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REVENUE RECOGNITION (Tables)
12 Months Ended
Dec. 31, 2021
REVENUE RECOGNITION  
Schedule of reconciliation of contract balances

December 31,

(Dollars in millions)

    

2021

    

2020

Accounts receivable (net of allowances of $44 in 2021 and $91 in 2020)

$

2,279

$

1,444

Contract assets *

 

62

 

72

Deferred income (current)

 

872

 

854

Deferred income (noncurrent)

 

475

 

543

* Included within prepaid expenses and other current assets in the Consolidated Balance Sheet.

Schedule of notes and accounts receivable - trade allowance for credit losses

Year Ended December 31,

(Dollars in millions)

2021

    

2020

    

2019

Beginning balance

$

91

$

82

$

111

Additions (releases)

(23)

25

51

Write-offs

(5)

(7)

(78)

Other *

(19)

(9)

(3)

Ending balance

$

44

$

91

$

82

* Primarily represents translation adjustments and reclassifications.

Schedule of capitalized costs to acquire and fulfill customer contracts

December 31,

(Dollars in millions)

    

2021

    

2020

Deferred transition costs

$

1,012

$

1,369

Prepaid software costs

 

658

 

679

Capitalized costs to fulfill contracts

 

235

 

328

Capitalized costs to obtain contracts

 

282

 

269

Total deferred costs *

$

2,185

$

2,646

* Of the total deferred costs, $920 million was current and $1,265 million was noncurrent at December 31, 2021, and $1,205 million was current and $1,441 million was noncurrent at December 31, 2020.