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Stock-based compensation (Details) - $ / shares
12 Months Ended
Jun. 01, 2017
Dec. 31, 2021
Dec. 31, 2020
Dec. 31, 2019
Jun. 01, 2014
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]          
Common shares issued from treasury stock for stock-based compensation (in shares)   3,571,503 5,317,243 5,126,379  
Share-based Compensation Arrangement by Share-based Payment Award, Number of Shares Available for Grant   33,880,674      
Term life of SARs and option awards (in years)   10 years      
Required minimum age of a participant upon separation from service to meet the criteria for Long Service Separation (in years)   55 years      
Minimum term of service to meet criteria for Long Service Separation (in years)   5 years      
Term life of vested options/SARs from separation date (in years)   5 years      
Assumptions used in determining the fair value of the stock-based awards          
Weighted-average dividend yield (as a percent)   2.60% 2.50% 2.60%  
Weighted-average volatility (as a percent)   32.90% 25.70% 29.10%  
Volatilities, low end of range (as a percent)   29.20% 24.50% 25.10%  
Volatilities, high end of range (as a percent)   45.80% 29.70% 38.70%  
Risk-free interest rates, low end of range (as a percent)   0.06% 1.21% 2.48%  
Risk-free interest rates, high end of range (as a percent)   1.41% 1.39% 2.68%  
Weighted-average expected lives (in years)   8 years 8 years 7 years  
Weighted-Average Grant Date Fair Value for RSUs and PSUs          
Number of additional shares authorized under the plan (in shares) 36,000,000        
Number of shares authorized under the plans (in shares)   74,800,000     38,800,000
Stock Options and Stock Appreciation Rights (SARs)          
Stock options/SARs activity          
Outstanding at beginning of year (in shares)   10,076,983      
Granted to officers and key employees   (1,084,821)      
Exercised (in shares)   (3,399,720)      
Forfeited / expired (in shares)   (39,664)      
Outstanding at end of year (in shares)   7,722,420 10,076,983    
Number of stock awards exercisable at end of the period (in shares)   4,914,111      
Weighted- Average Exercise Price for Stock options/SARs          
Outstanding at beginning of year (in dollars per shares)   $ 109.60      
Granted to officers and key employees (in dollars per shares)   219.76      
Exercised (in dollars per shares)   103.45      
Forfeited / expired (in dollars per shares)   161.34      
Outstanding at end of year (in dollars per shares)   127.52 $ 109.60    
Exercisable at year-end (in dollars per share)   $ 106.36      
Restricted Stock Units (RSUs)          
RSUs/PSUs activity          
Outstanding at beginning of year (in shares)   1,327,950      
Granted to officers and key employees (in shares)   472,698      
Vested (in shares)   (665,357)      
Forfeited (in shares)   (35,110)      
Outstanding at end of year (in shares)   1,100,181 1,327,950    
Weighted-Average Grant Date Fair Value for RSUs and PSUs          
Outstanding at beginning of year (in dollars per shares)   $ 134.89      
Granted to officers and key employees (in dollars per shares)   216.50 $ 128.07 $ 138.61  
Vested (in dollars per shares)   138.90      
Forfeited (in dollars per shares)   167.12      
Outstanding at end of year (in dollars per shares)   $ 166.50 $ 134.89    
Performance Restricted Stock Units (PRSUs)          
RSUs/PSUs activity          
Outstanding at beginning of year (in shares)   727,757      
Granted to officers and key employees (in shares)   285,056      
Vested (in shares)   (356,618)      
Forfeited (in shares)   (10,822)      
Outstanding at end of year (in shares)   645,373 727,757    
Weighted-Average Grant Date Fair Value for RSUs and PSUs          
Outstanding at beginning of year (in dollars per shares)   $ 132.81      
Granted to officers and key employees (in dollars per shares)   215.45 $ 128.41 $ 138.67  
Vested (in dollars per shares)   138.35      
Forfeited (in dollars per shares)   163.02      
Outstanding at end of year (in dollars per shares)   $ 165.74 $ 132.81    
2015 and later grants | Performance Restricted Stock Units (PRSUs)          
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]          
Graded vesting period of awards granted   3 years      
Percentage of award vested on first anniversary of grant date | 2015 and later grants          
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]          
Portion of the award vested on each anniversary of the grant date   33.33%      
Percentage of award vested on second anniversary of grant date | 2015 and later grants          
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]          
Portion of the award vested on each anniversary of the grant date   33.33%      
Percentage of award vested on third anniversary of grant date | 2015 and later grants          
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]          
Portion of the award vested on each anniversary of the grant date   33.33%