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CONSOLIDATED INCOME STATEMENT - USD ($)
shares in Millions, $ in Millions
12 Months Ended
Dec. 31, 2021
Dec. 31, 2020
Dec. 31, 2019
Revenues $ 18,657 $ 19,352 $ 20,279
Cost of services 16,550 17,137 17,676
Selling, general and administrative expenses 2,776 2,948 2,970
Workforce rebalancing charges 39 918 159
Transaction-related costs 627 21  
Interest expense 64 63 76
Other expenses 35 25 (29)
Total costs and expenses 20,560 21,112 20,852
Expense and other (income)      
Income (loss) before income taxes (1,903) (1,760) (573)
Provision for income taxes 402 247 366
Net income (loss) $ (2,304) $ (2,007) $ (939)
NET LOSS PER SHARE      
Basic earnings (loss) per share (in dollars per share) $ (10.28) $ (8.96) $ (4.19)
Diluted earnings (loss) per share (in dollars per share) $ (10.28) $ (8.96) $ (4.19)
Weighted-average basic shares outstanding (in shares) 224.1 224.1 224.1
Weighted-average diluted shares outstanding (in shares) 224.1 224.1 224.1