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Guarantees and product warranty (Details 2) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2012
Dec. 31, 2011
Dec. 31, 2010
Movement in Standard Product Warranty Accrual      
Warranty liability, beginning balance $ 1,308 $ 1,035 $ 1,049
Reduction in liability (payments) (920) (926) (855)
Increase in liability (new warranties) 1,089 1,199 841
Warranty liability, ending balance $ 1,477 $ 1,308 $ 1,035