						At March 31, 2023
	Gross Carrying		Accumulated		Net Carrying		Gross Carrying		Accumulated		Net Carrying
(Dollars in millions)	Amount		Amortization		Amount		Amount		Amortization		Amount
Capitalized software	$	153	$	(37)	$	117	$	83	$	(15)	$	68
Customer relationships*		226		(160)		66		232		(141)		91
Completed technology		20		(20)		—		20		(20)		—
Patents and trademarks*		17		(8)		10		18		(6)		13
Total	$	417	$	(225)	$	192	$	353	$	(182)	$	171

* Amounts include effects from currency translation.

The net carrying amount of intangible assets increased by $21 million during the nine months ended December 31, 2023, primarily due to additions in capitalized software, partially offset by amortization and foreign currency translation. The aggregate intangible asset amortization expense was $17 million and $44 million for the three and nine months ended December 31, 2023, compared to $11 million and $36 million for the three and nine months ended December 31, 2022, respectively. This included amortization of capitalized software of $9 million and $21 million for the three and for the nine months ended December 31, 2023, which was reported in “Depreciation of property, equipment and capitalized software” on the Consolidated Statement of Cash Flows.

The future amortization expense relating to intangible assets currently recorded in the Consolidated Balance Sheet was estimated to be the following at December 31, 2023:

	Capitalized		Customer		Patents and
(Dollars in millions)	Software		Relationships		Trademarks		Total
Year ending March 31:
2024 (remaining three months)	$	10	$	7	$	1	$	18
2025		40		22		3		66
2026		38		19		3		60
2027		28		16		3		47
2028		—		1		—		1
Thereafter		—		1		—		1

Goodwill

The changes in the goodwill balances by segment for the nine months ended December 31, 2023 were as follows:

			Additions and
(Dollars in millions)	Balance at		Other		Balance at
Segment	March 31, 2023		Adjustments*		December 31, 2023
United States	$	—	$	—	$	—
Japan		495		(3)		492
Principal Markets		142		—		142
Strategic Markets		176		—		176
Total	$	812	$	(3)	$	809

* Primarily driven by foreign currency translation.

There were no goodwill impairment losses recorded for the nine months ended December 31, 2023 and 2022. Management reviews goodwill for impairment annually and whenever events or changes in circumstances indicate the carrying value of goodwill may not be recoverable by first assessing qualitative factors to determine if it is more likely than not that fair value is less than carrying value.

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BORROWINGS

9 Months Ended

Dec. 31, 2023

BORROWINGS

BORROWINGS

NOTE 9. BORROWINGS

Debt

The following table presents the components of our debt:

			December 31,		March 31,
(Dollars in millions)	Interest Rate	Maturity	2023		2023
Unsecured floating-rate term loan	6.58% *	November 2024	$	500	$	500
Commercial loan agreement	3.00%	July 2026		75		96
Unsecured senior notes due 2026	2.05%	October 2026		700		700
Unsecured senior notes due 2028	2.70%	October 2028		500		500
Unsecured senior notes due 2031	3.15%	October 2031		650		650
Unsecured senior notes due 2041	4.10%	October 2041		550		550
Finance lease obligations	5.38% **	2024-2028		297		242
			$	3,272	$	3,238
Less: Unamortized discount				4		5
Less: Unamortized debt issuance costs				12		13
Less: Current portion of debt				628		110
Total long-term debt			$	2,629	$	3,111

* Floating rate calculated as of December 31, 2023, using a rate equal to one-month SOFR plus 1.225%. Refer to Note 2 – Accounting Pronouncements for additional information.

** Represents the weighted-average interest rate.

Contractual obligations of long-term debt outstanding at December 31, 2023, exclusive of finance lease obligations, are as follows:

(Dollars in millions)*	Principal
Year ending March 31:
2024 (remaining three months)	$	7
2025		529
2026		29
2027		710
2028		—
Thereafter		1,700
Total	$	2,975

*    Contractual obligations approximate scheduled repayments.

During the three and nine months ended December 31, 2023, the right-of-use assets obtained in exchange for new finance lease liabilities were $42 million and $192 million, respectively. During the three and nine months ended December 31, 2022, the right-of-use assets obtained in exchange for new finance lease liabilities were $21 million and $58 million, respectively.

As of December 31, 2023, there were no borrowings under the Company’s revolving credit agreement. The Company is in compliance with its debt covenants in all periods presented.

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COMMITMENTS AND CONTINGENCIES

9 Months Ended

Dec. 31, 2023

COMMITMENTS AND CONTINGENCIES.

COMMITMENTS AND CONTINGENCIES

NOTE 10. COMMITMENTS AND CONTINGENCIES

The Company guarantees certain loans and financial commitments. The maximum potential future payment under these financial guarantees and the fair value of these guarantees recognized in the Consolidated Balance Sheet at December 31, 2023 and March 31, 2023 were not material. Additionally, the Company has contractual commitments that are noncancellable with certain software, hardware and cloud partners used in the delivery of services to customers. During the three and nine months ended December 31, 2023, contractual commitments decreased due to satisfaction of existing commitments outpacing new additions.

As a company with approximately 80,000 employees and with clients around the world, Kyndryl is subject to, or could become subject to, either as plaintiff or defendant, a variety of contingencies, including claims, demands and suits, investigations, tax matters and proceedings that arise from time to time in the ordinary course of its business. Given the rapidly evolving external landscape of cybersecurity, privacy and data protection laws, regulations and threat actors, the Company or its clients could become subject to actions or proceedings in various jurisdictions. Also, as is typical for companies of Kyndryl’s scope and scale, the Company is subject to, or could become subject to, actions and proceedings in various jurisdictions involving a wide range of labor and employment issues (including matters related to contested employment decisions, country-specific labor and employment laws, and the Company’s benefit plans), as well as actions with respect to contracts, securities, foreign operations, competition law and environmental matters. These actions may be commenced by a number of different parties, including competitors, clients, employees, government and regulatory agencies, stockholders and representatives of the locations in which the Company does business. Some of the actions to which the Company is, or may become, a party may involve particularly complex technical issues, and some actions may raise novel questions under the laws of the various jurisdictions in which these matters arise. Additionally, the Company is, or may be, a party to agreements pursuant to which it may be obligated to indemnify the other party with respect to certain matters.

The Company records a provision with respect to a claim, suit, investigation or proceeding when it is probable that a liability has been incurred and the amount of the loss can be reasonably estimated. In accordance with the relevant accounting guidance, the Company provides disclosures of matters for which the likelihood of material loss is at least

reasonably possible. In addition, the Company may also disclose matters based on its consideration of other matters and qualitative factors.

The Company reviews claims, suits, investigations and proceedings at least quarterly, and decisions are made with respect to recording or adjusting provisions and disclosing reasonably possible losses or range of losses (individually or in the aggregate) to reflect the impact and status of settlement discussions, discovery, procedural and substantive rulings, reviews by counsel and other information pertinent to a particular matter.

Whether any losses, damages or remedies finally determined in any claim, suit, investigation or proceeding could reasonably have a material effect on the Company’s business, financial condition, results of operations or cash flows will depend on a number of variables, including the timing and amount of such losses or damages; the structure and type of any such remedies; the significance of the impact any such losses, damages or remedies may have in the consolidated financial statements; and the unique facts and circumstances of the particular matter that may give rise to additional factors. While the Company will continue to defend itself vigorously, it is possible that the Company’s business, financial condition, results of operations or cash flows could be affected in any particular period by the resolution of one or more of these matters.

In July 2017, BMC Software, Inc. (“BMC”) filed suit against IBM in the U.S. Court for the Southern District of Texas in a dispute involving various aspects of IBM’s business, including its managed infrastructure business. BMC alleged IBM’s removal of BMC software from one of its client’s sites at the client’s request constituted breach of contract, fraudulent inducement and trade secret misappropriation. In May 2022, the trial court entered a judgment against IBM and awarded BMC $717 million in direct damages and $717 million in punitive damages, plus interest. IBM has appealed the judgment and is seeking a complete reversal on appeal. IBM may seek an indemnity from the Company in connection with this matter. Until there is a final and conclusive judgment in the case after all appeals and proceedings are concluded, until the amount of any applicable insurance is determined, and until a definitive assessment of Kyndryl’s indemnity obligations (if any) occurs, which in the aggregate will likely take several years, the amount of indemnity obligation (if any) that the Company may owe to IBM is indeterminate.

Separately, certain contractual disputes have arisen between Kyndryl and IBM following the Separation. IBM and Kyndryl have commenced arbitration proceedings related to certain of these matters. The Company anticipates that some of these proceedings may conclude as early as the first half of calendar year 2024, while others are in preliminary stages. Kyndryl intends to vigorously pursue its interests and defenses in these matters, including asserting its own claims in arbitration if necessary.

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EQUITY

9 Months Ended

Dec. 31, 2023

EQUITY

EQUITY

NOTE 11. EQUITY

The following tables present reclassifications and taxes related to items of other comprehensive income (loss) for the three and nine months ended December 31, 2023 and 2022:

	Pretax		Tax (Expense)		Net-of-Tax
(Dollars in millions)	Amount		Benefit		Amount
For the three months ended December 31, 2023:
Foreign currency translation adjustments	$	183	$	—	$	183
Unrealized gains (losses) on cash flow hedges:
Unrealized gains (losses) arising during the period	$	(5)	$	4	$	—
Reclassification of (gains) losses to net income		(12)		—		(12)
Total unrealized gains (losses) on cash flow hedges	$	(17)	$	4	$	(12)
Retirement-related benefit plans*:
Amortization of prior service (credits) costs	$	—	$	(1)	$	(1)
Amortization of net (gains) losses		(1)		3		2
Total retirement-related benefit plans	$	(1)	$	2	$	1
Other comprehensive income (loss)	$	166	$	6	$	171
For the three months ended December 31, 2022:
Foreign currency translation adjustments	$	260	$	—	$	260
Unrealized gains (losses) on cash flow hedges:
Unrealized gains (losses) arising during the period	$	(4)	$	—	$	(4)
Reclassification of (gains) losses to net income		2		—		2
Total unrealized gains (losses) on cash flow hedges	$	(2)	$	—	$	(2)
Retirement-related benefit plans – amortization of net (gains) losses*	$	10	$	(3)	$	7
Other comprehensive income (loss)	$	267	$	(3)	$	265

* These AOCI components are included in the computation of net periodic benefit cost. Refer to Note 12 – Retirement-Related Benefits for additional information.

	Pretax		Tax (Expense)		Net-of-Tax
(Dollars in millions)	Amount		Benefit		Amount
For the nine months ended December 31, 2023:
Foreign currency translation adjustments	$	58	$	—	$	58
Unrealized gains (losses) on cash flow hedges:
Unrealized gains (losses) arising during the period	$	21	$	1	$	22
Reclassification of (gains) losses to net income		(17)		—		(17)
Total unrealized gains (losses) on cash flow hedges	$	4	$	1	$	5
Retirement-related benefit plans*:
Amortization of prior service (credits) costs	$	1	$	(1)	$	(1)
Amortization of net (gains) losses		2		2		4
Total retirement-related benefit plans	$	3	$	1	$	4
Other comprehensive income (loss)	$	66	$	1	$	67
For the nine months ended December 31, 2022:
Foreign currency translation adjustments	$	(229)	$	—	$	(229)
Unrealized gains (losses) on cash flow hedges:
Unrealized gains (losses) arising during the period	$	(9)	$	2	$	(7)
Reclassification of (gains) losses to net income		1		—		1
Total unrealized gains (losses) on cash flow hedges	$	(8)	$	2	$	(6)
Retirement-related benefit plans – amortization of net (gains) losses*	$	30	$	(9)	$	21
Other comprehensive income (loss)	$	(207)	$	(7)	$	(214)

* These AOCI components are included in the computation of net periodic benefit cost. Refer to Note 12 – Retirement-Related Benefits for additional information.

The following tables present the components of accumulated other comprehensive income (loss), net of taxes:

	Net Unrealized		Foreign		Net Change		Accumulated
	Gain (Losses)		Currency		Retirement-		Other
	on Cash		Translation		Related		Comprehensive
(Dollars in millions)	Flow Hedges		Adjustments*		Benefit Plans		Income (Loss)
October 1, 2023	$	17	$	(1,045)	$	(139)	$	(1,167)
Other comprehensive income (loss)		(12)		183		1		171
December 31, 2023	$	5	$	(862)	$	(138)	$	(995)
October 1, 2022	$	(1)	$	(1,223)	$	(343)	$	(1,567)
Other comprehensive income (loss)		(2)		260		7		265
December 31, 2022	$	(3)	$	(963)	$	(336)	$	(1,303)

	Net Unrealized		Foreign		Net Change		Accumulated
	Gain (Losses)		Currency		Retirement-		Other
	on Cash		Translation		Related		Comprehensive
(Dollars in millions)	Flow Hedges		Adjustments*		Benefit Plans		Income (Loss)
April 1, 2023	$	—	$	(921)	$	(142)	$	(1,062)
Other comprehensive income (loss)		5		58		4		67
December 31, 2023	$	5	$	(862)	$	(138)	$	(995)
April 1, 2022	$	3	$	(735)	$	(357)	$	(1,089)
Other comprehensive income (loss)		(6)		(229)		21		(214)
December 31, 2022	$	(3)	$	(963)	$	(336)	$	(1,303)

* Foreign currency translation adjustments are presented gross.

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RETIREMENT-RELATED BENEFITS

9 Months Ended

Dec. 31, 2023

RETIREMENT-RELATED BENEFITS

RETIREMENT-RELATED BENEFITS

NOTE 12. RETIREMENT-RELATED BENEFITS

The following table presents the components of net periodic pension cost for the defined benefit pension plans recognized in the Consolidated Income Statement for the three and nine months ended December 31, 2023 and 2022.

	Three Months Ended December 31,				Nine Months Ended December 31,
(Dollars in millions)	2023		2022		2023		2022
Service cost	$	10	$	12	$	28	$	36
Interest cost*		14		9		43		27
Expected return on plan assets*		(15)		(10)		(46)		(32)
Amortization of prior service costs (credits)*		—		—		1		—
Recognized actuarial losses (gains)*		1		10		3		30
Curtailments and settlements*		3		—		3		—
Net periodic pension cost	$	14	$	20	$	33	$	61

* These components of net periodic pension cost are included in other expense (income) in the Consolidated Income Statement.

The components of net periodic benefit cost for the nonpension postretirement benefit plans and multi-employer plans recognized in the Consolidated Income Statement were not material for the periods presented.

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TRANSACTIONS WITH FORMER PARENT

9 Months Ended

Dec. 31, 2023

TRANSACTIONS WITH FORMER PARENT

TRANSACTIONS WITH FORMER PARENT

NOTE 13. TRANSACTIONS WITH FORMER PARENT

Change in Beneficial Ownership

IBM ceased to be a related party of Kyndryl in August 2022 after IBM transferred all of its 19.9% retained interest in Kyndryl common stock to a third-party financial institution through exchange agreements in May and August 2022. Transactions related to former Parent after August 11, 2022 are no longer reported as related-party activities. As a result, there was no related party revenue or cost of services recognized for the three and nine months ended December 31, 2023 and the three months ended December 31, 2022.

Revenue and Purchases Related to Former Parent

Kyndryl provides various services to IBM, including those related to hosting data centers and servicing IBM’s information technology infrastructure, which are reported as revenue in the Company’s Consolidated Income Statement. Related-party revenue generated from these services was $287 million for the nine months ended December 31, 2022. During the three months ended December 31, 2023, the Company reached an agreement to collect previously reserved receivables from our former Parent, which resulted in a gain recorded within transaction-related costs (benefits).

Kyndryl utilizes various IBM products and services, recognized as costs of services, in the fulfillment of services contracts. Total cost of services recognized from these related-party transactions in the Company’s Consolidated Income Statement was $1,382 million for the nine months ended December 31, 2022. The related-party cost for this prior-year period includes outsourcing goods and services provided by the former Parent to Kyndryl’s customers post-Separation.

Capital expenditures for purchases of IBM hardware were reflected as related-party payments for property and equipment within the investing section of the Company’s Consolidated Statement of Cash Flows in the amount of $89 million for the nine months ended December 31, 2022. Additionally, as part of the Separation, IBM committed to provide Kyndryl, at no cost, up to $265 million of upgraded hardware ordered over a two-year period. For the three and nine months ended December 31, 2023, $71 million and $181 million, respectively, of the upgraded hardware committed by IBM was delivered to Kyndryl. For the three and nine months ended December 31, 2022, $21 million and $41 million, respectively, of the upgraded hardware committed by IBM was delivered to Kyndryl. From the inception of the program to date, $265 million of upgraded hardware committed by IBM has been delivered to Kyndryl. The amounts committed by IBM were initially reflected within other assets (noncurrent) and subsequently reclassified to property and equipment within the Consolidated Balance Sheet. The expected average useful life of the upgraded hardware is approximately five years, and the Company intends to recognize total depreciation approximating $265 million over the useful life, consistent with our depreciation policy.

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WORKFORCE REBALANCING AND SITE-RATIONALIZATION CHARGES

9 Months Ended

Dec. 31, 2023

WORKFORCE REBALANCING AND SITE-RATIONALIZATION CHARGES.

WORKFORCE REBALANCING AND SITE-RATIONALIZATION CHARGES

NOTE 14. WORKFORCE REBALANCING AND SITE-RATIONALIZATION CHARGES

During the fiscal year ended March 31, 2023, the Company initiated actions to reduce our overall cost structure and increase our operating efficiency. These actions are anticipated to occur over several quarters and result in workforce rebalancing charges, charges related to ceasing to use leased and owned fixed assets, and lease termination charges (collectively, the “charges”). We expect the total charges to be incurred for this program to be approximately $300 million, consisting of approximately 65% for workforce rebalancing charges and approximately 35% for charges related to ceasing to use leased and owned fixed assets and lease termination charges. The Company expects that these actions will reduce future payroll costs, rent expenses and depreciation of property and equipment. We will continue to seek opportunities to increase our operational efficiency and reduce costs, which may result in additional charges in future periods.

The following table presents the segment breakout of charges incurred during the three and nine months ended December 31, 2023 and during the full length of the program.

	Three Months Ended		Nine Months Ended		Costs Incurred
(Dollars in millions)	December 31, 2023		December 31, 2023		to Date
United States	$	13	$	28	$	42
Japan		—		2		4
Principal Markets		12		55		118
Strategic Markets		7		52		99
Corporate charges not allocated to the segments		—		3		13
Total charges	$	33	$	140	$	275

The following table presents the classification of workforce rebalancing and site-rationalization activities in the Consolidated Income Statement during the three and nine months ended December 31, 2023 and during the full length of the program. Charges in the three and nine months ended December 31, 2022 were immaterial.

	Three Months Ended		Nine Months Ended		Costs Incurred
(Dollars in millions)	December 31, 2023		December 31, 2023		to Date
Cost of services	$	14	$	11	$	82
Selling, general and administrative expenses		1		14		23
Workforce rebalancing charges		19		115		171
Total charges	$	33	$	140	$	275

The following table presents the components of and changes in our workforce rebalancing and site-rationalization charges liabilities during the nine months ended December 31, 2023.

			Liabilities		Liabilities		Liabilities
	Workforce		Related to		Related to		Related to
	Rebalancing		Ceasing to Use		Lease		Ceasing to Use
(Dollars in millions)	Liabilities*		Leased Assets		Terminations		Fixed Assets		Total
Balance at March 31, 2023	$	55	$	—	$	3	$	—	$	58
Charges / (benefits)		115		10		(1)		16		140
Cash payments		(130)		—		(2)		(6)		(138)
Non-cash adjustments		(1)		(10)		—		(10)		(21)
Balance at December 31, 2023	$	39	$	—	$	—	$	—	$	39

* Excludes historical workforce rebalancing liabilities of $42 million as of March 31, 2023 and $29 million as of December 31, 2023 as well as $1 million of non-cash adjustments and $11 million cash paid for these historical workforce rebalancing liabilities for the nine months ended December 31, 2023 that were inherited from the former Parent. Workforce rebalancing liabilities are recorded within Other Liabilities on the Consolidated Balance Sheet.

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SIGNIFICANT ACCOUNTING POLICIES (Policies)

9 Months Ended

Dec. 31, 2023

SIGNIFICANT ACCOUNTING POLICIES

Basis of Presentation

Basis of Presentation

The accompanying Consolidated Financial Statements and footnotes have been prepared in accordance with accounting principles generally accepted in the United States of America (“U.S. GAAP”). Management believes the accompanying financial statements include all adjustments necessary to state fairly the Company’s financial position and its results of operations for all the periods presented. The information included in this Form 10-Q should be read in conjunction with the Company’s Annual Report for the fiscal year ended March 31, 2023.

Within the financial statements and tables presented, certain columns and rows may not add due to the use of rounded numbers for disclosure purposes. Percentages presented are calculated from the underlying whole-dollar amounts.

Principles of Consolidation

Principles of Consolidation

The accompanying financial statements are presented on a consolidated basis. All significant transactions and intercompany accounts between Kyndryl entities were eliminated.

Use of Estimates

Use of Estimates

The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect amounts that are reported in the consolidated financial statements and accompanying disclosures. Estimates are used in determining the following, among others: revenue, costs to complete service contracts, income taxes, pension assumptions, valuation of assets including goodwill and intangible assets, the depreciable and amortizable lives of long-lived assets, loss contingencies, allowance for credit losses and deferred transition costs. Actual results may differ from these estimates.

The Company uses the estimated annual effective tax rate method in computing its interim tax provision in accordance with U.S. GAAP. The estimated annual effective tax rate is applied to the year-to-date ordinary income, exclusive of discrete items, to arrive at the reported interim tax provision.

Recent Pronouncements

Recent Pronouncements

In March 2020, the FASB issued ASU 2020-04, Reference Rate Reform (Topic 848) – Facilitation of the Effects of Reference Rate Reform on Financial Reporting, which included a sunset provision within Topic 848 based on expectations of when the London Interbank Offered Rate (“LIBOR”) would cease being published. The FASB issued temporary, optional expedients related to the accounting for contract modifications and hedging transactions as a result of markets transitioning from the use of LIBOR and other interbank offered rates to alternative reference rates. In December 2022, the FASB issued ASU 2022-06, Reference Rate Reform (Topic 848): Deferral of the Sunset Date of Topic 848, deferring the sunset date of Topic 848 to December 31, 2024. In June 2023, the Company modified its contracts that use LIBOR, transitioning from LIBOR to the Secured Overnight Financing Rate (“SOFR”). The use of SOFR became effective in modified contracts beginning on July 1, 2023. The change of reference rate did not result in any material impact to the Company’s consolidated financial statements.

In September 2022, the FASB issued ASU 2022-04, which amended its guidance related to supplier finance programs. The amended guidance requires additional disclosures surrounding the use of supplier finance programs to purchase goods or services, including disclosing the key terms of the programs, the amount of obligations outstanding at the end of the reporting period, and a roll-forward of those obligations. The new guidance, except the roll-forward information, is effective for fiscal years beginning after December 15, 2022, including interim periods within those fiscal years. The requirement to present roll-forward information is effective for fiscal years beginning after December 15, 2023. The Company adopted the guidance at the beginning of fiscal year 2024. The Company did not have any outstanding obligations under supplier finance programs in the periods presented.

In March 2023, the FASB issued ASU 2023-01, Leases (Topic 842) – Common-Control Arrangements. This guidance amends the accounting for leasehold improvements in common-control arrangements by requiring a lessee in a common-control arrangement to amortize leasehold improvements that it owns over the improvements’ useful life to the common-control group, regardless of the lease term, if the lessee continues to control the use of the underlying asset through a lease. This guidance is effective for fiscal years beginning after December 15, 2023, including interim periods within those fiscal years. Early adoption is permitted. The Company has evaluated the impact of the amended guidance and concluded that the guidance does not have a material impact on the Company’s consolidated financial statements.

In August 2023, the FASB issued ASU 2023-05, Business Combinations – Joint Venture Formations (Subtopic 805-60): Recognition and Initial Measurement which requires a joint venture to measure all contributions received upon its formation at fair value. This guidance should be applied prospectively, effective for all newly-formed joint venture entities with a formation date on or after January 1, 2025. Early adoption is permitted. The Company has evaluated the impact of the guidance and does not expect it to have a material impact on the Company’s consolidated financial statements.

In November 2023, the FASB issued ASU 2023-07, Segment Reporting (Topic 280) – Improvements to Reportable Segment Disclosures, which is intended to improve reportable segment disclosures, primarily through enhanced disclosures about significant segment expenses. The guidance should be applied retrospectively, effective for fiscal years beginning after December 15, 2023 and interim periods within fiscal years beginning after December 15, 2024. Early adoption is permitted. The Company is currently evaluating the impact this guidance will have on the Company’s consolidated financial statements.

In December 2023, the FASB issued ASU 2023-09, Income Taxes (Topic 740) – Improvements to Income Tax Disclosures, which is intended to enhance the transparency and usefulness of income tax disclosures through improved reporting related to the rate reconciliation and income taxes paid. The guidance is effective for annual periods beginning after December 15, 2024. Early adoption is permitted. The Company is currently evaluating the impact this guidance will have on the Company’s consolidated financial statements.

Segments

Our reportable segments correspond to how the chief operating decision maker (“CODM”) reviews performance and allocates resources. Our four reportable segments consist of the following:

United States: This reportable segment is comprised of Kyndryl’s operations in the United States.

Japan: This reportable segment is comprised of Kyndryl’s operations in Japan.

Principal Markets: This reportable segment represents the aggregation of our operations in Australia / New Zealand, Canada, France, Germany, India, Italy, Spain / Portugal, and the United Kingdom / Ireland.

Strategic Markets: This reportable segment is comprised of our operations in all other countries in which we operate.

The measure of segment operating performance used by Kyndryl’s CODM is adjusted EBITDA. Adjusted EBITDA is defined as net income (loss) excluding net interest expense, income taxes, depreciation and amortization (excluding depreciation of right-of-use assets and amortization of capitalized contract costs), charges related to ceasing to use leased and owned fixed assets, charges related to lease terminations, transaction-related costs and benefits, pension expenses other than pension servicing costs and multi-employer plan costs, stock-based compensation expense, workforce rebalancing charges, impairment expense, significant litigation costs, and currency impacts of highly inflationary countries. The use of revenue and adjusted EBITDA aligns with how the CODM assesses performance and allocates resources for the Company’s segments.

Our geographic markets frequently work together to sell and implement certain contracts. The resulting revenues and costs from these contracts may be apportioned among the participating geographic markets. The economic environment and its effects on the industries served by our geographic markets affect revenues and operating expenses within our geographic markets to differing degrees. Currency fluctuations also tend to affect our geographic markets differently, depending on the geographic concentrations and locations of their businesses.

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REVENUE RECOGNITION (Tables)

9 Months Ended

Dec. 31, 2023

REVENUE RECOGNITION

Schedule of reconciliation of contract balances

	December 31,		March 31,
(Dollars in millions)	2023		2023
Accounts receivable (net of allowances for credit losses of $24 at December 31, 2023 and $32 at March 31, 2023) *	$	1,658	$	1,523
Contract assets **		31		30
Deferred income (current)		793		820
Deferred income (noncurrent)		326		362

* Including unbilled receivable balances of $329 million at December 31, 2023 and $384 million at March 31, 2023.

** Contract assets represent goods or services delivered by the Company, which give the Company the right to consideration that is typically subject to milestone completion or client acceptance and are included within prepaid expenses and other current assets in the Consolidated Balance Sheet.

Schedule of notes and accounts receivable - trade allowance for credit losses

	Nine Months Ended December 31,
(Dollars in millions)	2023		2022
Beginning balance	$	32	$	44
Additions (releases)		2		5
Write-offs		(6)		(8)
Other *		(4)		(6)
Ending balance	$	24	$	34

* Primarily driven by currency effects.

Schedule of capitalized costs to acquire and fulfill customer contracts

	December 31,		March 31,
(Dollars in millions)	2023		2023
Deferred transition costs	$	781	$	856
Prepaid software costs		637		782
Capitalized costs to fulfill contracts		214		285
Capitalized costs to obtain contracts		279		313
Total deferred costs *	$	1,910	$	2,236

* Of the total deferred costs, $924 million was current and $987 million was noncurrent at December 31, 2023, and $1,070 million was current and $1,166 million was noncurrent at March 31, 2023.

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SEGMENTS (Tables)

9 Months Ended

Dec. 31, 2023

SEGMENTS

Summary of results of segments

	Three Months Ended December 31,				Nine Months Ended December 31,
(Dollars in millions)	2023		2022		2023		2022
Revenue
United States	$	1,032	$	1,265	$	3,305	$	3,581
Japan		581		606		1,761		1,855
Principal Markets		1,446		1,472		4,395		4,460
Strategic Markets		877		961		2,741		2,874
Total revenue	$	3,936	$	4,303	$	12,202	$	12,771
Segment adjusted EBITDA
United States	$	194	$	271	$	607	$	639
Japan		94		90		278		318
Principal Markets		207		91		560		248
Strategic Markets		144		145		428		352
Total segment adjusted EBITDA	$	640	$	597	$	1,872	$	1,556

Summary of reconciliation of adjusted EBITDA to consolidated pretax income (loss)

The following table reconciles segment adjusted EBITDA to consolidated pretax income (loss):

	Three Months Ended December 31,				Nine Months Ended December 31,
(Dollars in millions)	2023		2022		2023		2022
Segment adjusted EBITDA	$	640	$	597	$	1,872	$	1,556
Workforce rebalancing charges		(19)		(10)		(115)		(16)
Charges related to ceasing to use leased/fixed assets and lease terminations		(14)		(10)		(24)		(10)
Transaction-related (costs) benefits		77		(48)		(12)		(218)
Stock-based compensation expense		(25)		(29)		(72)		(81)
Interest expense		(31)		(27)		(92)		(65)
Depreciation of property, equipment and capitalized software		(207)		(232)		(639)		(681)
Amortization expense		(322)		(336)		(968)		(945)
Corporate expense not allocated to the segments		(25)		(16)		(71)		(57)
Other adjustments*		(21)		(27)		(42)		(45)
Pretax income (loss)	$	53	$	(138)	$	(165)	$	(563)

* Other adjustments represent pension expenses other than pension servicing costs and multi-employer plan costs, significant litigation costs, currency impacts of highly inflationary countries, and an adjustment to reduce amortization expense for the amount already included in transaction-related (costs) benefits above.

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NET LOSS PER SHARE (Tables)

9 Months Ended

Dec. 31, 2023

NET LOSS PER SHARE

Schedule of computation of basic and diluted earnings per share of common stock

	Three Months Ended December 31,				Nine Months Ended December 31,
(In millions, except per share amounts)	2023		2022		2023		2022
Net income (loss) on which basic and diluted earnings per share is calculated	$	(12)	$	(106)	$	(295)	$	(637)
Number of shares on which basic and diluted earnings per share is calculated		229.6		227.0		228.9		226.4
Basic earnings (loss) per share	$	(0.05)	$	(0.47)	$	(1.29)	$	(2.81)
Diluted earnings (loss) per share		(0.05)		(0.47)		(1.29)		(2.81)

Schedule of anti dilutive securities were not included in the computation of diluted earnings (loss) per share

	December 31,
(In millions)	2023	2022
Nonvested restricted stock units	9.1	9.9
Nonvested performance-conditioned stock units	3.5	2.5
Nonvested market-conditioned stock units	2.9	2.4
Stock options issued and outstanding	3.6	3.7
Total	19.1	18.6

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FINANCIAL ASSETS AND LIABILITIES (Tables)

9 Months Ended

Dec. 31, 2023

FINANCIAL ASSETS AND LIABILITIES

Financial assets and financial liabilities measured at fair value on a recurring basis

	Fair Value
	Hierarchy	At December 31, 2023						At March 31, 2023
(Dollars in millions)	Level	Assets		Liabilities		Fair Value		Assets		Liabilities		Fair Value
Derivatives designated as hedging instruments:
Foreign exchange contracts	2	$	4	$	2	$	3	$	4	$	3	$	1
Derivatives not designated as hedging instruments:
Foreign exchange contracts	2		25		4		21		11		5		6
Total		$	29	$	5	$	24	$	15	$	9	$	6

Effect of Derivative Instruments in the Consolidated Income Statement - Designated

	Unrealized Gain (Loss)				Consolidated	Gain (Loss) Reclassified
(Dollars in millions)	Recognized in OCI				Income Statement	from AOCI to Income
Three months ended December 31:	2023		2022		Line Item	2023		2022
Foreign exchange contracts	$	(5)	$	(4)	Cost of services	$	12	$	(2)
Total	$	(5)	$	(4)		$	12	$	(2)

	Unrealized Gain (Loss)				Consolidated	Gain (Loss)
(Dollars in millions)	Recognized in OCI				Income Statement	Reclassified from AOCI
Nine months ended December 31:	2023		2022		Line Item	2023		2022
Foreign exchange contracts	$	21	$	(9)	Cost of services	$	17	$	(1)
Total	$	21	$	(9)		$	17	$	(1)

Effect of Derivative Instruments in the Consolidated Income Statement- Non designated

	Consolidated	Gain (Loss)
(Dollars in millions)	Income Statement	Recognized on Derivatives
Three months ended December 31:	Line Item	2023		2022
Foreign exchange contracts	Other expense (income)	$	36	$	43
Total		$	36	$	43

	Consolidated	Gain (Loss)
(Dollars in millions)	Income Statement	Recognized on Derivatives
Nine months ended December 31:	Line Item	2023		2022
Foreign exchange contracts	Other expense (income)	$	(17)	$	27
Total		$	(17)	$	27

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INTANGIBLE ASSETS INCLUDING GOODWILL (Tables)

9 Months Ended

Dec. 31, 2023

INTANGIBLE ASSETS INCLUDING GOODWILL

Intangible asset balances by major asset class

	At December 31, 2023						At March 31, 2023
	Gross Carrying		Accumulated		Net Carrying		Gross Carrying		Accumulated		Net Carrying
(Dollars in millions)	Amount		Amortization		Amount		Amount		Amortization		Amount
Capitalized software	$	153	$	(37)	$	117	$	83	$	(15)	$	68
Customer relationships*		226		(160)		66		232		(141)		91
Completed technology		20		(20)		—		20		(20)		—
Patents and trademarks*		17		(8)		10		18		(6)		13
Total	$	417	$	(225)	$	192	$	353	$	(182)	$	171

* Amounts include effects from currency translation.

Intangible assets, future amortization expense

	Capitalized		Customer		Patents and
(Dollars in millions)	Software		Relationships		Trademarks		Total
Year ending March 31:
2024 (remaining three months)	$	10	$	7	$	1	$	18
2025		40		22		3		66
2026		38		19		3		60
2027		28		16		3		47
2028		—		1		—		1
Thereafter		—		1		—		1

Changes in goodwill balances by reportable segment

			Additions and
(Dollars in millions)	Balance at		Other		Balance at
Segment	March 31, 2023		Adjustments*		December 31, 2023
United States	$	—	$	—	$	—
Japan		495		(3)		492
Principal Markets		142		—		142
Strategic Markets		176		—		176
Total	$	812	$	(3)	$	809

* Primarily driven by foreign currency translation.

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BORROWINGS (Tables)

9 Months Ended

Dec. 31, 2023

BORROWINGS

Summary of components of debt

			December 31,		March 31,
(Dollars in millions)	Interest Rate	Maturity	2023		2023
Unsecured floating-rate term loan	6.58% *	November 2024	$	500	$	500
Commercial loan agreement	3.00%	July 2026		75		96
Unsecured senior notes due 2026	2.05%	October 2026		700		700
Unsecured senior notes due 2028	2.70%	October 2028		500		500
Unsecured senior notes due 2031	3.15%	October 2031		650		650
Unsecured senior notes due 2041	4.10%	October 2041		550		550
Finance lease obligations	5.38% **	2024-2028		297		242
			$	3,272	$	3,238
Less: Unamortized discount				4		5
Less: Unamortized debt issuance costs				12		13
Less: Current portion of debt				628		110
Total long-term debt			$	2,629	$	3,111

* Floating rate calculated as of December 31, 2023, using a rate equal to one-month SOFR plus 1.225%. Refer to Note 2 – Accounting Pronouncements for additional information.

** Represents the weighted-average interest rate.

Schedule of contractual obligations of long-term debt outstanding

(Dollars in millions)*	Principal
Year ending March 31:
2024 (remaining three months)	$	7
2025		529
2026		29
2027		710
2028		—
Thereafter		1,700
Total	$	2,975

*    Contractual obligations approximate scheduled repayments.

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EQUITY (Tables)

9 Months Ended

Dec. 31, 2023

EQUITY

Reclassifications and taxes related to items of other comprehensive income (loss)

	Pretax		Tax (Expense)		Net-of-Tax
(Dollars in millions)	Amount		Benefit		Amount
For the three months ended December 31, 2023:
Foreign currency translation adjustments	$	183	$	—	$	183
Unrealized gains (losses) on cash flow hedges:
Unrealized gains (losses) arising during the period	$	(5)	$	4	$	—
Reclassification of (gains) losses to net income		(12)		—		(12)
Total unrealized gains (losses) on cash flow hedges	$	(17)	$	4	$	(12)
Retirement-related benefit plans*:
Amortization of prior service (credits) costs	$	—	$	(1)	$	(1)
Amortization of net (gains) losses		(1)		3		2
Total retirement-related benefit plans	$	(1)	$	2	$	1
Other comprehensive income (loss)	$	166	$	6	$	171
For the three months ended December 31, 2022:
Foreign currency translation adjustments	$	260	$	—	$	260
Unrealized gains (losses) on cash flow hedges:
Unrealized gains (losses) arising during the period	$	(4)	$	—	$	(4)
Reclassification of (gains) losses to net income		2		—		2
Total unrealized gains (losses) on cash flow hedges	$	(2)	$	—	$	(2)
Retirement-related benefit plans – amortization of net (gains) losses*	$	10	$	(3)	$	7
Other comprehensive income (loss)	$	267	$	(3)	$	265

* These AOCI components are included in the computation of net periodic benefit cost. Refer to Note 12 – Retirement-Related Benefits for additional information.

	Pretax		Tax (Expense)		Net-of-Tax
(Dollars in millions)	Amount		Benefit		Amount
For the nine months ended December 31, 2023:
Foreign currency translation adjustments	$	58	$	—	$	58
Unrealized gains (losses) on cash flow hedges:
Unrealized gains (losses) arising during the period	$	21	$	1	$	22
Reclassification of (gains) losses to net income		(17)		—		(17)
Total unrealized gains (losses) on cash flow hedges	$	4	$	1	$	5
Retirement-related benefit plans*:
Amortization of prior service (credits) costs	$	1	$	(1)	$	(1)
Amortization of net (gains) losses		2		2		4
Total retirement-related benefit plans	$	3	$	1	$	4
Other comprehensive income (loss)	$	66	$	1	$	67
For the nine months ended December 31, 2022:
Foreign currency translation adjustments	$	(229)	$	—	$	(229)
Unrealized gains (losses) on cash flow hedges:
Unrealized gains (losses) arising during the period	$	(9)	$	2	$	(7)
Reclassification of (gains) losses to net income		1		—		1
Total unrealized gains (losses) on cash flow hedges	$	(8)	$	2	$	(6)
Retirement-related benefit plans – amortization of net (gains) losses*	$	30	$	(9)	$	21
Other comprehensive income (loss)	$	(207)	$	(7)	$	(214)

* These AOCI components are included in the computation of net periodic benefit cost. Refer to Note 12 – Retirement-Related Benefits for additional information.

Accumulated other comprehensive income (loss), net of taxes

	Net Unrealized		Foreign		Net Change		Accumulated
	Gain (Losses)		Currency		Retirement-		Other
	on Cash		Translation		Related		Comprehensive
(Dollars in millions)	Flow Hedges		Adjustments*		Benefit Plans		Income (Loss)
October 1, 2023	$	17	$	(1,045)	$	(139)	$	(1,167)
Other comprehensive income (loss)		(12)		183		1		171
December 31, 2023	$	5	$	(862)	$	(138)	$	(995)
October 1, 2022	$	(1)	$	(1,223)	$	(343)	$	(1,567)
Other comprehensive income (loss)		(2)		260		7		265
December 31, 2022	$	(3)	$	(963)	$	(336)	$	(1,303)

	Net Unrealized		Foreign		Net Change		Accumulated
	Gain (Losses)		Currency		Retirement-		Other
	on Cash		Translation		Related		Comprehensive
(Dollars in millions)	Flow Hedges		Adjustments*		Benefit Plans		Income (Loss)
April 1, 2023	$	—	$	(921)	$	(142)	$	(1,062)
Other comprehensive income (loss)		5		58		4		67
December 31, 2023	$	5	$	(862)	$	(138)	$	(995)
April 1, 2022	$	3	$	(735)	$	(357)	$	(1,089)
Other comprehensive income (loss)		(6)		(229)		21		(214)
December 31, 2022	$	(3)	$	(963)	$	(336)	$	(1,303)

* Foreign currency translation adjustments are presented gross.

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RETIREMENT-RELATED BENEFITS (Tables)

9 Months Ended

Dec. 31, 2023

RETIREMENT-RELATED BENEFITS

Components of net periodic pension cost for the defined benefit pension plans

	Three Months Ended December 31,				Nine Months Ended December 31,
(Dollars in millions)	2023		2022		2023		2022
Service cost	$	10	$	12	$	28	$	36
Interest cost*		14		9		43		27
Expected return on plan assets*		(15)		(10)		(46)		(32)
Amortization of prior service costs (credits)*		—		—		1		—
Recognized actuarial losses (gains)*		1		10		3		30
Curtailments and settlements*		3		—		3		—
Net periodic pension cost	$	14	$	20	$	33	$	61

* These components of net periodic pension cost are included in other expense (income) in the Consolidated Income Statement.

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WORKFORCE REBALANCING AND SITE-RATIONALIZATION CHARGES (Tables)

9 Months Ended

Dec. 31, 2023

WORKFORCE REBALANCING AND SITE-RATIONALIZATION CHARGES.

Schedule of segment breakout of charges

	Three Months Ended		Nine Months Ended		Costs Incurred
(Dollars in millions)	December 31, 2023		December 31, 2023		to Date
United States	$	13	$	28	$	42
Japan		—		2		4
Principal Markets		12		55		118
Strategic Markets		7		52		99
Corporate charges not allocated to the segments		—		3		13
Total charges	$	33	$	140	$	275

Summary of classification of workforce rebalancing and site-rationalization activities

	Three Months Ended		Nine Months Ended		Costs Incurred
(Dollars in millions)	December 31, 2023		December 31, 2023		to Date
Cost of services	$	14	$	11	$	82
Selling, general and administrative expenses		1		14		23
Workforce rebalancing charges		19		115		171
Total charges	$	33	$	140	$	275

Schedule of components of and changes in workforce rebalancing and site-rationalization charges

			Liabilities		Liabilities		Liabilities
	Workforce		Related to		Related to		Related to
	Rebalancing		Ceasing to Use		Lease		Ceasing to Use
(Dollars in millions)	Liabilities*		Leased Assets		Terminations		Fixed Assets		Total
Balance at March 31, 2023	$	55	$	—	$	3	$	—	$	58
Charges / (benefits)		115		10		(1)		16		140
Cash payments		(130)		—		(2)		(6)		(138)
Non-cash adjustments		(1)		(10)		—		(10)		(21)
Balance at December 31, 2023	$	39	$	—	$	—	$	—	$	39

* Excludes historical workforce rebalancing liabilities of $42 million as of March 31, 2023 and $29 million as of December 31, 2023 as well as $1 million of non-cash adjustments and $11 million cash paid for these historical workforce rebalancing liabilities for the nine months ended December 31, 2023 that were inherited from the former Parent. Workforce rebalancing liabilities are recorded within Other Liabilities on the Consolidated Balance Sheet.

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SIGNIFICANT ACCOUNTING POLICIES - Kyndryl's Spin-off and Description of Business (Details)	Dec. 31, 2023 country
Minimum
Number of countries	100

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REVENUE RECOGNITION - Remaining Performance Obligations (Details) $ in Billions	Dec. 31, 2023 USD ($)
REVENUE RECOGNITION
Remaining performance obligations related to customer contracts that are unsatisfied or partially unsatisfied	$ 34.5

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REVENUE RECOGNITION - Remaining Performance Obligations, Expected Timing of Satisfaction (Details)	Dec. 31, 2023
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2024-01-01
Remaining Performance Obligations
Percentage of remaining performance obligation expected to be recognized	59.00%
Duration of expected recognition period for remaining performance obligation	2 years
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2026-01-01
Remaining Performance Obligations
Percentage of remaining performance obligation expected to be recognized	34.00%
Duration of expected recognition period for remaining performance obligation	3 years

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REVENUE RECOGNITION - Performance Obligations Satisfied or Partially Satisfied in Prior Periods (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2023	Dec. 31, 2022
REVENUE RECOGNITION
Impact to revenue from performance obligations satisfied (or partially satisfied) in previous periods	$ 12	$ (3)	$ 24	$ 4

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REVENUE RECOGNITION - Reconciliation of Contract Balances (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2023	Dec. 31, 2022	Mar. 31, 2023
Reconciliation of Contract Balances
Accounts receivable (net of allowances for credit losses of $24 at December 31, 2023 and $32 at March 31, 2023)	$ 1,658		$ 1,658		$ 1,523
Contract assets	31		31		30
Deferred income (current)	793		793		820
Deferred income (noncurrent)	326		326		362
Accounts receivable, allowances	24		24		32
Unbilled receivable	329		329		$ 384
Revenue recognized that was included in deferred income at the beginning of the period	$ 221	$ 249	$ 501	$ 496

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REVENUE RECOGNITION - Trade Allowance for Credit Losses (Details) - USD ($) $ in Millions	9 Months Ended
	Dec. 31, 2023	Dec. 31, 2022
Roll forward of notes and accounts receivable - trade allowance for credit losses
Allowance for Credit Loss, Beginning Balance	$ 32	$ 44
Additions (releases)	2	5
Write-offs	(6)	(8)
Other	(4)	(6)
Allowance for Credit Loss, Ending Balance	$ 24	$ 34

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REVENUE RECOGNITION - Major Clients (Details) - client	Dec. 31, 2023	Mar. 31, 2023	Dec. 31, 2022
Revenue.
Concentration Risk [Line Items]
Concentration risk, major clients	0		0
Accounts Receivable.
Concentration Risk [Line Items]
Concentration risk, major clients	0	0

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REVENUE RECOGNITION - Deferred Costs (Details) - USD ($) $ in Millions	3 Months Ended	9 Months Ended
	Dec. 31, 2023	Dec. 31, 2023	Dec. 31, 2022	Mar. 31, 2023
Deferred Contract Costs
Deferred costs	$ 1,910	$ 1,910		$ 2,236
Deferred costs, current	924	924		1,070
Deferred costs, noncurrent	987	987		1,166
Total deferred costs amortized	452	1,364
Amortization of deferred costs	138	418	$ 337
Deferred transition costs
Deferred Contract Costs
Deferred costs	781	781		856
Total deferred costs amortized	87	259
Prepaid software costs
Deferred Contract Costs
Deferred costs	637	637		782
Total deferred costs amortized	227	686
Capitalized costs to fulfill contracts
Deferred Contract Costs
Deferred costs	214	214		285
Capitalized costs to obtain contracts
Deferred Contract Costs
Deferred costs	$ 279	$ 279		$ 313
Minimum
Deferred Contract Costs
Term of contract with customer		3 years
Maximum
Deferred Contract Costs
Term of contract with customer		6 years

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SEGMENTS (Details)	9 Months Ended
	Dec. 31, 2023 segment
SEGMENTS
Number of reportable segments	4

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SEGMENTS - Results of segments (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2023	Dec. 31, 2022
Segment Information
Revenues	$ 3,936	$ 4,303	$ 12,202	$ 12,771
Segment adjusted EBITDA	640	597	1,872	1,556
United States
Segment Information
Revenues	1,032	1,265	3,305	3,581
Segment adjusted EBITDA	194	271	607	639
Japan
Segment Information
Revenues	581	606	1,761	1,855
Segment adjusted EBITDA	94	90	278	318
Principal Markets
Segment Information
Revenues	1,446	1,472	4,395	4,460
Segment adjusted EBITDA	207	91	560	248
Strategic Markets
Segment Information
Revenues	877	961	2,741	2,874
Segment adjusted EBITDA	$ 144	$ 145	$ 428	$ 352

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SEGMENTS - Reconciliation of consolidated pretax income (loss) to segment adjusted EBITDA (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2023	Dec. 31, 2022
SEGMENTS
Segment adjusted EBITDA	$ 640	$ 597	$ 1,872	$ 1,556
Workforce rebalancing charges	(19)	(10)	(115)	(16)
Charges related to ceasing to use leased / fixed assets and lease terminations	(14)	(10)	(24)	(10)
Transaction-related (costs) benefits	77	(48)	(12)	(218)
Stock-based compensation expense	(25)	(29)	(72)	(81)
Interest expense	(31)	(27)	(92)	(65)
Depreciation of property, equipment and capitalized software	(207)	(232)	(639)	(681)
Amortization expense	(322)	(336)	(968)	(945)
Corporate expense not allocated to the segments	(25)	(16)	(71)	(57)
Other adjustments	(21)	(27)	(42)	(45)
Income (loss) before income taxes	$ 53	$ (138)	$ (165)	$ (563)

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TAXES (Details)	3 Months Ended		9 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2023	Dec. 31, 2022
TAXES.
Effective tax rate (as a percent)	122.60%	23.20%	(79.30%)	(13.10%)

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NET LOSS PER SHARE - Computation of basic and diluted earnings per share (Details) - USD ($) $ / shares in Units, shares in Millions, $ in Millions	3 Months Ended		9 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2023	Dec. 31, 2022
NET LOSS PER SHARE
Stock dividends declared	$ 0	$ 0	$ 0	$ 0
Net income (loss) on which basic and diluted earnings per share is calculated	$ (12)	$ (106)	$ (295)	$ (637)
Number of shares on which basic earnings per share is calculated	229.6	227.0	228.9	226.4
Number of shares on which diluted earnings per share is calculated	229.6	227.0	228.9	226.4
Basic earnings (loss) per share	$ (0.05)	$ (0.47)	$ (1.29)	$ (2.81)
Diluted earnings (loss) per share	$ (0.05)	$ (0.47)	$ (1.29)	$ (2.81)

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NET LOSS PER SHARE - Anti dilutive securities (Details) - shares shares in Millions	3 Months Ended
	Dec. 31, 2023	Dec. 31, 2022
Securities not included in the computation of diluted earnings (loss) per share
Anti dilutive securities	19.1	18.6
Restricted stock units
Securities not included in the computation of diluted earnings (loss) per share
Anti dilutive securities	9.1	9.9
Performance-conditioned stock units
Securities not included in the computation of diluted earnings (loss) per share
Anti dilutive securities	3.5	2.5
Market-conditioned stock units
Securities not included in the computation of diluted earnings (loss) per share
Anti dilutive securities	2.9	2.4
Employee Stock Option
Securities not included in the computation of diluted earnings (loss) per share
Anti dilutive securities	3.6	3.7

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FINANCIAL ASSETS AND LIABILITIES - Fair Value (Details) - USD ($) $ in Millions	Dec. 31, 2023	Mar. 31, 2023
Derivative Instruments, Gain (Loss) [Line Items]
Derivative Asset, Statement of Financial Position [Extensible Enumeration]	Prepaid Expense and Other Assets, Current	Prepaid Expense and Other Assets, Current
Derivative Liability, Statement of Financial Position [Extensible Enumeration]	Accrued Liabilities and Other Liabilities, Current	Accrued Liabilities and Other Liabilities, Current
Foreign exchange contracts | Level 2
Derivative Instruments, Gain (Loss) [Line Items]
Derivative assets	$ 29	$ 15
Derivative liabilities	5	9
Fair value, net	24	6
Designated as hedging instruments | Foreign exchange contracts | Level 2
Derivative Instruments, Gain (Loss) [Line Items]
Derivative assets	4	4
Derivative liabilities	2	3
Fair value, net	3	1
Not designated as hedging instruments - economic hedges | Foreign exchange contracts | Level 2
Derivative Instruments, Gain (Loss) [Line Items]
Derivative assets	25	11
Derivative liabilities	4	5
Fair value, net	$ 21	$ 6

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FINANCIAL ASSETS AND LIABILITIES - Not Measured at Fair Value (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended		12 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2023	Dec. 31, 2022	Mar. 31, 2023
Financial assets and financial liabilities:
Derivative Asset, Statement of Financial Position [Extensible Enumeration]	Prepaid Expense and Other Assets, Current		Prepaid Expense and Other Assets, Current		Prepaid Expense and Other Assets, Current
Derivative Liability, Statement of Financial Position [Extensible Enumeration]	Accrued Liabilities and Other Liabilities, Current		Accrued Liabilities and Other Liabilities, Current		Accrued Liabilities and Other Liabilities, Current
Derivative assets impacted by netting arrangements	$ 0.0		$ 0.0		$ 0.0
Impairments of non-financial assets	0.0	$ 0.0	0.0	$ 0.0
Long-term debt	3,000.0		3,000.0		3,000.0
Long-term debt, fair value	2,600.0		2,600.0		2,500.0
Gross proceeds from third parties	846.0	930.0	2,900.0	2,300.0
Fees associated with the transfers of receivables	11.0	$ 14.0	39.0	$ 34.0
Time deposits
Financial assets and financial liabilities:
Impairments of non-financial assets			0.0		0.0
Cash and cash equivalents | Time deposits
Financial assets and financial liabilities:
Available-for-sale debt securities	$ 709.0		$ 709.0		$ 814.0

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FINANCIAL ASSETS AND LIABILITIES - Foreign Exchange Risk (Details) - USD ($) $ in Millions	9 Months Ended	12 Months Ended
	Dec. 31, 2023	Mar. 31, 2023
Not designated as hedging instruments - economic hedges | Currency swaps
Derivatives, Fair Value [Line Items]
Notional amount	$ 2,400	$ 1,500
Not designated as hedging instruments - economic hedges | Currency swaps | Maximum
Derivatives, Fair Value [Line Items]
Term of contract	1 year
Derivative instruments in cash flow hedges | Designated as hedging instruments | Foreign exchange contracts
Derivatives, Fair Value [Line Items]
Net gains from derivatives	$ 5	1
Deferred net gains on derivatives reclassified to net income	5
Derivative instruments in cash flow hedges | Designated as hedging instruments | Foreign exchange forward contracts
Derivatives, Fair Value [Line Items]
Notional amount	$ 281	$ 283
Maximum length of time hedged	1 year
Weighted average remaining maturity	6 months	6 months

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FINANCIAL ASSETS AND LIABILITIES - Gains and Losses (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2023	Dec. 31, 2022
Derivative instruments in cash flow hedges
Derivative Instruments, Gain (Loss) [Line Items]
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Amounts Excluded from Effectiveness Testing	$ 0	$ 0	$ 0	$ 0
Designated as hedging instruments | Derivative instruments in cash flow hedges
Derivative Instruments, Gain (Loss) [Line Items]
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Recognized in OCI	(5)	(4)	21	(9)
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI	12	(2)	17	(1)
Not designated as hedging instruments - economic hedges
Derivative Instruments, Gain (Loss) [Line Items]
Net gains (loss) from derivatives	$ 36	$ 43	$ (17)	$ 27
Foreign exchange contracts | Designated as hedging instruments | Derivative instruments in cash flow hedges
Derivative Instruments, Gain (Loss) [Line Items]
Derivative, Gain (Loss), Statement of Income or Comprehensive Income [Extensible Enumeration]	Cost of Revenue	Cost of Revenue	Cost of Revenue	Cost of Revenue
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Recognized in OCI	$ (5)	$ (4)	$ 21	$ (9)
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI	12	(2)	17	(1)
Foreign exchange contracts | Not designated as hedging instruments - economic hedges
Derivative Instruments, Gain (Loss) [Line Items]
Net gains (loss) from derivatives	$ 36	$ 43	$ (17)	$ 27
Derivative, Gain (Loss), Statement of Income or Comprehensive Income [Extensible Enumeration]	Other Income and Expense	Other Income and Expense	Other Income and Expense	Other Income and Expense

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INTANGIBLE ASSETS INCLUDING GOODWILL - Intangible Assets by Class (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2023	Dec. 31, 2022	Mar. 31, 2023
Intangible asset balances by major asset class
Gross Carrying Amount	$ 417		$ 417		$ 353
Accumulated Amortization	(225)		(225)		(182)
Net Carrying Amount	192		192		171
Intangible asset amortization expense	17	$ 11	44	$ 36
Net carrying amount of intangible assets increased			21
Capitalized software
Intangible asset balances by major asset class
Gross Carrying Amount	153		153		83
Accumulated Amortization	(37)		(37)		(15)
Net Carrying Amount	117		117		68
Intangible asset amortization expense	9		21
Customer relationships
Intangible asset balances by major asset class
Gross Carrying Amount	226		226		232
Accumulated Amortization	(160)		(160)		(141)
Net Carrying Amount	66		66		91
Completed technology
Intangible asset balances by major asset class
Gross Carrying Amount	20		20		20
Accumulated Amortization	(20)		(20)		(20)
Patents and trademarks
Intangible asset balances by major asset class
Gross Carrying Amount	17		17		18
Accumulated Amortization	(8)		(8)		(6)
Net Carrying Amount	$ 10		$ 10		$ 13

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INTANGIBLE ASSETS INCLUDING GOODWILL - Future Amortization Expense (Details) $ in Millions	Dec. 31, 2023 USD ($)
Future amortization expense, by year
2024 (remaining three months)	$ 18
2025	66
2026	60
2027	47
2028	1
Thereafter	1
Capitalized software
Future amortization expense, by year
2024 (remaining three months)	10
2025	40
2026	38
2027	28
Customer relationships
Future amortization expense, by year
2024 (remaining three months)	7
2025	22
2026	19
2027	16
2028	1
Thereafter	1
Patents and trademarks
Future amortization expense, by year
2024 (remaining three months)	1
2025	3
2026	3
2027	$ 3

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INTANGIBLE ASSETS INCLUDING GOODWILL - Goodwill by Segment (Details) - USD ($) $ in Millions	9 Months Ended
	Dec. 31, 2023	Dec. 31, 2022
Changes in Goodwill Balances
Beginning Balance	$ 812
Impairment	0	$ 0
Additions and Other Adjustments	(3)
Ending Balance	809
Japan
Changes in Goodwill Balances
Beginning Balance	495
Additions and Other Adjustments	(3)
Ending Balance	492
Principal Markets
Changes in Goodwill Balances
Beginning Balance	142
Ending Balance	142
Strategic Markets
Changes in Goodwill Balances
Beginning Balance	176
Ending Balance	$ 176

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BORROWINGS - Debt (Details) - USD ($) $ in Millions	Dec. 31, 2023	Mar. 31, 2023
BORROWINGS
Financing lease obligations	$ 297	$ 242
Total	3,272	3,238
Less: Unamortized discount	4	5
Less: Unamortized debt issuance costs	12	13
Less: Current portion of debt	628	110
Total	$ 2,629	3,111
Finance lease obligations, interest rate (as a percent)	5.38%
Unsecured floating-rate term loan
BORROWINGS
Long-term debt	$ 500	500
Debt instrument, weighted-average interest rate (as a percent)	6.58%
Unsecured floating-rate term loan | SOFR
BORROWINGS
Debt instrument, weighted-average interest rate (as a percent)	1.225%
Commercial loan agreement
BORROWINGS
Long-term debt	$ 75	96
Debt instrument, weighted-average interest rate (as a percent)	3.00%
Unsecured senior notes due 2026
BORROWINGS
Long-term debt	$ 700	700
Debt instrument, weighted-average interest rate (as a percent)	2.05%
Unsecured senior notes due 2028
BORROWINGS
Long-term debt	$ 500	500
Debt instrument, weighted-average interest rate (as a percent)	2.70%
Unsecured senior notes due 2031
BORROWINGS
Long-term debt	$ 650	650
Debt instrument, weighted-average interest rate (as a percent)	3.15%
Unsecured senior notes due 2041
BORROWINGS
Long-term debt	$ 550	$ 550
Debt instrument, weighted-average interest rate (as a percent)	4.10%

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BORROWINGS - Contractual obligations of long-term debt outstanding (Details) $ in Millions	Dec. 31, 2023 USD ($)
Pre-swap annual contractual obligations of long-term debt outstanding
2024 (remaining three months)	$ 7
2025	529
2026	29
2027	710
Thereafter	1,700
Total	$ 2,975

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BORROWINGS - Additional Information (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2023	Dec. 31, 2022
BORROWINGS
Right-of-use assets obtained in exchange for new finance lease liabilities	$ 42	$ 21	$ 192	$ 58
Revolving Credit Agreement
BORROWINGS
Borrowing credit facility	$ 0		$ 0

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COMMITMENTS AND CONTINGENCIES (Details) $ in Millions	1 Months Ended
	May 31, 2022 USD ($)	Dec. 31, 2023 employee
Loss Contingencies
Number of employees | employee		80,000
BMC v. IBM | IBM
Loss Contingencies
Direct damages sought, value	$ 717
Punitive damages sought, value	$ 717

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EQUITY - Reclassifications and Taxes (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2023	Dec. 31, 2022
Reclassifications and Taxes Related to Items of Other Comprehensive Income (Loss)
Other comprehensive income (loss)	$ 171	$ 265	$ 67	$ (214)
Accumulated Other Comprehensive Income (Loss)
Reclassifications and Taxes Related to Items of Other Comprehensive Income (Loss)
Other comprehensive income (loss), before tax amount	166	267	66	(207)
Other comprehensive income (loss), tax (expense) benefit	6	(3)	1	(7)
Other comprehensive income (loss)	171	265	67	(214)
Foreign Currency Translation Adjustments
Reclassifications and Taxes Related to Items of Other Comprehensive Income (Loss)
Other comprehensive income (loss), before tax amount	183	260	58	(229)
Other comprehensive income (loss)	183	260	58	(229)
Unrealized Gains (Losses) on Cash Flow Hedges
Reclassifications and Taxes Related to Items of Other Comprehensive Income (Loss)
Unrealized gains (losses) arising during the period, before tax amount	(5)	(4)	21	(9)
Unrealized gains (losses) arising during the period, tax (expense) benefit	4		1	2
Unrealized gains (losses) arising during the period, net of tax amount		(4)	22	(7)
Reclassification/amortization, before tax amount	(12)	2	(17)	1
Reclassification/amortization, net of tax amount	(12)	2	(17)	1
Other comprehensive income (loss), before tax amount	(17)	(2)	4	(8)
Other comprehensive income (loss), tax (expense) benefit	4		1	2
Other comprehensive income (loss)	(12)	(2)	5	(6)
Net Change Retirement-Related Benefit Plans
Reclassifications and Taxes Related to Items of Other Comprehensive Income (Loss)
Other comprehensive income (loss), before tax amount	(1)	10	3	30
Other comprehensive income (loss), tax (expense) benefit	2	(3)	1	(9)
Other comprehensive income (loss)	1	$ 7	4	$ 21
Retirement-Related Benefit Plans, Prior Service Costs (Credits)
Reclassifications and Taxes Related to Items of Other Comprehensive Income (Loss)
Reclassification/amortization, before tax amount			1
Reclassification/amortization, tax (expense) benefit	(1)		(1)
Reclassification/amortization, net of tax amount	(1)		(1)
Retirement-Related Benefit Plans, Net Gains (Losses)
Reclassifications and Taxes Related to Items of Other Comprehensive Income (Loss)
Reclassification/amortization, before tax amount	(1)		2
Reclassification/amortization, tax (expense) benefit	3		2
Reclassification/amortization, net of tax amount	$ 2		$ 4

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EQUITY - AOCI Rollforward (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2023	Dec. 31, 2022
Accumulated Other Comprehensive Income (Loss) (net of tax)
Balance at the beginning of the period	$ 1,113	$ 1,746	$ 1,462	$ 2,711
Other comprehensive income (loss)	171	265	67	(214)
Balance at the end of the period	1,293	1,930	1,293	1,930
Accumulated Other Comprehensive Income (Loss)
Accumulated Other Comprehensive Income (Loss) (net of tax)
Balance at the beginning of the period	(1,167)	(1,567)	(1,062)	(1,089)
Other comprehensive income (loss)	171	265	67	(214)
Balance at the end of the period	(995)	(1,303)	(995)	(1,303)
Unrealized Gains (Losses) on Cash Flow Hedges
Accumulated Other Comprehensive Income (Loss) (net of tax)
Balance at the beginning of the period	17	(1)		3
Other comprehensive income (loss)	(12)	(2)	5	(6)
Balance at the end of the period	5	(3)	5	(3)
Foreign Currency Translation Adjustments
Accumulated Other Comprehensive Income (Loss) (net of tax)
Balance at the beginning of the period	(1,045)	(1,223)	(921)	(735)
Other comprehensive income (loss)	183	260	58	(229)
Balance at the end of the period	(862)	(963)	(862)	(963)
Net Change Retirement-Related Benefit Plans
Accumulated Other Comprehensive Income (Loss) (net of tax)
Balance at the beginning of the period	(139)	(343)	(142)	(357)
Other comprehensive income (loss)	1	7	4	21
Balance at the end of the period	$ (138)	$ (336)	$ (138)	$ (336)

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RETIREMENT-RELATED BENEFITS - Net Periodic Pension Cost for Defined Benefit Pension Plans (Details) - Defined Benefit Pension Plans - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2023	Dec. 31, 2022
Cost/(Income) of Pension Plans
Service cost	$ 10	$ 12	$ 28	$ 36
Interest cost	$ 14	$ 9	$ 43	$ 27
Interest cost - income statement location	Other expense	Other expense	Other expense	Other expense
Expected return on plan assets	$ (15)	$ (10)	$ (46)	$ (32)
Expected return on plan assets - income statement location	Other expense	Other expense	Other expense	Other expense
Amortization of prior service costs (credits)			$ 1
Amortization of prior service costs/(credits) - income statement location			Other expense
Recognized actuarial losses (gains)	$ 1	$ 10	$ 3	$ 30
Recognized actuarial losses (gains) - income statement location	Other expense	Other expense	Other expense	Other expense
Curtailments and settlements	$ 3		$ 3
Curtailments and settlements - income statement location	Other expense	Other expense	Other expense	Other expense
Total net periodic pension cost	$ 14	$ 20	$ 33	$ 61

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TRANSACTIONS WITH FORMER PARENT - Related Party Revenue and Purchases (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended		17 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2023	Aug. 11, 2022
Related Party Transaction [Line Items]
Revenues	$ 3,936	$ 4,303	$ 12,202	$ 12,771
Cost of services	3,184	3,596	10,055	10,886
Payment for purchase of hardware from IBM			449	711
Related Party
Related Party Transaction [Line Items]
Revenues				287
Cost of services				1,382
IBM
Related Party Transaction [Line Items]
Ownership interest transferred						19.90%
IBM | Hardware, software and services
Related Party Transaction [Line Items]
Payment for purchase of hardware from IBM				89
Due from related party	265	265	265	$ 265	$ 265
Upgraded hardware period				2 years
Purchases from related party	$ 71	$ 21	$ 181	$ 41	$ 265
Estimated useful lives (in years)	5 years		5 years		5 years
IBM | Related Party
Related Party Transaction [Line Items]
Revenues				287
Cost of services				$ 1,382

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WORKFORCE REBALANCING AND SITE-RATIONALIZATION CHARGES (Details) $ in Millions	3 Months Ended	9 Months Ended	21 Months Ended
	Dec. 31, 2023 USD ($)	Dec. 31, 2023 USD ($)	Dec. 31, 2023 USD ($)
RESTRUCTURING
Charges	$ 33	$ 140	$ 275
Restructuring and related expected costs	$ 300	300	$ 300
Workforce Rebalancing Charges
RESTRUCTURING
Charges		$ 115
Percentage of restructuring and related expected costs	65.00%	65.00%	65.00%
Liabilities Related to Ceasing to Use Leased Assets
RESTRUCTURING
Charges		$ 10
Percentage of restructuring and related expected costs	35.00%	35.00%	35.00%
Corporate, Non-Segment
RESTRUCTURING
Charges		$ 3	$ 13
United States. | Operating Segments
RESTRUCTURING
Charges	$ 13	28	42
Japan. | Operating Segments
RESTRUCTURING
Charges		2	4
Principal Markets | Operating Segments
RESTRUCTURING
Charges	12	55	118
Strategic Markets | Operating Segments
RESTRUCTURING
Charges	$ 7	$ 52	$ 99

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WORKFORCE REBALANCING AND SITE-RATIONALIZATION CHARGES - Classification of restructuring activity (Details) - USD ($) $ in Millions	3 Months Ended	9 Months Ended	21 Months Ended
	Dec. 31, 2023	Dec. 31, 2023	Dec. 31, 2023
RESTRUCTURING
Charges	$ 33	$ 140	$ 275
Cost of services
RESTRUCTURING
Charges	14	11	82
Selling, general and administrative expense.
RESTRUCTURING
Charges	1	14	23
Workforce rebalancing charges
RESTRUCTURING
Charges	$ 19	$ 115	$ 171

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WORKFORCE REBALANCING AND SITE-RATIONALIZATION CHARGES - Rollforward (Details) - USD ($) $ in Millions	3 Months Ended	9 Months Ended	21 Months Ended
	Dec. 31, 2023	Dec. 31, 2023	Dec. 31, 2023	Mar. 31, 2023
RESTRUCTURING
Balance at beginning of period		$ 58
Charges	$ 33	140	$ 275
Cash payments		(138)
Non-cash adjustments		(21)
Balance at end of period	39	39	39
Workforce Rebalancing Charges
RESTRUCTURING
Balance at beginning of period		55
Charges		115
Cash payments		(130)
Non-cash adjustments		(1)
Balance at end of period	39	39	39
Historic workforce rebalancing liabilities	$ 29	29	$ 29	$ 42
Liabilities Related to Ceasing to Use Leased Assets
RESTRUCTURING
Charges		10
Non-cash adjustments		(10)
Liabilities Related to Lease Terminations
RESTRUCTURING
Balance at beginning of period		3
Charges		(1)
Cash payments		(2)
Liabilities Related to Ceasing to Use Fixed Assets
RESTRUCTURING
Charges		16
Cash payments		(6)
Non-cash adjustments		(10)
Workforce Rebalancing Liabilities Inherited from Former Parent
RESTRUCTURING
Cash payments		(11)
Non-cash adjustments		$ 1

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Insider Trading Arrangements	3 Months Ended
	Dec. 31, 2023
Trading Arrangements, by Individual
Rule 10b5-1 Arrangement Adopted	false
Non-Rule 10b5-1 Arrangement Adopted	false
Rule 10b5-1 Arrangement Terminated	false
Non-Rule 10b5-1 Arrangement Terminated	false
Rule 10b5-1 Arrangement Modified	false
Non-Rule 10b5-1 Arrangement Modified	false