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Financial Assets and Liabilities - Gains and Losses (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2021
Sep. 30, 2020
Sep. 30, 2021
Sep. 30, 2020
Derivative instruments in cash flow hedges        
Derivative Instruments, Gain (Loss) [Line Items]        
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Recognized in OCI $ 3   $ 3  
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI 6 $ 3 1 $ 17
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Amounts Excluded from Effectiveness Testing 0 0 0 0
Not designated as hedging instruments - economic hedges        
Derivative Instruments, Gain (Loss) [Line Items]        
Net gains (loss) from derivatives 1   1  
Cost of services. | Derivative instruments in cash flow hedges        
Derivative Instruments, Gain (Loss) [Line Items]        
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI 2 3 11 5
Cost of services. | Foreign exchange contracts | Derivative instruments in cash flow hedges        
Derivative Instruments, Gain (Loss) [Line Items]        
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Recognized in OCI 3   3  
Selling, general and administrative expense | Derivative instruments in cash flow hedges        
Derivative Instruments, Gain (Loss) [Line Items]        
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI   (2) (6) 2
Other (income) and expense | Derivative instruments in cash flow hedges        
Derivative Instruments, Gain (Loss) [Line Items]        
Gain (Loss) Recognized in Earnings and Other Comprehensive Income - Reclassified from AOCI 4 $ 1 (4) $ 10
Other (income) and expense | Foreign exchange contracts | Not designated as hedging instruments - economic hedges        
Derivative Instruments, Gain (Loss) [Line Items]        
Net gains (loss) from derivatives $ 1   $ 1