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Guarantees and product warranty (Details 2) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2016
Dec. 31, 2015
Movement in Standard Product Warranty Accrual    
Warranty liability, beginning balance $ 1,354 $ 1,426
Reduction in liability (payments) (909) (874)
Increase in liability (new warranties) 813 802
Warranty liability, ending balance $ 1,258 $ 1,354