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REVENUE RECOGNITION - Deferred Costs (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2021
Dec. 31, 2020
Dec. 31, 2019
Deferred Contract Costs      
Deferred costs $ 2,185 $ 2,646  
Deferred costs, current 920 1,205  
Deferred costs, noncurrent 1,265 1,441  
Total deferred costs amortized 1,800 2,100  
Amortization of deferred costs 563 683 $ 803
Deferred transition costs      
Deferred Contract Costs      
Deferred costs 1,012 1,369  
Total deferred costs amortized 403 478  
Prepaid software costs      
Deferred Contract Costs      
Deferred costs 658 679  
Total deferred costs amortized 874 901  
Capitalized costs to fulfill contracts      
Deferred Contract Costs      
Deferred costs 235 328  
Capitalized costs to obtain contracts      
Deferred Contract Costs      
Deferred costs $ 282 $ 269  
Minimum      
Deferred Contract Costs      
Term of contract with customer 3 years    
Maximum      
Deferred Contract Costs      
Term of contract with customer 6 years