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WORKFORCE REBALANCING AND SITE-RATIONALIZATION CHARGES (Tables)
6 Months Ended
Sep. 30, 2023
WORKFORCE REBALANCING AND SITE-RATIONALIZATION CHARGES.  
Schedule of segment breakout of charges

Three Months Ended

Six Months Ended

Costs Incurred

(Dollars in millions)

    

September 30, 2023

    

September 30, 2023

to Date

United States

$

3

$

15

$

28

Japan

2

4

Principal Markets

19

42

105

Strategic Markets

16

45

91

Corporate charges not allocated to the segments

3

13

Total charges

$

39

$

107

$

242

Summary of classification of workforce rebalancing and site-rationalization activities

Three Months Ended

Six Months Ended

Costs Incurred

(Dollars in millions)

    

September 30, 2023

    

September 30, 2023

    

to Date

Cost of services

$

(3)

$

(3)

$

68

Selling, general and administrative expenses

3

13

22

Workforce rebalancing charges

39

97

152

Total charges

$

39

$

107

$

242

Schedule of components of and changes in workforce rebalancing and site-rationalization charges

Liabilities

Liabilities

Liabilities

Workforce

Related to

Related to

Related to

Rebalancing

Ceasing to Use

Lease

Ceasing to Use

(Dollars in millions)

    

Liabilities*

Leased Assets

Terminations

Fixed Assets

Total

Balance at March 31, 2023

$

55

$

$

3

$

$

58

Charges / (Benefits)

97

3

(3)

10

107

Cash payments

(107)

(5)

(112)

Non-cash adjustments

(1)

(3)

(5)

(9)

Balance at September 30, 2023

$

44

$

$

$

$

45

*Excludes historical workforce rebalancing liabilities of $42 million as of March 31, 2023 and $33 million as of September 30, 2023 as well as $2 million of non-cash adjustments and $6 million cash paid for these historical workforce rebalancing liabilities for the six months ended September 30, 2023 that were inherited from the former Parent. Workforce rebalancing liabilities are recorded within Other Liabilities on the Consolidated Balance Sheet.