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SEGMENTS - Reconciliation of consolidated totals to segment information (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2021
Dec. 31, 2020
Dec. 31, 2019
SEGMENTS      
Income (loss) before income taxes $ (1,903) $ (1,760) $ (573)
Workforce rebalancing charges 39 918 159
Transaction-related costs 627 21  
Stock-based compensation 71 64 51
Impairment expense 469    
Interest expense 64 63 76
Depreciation expense 1,300 1,445 1,469
Amortization expense 1,314 1,408 1,335
Corporate expense not allocated to the segments 154 153 144
Other adjustments 88 27 50
Segment adjusted EBITDA $ 2,223 $ 2,337 $ 2,710