REVENUE - Disaggregation of Revenue (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2024	Mar. 31, 2023
Disaggregation of Revenue [Line Items]
Total revenue	$ 184,967	$ 159,454
United States
Disaggregation of Revenue [Line Items]
Total revenue	170,172	148,807
Canada
Disaggregation of Revenue [Line Items]
Total revenue	11,004	8,178
Other
Disaggregation of Revenue [Line Items]
Total revenue	3,791	2,469
SaaS
Disaggregation of Revenue [Line Items]
Total revenue	138,316	113,964
Professional services
Disaggregation of Revenue [Line Items]
Total revenue	16,686	16,233
Software maintenance
Disaggregation of Revenue [Line Items]
Total revenue	28,611	27,109
License and other
Disaggregation of Revenue [Line Items]
Total revenue	$ 1,354	$ 2,148