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Restatement of Quarterly Results - CONSOLIDATED BALANCE SHEETS (Unaudited) (Details)
$ in Thousands
Sep. 20, 2023
Dec. 31, 2023
USD ($)
Sep. 30, 2023
USD ($)
Jun. 30, 2023
USD ($)
Mar. 31, 2023
USD ($)
Dec. 31, 2022
USD ($)
Sep. 30, 2022
USD ($)
Jun. 30, 2022
USD ($)
Mar. 31, 2022
USD ($)
Dec. 31, 2021
USD ($)
Dec. 31, 2020
USD ($)
Current assets:                      
Cash and cash equivalents   $ 95,763 $ 166,045 $ 177,444 $ 217,968 $ 246,624 $ 317,324 $ 359,500 $ 406,348 $ 69,726  
Restricted cash   40,734 41,188 42,069 28,436 42,562 1,131 1,244 683 215  
Total cash, cash equivalents and restricted cash   136,497 207,233 219,513 246,404 289,186 318,455 360,744 407,031 69,941 $ 123,108
Accounts receivable, net of allowance of $6,196 and $972 at December 31, 2023 and 2022, respectively   7,999 9,356 14,216 7,164 6,462 6,389 7,784 1,494    
Prepaid rent               0 0    
Prepaid expenses   5,366 7,098 9,496 5,838 8,776 8,121 10,445 11,367    
Other current assets   11,345 10,529 11,084 12,067 9,424 9,797 11,628 8,884    
Total current assets   161,207 234,216 254,309 271,473 313,848 342,762 390,601 428,776    
Property and equipment, net   22,775 26,473 29,158 32,485 32,606 35,922 35,625 34,869    
Operating lease ROU assets   1,322,135 1,386,753 1,267,955 1,151,755 1,136,647 1,240,500 1,223,692 1,129,166    
Other non-current assets   15,150 14,868 13,591 13,046 15,525 14,527 14,639 14,861    
Total assets   1,521,267 1,662,310 1,565,013 1,468,759 1,498,626 1,633,711 1,664,557 1,607,672    
Current liabilities:                      
Accounts payable   23,560 20,514 19,878 14,093 16,471 10,266 18,111 17,511    
Accrued liabilities   38,626 29,114 35,337 33,312 33,896 35,473 31,426 13,839    
Taxes payable   14,005 15,391 15,453 16,656 14,608 15,352 13,494 12,294    
Deferred revenue   61,971 67,896 59,858 58,424 41,664 51,511 44,364 41,642    
Current portion of long-term debt, net   168,710 1,000     0          
Current operating lease liabilities   199,364 189,238 176,511 166,895 153,789 137,330 115,655 137,642    
Other current liabilities             269        
Total current liabilities   506,236 323,153 307,037 289,380 260,428 250,201 223,050 222,928    
Non-current operating lease liabilities   1,389,580 1,406,441 1,285,178 1,173,558 1,163,233 1,183,744 1,187,142 1,059,064    
Long-term debt, net   1,500 196,398 186,884 179,665 172,950 166,707 161,285 156,722    
Other non-current liabilities   652 739 1,176 2,111 3,500 6,424 3,918 35,441    
Total liabilities   1,897,968 1,926,731 1,780,275 1,644,714 1,600,111 1,607,076 1,575,395 1,474,155    
Stockholders’ deficit:                      
Common stock   1 [1] 1 1 1 1 [1] 1 1 1    
Additional paid-in capital   977,503 [1] 972,991 968,067 959,809 949,001 [1] 940,518 934,757 929,553    
Cumulative translation adjustment   4,976 9,779 6,232 9,613 13,026 19,216 14,383 9,298    
Accumulated deficit   (1,359,181) (1,247,192) (1,189,562) (1,145,378) (1,063,513) (933,100) (859,979) (805,335) (818,482) (524,527)
Total Equity   (376,701) (264,421) (215,262) (175,955) (101,485) 26,635 89,162 133,517 (768,076) (504,962)
Total liabilities and stockholders’ deficit   $ 1,521,267 1,662,310 1,565,013 1,468,759 1,498,626 1,633,711 1,664,557 1,607,672    
Conversion ratio 0.05                    
As Previously Reported                      
Current assets:                      
Cash and cash equivalents     166,045 177,444 217,968 246,624 317,324 359,500 406,348    
Restricted cash     41,188 42,069 28,436 42,562 1,131 1,244 683    
Total cash, cash equivalents and restricted cash     207,233 219,513 246,404 289,186 318,455 360,744 407,031 69,941 123,108
Accounts receivable, net of allowance of $6,196 and $972 at December 31, 2023 and 2022, respectively     9,105 14,042 6,990 5,613 5,658 7,307 1,336    
Prepaid rent               2,316 3,380    
Prepaid expenses     6,388 8,786 5,128 8,066 7,530 9,854 14,435    
Other current assets     10,532 11,516 12,708 10,065 10,435 18,996 18,518    
Total current assets     233,258 253,857 271,230 312,930 342,078 399,217 444,700    
Property and equipment, net     28,462 31,616 35,432 34,926 35,469 35,605 35,243    
Operating lease ROU assets     1,439,572 1,308,719 1,201,007 1,209,486 1,139,713 1,109,208 1,133,809    
Other non-current assets     15,045 13,667 13,791 16,270 15,272 15,384 15,606    
Total assets     1,716,337 1,607,859 1,521,460 1,573,612 1,532,532 1,559,414 1,629,358    
Current liabilities:                      
Accounts payable     20,514 19,878 14,093 16,082 9,236 15,423 16,109    
Accrued liabilities     24,694 18,555 18,230 20,131 16,504 25,780 25,313    
Taxes payable     15,894 15,476 16,497 14,418 14,368 12,533 11,366    
Deferred revenue     67,819 59,858 58,424 41,664 49,431 37,749 34,068    
Current portion of long-term debt, net     1,000                
Current operating lease liabilities     199,345 183,487 172,422 158,346 146,550 152,064 143,014    
Other current liabilities             2,349        
Total current liabilities     329,266 297,254 279,666 250,641 238,438 243,549 229,870    
Non-current operating lease liabilities     1,382,693 1,259,207 1,156,913 1,166,538 1,082,412 1,050,285 1,070,896    
Long-term debt, net     196,398 186,884 179,665 172,950 166,707 161,285 156,722    
Other non-current liabilities     668 1,106 2,043 3,430 6,204 3,203 35,882    
Total liabilities     1,909,025 1,744,451 1,618,287 1,593,559 1,493,761 1,458,322 1,493,370    
Stockholders’ deficit:                      
Common stock     1 1 1 1 1 1 1    
Additional paid-in capital     972,991 968,067 959,809 947,621 942,758 936,223 930,538    
Cumulative translation adjustment     10,908 7,652 10,348 12,985 19,216 14,383 9,298    
Accumulated deficit     (1,176,588) (1,112,312) (1,066,985) (980,554) (923,204) (849,515) (803,849) (814,812) (520,425)
Total Equity     (192,688) (136,592) (96,827) (19,947) 38,771 101,092 135,988 (764,406) (500,860)
Total liabilities and stockholders’ deficit     1,716,337 1,607,859 1,521,460 1,573,612 1,532,532 1,559,414 1,629,358    
Restatement Adjustments                      
Current assets:                      
Cash and cash equivalents     0 0 0 0 0 0 0    
Restricted cash     0 0 0 0 0 0 0    
Total cash, cash equivalents and restricted cash     0 0 0 0 0 0 0 0 0
Accounts receivable, net of allowance of $6,196 and $972 at December 31, 2023 and 2022, respectively     251 174 174 849 731 477 158    
Prepaid rent               (2,316) (3,380)    
Prepaid expenses     710 710 710 710 591 591 (3,068)    
Other current assets     (3) (432) (641) (641) (638) (7,368) (9,634)    
Total current assets     958 452 243 918 684 (8,616) (15,924)    
Property and equipment, net     (1,989) (2,458) (2,947) (2,320) 453 20 (374)    
Operating lease ROU assets     (52,819) (40,764) (49,252) (72,839) 100,787 114,484 (4,643)    
Other non-current assets     (177) (76) (745) (745) (745) (745) (745)    
Total assets     (54,027) (42,846) (52,701) (74,986) 101,179 105,143 (21,686)    
Current liabilities:                      
Accounts payable     0 0 0 389 1,030 2,688 1,402    
Accrued liabilities     4,420 16,782 15,082 13,765 18,969 5,646 (11,474)    
Taxes payable     (503) (23) 159 190 984 961 928    
Deferred revenue     77 0 0 0 2,080 6,615 7,574    
Current portion of long-term debt, net     0                
Current operating lease liabilities     (10,107) (6,976) (5,527) (4,557) (9,220) (36,409) (5,372)    
Other current liabilities             (2,080)        
Total current liabilities     (6,113) 9,783 9,714 9,787 11,763 (20,499) (6,942)    
Non-current operating lease liabilities     23,748 25,971 16,645 (3,305) 101,332 136,857 (11,832)    
Long-term debt, net     0 0 0 0 0 0 0    
Other non-current liabilities     71 70 68 70 220 715 (441)    
Total liabilities     17,706 35,824 26,427 6,552 113,315 117,073 (19,215)    
Stockholders’ deficit:                      
Common stock     0 0 0 0 0 0 0    
Additional paid-in capital     0 0 0 1,380 (2,240) (1,466) (985)    
Cumulative translation adjustment     (1,129) (1,420) (735) 41 0 0 0    
Accumulated deficit     (70,604) (77,250) (78,393) (82,959) (9,896) (10,464) (1,486) (3,670) (4,102)
Total Equity     (71,733) (78,670) (79,128) (81,538) (12,136) (11,930) (2,471) $ (3,670) $ (4,102)
Total liabilities and stockholders’ deficit     $ (54,027) $ (42,846) $ (52,701) $ (74,986) $ 101,179 $ 105,143 $ (21,686)    
[1] Prior period balances have been adjusted to reflect the Reverse Stock Split at a ratio of 1-for-20 that became effective on September 20, 2023. See Note 1, Basis of Presentation, for additional information regarding the Reverse Stock Split.