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RESTRUCTURING
9 Months Ended
Sep. 30, 2024
Restructuring and Related Activities [Abstract]  
RESTRUCTURING RESTRUCTURING
July 2023 Restructuring Plan

In July 2023, the Company announced a restructuring plan (the "2023 Plan") to improve the Company’s operational cost structure and accelerate the timeline to achieving profitability. As part of the 2023 Plan, the Company executed a workforce reduction of approximately 30%. The Company also recorded accelerated amortization costs of its operating lease right-of-use assets, which was primarily related to the cease use of certain leased office spaces. The Company completed all actions under the 2023 Plan as of December 31, 2023.

Total restructuring costs associated with the 2023 Plan impacted cost of revenue and operating expenses in the condensed consolidated statement of operations. No significant restructuring charges were incurred during the three and nine months ended September 30, 2024. Restructuring charges during the three and nine months ended September 30, 2023 were as follows (in thousands):

Severance and Other Personnel Costs
Office Space Reductions(1)
Total
Cost of revenue - Subscription
$$— $
Cost of revenue - Services
152 — 152 
Cost of revenue - Product
151 — 151 
Cost of revenue
308 — 308 
Research and development
600 — 600 
Selling, general, and administrative
2,116 123 2,239 
Total restructuring charge
$3,024 $123 $3,147 
(1) Office space reductions primarily represent the accelerated amortization expense related to operating lease right-of-use assets.