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Stock-Based Compensation (Details) - USD ($)
$ / shares in Units, $ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2017
Jun. 30, 2016
Jun. 30, 2017
Jun. 30, 2016
Dec. 31, 2016
Stock-based compensation awards          
Required minimum age of a participant upon separation from service to meet the criteria for Long Service Separation (in years) 55 years        
Minimum term of service to meet criteria for Long Service Separation (in years) 5 years        
Original number of common shares reserved for future issuance         38,800,000
Additional number of common shares reserved for future issuance 36,000,000        
Stock-based compensation expense, before tax (in dollars) $ 68 $ 45 $ 117 $ 146  
Assumptions used in determining the fair value of the stock-based awards          
Weighted-average dividend yield (as a percent)     3.42% 3.23%  
Weighted-average volatility (as a percent)     29.20% 31.10%  
Volatilities, low end of range (as a percent)     22.10% 22.50%  
Volatilities, high end of range (as a percent)     33.00% 33.40%  
Risk-free interest rates, low end of range (as a percent)     0.81% 0.62%  
Risk-free interest rates, high end of range (as a percent)     2.35% 1.73%  
Weighted-average expected lives (in years)     8 years 8 years  
Unrecognized compensation cost related to nonvested stock-based compensation awards (in dollars) $ 236   $ 236    
Term of amortization of unrecognized compensation cost over weighted-average remaining requisite service periods (in years)     1 year 8 months    
Stock Options          
Stock-based compensation awards          
Shares Granted (in shares)     2,701,644 4,243,272  
Weighted-Average Fair Value Per Share (in dollars per share)     $ 25.01 $ 20.64  
Weighted-Average Grant Date Stock Price (in dollars per share) $ 95.66 $ 74.77 95.66 74.77  
RSUs          
Stock-based compensation awards          
Weighted-Average Grant Date Stock Price (in dollars per share) 95.63 74.77 $ 95.63 $ 74.77  
Shares Granted (in shares)     906,068 1,085,505  
Weighted-Average Fair Value Per Share (in dollars per share)     $ 89.76 $ 68.04  
PRSUs          
Stock-based compensation awards          
Weighted-Average Grant Date Stock Price (in dollars per share) $ 95.66 $ 74.77 $ 95.66 $ 74.77  
Shares Granted (in shares)     437,385 614,347  
Weighted-Average Fair Value Per Share (in dollars per share)     $ 86.78 $ 64.71