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REVENUE RECOGNITION (Tables)
12 Months Ended
Mar. 31, 2023
REVENUE RECOGNITION  
Schedule of reconciliation of contract balances

At March 31,

December 31,

(Dollars in millions)

    

2023

    

2022

    

2021

Accounts receivable (net of allowances of $32 at March 31, 2023, $44 at March 31, 2022, and $44 at December 31, 2021) *

$

1,523

$

2,271

$

2,279

Contract assets **

 

30

 

41

 

62

Deferred income (current)

 

820

 

882

 

872

Deferred income (noncurrent)

 

362

 

452

 

475

*

Including unbilled receivable balances of $384 million at March 31, 2023, $473 million at March 31, 2022 and $454 million at December 31, 2021.

**

Contract assets represent services performed by the Company prior to billing the client, which give the Company the right to consideration that is typically subject to milestone completion or client acceptance. They are included within prepaid expenses and other current assets in the Consolidated Balance Sheet.

Schedule of notes and accounts receivable - trade allowance for credit losses

Three Months

Year Ended

Ended

March 31,

March 31,

Year Ended December 31,

(Dollars in millions)

2023

    

2022

    

2021

    

2020

Beginning balance

$

44

$

44

$

91

$

82

Additions (releases)

6

6

(23)

25

Write-offs

(13)

(4)

(5)

(7)

Other *

(5)

(2)

(19)

(9)

Ending balance

$

32

$

44

$

44

$

91

* Primarily represents translation adjustments and reclassifications.

Schedule of capitalized costs to acquire and fulfill customer contracts

At March 31,

December 31,

(Dollars in millions)

    

2023

    

2022

    

2021

Deferred transition costs

$

856

$

961

$

1,012

Prepaid software costs

 

782

 

806

 

658

Capitalized costs to fulfill contracts

 

285

 

302

 

235

Capitalized costs to obtain contracts

 

313

 

318

 

282

Total deferred costs *

$

2,236

$

2,387

$

2,185

* Of the total deferred costs, $1,070 million was current and $1,166 million was noncurrent at March 31, 2023, $1,143 million was current and $1,244 million was noncurrent at March 31, 2022, and $920 million was current and $1,265 million was noncurrent at December 31, 2021.