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CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE LOSS - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2022
Dec. 31, 2021
Dec. 31, 2020
Income Statement [Abstract]      
Revenue $ 461,083 $ 232,944 $ 115,678
Costs and operating expenses:      
Cost of revenue (excluding depreciation and amortization) 320,016 201,445 136,995
Operations and support 211,081 142,728 115,072
General and administrative 132,445 106,135 77,033
Research and development 28,896 19,091 17,552
Sales and marketing 51,224 23,490 12,848
Restructuring and other charges 4,033 0 0
Total costs and operating expenses 747,695 492,889 359,500
Loss from operations (286,612) (259,945) (243,822)
Interest expense, net 21,505 44,090 6,402
Change in fair value of SPAC Warrants (25,260) 0 0
Change in fair value of Earn Out liability (95,700) 0 0
Change in fair value of share-settled redemption feature and gain on conversion of convertible notes (29,512) 0 0
Other expense (income), net 7,564 (9,890) (231)
Total non-operating (income) expense, net (121,403) 34,200 6,171
Loss before income taxes (165,209) (294,145) (249,993)
Provision for income taxes 533 242 323
Net loss $ (165,742) $ (294,387) $ (250,316)
Net loss per common share, Basic (in dollars per share) $ (0.80) $ (25.02) $ (27.22)
Diluted net loss per common share (in dollars per share) $ (0.80) $ (25.02) $ (27.22)
Other comprehensive loss:      
Net loss $ (165,742) $ (294,387) $ (250,316)
Change in foreign currency translation adjustment 5,686 1,633 (740)
Comprehensive loss $ (160,056) $ (292,754) $ (251,056)