10-Q

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

_____________________________________________

FORM 10-Q

_____________________________________________

x	QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
	For the quarterly period ended September 30, 2023

OR

o	TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
	For the transition period from     to

Commission file number 001-39535

SHARECARE, INC.

(Exact name of registrant as specified in its charter)

Delaware	85-1365053
(State or other jurisdiction of incorporation or organization)	(I.R.S. Employer Identification No.)
255 East Paces Ferry Road NE, Suite 700 Atlanta, Georgia	30305
(Address of Principal Executive Offices)	(Zip Code)

(404) 671-4000

(Registrant's telephone number, including area code)

N/A

(Former name, former address and former fiscal year, if changed since last report)

Securities registered pursuant to Section 12(b) of the Act:

Title of each class	Trading Symbol(s)	Name of each exchange on which registered
Common Stock, par value $0.0001 per share	SHCR	The Nasdaq Stock Market LLC
Warrants, each warrant exercisable for one share of common stock, each at an exercise price of $11.50 per share	SHCRW	The Nasdaq Stock Market LLC

    Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports); and (2) has been subject to such filing requirements for the past 90 days. Yes x No o

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-(§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes x No o

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and "emerging growth company" in Rule 12b-2 of the Exchange Act.

Large accelerated filer	o	Accelerated filer	x
Non-accelerated filer	o	Smaller reporting company	o
		Emerging growth company	x

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). Yes o No x

As of November 6, 2023, there were 352,423,864 shares of the registrant’s common stock, par value $0.0001 per share, outstanding.

Sharecare, Inc.

Table of Contents

		Page
Part I. Financial Information
Item 1.	Financial Statements	1
	Consolidated Balance Sheets as of September 30, 2023 and December 31, 2022 (unaudited)	1
	Consolidated Statements of Operations and Comprehensive Loss for the three and nine months ended September 30, 2023 and 2022 (unaudited)	2
	Consolidated Statements of Redeemable Convertible Preferred Stock and Stockholders’ Equity (Deficit) for the three and nine months ended September 30, 2023 and 2022 (unaudited)	3
	Consolidated Statements of Cash Flows for the nine months ended September 30, 2023 and 2022 (unaudited)	7
	Notes to Consolidated Financial Statements (unaudited)	8
Item 2.	Management's Discussion and Analysis of Financial Condition and Results of Operations	20
Item 3.	Quantitative and Qualitative Disclosures About Market Risk	34
Item 4.	Controls and Procedures	35
Part II. Other Information
Item 1.	Legal Proceedings	36
Item 1A.	Risk Factors	36
Item 2.	Unregistered Sales of Equity Securities and Use of Proceeds	36
Item 3.	Defaults Upon Senior Securities	36
Item 4.	Mine Safety Disclosures	36
Item 5.	Other Information	36
Item 6.	Exhibits	37
Signatures		38

i

Part I - Financial Information

ITEM 1. FINANCIAL STATEMENTS

SHARECARE, INC.

CONSOLIDATED BALANCE SHEETS

(Unaudited)

(In thousands, except share and per share amounts)

	As of September 30, 2023		As of December 31, 2022
Assets
Current assets:
Cash and cash equivalents	$	128,008	$	182,508
Accounts receivable, net (net of allowance for doubtful accounts of $8,788 and $7,197, respectively)	125,045		116,877
Other receivables	1,915		4,114
Prepaid expenses	8,604		12,612
Other current assets	4,833		4,515
Total current assets	268,405		320,626
Property and equipment, net	3,911		5,082
Other long-term assets	18,762		20,362
Intangible assets, net	146,818		163,114
Goodwill	191,703		191,817
Total assets	$	629,599	$	701,001
Liabilities, Redeemable Convertible Preferred Stock and Stockholders’ Equity
Current liabilities:
Accounts payable	$	26,642	$	8,838
Accrued expenses and other current liabilities (Note 3)	77,560		81,627
Deferred revenue	6,029		9,032
Contract liabilities, current	384		1,535
Total current liabilities	110,615		101,032
Warrant liabilities	523		2,441
Long-term debt	450		—
Other long-term liabilities	8,209		16,723
Total liabilities	119,797		120,196
Commitments and contingencies (Note 7)
Series A redeemable convertible preferred stock, $0.0001 par value; 5,000,000 shares authorized; 5,000,000 shares issued and outstanding, aggregate liquidation preference of $50,000 as of September 30, 2023 and December 31, 2022	58,205		58,205
Stockholders’ equity:
Common stock $0.0001 par value; 600,000,000 and 600,000,000 shares authorized; 352,013,646 and 354,463,620 shares issued and outstanding as of September 30, 2023 and December 31, 2022, respectively	35		35
Additional paid-in capital	1,146,035		1,120,024
Accumulated other comprehensive loss	(2,809)		(2,794)
Accumulated deficit	(691,128)		(595,820)
Total Sharecare, Inc. stockholders’ equity	452,133		521,445
Noncontrolling interest in subsidiaries	(536)		1,155
Total stockholders’ equity	451,597		522,600
Total liabilities, redeemable convertible preferred stock and stockholders’ equity	$	629,599	$	701,001

The accompanying notes are an integral part of these consolidated financial statements.

1

SHARECARE, INC.

CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE LOSS

(Unaudited)

(In thousands, except share and per share amounts)

	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
Revenue (inclusive of $14,962 and $12,685 of related party revenue for the three months ended September 30, 2023 and 2022, respectively, and $51,755 and $28,138 of related party revenue for the nine months ended September 30, 2023 and 2022, respectively)	$	113,327	$	114,619	$	339,975	$	319,153
Costs and operating expenses:
Costs of revenue (exclusive of depreciation and amortization; inclusive of $8,441 and $5,666 of related party costs for three months ended September 30, 2023 and 2022, respectively, and $24,796 and $5,666 of related party costs for the nine months ended September 30, 2023 and 2022, respectively)	64,367		60,322		195,207		165,052
Sales and marketing	13,549		12,032		43,858		40,698
Product and technology	15,269		17,136		53,112		54,237
General and administrative	35,251		38,552		104,741		138,041
Depreciation and amortization	14,613		12,053		43,578		32,831
Total costs and operating expenses	143,049		140,095		440,496		430,859
Loss from operations	(29,722)		(25,476)		(100,521)		(111,706)
Other income (expense):
Interest income	1,535		319		4,861		450
Interest expense	(513)		(548)		(1,395)		(1,579)
Other income (expense)	3,286		(2,382)		1,085		17,290
Total other income (expense)	4,308		(2,611)		4,551		16,161
Loss before income tax benefit (expense)	(25,414)		(28,087)		(95,970)		(95,545)
Income tax benefit (expense)	43		627		(53)		265
Net loss	(25,371)		(27,460)		(96,023)		(95,280)
Net loss attributable to noncontrolling interest in subsidiaries	(920)		(103)		(1,770)		(697)
Net loss attributable to Sharecare, Inc.	$	(24,451)	$	(27,357)	$	(94,253)	$	(94,583)
Net loss per share attributable to common stockholders, basic and diluted	$	(0.07)	$	(0.08)	$	(0.27)	$	(0.27)
Weighted-average common shares outstanding, basic and diluted	351,519,172		349,615,224		352,845,500		347,232,210
Net loss	$	(25,371)	$	(27,460)	$	(96,023)	$	(95,280)
Other comprehensive loss adjustments:
Foreign currency translation	(432)		(1,032)		64		(2,007)
Comprehensive loss	(25,803)		(28,492)		(95,959)		(97,287)
Comprehensive loss attributable to noncontrolling interest in subsidiaries	(913)		(139)		(1,691)		(599)
Comprehensive loss attributable to Sharecare, Inc.	$	(24,890)	$	(28,353)	$	(94,268)	$	(96,688)

The accompanying notes are an integral part of these consolidated financial statements.

2

SHARECARE, INC.

CONSOLIDATED STATEMENTS OF REDEEMABLE CONVERTIBLE PREFERRED STOCK AND STOCKHOLDERS’ EQUITY (DEFICIT)

(Unaudited)

(In thousands, except share amounts)

	Redeemable Convertible Preferred Stock			Common Stock			Additional Paid-In Capital		Accumulated Other Comprehensive Income (Loss)		Accumulated Deficit		Noncontrolling Interest		Total Stockholders’ Equity (Deficit)
	Shares	Amount		Shares	Amount
Balance at December 31, 2022	5,000,000	$	58,205	354,463,620	$	35	$	1,120,024	$	(2,794)	$	(595,820)	$	1,155	$	522,600
Stock options exercised	—	—		281,042	—		282		—		—		—		282
Common stock issued upon vesting of restricted stock units	—	—		1,759,615	—		—		—		—		—		—
Issuance of warrants in connection with debt and revenue arrangements	—	—		—	—		14		—		—		—		14
Cumulative effect of adopting ASU 2016-13	—	—		—	—		—		—		(1,055)		—		(1,055)
Share-based compensation	—	—		—	—		10,406		—		—		—		10,406
Net income (loss) attributable to noncontrolling interest in subsidiaries	—	—		—	—		—		—		—		(346)		(346)
Currency translation adjustment	—	—		—	—		—		250		—		57		307
Repurchased shares of common stock related to exercise of employee stock options	—	—		(214,984)	—		(396)		—		—		—		(396)
Net income (loss) attributable to Sharecare, Inc.	—	—		—	—		—		—		(34,659)		—		(34,659)
Other	—	—		—	—		(131)		—		—		—		(131)
Balance at March 31, 2023	5,000,000	$	58,205	356,289,293	$	35	$	1,130,199	$	(2,544)	$	(631,534)	$	866	$	497,022
Stock options exercised	—	—		188,023	—		170		—		—		—		170
Common stock issued upon vesting of restricted stock units	—	—		2,013,098	—		—		—		—		—		—
Issuance of warrants in connection with debt and revenue arrangements	—	—		—	—		14		—		—		—		14
Share-based compensation	—	—		—	—		12,329		—		—		—		12,329
Net income (loss) attributable to non-controlling interest in subsidiaries	—	—		—	—		—		—		—		(504)		(504)
Currency translation adjustment	—	—		—	—		—		174		—		15		189
Taxes paid related to net share settlement of equity awards	—	—		(346,450)	—		(511)		—		—		—		(511)
Shares repurchased	—	—		(1,550,000)	—		(2,607)		—		—		—		(2,607)
Net income (loss) attributable to Sharecare, Inc.	—	—		—	—		—		—		(35,143)		—		(35,143)
Balance at June 30, 2023	5,000,000	$	58,205	356,593,964	$	35	$	1,139,594	$	(2,370)	$	(666,677)	$	377	$	470,959
Stock options exercised	—	—		52,120	—		66		—		—		—		66
Common stock issued upon vesting of restricted stock units	—	—		1,581,903	—		—		—		—		—		—
Issuance of warrants in connection with debt and revenue arrangements	—	—		—	—		10		—		—		—		10
Share-based compensation	—	—		—	—		13,405		—		—		—		13,405
Net income (loss) attributable to non-controlling interest in subsidiaries	—	—		—	—		—		—		—		(920)		(920)
Currency translation adjustment	—	—		—	—		—		(439)		—		7		(432)
Taxes paid related to net share settlement of equity awards	—	—		(321,306)	—		(403)		—		—		—		(403)

3

Shares repurchased	—	—		(5,893,035)	—		(6,637)		—		—		—		(6,637)
Net income (loss) attributable to Sharecare, Inc.	—	—		—	—		—		—		(24,451)		—		(24,451)
Balance at September 30, 2023	5,000,000	$	58,205	352,013,646	$	35	$	1,146,035	$	(2,809)	$	(691,128)	$	(536)	$	451,597

The accompanying notes are an integral part of these consolidated financial statements.

4

SHARECARE, INC.

CONSOLIDATED STATEMENTS OF REDEEMABLE CONVERTIBLE PREFERRED STOCK AND STOCKHOLDERS’ EQUITY (DEFICIT)

(Unaudited)

(In thousands, except share amounts)

	Redeemable Convertible Preferred Stock			Common Stock			Additional Paid-In Capital		Accumulated Other Comprehensive Loss		Accumulated Deficit		Noncontrolling Interest		Total Stockholders’ Equity (Deficit)
	Shares	Amount		Shares	Amount
Balance at December 31, 2021	5,000,000	$	58,205	345,788,707	$	35	$	1,042,164	$	(2,061)	$	(477,113)	$	1,811	$	564,836
Stock options exercised	—	—		2,414,986	—		2,337		—		—		—		2,337
Common stock issued upon vesting of restricted stock units	—	—		73,617	—		—		—		—		—		—
Issuance of warrants in connection with debt and revenue arrangements	—	—		–	—		19		—		—		—		19
Issuance of stock for WhitehatAI earnout	—	—		132,587	—		—		—		—		—		—
Issuance of stock for doc.ai escrow shares	—	—		677,680	—		—		—		—		—		—
Share-based compensation	—	—		–	—		33,681		—		—		—		33,681
Net income (loss) attributable to noncontrolling interest in subsidiaries	—	—		–	—		—		—		—		(98)		(98)
Currency translation adjustment	—	—		–	—		—		(69)		—		300		231
Net income (loss) attributable to Sharecare, Inc.	—	—		–	—		—		—		(38,201)		—		(38,201)
Other	—	—		(5,097)	—		—		—		—		—		—
Balance at March 31, 2022	5,000,000	$	58,205	349,082,480	$	35	$	1,078,201	$	(2,130)	$	(515,314)	$	2,013	$	562,805
Stock options exercised	—	—		2,497,188	—		2,658		—		—		—		2,658
Common stock issued upon vesting of restricted stock units	—	—		346,698	—		—		—		—		—		—
Issuance of warrants in connection with debt and revenue arrangements	—	—		—	—		14		—		—		—		14
Share-based compensation	—	—		—	—		18,558		—		—		—		18,558
Net income (loss) attributable to noncontrolling interest in subsidiaries	—	—		—	—		—		—		—		(496)		(496)
Currency translation adjustment	—	—		—	—		—		(1,040)		—		(166)		(1,206)
Net income (loss) attributable to Sharecare, Inc.	—	—		—	—		—		—		(29,025)		—		(29,025)
CareLinx working capital adjustment	—	—		—	—		(659)		—		—		—		(659)
Balance at June 30, 2022	5,000,000	$	58,205	351,926,366	$	35	$	1,098,772	$	(3,170)	$	(544,339)	$	1,351	$	552,649
Stock options exercised	—	—		1,301,650	—		1,315		—		—		—		1,315
Common stock issued upon vesting of restricted stock units	—	—		306,326	—		—		—		—		—		—
Issuance of warrants in connection with debt and revenue arrangements	—	—		—	—		14		—		—		—		14
Share-based compensation	—	—		—	—		10,702		—		—		—		10,702
Net income (loss) attributable to noncontrolling interest in subsidiaries	—	—		—	—		—		—		—		(103)		(103)
Currency translation adjustment	—	—		—	—		—		(996)		—		(36)		(1,032)
Net income (loss) attributable to Sharecare, Inc.	—	—		—	—		—		—		(27,357)		—		(27,357)

5

CareLinx working capital adjustment	—	—		(92,495)	—		—		—		—		—		—
Balance at September 30, 2022	5,000,000	$	58,205	353,441,847	$	35	$	1,110,803	$	(4,166)	$	(571,696)	$	1,212	$	536,188

The accompanying notes are an integral part of these consolidated financial statements.

6

SHARECARE, INC.

CONSOLIDATED STATEMENTS OF CASH FLOWS

(Unaudited)

(In thousands, except share and per share amounts)

	Nine Months Ended September 30,
	2023		2022
Cash flows from operating activities:
Net loss	$	(96,023)	$	(95,280)
Adjustments to reconcile net loss to net cash used in operating activities:
Depreciation and amortization expense	43,578		32,831
Non-cash interest expense	480		733
Amortization of contract liabilities	(1,353)		(3,285)
Accretion of contract liabilities	204		660
Lease right-of-use assets expense	2,545		4,587
Change in fair value of warrant liability and contingent consideration	(3,346)		(15,765)
Amortization of non-cash payment for research and development	3,570		1,268
Share-based compensation	35,322		61,619
Deferred income taxes	64		(708)
Other	2,934		2,271
Changes in operating assets and liabilities:
Accounts receivable, net	(11,841)		1,686
Prepaid expenses and other assets	(739)		(4,219)
Accounts payable and accrued expenses	5,144		(26,539)
Operating lease liabilities	(458)		(1,377)
Deferred revenue	(3,003)		(648)
Net cash used in operating activities	(22,922)		(42,166)
Cash flows from investing activities:
Purchases of property and equipment	(1,397)		(1,909)
Capitalized internal-use software costs	(21,487)		(29,915)
Net cash used in investing activities	(22,884)		(31,824)
Cash flows from financing activities:
Payments for shares repurchased	(9,360)		—
Proceeds from exercise of common stock options	1,438		6,310
Payments on financing lease obligations	(835)		(542)
Net cash (used in) provided by financing activities	(8,757)		5,768
Effect of exchange rates on cash and cash equivalents	63		(319)
Net decrease in cash and cash equivalents	(54,500)		(68,541)
Cash and cash equivalents at beginning of period	182,508		271,105
Cash and cash equivalents at end of period	$	128,008	$	202,564
Supplemental disclosure of cash flow information:
Cash paid for interest	$	605	$	836
Cash paid for income taxes	$	32	$	23
Non-cash investing and financing activities:
CareLinx working capital adjustment	$	—	$	659
Supplemental cash flow information related to leases:
Cash paid for amounts included in the measurement of lease liabilities	$	2,676	$	5,280
Assets obtained in exchange for lease obligations	$	1,812	$	3,254

The accompanying notes are an integral part of these consolidated financial statements.

7

Sharecare, Inc.

Notes to Unaudited Consolidated Financial Statements

(Unaudited)

1.Nature of Business and Significant Accounting Policies

Nature of Business

Sharecare, Inc. (“Sharecare” or the “Company”) was founded in 2009 to develop an interactive health and wellness platform and began operations in October 2010. Sharecare’s virtual health platform is designed to help people, patients, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. The platform is designed to connect each stakeholder to the health management tools they need to drive engagement, establish sustained participation, increase satisfaction, reduce costs, and improve outcomes. Sharecare bridges scientifically validated clinical programs with content to deliver a personalized experience for its members, beginning with the RealAge® test, Sharecare’s health risk assessment that shows members the true age of their body, capitalizing on people’s innate curiosity of how “young” they are to draw them into the platform. The Sharecare platform provides members with a personalized action plan to guide and educate them on the habits and behaviors making the biggest impact, both positive and negative, on their RealAge. Sharecare provides the resources members need to manage their health through lifestyle or disease management and coaching programs, such as diabetes management and smoking cessation, well-being solutions, such as financial health and anxiety management; care navigation tools such as find-a-doctor, prescription savings, clinical decision support, medical records, home health, and more. Sharecare recently launched Sharecare+, a digital-first, comprehensive advocacy solution designed to deliver value through benefits navigation, clinical engagement, virtual care, and chronic case and utilization management. Additionally, Sharecare provides secure, automated release of information, audit and business consulting services to streamline the medical records process for medical facilities. Sharecare delivers value via its provider, enterprise, and life sciences channels.

Basis of Presentation and Consolidation Policy

The Company’s consolidated financial statements have been prepared in conformity with accounting principles generally accepted in the United States of America (“GAAP”) as determined by the Financial Accounting Standards Board (“FASB”) Accounting Standards Codification (“ASC”) and pursuant to the regulations of the U.S. Securities and Exchange Commission (“SEC”). The consolidated financial statements include the accounts of Sharecare, Inc. and its wholly owned subsidiaries. All intercompany balances and transactions have been eliminated in consolidation.

Segment Information

The Company operates as a single operating segment. The Company’s chief operating decision maker is its chief executive officer, who reviews financial information presented on a consolidated basis for purposes of making operating decisions, assessing financial performance and allocating resources for the entire company.

Unaudited Interim Financial Information

The accompanying interim Consolidated Balance Sheet as of September 30, 2023 and the Consolidated Statements of Operations and Comprehensive Loss for the three and nine months ended September 30, 2023 and 2022, Consolidated Statements of Redeemable Convertible Preferred Stock and Stockholders’ Equity (Deficit) for each of the three month periods within the nine months ended September 30, 2023 and 2022, and Consolidated Statements of Cash Flows for the nine months ended September 30, 2023 and 2022 are unaudited. These unaudited interim consolidated financial statements are presented in accordance with the rules and regulations of the SEC and do not include all disclosures normally required in annual consolidated financial statements prepared in accordance with U.S. GAAP. In management’s opinion, the unaudited interim consolidated financial statements have been prepared on the same basis as the annual financial statements and include all adjustments, which include only normal recurring adjustments, necessary for the fair presentation of the Company’s financial position as of September 30, 2023, the Company’s consolidated results of operations for the three and nine months ended September 30, 2023 and 2022, and cash flows for the nine months ended September 30, 2023 and 2022. The results of operations for the three and nine months ended September 30, 2023 are not necessarily indicative of the results to be expected for the full fiscal year or any other future interim or annual periods. The information contained within the unaudited interim consolidated financial statements should be read in conjunction with the consolidated financial statements and the notes thereto included in the Company’s annual financial statements for the year ended December 31, 2022.

8

Sharecare, Inc.

Notes to Unaudited Consolidated Financial Statements

(Unaudited)

Use of Estimates

The preparation of these unaudited interim consolidated financial statements in conformity with GAAP requires the use of management estimates and assumptions that affect the reported amounts of assets and liabilities at the date of the consolidated financial statements and the reported amounts of revenues and expenses during the reporting periods. Significant estimates and assumptions reflected in these consolidated financial statements include revenue recognition and income taxes. The Company bases its estimates on historical experience, known trends, and other market-specific or other relevant factors that it believes to be reasonable under the circumstances. On an ongoing basis, management evaluates its estimates, as there are changes in circumstances, facts and experience. Changes in estimates are recorded in the period in which they become known. Actual results may differ from those estimates or assumptions.

Concentration of Credit Risk

The Company’s financial instruments that are exposed to concentrations of credit risk consist primarily of cash and cash equivalents and accounts receivable. The Company’s cash deposits are held with well-known financial institutions and may exceed federally insured limits. The Company grants credit to its customers in the normal course of business and generally requires no collateral from its customers.

Fair Value Measurements

The carrying value of the Company’s financial instruments, including cash equivalents, accounts receivable, accounts payable, and accrued liabilities approximates fair value due to their short-term nature.

The Company measures financial assets and liabilities at fair value at each reporting period using a fair value hierarchy that requires management to maximize the use of observable inputs and minimize the use of unobservable inputs. Fair value is defined as the price that would be received from selling an asset or paid to transfer a liability in an orderly transaction between willing market participants at the measurement date. Fair value is estimated by applying the following hierarchy, which prioritizes the inputs used to measure fair value into three levels and bases the categorization within the hierarchy upon the lowest level of input that is available and significant to the fair value measurement:

•Level 1 — Quoted prices in active markets for identical assets or liabilities

•Level 2 — Observable inputs other than quoted prices in active markets for identical assets and liabilities, quoted prices for identical or similar assets or liabilities in inactive markets, or other inputs that are observable or can be corroborated by observable market data for substantially the full term of the assets or liabilities

•Level 3 — Inputs that are generally unobservable and typically reflect management’s estimate of assumptions that market participants would use in pricing the asset or liability

Assets and Liabilities that are Measured at Fair Value on a Non-recurring Basis

Assets and liabilities that may be measured at fair value on a non-recurring basis relate primarily to the Company’s tangible fixed assets and other intangible assets. For these assets, the Company does not periodically adjust the carrying value to fair value except in the event of an impairment. When the Company determines that an impairment has occurred, the carrying value of the asset is reduced to its fair value and an impairment charge is recorded within operating loss in the Consolidated Statements of Operations and Comprehensive Loss.

Accounts Receivable and Allowance for Doubtful Accounts

Accounts receivable, net, consists of trade accounts receivable which are due under normal trade terms requiring payment, typically within 45 days from the invoice date. The allowance for doubtful accounts is based on management's estimate for expected credit losses for outstanding trade accounts receivable and is recorded as an offset to accounts receivable. Changes in the allowance for doubtful accounts are classified as general and administrative expense in the Consolidated Statements of Operations and Comprehensive Loss. The Company determines expected credit losses based on historical write-off experience, an analysis of the aging of outstanding receivables, customer payment patterns, and adjusts based on expectations of changes in macro-economic conditions and customer-specific information that may impact the collectability of outstanding receivables. The Company reassesses the adequacy of the allowance for doubtful accounts each reporting period.

9

Sharecare, Inc.

Notes to Unaudited Consolidated Financial Statements

(Unaudited)

The changes in the allowance for doubtful accounts are as follows (in thousands):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
Allowance for doubtful accounts – beginning balance	$	8,145	$	7,812	$	7,197	$	6,212
Provision for doubtful accounts	724		755		2,811		2,468
Amounts written off and other adjustments	(81)		(1,727)		(1,220)		(1,840)
Allowance for doubtful accounts – ending balance	$	8,788	$	6,840	$	8,788	$	6,840

Contract Liabilities

In connection with certain acquisitions, the Company has recognized current and noncurrent contract liabilities, representing off-market values associated with certain wellness program royalty agreements (amortization will continue through 2023). Amortization of these contract liabilities was $0.5 million for three months ended September 30, 2023, all of which was included within cost of revenues in the Consolidated Statements of Operations and Comprehensive Loss. Amortization of these contract liabilities was $1.1 million for three months ended September 30, 2022, of which $0.4 million was included within cost of revenues and $0.7 million was included in general and administrative expenses in the Consolidated Statements of Operations and Comprehensive Loss.

Amortization of these contract liabilities was $1.4 million for nine months ended September 30, 2023, all of which was included within cost of revenues in the Consolidated Statements of Operations and Comprehensive Loss. Amortization of these contract liabilities was $3.3 million for nine months ended September 30, 2022, of which $1.3 million was included within cost of revenues and $2.0 million was included in general and administrative expenses in the Consolidated Statements of Operations and Comprehensive Loss. Additionally, the Company has recognized certain contract liabilities due to a related party in the amount of $17.4 million, related to service agreements, which is included in accrued expenses and other current liabilities in the Consolidated Balance Sheets.

Deferred Revenue

The Company records contract liabilities, which consist of deferred revenue and contract billings in excess of earned revenue, pursuant to ASC 606.

Deferred revenues arise from contracts that permit upfront billing and the collection of fees covering the entire contractual service period, which is generally six to twelve months and in advance of the satisfaction of the performance obligations identified within the related contract. As of September 30, 2023 and December 31, 2022, such fees were $6.0 million and $9.0 million, respectively. The Company recognized $0.5 million of revenue during the three months ended September 30, 2023 that was included in deferred revenue at December 31, 2022. The Company recognized $3.3 million of revenue during the nine months ended September 30, 2023 that was included in deferred revenue at December 31, 2022.

Revenue Recognition

Performance-Based Revenue

Certain contracts place a portion of fees at risk based on achieving certain performance metrics, such as customer cost savings, and/or clinical outcomes improvements (performance-based). The Company uses the most likely amount method to estimate variable consideration for these performance guarantees. The Company includes in the transaction price some, or all, of a variable consideration amount only to the extent that it is not probable that a significant reversal in the amount of cumulative revenue recognized will occur when the uncertainty associated with the variable consideration is subsequently resolved. The Company utilizes customer data to measure performance. Performance-based fees subject to refund that the Company has not recognized as revenues are generally due to either: (1) data from the customer is insufficient or incomplete to measure performance; or (2) interim performance measures indicate that it is not probable that the Company will meet the relevant performance target(s). As of September 30, 2023 and December 31, 2022, such fees included within deferred revenue were $5.4 million and $4.4 million, respectively.

In the event that performance measures are not met by the end of the measurement period, typically one year, some or all of the performance-based fees are required to be refunded. During the settlement process under a contract, which generally

10

Sharecare, Inc.

Notes to Unaudited Consolidated Financial Statements

(Unaudited)

occurs six to eight months after the end of a contract year, performance-based fees are reconciled and settled. Approximately $1.1 million and $1.4 million of revenues recognized during the three months ended September 30, 2023 and 2022, respectively, were performance-based. During the three months ended September 30, 2023, $0.1 million of revenue was recognized, which related to services provided prior to December 31, 2022.

Approximately $3.4 million and $5.8 million of revenues recognized during the nine months ended September 30, 2023 and 2022, respectively, were performance-based. During the nine months ended September 30, 2023, $0.7 million was recognized in revenue that related to services provided prior to December 31, 2022. As of September 30, 2023 and 2022, the cumulative amount of performance-based revenues that had met the criteria for recognition and had been recognized but had not yet been settled with customers, totaled $4.6 million and $6.5 million, respectively.

Remaining Performance Obligations

Remaining performance obligations represent contracted revenues that are non-cancellable and have not yet been recognized due to unsatisfied or partially satisfied performance obligations. This includes deferred revenues and amounts that will be invoiced and recognized as revenues in future periods. As of September 30, 2023, future estimated revenue related to performance obligations with terms of more than one year that are unsatisfied or partially unsatisfied at the end of the reporting period was approximately $81.2 million. As of September 30, 2023, the Company expects to recognize revenue on approximately 84% of these unsatisfied performance obligations over the following 24 months and the remainder thereafter.

Disaggregated Revenue

The following table presents the Company’s revenues disaggregated by revenue source (in thousands):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
Enterprise	$	60,216	$	65,223	$	194,460	$	184,882
Provider	32,978		28,712		91,143		79,831
Life Sciences	20,133		20,684		54,372		54,440
Total Revenue	$	113,327	$	114,619	$	339,975	$	319,153

Other Income (Expense)

For the three and nine months ended September 30, 2023 and 2022, other income (expense) consisted of the following (in thousands):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
Re-measurement of contingent consideration	$	520	$	(2,121)	$	1,428	$	9,131
Re-measurement of warrant liabilities	2,784		(856)		1,918		6,634
Other	(18)		595		(2,261)		1,525
Total other income (expense)	$	3,286	$	(2,382)	$	1,085	$	17,290

11

Sharecare, Inc.

Notes to Unaudited Consolidated Financial Statements

(Unaudited)

Recently Adopted Accounting Standards

As an emerging growth company (“EGC”), the Jumpstart Our Business Startups Act (“JOBS Act”) allows the Company to delay adoption of new or revised accounting pronouncements applicable to public companies until such pronouncements are applicable to private companies (that is, those that have not had a registration statement declared effective under the Securities Act of 1933, as amended (the “Securities Act”), or do not have a class of securities registered under the Securities Exchange Act of 1934, as amended (the “Exchange Act”). The Company has elected to use this extended transition period under the JOBS Act until such time as the Company is no longer considered to be an EGC. The adoption dates discussed below reflect this election.

Credit Losses. In June 2016, the FASB issued ASU 2016-13, Financial Instruments-Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments (“ASU 2016-13”), which is intended to improve the timing of recognition, and enhance the accounting and disclosure, of credit losses on financial assets. This update modified the existing accounting guidance related to the impairment evaluation for available-for-sale debt securities, reinsurance recoverables, and accounts receivable and could result in the creation of an allowance for credit losses as a contra-asset account. The ASU requires a cumulative-effect change to retained earnings (accumulated deficit) in the period of adoption, to the extent applicable. The amendments in ASU 2016-13 are effective for fiscal years beginning after December 15, 2022, including interim periods within the fiscal year. The Company adopted ASU 2016-13 on January 1, 2023, and the adoption did not have a material impact on the Company’s unaudited interim consolidated financial statements, with the primary impact being the increase in allowance for doubtful accounts related to our trade accounts receivable. The adoption adjustment was recorded to accumulated deficit, as shown in the Consolidated Statements of Redeemable Convertible Preferred Stock and Stockholders’ Equity (Deficit).

2. Fair Value Measurements

The Company’s financial instruments consist of cash equivalents, accounts receivable, accounts payable, accrued liabilities, warrant liabilities, and contingent consideration liabilities. Cash equivalents are comprised of money market funds stated at amortized cost, which approximates fair value at the balance sheet dates, due to the short period of time to maturity. Accounts receivable, accounts payable, and accrued liabilities are stated at their carrying value, which approximates fair value due to the short time to the expected settlement date. The warrant liabilities and contingent consideration liabilities are recorded at estimated fair value.

The following tables present the fair value hierarchy for assets and liabilities measured at fair value as of September 30, 2023 (in thousands):

	September 30, 2023
	Level 1		Level 2		Level 3		Total Fair Value
Cash equivalents
Money market funds	$	111,216	$	—	$	—	$	111,216
Total cash equivalents at fair value	$	111,216	$	—	$	—	$	111,216
Liabilities
Warrant liabilities	$	523	$	—	$	—	$	523
Contingent consideration – other liabilities	—		—		451		451
Total liabilities at fair value	$	523	$	—	$	451	$	974

The warrants issued during the initial public offering by Falcon Capital Acquisition Corp. “FCAC” and the warrants issued by FCAC simultaneously with its initial public offering in a private placement, are both classified within Level 1 as they are publicly traded and have an observable market price in an active market. Additionally, the warrant liabilities are exercisable for one share of common stock at an exercise price of $11.50.

Contingent consideration is classified within Level 3 as it is valued using certain unobservable inputs. The fair value of the contingent consideration is estimated based on the Company’s stock price and number of shares expected to be issued

12

Sharecare, Inc.

Notes to Unaudited Consolidated Financial Statements

(Unaudited)

related to acquisitions in prior years and are estimated using a Monte Carlo simulation with inputs for the Company’s stock price, expected volatility, risk-free rate, first and second earnout hurdles and expected term.

The following is a schedule of changes to the contingent consideration — other liabilities classified as Level 3 for the periods presented (in thousands):

December 31, 2022	$	1,879
Re-measurement of contingent consideration	(1,428)
September 30, 2023	$	451

3. Balance Sheet Components

Accrued Expenses and Other Current Liabilities

As of September 30, 2023 and December 31, 2022, accrued expenses and other current liabilities consisted of the following (in thousands):

	September 30, 2023		December 31, 2022
Accrued expenses	$	16,268	$	18,526
Accrued compensation	11,449		23,762
Accrued media costs	3,483		4,515
Accrued taxes	1,634		1,602
Operating lease liabilities, current	2,043		2,941
Contract liabilities due to a related party, current	17,353		10,000
Accrued expenses due to a related party	23,941		18,011
Accrued other	1,389		2,270
Total accrued expenses and other current liabilities	$	77,560	$	81,627

13

Sharecare, Inc.

Notes to Unaudited Consolidated Financial Statements

(Unaudited)

4. Goodwill and Other Intangible Assets

Intangible assets and the related accumulated amortization for each class of intangible asset as of September 30, 2023 were as follows (in thousands):

	September 30, 2023
	Cost		Accumulated Amortization		Net		Weighted Average Remaining Life
Definite-lived, intangible assets
Technology – features/content	$	65,793	$	(26,366)	$	39,427	8.3
Trade name	3,549		(1,868)		1,681		7.9
Customer relationships	77,849		(38,112)		39,737		9.0
Internal-use software	177,733		(120,362)		57,371		2.0
Total definite-lived, intangible assets	$	324,924	$	(186,708)	$	138,216
Intangible assets not subject to amortization
Internal-use software projects in process	$	3,572	$	—	$	3,572
Indefinite-lived, trade names	5,030		—		5,030
Total intangible assets not subject to amortization	8,602		—		8,602
Total intangible assets	$	333,526	$	(186,708)	$	146,818

The following tables set forth the changes in the carrying amount of the Company’s goodwill for the period presented (in thousands):

December 31, 2022	$	191,817
Foreign currency translation adjustment	(114)
September 30, 2023	$	191,703

Goodwill and intangible assets deemed to have indefinite lives are not amortized but are subjected to annual tests of impairment. The Company tests goodwill and indefinite-lived intangible assets for impairment annually in the fourth quarter and between annual tests if an event occurs or circumstances change that would indicate that it is more likely than not that the carrying amount may be impaired. The Company initially evaluates qualitative factors to determine if it is more likely than not that the fair value of a reporting unit is less than its carrying amount. If the qualitative assessment is not conclusive, a quantitative assessment of the fair value of a reporting unit is performed to test goodwill for impairment using a combination of the income and market approaches. There have been no impairments of goodwill since the Company’s inception.

As a result of the sustained decline in the Company’s stock price and associated market capitalization, the Company performed an impairment test during the third quarter of 2023. The fair value of the reporting units for goodwill impairment testing was determined using both an income approach and market approach. The income approach was based on discounted projected future (debt-free) cash flows for each reporting unit. The discount rates applied to these cash flows were based on the weighted average cost of capital for each reporting unit, which takes market participant assumptions into consideration. For the market approach, we used both the guideline company and similar transaction methods. The guideline company method analyzes market multiples of revenue and EBITDA for a group of comparable public companies. Under the similar transactions method, valuation multiples are calculated utilizing actual transaction prices and revenue and EBITDA data from target companies deemed similar to the reporting unit. As a result of the interim test, the fair values of each of our reporting units exceeded their respective book values in excess of approximately 10%, and the Company determined there was no impairment. An increase of 100 basis points in the weighted average cost of capital or a decrease of 100 basis points in annual forecasted revenues would have resulted in a 3% and 7% decline in the fair value, respectively of our reporting units which would not have resulted in impairment.

14

Sharecare, Inc.

Notes to Unaudited Consolidated Financial Statements

(Unaudited)

Amortization expense for intangible assets during the three months ended September 30, 2023 and 2022 totaled $13.9 million and $11.2 million, respectively. Amortization expense for intangible assets during the nine months ended September 30, 2023 and 2022 totaled $41.4 million and $30.5 million, respectively. Amortization expense is included in depreciation and amortization in the Consolidated Statements of Operations and Comprehensive Loss.

The following is a schedule of estimated future amortization expense for intangible assets as of September 30, 2023 (in thousands):

Year ending December 31:
Remainder of 2023	$	13,393
2024	45,302
2025	29,349
2026	16,048
2027	10,816
Thereafter	23,308
Total	$	138,216

5. Income Taxes

As a result of the Company’s history of net operating losses, the Company has provided for a full valuation allowance against its deferred tax assets, with the exception of its German and French operations. For the three months ended September 30, 2023, the Company recognized income tax benefit of less than $0.1 million, primarily due to tax on foreign income. For the three months ended September 30, 2022, the Company recognized an income tax benefit of $0.6 million, primarily due to tax on foreign income and a reduction in the U.S. valuation allowance related to an acquisition. For the nine months ended September 30, 2023, the Company recognized income tax expense of less than $0.1 million, primarily due to state income tax. For the nine months ended September 30, 2022, the Company recognized income tax benefit of $0.3 million, primarily due to tax on foreign income and a reduction in the U.S. valuation allowance related to an acquisition.

6. Common Stock and Stockholders’ Equity

Warrants

In connection with debt and equity financings and certain partnership arrangements, the Company may issue warrants. Warrants classified as liabilities generally vest immediately and are exercisable upon issuance and have an expiration of seven years from the date of issuance. Warrants classified as equity generally vest after three years from the date of issuance and have an expiration of seven years from the date of issuance.

As of September 30, 2023, the following warrants to purchase common stock were issued and outstanding:

Classification	Warrants Outstanding	Exercise Price per Share
Equity	1,171,652	$4.21 - $5.61
Liability	17,433,334	$11.50

The Company has also entered into, and may in the future enter into, contractual arrangements with certain customers and other parties and earnout arrangements in connection with acquisitions that, in each case, provide for the issuance of warrants and/or common stock upon the achievement of specified milestones. As of September 30, 2023, these agreements provide for the issuance of up to 5,182,109 shares of common stock and 8,194,627 warrants to purchase shares of common stock. With respect to these arrangements, there were 107,476 warrants earned but not issued as of September 30, 2023.

15

Sharecare, Inc.

Notes to Unaudited Consolidated Financial Statements

(Unaudited)

Share-based Payments

Stock option and restricted stock unit activity, prices, and values during the nine months ended September 30, 2023 are as follows (in thousands, except share and per share amounts):

	Options Outstanding						Restricted Stock Units
	Number of Options	Weighted- Average Exercise Price		Weighted Average Remaining Contractual Term (Years)	Aggregate Intrinsic Value (in thousands)		Number of Plan shares outstanding	Weighted-Average Grant Date Fair Value per share
Outstanding as of December 31, 2022	103,557,247	$	2.88	6.88	$	25,753	16,050,794	$	3.21
Granted	—	—					39,420,993	$	1.83
Exercised/Released	(521,185)	$	0.99		$	57	(5,354,616)	$	2.72
Cancelled/Forfeited	(6,116,595)	$	2.07				(3,414,923)	$	3.15
Outstanding as of September 30, 2023	96,919,467	$	2.99	6.17	$	360	46,702,248	$	2.11
Vested and/or exercisable as of September 30, 2023	79,631,937	$	2.43	5.89	$	360	—	$	—
Vested and/or exercisable as of December 31, 2022	75,439,358	$	1.96	6.50	$	22,030	—	$	—

Vested but unissued restricted stock units as of September 30, 2023 and December 31, 2022 were immaterial.

Share-based compensation expense for employee and nonemployee options and restricted stock units included in the Consolidated Statements of Operations and Comprehensive Loss is as follows for the three and nine months ended September 30, 2023 and 2022 (in thousands):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
Cost of revenues	$	213	$	83	$	512	$	309
Sales and marketing	1,814		300		4,089		2,826
Product and technology	53		1,413		2,276		3,176
General and administrative	11,126		8,535		28,445		55,308
Total share-based compensation expense	$	13,206	$	10,331	$	35,322	$	61,619

Additionally, share-based compensation costs, reflected within additional paid-in capital in the Consolidated Statement of Redeemable Convertible Preferred Stock and Stockholders’ Equity (Deficit) for the three months ended September 30, 2023 and 2022, included approximately $0.2 million and $0.4 million related to capitalizable internally developed software activities, respectively. Share-based compensation, reflected within additional paid-in capital in the Consolidated Statement of Redeemable Convertible Preferred Stock and Stockholders’ Equity (Deficit) costs for the nine months ended September 30, 2023 and 2022, included approximately $1.3 million and $1.3 million related to capitalizable internally developed software activities, respectively.

On May 31, 2023, each of the principal executive officer, principal financial officer, other named executive officers, and certain eligible employees of the Company voluntarily elected to forgo up to 25% of their cash base salary for the next 12 months, and in lieu thereof received restricted stock units (“RSUs”) with a value equal to the cash amount they elected to forego over the 12-month period. In consideration for forgoing guaranteed cash compensation, each individual will receive an additional number of RSUs with a value equal to 25% of the amount of cash salary they have elected to forgo. The RSUs were issued in June 2023 and will vest in four equal quarterly installments over the next 12 months, subject to the individual’s continued employment. The ability of the named executive officers and other eligible employees to make such election to forgo

16

Sharecare, Inc.

Notes to Unaudited Consolidated Financial Statements

(Unaudited)

guaranteed cash compensation and receive RSUs in lieu thereof was approved by the Compensation and Human Capital Committee of the Company’s board of directors. The unvested RSUs are classified as a liability. As of September 30, 2023, there was $0.4 million of unvested RSUs classified as a liability and recorded to accrued expenses and other current liabilities in the Consolidated Balance Sheets. As such, share-based compensation costs, reflected within additional paid-in capital in the Consolidated Statement of Redeemable Convertible Preferred Stock and Stockholders’ Equity (Deficit) for the three months ended September 30, 2023 does not reflect the cost associated with these awards. Upon vesting of these RSUs, amounts will be reclassified from liability to equity.

7. Commitments and Contingencies

Legal Matters

From time to time, the Company is subject to litigation in the normal course of business. The Company is of the opinion that, based on the information presently available, the resolution of any such legal matters will not have a material adverse effect on the Company’s consolidated financial position, results of operations or cash flows. The Company has accrued for losses that are both probable and estimable.

We are also party to investigations and legal disputes and losses related to certain matters that are reasonably possible, but at this time, we cannot estimate a loss or range of losses.

8. Related-Party Transactions

Sul América Serviços de Saúde S.A. (Sul América), is a customer of and owns a 49% interest in Sharecare Brasil Servicios de Consultoria, Ltda. The Company is in process of winding down the contract with this related party and plans for Sharecare Brasil Servicios de Consultoria, Ltda to cease operations by the end of the 2023. As of September 30, 2023 and December 31, 2022, $0 and $1.4 million, respectively, in receivables were outstanding with Sul América. Revenues recognized for the three month period ended September 30, 2023 and 2022 from Sul América totaled $0.4 million and $2.0 million, respectively. Revenues recognized for the nine month period ended September 30, 2023 and 2022 from Sul América totaled $3.0 million and $7.1 million, respectively.

The Series A Preferred Stock is held by a customer that also had an employee serving on the Company’s Board of Directors. During the three month period ended June 30, 2023, the board member ceased employment with the customer. Subsequent to the board member’s termination of employment with the customer, this customer was no longer considered a related party. As of September 30, 2023 and December 31, 2022, $10.6 million and $3.1 million, respectively, in receivables were outstanding from this related party. Additionally, as of September 30, 2023 and December 31, 2022, current assets included $1.2 million and $4.8 million, respectively, associated with this related party related to the amount recorded in excess of cash received which represents a non-cash payment for up front research and development costs related to the issuance of the Series A Preferred Stock. For the three months ended September 30, 2023 and 2022, the Company paid $0 and $0.5 million related to administration fees and stop-loss coverage for employee health insurance, respectively, to a related party. For the nine months ended September 30, 2023 and 2022, the Company paid $0 and $1.5 million related to administration fees and stop-loss coverage for employee health insurance, respectively. Revenues recognized for this customer for the three months ended September 30, 2023 and 2022 totaled $4.7 million and $4.9 million, respectively. Revenues recognized for this customer for the nine months ended September 30, 2023 and 2022 totaled $14.2 million and $15.3 million, respectively.

Additionally, during the third quarter of 2022, we entered into a revenue contract with the Series A Preferred Stockholder to provide patient advocacy services. Separate from the above disclosed amounts for this related party, revenues recognized related to these distinct services for the three months ended September 30, 2023 and 2022 totaled $8.9 million and $5.7 million, respectively. Revenues recognized related to these distinct services for the nine months ended September 30, 2023 and 2022 totaled $31.8 million and $5.7 million, respectively. As of September 30, 2023, there were $38.3 million in receivables, $41.3 million in accrued expenses, $0 of long-term liabilities, $1.7 million of current contract assets, and $4.6 million in long-term contract assets recorded in connection with these distinct agreements. As of December 31, 2022, there were $18.1 million in receivables, $28.0 million in accrued expenses, $6.9 million of long-term liabilities, $1.7 million of current contract assets, and $5.8 million in long-term contract assets recorded in connection with these distinct agreements. The contract assets are being amortized as a reduction of revenue over the contract term. Revenue for the three months ended September 30, 2023 and 2022, included $0.4 million and $0.2 million of amortization of such contract assets, respectively. Revenue for the nine months ended September 30, 2023 and 2022, included $1.2 million and $0.2 million of amortization of

17

Sharecare, Inc.

Notes to Unaudited Consolidated Financial Statements

(Unaudited)

such contract assets, respectively. Additionally, the Company acquired certain intellectual property which was determined to be distinct and recorded an intangible asset of $6.5 million and $7.9 million, as of September 30, 2023 and December 31, 2022, respectively, which is being amortized over its estimated useful life. The Company also entered into separate agreements during the third quarter of 2022 for the purchase of distinct goods and services from that customer for amounts totaling $8.4 million and $5.7 million for the three months ended September 30, 2023 and 2022, respectively, and $24.8 million and $5.7 million for the nine months ended September 30, 2023 and 2022, respectively, which are which are recorded in cost of sales for each respective period. Amounts paid under the agreements that were not determined to be distinct were recorded as a reduction of revenues as described above.

The Company has a customer that is affiliated with a member of its Board of Directors that was nominated during the first quarter of 2023. As of September 30, 2023, $1.0 million in receivables were outstanding from this related party and revenues recognized for the three and nine months ended September 30, 2023 totaled $1.0 million and $2.8 million, respectively.

9. Net Loss Per Share

Basic and diluted net loss per share attributable to common stockholders was calculated as follows (in thousands, except share and per share amounts):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
Numerator
Net loss	$	(25,371)	$	(27,460)	$	(96,023)	$	(95,280)
Less: Net loss attributable to noncontrolling interests in subsidiaries	(920)		(103)		(1,770)		(697)
Net loss available to common stockholders	$	(24,451)	$	(27,357)	$	(94,253)	$	(94,583)
Denominator
Weighted-average common shares outstanding, basic and diluted	351,519,172		349,615,224		352,845,500		347,232,210
Net loss per share attributable to common stockholders, basic and diluted	$	(0.07)	$	(0.08)	$	(0.27)	$	(0.27)

The Company’s potential dilutive securities, which include stock options and restricted stock units, redeemable convertible preferred stock, and contingently issuable shares, have been excluded from the computation of diluted net loss per share for the three and nine months ended September 30, 2023 and 2022, as they are anti-dilutive and the effect would be to reduce the net loss per share. Therefore, the weighted-average number of common shares outstanding used to calculate both basic and diluted net loss per share attributable to common stockholders is the same. The Company excluded the following potential common share equivalents presented based on amounts outstanding at each period end, from the computation of diluted net loss per share attributable to common stockholders for the periods indicated because including them would have had an anti-dilutive effect:

	Three Months Ended September 30,		Nine Months Ended September 30,
	2023	2022	2023	2022
Stock options and restricted stock units	4,096,122	42,122,506	16,051,839	40,592,631
Redeemable convertible preferred stock	5,000,000	5,000,000	5,000,000	5,000,000
Contingently issuable shares	—	—	—	157,372
Total	9,096,122	47,122,506	21,051,839	45,750,003

18

Sharecare, Inc.

Notes to Unaudited Consolidated Financial Statements

(Unaudited)

10. Subsequent Events

The Company considers events or transactions that occur after the balance sheet date, but before the consolidated financial statements are issued, to provide additional evidence relative to certain estimates or identify matters that require additional disclosures. The Company evaluated subsequent events through, November 9, 2023, the date on which the consolidated financial statements were available to be issued, noting no such material events.

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ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following discussion and analysis of the financial condition and results of operations of Sharecare, Inc. (for purposes of this section, “the Company,” “Sharecare,” “we,” “us” and “our”) should be read together with the Company’s audited financial statements as of and for the years ended December 31, 2022, 2021, and 2020, together with the related notes thereto, included in our Annual Report on Form 10-K filed with the SEC on March 31, 2023, and Sharecare’s unaudited interim financial statements as of September 30, 2023 and for the three and nine months ended September 30, 2023 and 2022, together with the related notes thereto, included elsewhere in this Quarterly Report on Form 10-Q. Actual results may differ materially from those contained in any forward-looking statements.

Cautionary Statement Regarding Forward-Looking Statements

This Quarterly Report on Form 10-Q includes forward-looking statements regarding, among other things, the plans, strategies and prospects, both business and financial, of Sharecare. These statements are based on the beliefs and assumptions of our management. Although we believe that our plans, intentions and expectations reflected in or suggested by these forward-looking statements are reasonable, we cannot assure you that we will achieve or realize these plans, intentions or expectations. Forward-looking statements are inherently subject to risks, uncertainties and assumptions. Generally, statements that are not historical facts, including statements concerning possible or assumed future actions, business strategies, events or results of operations, are forward-looking statements. These statements may be preceded by, followed by or include the words “believes,” “estimates,” “expects,” “forecasts,” “may,” “will,” “should,” “seeks,” “plans,” “scheduled,” “anticipates,” “possible,” “continue,” “might,” “potential” or “intends” or similar expressions. Forward-looking statements contained in this report include, but are not limited to, statements regarding our expectations as to:

•our business, operations and financial performance, including:

◦expectations with respect to our financial and business performance, including financial projections and business metrics and any underlying assumptions thereunder;

◦future business plans and growth opportunities, including revenue opportunities available from new or existing clients and expectations regarding the enhancement of platform capabilities and addition of new solution offerings;

◦developments and projections relating to our competitors and the digital healthcare industry;

◦the impact of rising inflation, increasing interest rates, public health emergencies such as the COVID-19 pandemic, financial institution disruptions and other macroeconomics factors on our business and the actions we may take in response thereto;

◦our expectations regarding anticipated and future partnerships or other relationships with third parties and future acquisitions;

◦our future capital requirements and sources and uses of cash, including potential share repurchases and our ability to obtain additional capital in the future and fully access our Revolving Facility; and

◦our ability to recognize performance-based revenue;

•our status as an EGC and our intention to take advantage of accommodations available to EGCs under the JOBS Act;

•our success in retaining or recruiting, or changes required in, our officers, key employees or directors, and the success of our workplace globalization efforts; and

•the other estimates and matters described in this Quarterly Reports on Form 10-Q under the caption “Management’s Discussion and Analysis of Financial Condition and Results of Operations.”

These forward-looking statements are based on information available as of the date of this report, and current expectations, forecasts and assumptions, and involve a number of judgments, risks and uncertainties. Important factors could cause actual results to differ materially from those indicated or implied by forward-looking statements include, but are not limited to, those set forth in this report and in the “Risk Factors” section of our Annual Report on Form 10-K filed with the SEC on March 31, 2023. For example, the Company’s expectations regarding future performance assume business currently under contract and satisfaction by our customers of their contractual obligations under those agreements, which is not within the Company’s control. If a customer fails to satisfy its contractual obligations, actual results could be negatively impacted. Accordingly, forward-looking statements should not be relied upon as representing our views as of any subsequent date, and we do not undertake any obligation to update forward-looking statements to reflect events or circumstances after the date they were made, whether as a result of new information, future events or otherwise, except as may be required under applicable securities laws.

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Should one or more of these risks or uncertainties materialize, or should any of the underlying assumptions prove incorrect, actual results may vary in material respects from those expressed or implied by these forward-looking statements. You should not place undue reliance on these forward-looking statements.

Overview

We are a leading digital healthcare platform company that helps members consolidate and manage various components of their health in one place, regardless of where they are on their health journey. Our health and well-being interoperable ecosystem unifies the elements of individual and community health so everyone can live better, longer across the dynamic continuum of their healthcare needs. We are driven by our philosophy that we are “All Together Better” as well as our goal to turn individual progress into community transformation. Given a unique blend of expertise across technology, media, and healthcare, we have, through a number of strategic acquisitions and integration of key technologies and capabilities over the last ten years, built our platform into what we believe is the most comprehensive and seamless experience currently available in the digital healthcare space.

Our business combines business-to-business and direct-to-consumer sales models and functions on a more distinctive business-to-business-to-person model. Focusing on the individual, we aim to provide a solution that we believe is more comprehensive than other digital platforms by bringing together scientifically validated clinical programs and engaging content to deliver a personalized experience for our members, whether they come to us by way of the workplace, the exam room, or the living room.

We derive revenue from multiple stakeholders and while we are focused on the individual’s unique experience, our platform is purpose-built to seamlessly connect stakeholders to the health management tools they need to drive engagement, establish sustained participation, increase satisfaction, reduce costs, and improve outcomes. As we expand our offerings and look to further develop our technologies, we continue to consider the distinct needs of each client channel as well as opportunities to better connect and cross-sell while we grow and integrate our solutions into one seamless platform.

Our one platform can be disaggregated into three client channels:

•Enterprise: Our enterprise channel includes a range of clients — from large employers and healthcare systems to government agencies and health plans — that use our platform to engage with their populations, dynamically measure the impact of that engagement, and efficiently deliver health and wellness services.

•Provider: Our suite of data- and information-driven solutions for healthcare providers are tailored to improve productivity and efficiency and enhance patient care and management while upholding the latest compliance, security, and privacy standards.

•Life Sciences: Our robust platform and suite of digital products and medical expert knowledge provides members with personalized information, programs, and resources to improve their health and well-being, and affords sponsors the opportunity to integrate their brands into Sharecare’s consumer experience in a highly contextual, relevant, and targeted environment.

Key Factors and Trends Affecting our Operating Performance

Our financial condition and results of operations have been, and will continue to be, affected by a number of factors, including our success with respect to the following:

•Expanding our Footprint.    We believe that our current client base represents a small fraction of potential clients that could benefit from our highly differentiated solutions. We will continue to invest in our sales and marketing efforts and leverage our partner relationships to continue to acquire new clients, including individuals, providers, employers, health plans, government organizations, and communities.

•Expanding our Existing Client Relationships.    We also believe that there is significant opportunity to generate growth by maintaining and expanding our relationships with existing clients, including:

◦increasing engagement and enrollment of eligible members with our existing enterprise clients through continued sales and marketing efforts, including targeted next-generation digital modeling and marketing, and capitalizing on insights from claims ingestion (the process by which we receive and process information from our clients), population risk stratification and incentives management;

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◦facilitating intervention with Sharecare+, our high-touch, digital-first advocacy solution driving high quality experience, care, and value support;

◦promoting our marketplace of existing targeted digital therapeutics to close gaps in care in high-cost areas (with incremental fee per enrollee), which we believe represents a $1 billion revenue opportunity within our currently contracted clients; and

◦expanding our relationships with our top 25 provider clients with an opportunity to extend our provider products and services to more than 8,500 additional healthcare sites.

•Offering Additional Solutions.    We believe there is significant opportunity to cross-sell our provider solutions to existing accounts, including deploying our value-based care solution to approximately 6,000 health system clients.

•Growing our Platform.    We are constantly evaluating the marketplace for ways to broaden and enhance our client and member experience, improve clinical results, and increase revenue through product innovation, partnerships, and acquisitions. We intend to continue to leverage our expertise through adding digital therapeutics partnerships as well as the acquisition of products and services that are directly relevant to our existing clients. Additionally, we believe our strong and embedded client relationships provide us with unique perspectives into their evolving needs and the needs of their populations. For example, in January 2023, we launched Sharecare+, our digital-first, comprehensive advocacy solution designed to deliver value through benefits navigation, clinical engagement, virtual care, and chronic case and utilization management, and have entered into a multi-year strategic partnership with an affiliate of one of the largest payers to integrate our solution into their health guide services for hundreds of thousands of their members.

•Evolving our Products to Cater to an Evolving Industry.    As the digital healthcare industry grows, we closely monitor evolving consumer trends and organizations’ needs so that we may adapt our platform to better suit our clients’ demands. Since March 2020, the COVID-19 pandemic greatly accelerated the demand for virtual care solutions and resulted in rapid growth and increased adoption of digital health technologies, which Sharecare was in a unique position to undertake. By building on our deep expertise in handling and managing mass health data, we launched a suite of distinct but complementary digital tools and programs to address the evolving emotional, educational, clinical, and operational challenges introduced by the pandemic. We intend to continue to look for opportunities to leverage our platform and expertise to provide first-mover solutions to evolving and future demands in the digital healthcare industry.

•Acquisitions.    We believe that our proven track record of successful acquisitions coupled with the flexibility and capabilities of our platform positions us to continue opportunistically pursuing attractive M&A opportunities. We believe this potential is further accentuated by our multiple client channels and constantly expanding member base. Future acquisitions could drive value and growth in a host of ways, including access to new customers and potential cross-sell opportunities; unlocking new customer channels or geographies; adding new solutions to serve our existing client base; and adding new capabilities to enhance our existing solution offering or the efficiency of our platform. In addition, we believe our acquisition track record demonstrates our ability to realize synergies and optimize performance of potential M&A partners.

•Globalization Efforts and Cost Savings. Our globalization efforts across our Provider and Enterprise channels are currently being implemented and will continue throughout 2023. Through these globalization efforts, we believe there is opportunity to achieve approximately $30 million in annualized cost savings, which will include both operating and capitalized expense reductions. Cost savings began in the first quarter of 2023 and have increased as we have progressed throughout the year. The global shared service center is expected to become operational near the end of 2023.

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Components of Our Results of Operations

Revenue

The enterprise channel provides employers and health plans with health management programs for large populations, including digital engagement, telephonic coaching, incentives, biometrics, digital therapeutics, home health offerings, advocacy solutions, and subscriptions to the Sharecare platform. Revenue is recognized on a per member per month (“PMPM”) basis or as services are provided. Provider revenue is primarily based on health document requests filled in the health data services business line, as well as subscription fees for various technology related services that assist providers with performance and maximizing reimbursement. Life sciences revenue is generated mostly through ad sponsorships to Sharecare’s extensive member database.

Costs of Revenue

Costs of revenue consist of costs incurred in connection with delivering our various revenue generating activities. Costs are primarily driven by volumes related to requests, engagement, and incentive fulfillment. The major components that make up our cost of revenue are personnel costs to support program delivery as well as customer service along with share-based compensation for employees engaged in delivering products and services to customers, data management fees related to file processing, and variable fees to deliver specific services that may require third party vendors, direct marketing, fulfillment, transaction fees, costs associated with exiting a contract, settlement of contractual obligations, or other costs that can be reduced to offset a decline in revenue. Because our growth strategy includes substantial opportunity to scale low-personnel cost products, we would anticipate future revenue to grow at a faster rate than cost of revenue as those low-personnel cost products mature. Costs of revenue do not include depreciation or amortization, which are accounted for separately.

Sales and Marketing Expenses

Sales and marketing expenses consist primarily of employee-related expenses, including salaries, benefits, commissions, employment taxes, travel, globalization efforts, and share-based compensation costs for our employees engaged in sales, account management, marketing, public relations and related support. In addition, these expenses include marketing sponsorships and engagement marketing spend. These expenses exclude any allocation of occupancy expense and depreciation and amortization.

We expect our sales and marketing expenses to fluctuate as we strategically invest to expand our business. As we scale our sales and marketing personnel in the short- to medium-term, we expect these expenses to fluctuate in both absolute dollars and as a percentage of revenue.

Product and Technology Expenses

Product and technology expenses include personnel and related expenses for software engineering, information technology infrastructure, business intelligence, technical account management, project management, security, product development, globalization efforts, and share-based compensation. Product and technology expenses also include indirect hosting and related costs to support our technology, outsourced software, and engineering services. Our technology and development expenses exclude any allocation of occupancy expense and depreciation and amortization.

We continue to invest in the development of our technology platform. Our technology and development expenses may fluctuate as a percentage of our total revenue from period to period partially due to the timing and extent of our technology and development expenses.

General and Administrative Expenses

General and administrative expenses include personnel and related expenses for our executive, finance, legal, and human resources departments plus all indirect staff in the divisions not attributable to service delivery, sales and marketing, or product and technology and our globalization efforts. They also include professional fees, share-based compensation, settlement of legal obligations, lease termination expense, enterprise resource planning implementation costs, acquisition related costs, rent, utilities and maintenance related costs. Our general and administrative expenses exclude any allocation of depreciation and amortization. Our general and administrative expenses may fluctuate as a percentage of our total revenue from period to period partially due to the timing and extent of our general and administrative expenses.

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Depreciation and Amortization

Depreciation and amortization consists primarily of depreciation of fixed assets, amortization of software, amortization of capitalized software development costs and amortization of acquisition-related intangible assets.

Other Income (Expense)

Other income (expenses) primarily relates to the guarantee expense of a standby letter of credit for a third party non-profit organization and changes in the fair value of contingent consideration and warrant liabilities.

Results of Operations

Comparison of the Three Months Ended September 30, 2023 and 2022

The following table presents our unaudited Consolidated Statement of Operations for the three months ended September 30, 2023 and 2022, and the percentage change between the two periods:

	Three Months Ended September 30,
(in thousands)	2023		2022		$ Change		% Change
Revenue	$	113,327	$	114,619	$	(1,292)	(1)	%
Costs and operating expenses:
Costs of revenue (exclusive of amortization and depreciation below)	64,367		60,322		4,045		7	%
Sales and marketing	13,549		12,032		1,517		13	%
Product and technology	15,269		17,136		(1,867)		(11)	%
General and administrative	35,251		38,552		(3,301)		(9)	%
Depreciation and amortization	14,613		12,053		2,560		21	%
Total costs and operating expenses	143,049		140,095		2,954		2	%
Loss from operations	(29,722)		(25,476)		(4,246)		(17)	%
Other income (expense)
Interest income	1,535		319		1,216		n.m
Interest expense	(513)		(548)		(35)		(6)	%
Other income (expense)	3,286		(2,382)		5,668		238	%
Total other income (expense)	4,308		(2,611)		6,919		265	%
Net loss before taxes	(25,414)		(28,087)		2,673		10	%
Income tax benefit	43		627		(584)		(93)	%
Net loss	(25,371)		(27,460)		2,089		8	%
Net loss attributable to noncontrolling interest in subsidiaries	(920)		(103)		(817)		n.m
Net loss attributable to Sharecare, Inc.	$	(24,451)	$	(27,357)	$	2,906	11	%

____________

n.m. — Percentage change not meaningful

Revenue

Revenue decreased $1.3 million, or 1%, from $114.6 million for the three months ended September 30, 2022 to $113.3 million for the three months ended September 30, 2023. Overall, revenue decreased from reduced supply of nurses in our home health business, updated fee structures with a legacy contract, and the decrease of Smart Omix deliverables offset by an increase in the medical records business.

The channel revenue changed as follows: enterprise channel decreased by $5.0 million (from $65.2 million for 2022 to $60.2 million for 2023), the provider channel increased by $4.3 million (from $28.7 million for 2022 to $33.0 million for 2023)

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and the life sciences channel decreased by $0.6 million (from $20.7 million for 2022 to $20.1 million for 2023). The decrease in the enterprise channel of 8% was attributable mostly to reductions in legacy customer fee structures and home health demand. The provider channel increase of 15% was attributable to increased medical record volume and new customers in both the release of information and medical record audit product lines. The life sciences channel decreased 3% due to the expected decrease of Smart Omix deliverables, during the period.

Costs of Revenue

Costs of revenue increased $4.0 million, or 7%, from $60.3 million for the three months ended September 30, 2022 to $64.4 million for the three months ended September 30, 2023. The increase was due to the increased revenue in advocacy and the direct costs of delivery of those services, the globalization of our medical records business, as well as a shift in product mix in several business lines.

Sales and Marketing

Sales and marketing expense increased $1.5 million, or 13%, from $12.0 million for the three months ended September 30, 2022 to $13.5 million for the three months ended September 30, 2023. The increase was attributable to additional share-based compensation expense.

Product and Technology

Product and technology expenses decreased $1.9 million, or 11%, from $17.1 million for the three months ended September 30, 2022 to $15.3 million for the three months ended September 30, 2023. The decrease was attributable to decreased non-cash share based compensation expense offset by increases in reorganization and severance costs tied to our globalization efforts.

General and Administrative

General and administrative expense decreased $3.3 million, or 9%, from $38.6 million for the three months ended September 30, 2022 to $35.3 million for the three months ended September 30, 2023. General and administrative expense decreased due to cost reduction efforts of our facility lease footprint and lower consulting for the home health business as well as a one-time bonus earnout in the prior period, all of which contributed to a decrease of $5.9 million. Partially offsetting the reductions was an increase of $2.6 million in non-cash share-based compensation expense.

Depreciation and Amortization

Depreciation and amortization increased $2.6 million, or 21%, from $12.1 million for the three months ended September 30, 2022 to $14.6 million for the three months ended September 30, 2023. The increase was primarily related to placing platform-related developed software into service.

Other (Expense) Income

Other (expense) income fluctuated $5.7 million from $2.4 million of expense for the three months ended September 30, 2022 to $3.3 million of income for the three months ended September 30, 2023. This activity was mostly related to non-cash mark-to-market adjustments to contingent consideration and warrant liabilities where the adjustment is tied to the change in the per share price of the Company’s common stock. See Note 1 to Sharecare’s consolidated financial statements included elsewhere in this Quarterly Report on Form 10-Q.

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Comparison of the Nine Months Ended September 30, 2023 and 2022

The following table presents our unaudited Consolidated Statement of Operations for the nine months ended September 30, 2023 and 2022, and the percentage change between the two periods:

	Nine Months Ended September 30,
(in thousands)	2023		2022		$ Change		% Change
Revenue	$	339,975	$	319,153	$	20,822	7	%
Costs and operating expenses:
Costs of revenue (exclusive of amortization and depreciation below)	195,207		165,052		30,155		18	%
Sales and marketing	43,858		40,698		3,160		8	%
Product and technology	53,112		54,237		(1,125)		(2)	%
General and administrative	104,741		138,041		(33,300)		(24)	%
Depreciation and amortization	43,578		32,831		10,747		33	%
Total costs and operating expenses	440,496		430,859		9,637		2	%
Loss from operations	(100,521)		(111,706)		11,185		10	%
Other income (expense)
Interest income	4,861		450		4,411		980	%
Interest expense	(1,395)		(1,579)		(184)		(12)	%
Other income	1,085		17,290		(16,205)		(94)	%
Total other income	4,551		16,161		(11,610)		(72)	%
Net loss before taxes	(95,970)		(95,545)		(425)		—	%
Income tax (expense) benefit	(53)		265		(318)		(120)	%
Net loss	(96,023)		(95,280)		$	(743)	(1)	%
Net loss attributable to noncontrolling interest in subsidiaries	(1,770)		(697)		(1,073)		(154)	%
Net loss attributable to Sharecare, Inc.	$	(94,253)	$	(94,583)	$	330	—	%

Revenue

Revenue increased $20.8 million, or 7%, from $319.2 million for the nine months ended September 30, 2022 to $340.0 million for the nine months ended September 30, 2023. Overall, we saw growth from the new advocacy product line of $24.2 million as well as organic growth in our medical records business, partially offset by declines in home health demand.

The channel revenue changed as follows: enterprise channel increased by $9.6 million (from $184.9 million for 2022 to $194.5 million for 2023), the provider channel increased by $11.3 million (from $79.8 million for 2022 to $91.1 million for 2023) and the life sciences channel decreased by $0.1 million (from $54.4 million for 2022 to $54.4 million for 2023). Increases in the enterprise channel of 5% were attributable to the new advocacy product and increased engagement in digital therapeutics, partially offset by decreased demand in home health. The provider channel increase of 14% was attributable to increased medical record volume and new customers in both the release of information and medical record audit product lines. The life sciences channel was consistent with the prior year and in line with expectations.

Costs of Revenue

Costs of revenue increased $30.2 million, or 18%, from $165.1 million for the nine months ended September 30, 2022 to $195.2 million for the nine months ended September 30, 2023. The increase was due to increased sales. The percentage increase in costs of revenue was higher than the percentage increase in revenue primarily from shifts in product mix and the increase of direct costs related to delivery of advocacy services for several large new customers.

Sales and Marketing

Sales and marketing expense increased $3.2 million, or 8%, from $40.7 million for the nine months ended September 30, 2022 to $43.9 million for the nine months ended September 30, 2023. The increase includes $2.8 million in increased salary and

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benefit costs for new sales and account management headcount along with additional share-based compensation and travel expenses. The increases were partially offset with reductions in brand marketing and recruiting expenses

Product and Technology

Product and technology expenses decreased $1.1 million, or 2%, from $54.2 million for the nine months ended September 30, 2022 to $53.1 million for the nine months ended September 30, 2023. The decrease was attributable mostly to reduction in labor and share-based compensation along with lower expenses for hardware and applications services. These decreases were slightly offset by increased severance expense.

General and Administrative

General and administrative expense decreased $33.3 million, or 24%, from $138.0 million for the nine months ended September 30, 2022 to $104.7 million for the nine months ended September 30, 2023. Non-cash share-based compensation expense and non-operational expenses accounted for $29.7 million of the decrease, with the remainder attributable to a one-time bonus earnout in the prior year and decreases to business insurance and recruiting expense.

Depreciation and Amortization

Depreciation and amortization increased $10.7 million, or 33%, from $32.8 million for the nine months ended September 30, 2022 to $43.6 million for the nine months ended September 30, 2023. The increase was primarily related to placing platform-related developed software into service.

Other Income

Other income decreased $16.2 million from $17.3 million of income for the nine months ended September 30, 2022 to $1.1 million of income for the nine months ended September 30, 2023. The decrease in income was mostly related to non-cash mark-to-market adjustments to contingent consideration and warrant liabilities where the adjustment is tied to the change in the per share price of the Company’s common stock. See Note 1 to Sharecare’s consolidated financial statements included elsewhere in this Quarterly Report on Form 10-Q.

Non-GAAP Financial Measures

In addition to our financial results determined in accordance with U.S. GAAP, we believe the non-GAAP measures adjusted EBITDA, adjusted net loss, and adjusted loss per share, are useful in evaluating our operating performance. We use adjusted EBITDA, adjusted net loss, and adjusted loss per share to evaluate our ongoing operations and for internal planning and forecasting purposes. We believe that these non-GAAP financial measures, when taken together with the corresponding GAAP financial measures, provide meaningful supplemental information regarding our performance by excluding certain items that may not be indicative of our business, results of operations, or outlook. In particular, we believe that the use of adjusted EBITDA, adjusted net loss, and adjusted loss per share is helpful to our investors as they are metrics used by management in assessing the health of our business and our operating performance. However, non-GAAP financial information is presented for supplemental informational purposes only, has limitations as an analytical tool, and should not be considered in isolation or as a substitute for financial information presented in accordance with GAAP. In addition, other companies, including companies in our industry, may calculate similarly-titled non-GAAP measures differently or may use other measures to evaluate their performance, all of which could reduce the usefulness of our non-GAAP financial measures as a tool for comparison. The reconciliations of adjusted EBITDA, adjusted net loss, and adjusted loss per share to net loss, the most directly comparable financial measure stated in accordance with GAAP, are provided below. Investors are encouraged to review the reconciliations and not to rely on any single financial measure to evaluate our business.

Adjusted EBITDA

Adjusted EBITDA is a key performance measure that management uses to assess our operating performance. Because adjusted EBITDA facilitates internal comparisons of our historical operating performance on a more consistent basis, we use this measure for business planning purposes.

We calculate adjusted EBITDA as net loss adjusted to exclude (i) depreciation and amortization, (ii) interest income, (iii) interest expense, (iv) income tax (benefit) expense, (v) other (income) expense (non-operating), (vi) share-based compensation, (vii) warrants issued with revenue contracts, (viii) amortization of non-cash payment for research and development, (ix) non-operating, non-recurring costs, (x) reorganizational and severance costs, and (xi) acquisition-related

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costs. We do not view the items excluded as representative of normal, recurring, cash operating expenses necessary to operate our lines of business and services.

Non-operating, non-recurring costs for the three months ended September 30, 2023 primarily include costs related to legal matters. Non-operating, non-recurring costs for the nine months ended September 30, 2023 include costs of our ERP system implementation, costs of contractual obligations associated with a financially distressed vendor, and costs related to legal matters. The ERP and legal matter costs are recorded in general and administrative operating expense and the financially distressed vendor costs are recorded in cost of revenue in the Consolidated Statement of Operations and Comprehensive Loss for each respective period presented.

Legal matter costs include attorney fees associated with a dispute that arose from a prior acquisition and attorney fees associated with the submission of an unsolicited acquisition offer as filed in the Schedule 13D with the SEC on October 11, 2023. These matters have unique facts and circumstance that are not directly related to our operations. We do not consider these costs to be normal, recurring, cash operating expenses necessary to operate our business.

The ERP implementation is viewed as a transformational undertaking due to the extensive scope and inherent change management involved to transition to a new single-solution ERP system from the disparate legacy systems. These costs consist of internal and third-party costs of the ERP implementation and do not include capitalized costs, depreciation and/or amortization, or costs to support or maintain software applications or systems once they are in productive use. We will not continue to incur such costs once the ERP system is fully implemented as planned in 2023, and such costs are not expected to recur in the foreseeable future. We do not consider these costs to be normal, recurring, cash operating expenses necessary to operate our business.

Financially distressed vendor costs include financial support from us to a vendor in response to the vendor’s financial difficulties, which absent such support would have resulted in an interruption of our service to our customers. Because we are committed to providing uninterrupted service to our customers, and to minimizing the risk of such a disruption, we made additional, advance payments to the vendor beyond those that were due to the vendor in association with services procured from the vendor. We ceased procuring services from the vendor in Q2 2023 and subsequent to that period no further amounts were paid. Because the costs of the additional payments made to the vendor were incremental to the costs incurred by us to deliver service to our customers, we do not consider them to be normal, recurring, cash operating expenses necessary to operate our business.

Reorganizational and severance costs are a component of our Globalization Efforts and Cost Savings as described in Key Factors and Trends Affecting our Operating Performance. These costs are due to efforts to globalize and centralize our workforce that will be implemented throughout 2023. We have never had a global shared service center and view this undertaking as outside the scope of normal operations. Costs include salary, benefits, equity and bonus compensation, and other employee costs for those who were identified to be terminated. These costs were recorded in sales and marketing, product and technology, and general and administrative operating expenses in the Consolidated Statement of Operations and Comprehensive Loss for the periods presented, based on the employee’s respective job function. Because these costs are part of a specific and unprecedented initiative, we do not consider these expenses to be normal, recurring, cash operating expenses necessary to operate our business.

Certain prior period adjusted EBITDA add-back amounts have been reclassified to new add-back line items in order to conform to the current period presentation and to more accurately describe the nature of the amounts year-over-year.

The following table presents a reconciliation of adjusted EBITDA from the most comparable GAAP measure, net loss, for the three and nine months ended September 30, 2023 and 2022 (in thousands):

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	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
Net loss	$	(25,371)	$	(27,460)	$	(96,023)	$	(95,280)
Add:
Depreciation and amortization	14,613		12,053		43,578		32,831
Interest income	(1,535)		(319)		(4,861)		(450)
Interest expense	513		548		1,395		1,579
Income tax (benefit) expense	(43)		(627)		53		(265)
Other (income) expense	(3,286)		2,382		(1,085)		(17,290)
Share-based compensation	13,206		10,331		35,322		61,619
Warrants issued with revenue contracts	10		14		38		48
Amortization of non-cash payment for research and development	1,190		423		3,571		1,269
Non-operating, non-recurring costs(a)	1,296		3,062		4,415		7,601
Reorganizational and severance costs(b)	9,010		3,265		26,265		6,868
Acquisition-related costs	—		1,520		825		4,744
Adjusted EBITDA(c)(d)	$	9,603	$	5,192	$	13,493	$	3,274

____________

(a)For the three months ended September 30, 2023, primarily represents costs related to legal matters of $0.8 million. For the nine months ended September 30, 2023, primarily represents costs related to the ERP implementation of $1.0 million, contractual obligations of $0.7 million, and legal matters of $0.9 million.

(b)For the three months ended September 30, 2023, primarily represents costs related to globalizing the Company's workforce of $6.9 million and severance of $2.1 million. For the nine months ended September 30, 2023, primarily represents costs related to globalizing the Company's workforce of $22.5 million and severance of $3.8 million.

(c)Includes non-cash amortization associated with contract liabilities recorded in connection with acquired businesses.

(d)Effective September 30, 2023, we no longer exclude costs associated with exiting a contract, lease terminations, and indirect globalization employee costs from our computation of Adjusted EBITDA. For the three months ended September 30, 2023 and 2022, these costs totaled $0 and $2.0 million, respectively. For the nine months ended September 30, 2023 and 2022, these costs totaled $2.0 million and $7.9 million, respectively. Adjusted EBITDA for all prior periods presented has been recast to conform to the current period computation methodology.

Adjusted Net Loss

Adjusted net loss is a key performance measure that management uses to assess our operating performance. Because adjusted net loss facilitates internal comparisons of our historical operating performance on a more consistent basis, we use this measure for business planning purposes and to evaluate our performance.

We calculate adjusted net loss as net loss attributable to Sharecare, Inc. adjusted to exclude (i) amortization of acquired intangibles, (ii) amortization of deferred financing fees, (iii) change in fair value of warrant liability and contingent consideration, (iv) share-based compensation, (v) warrants issued with revenue contracts, (vi) amortization of non-cash payment for research and development, (vii) non-operating, non-recurring costs, (viii) reorganizational and severance costs, and (ix) acquisition-related costs. We do not view the items excluded as representative of normal, recurring, cash operating expenses necessary to operate our lines of business and services.

See Adjusted EBITDA above for the discussion of the nature of costs underlying the categories of net costs associated with exiting a contract, non-operating, non-recurring costs, and reorganizational and severance costs.

Certain prior period adjusted net loss add-back amounts have been reclassified to new add-back line items in order to conform to the current period presentation and to more accurately describe the nature of the amounts year-over-year.

Adjusted Loss Per Share

Adjusted loss per share is a key performance measure that management uses to assess our operating performance. Because adjusted loss per share facilitates internal comparisons of our historical operating performance on a more consistent basis, we use this measure for business planning purposes and to evaluate our performance.

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We calculate adjusted loss per share as adjusted net loss, as defined above, divided by the number of weighted average common shares outstanding - basic and diluted. We do not view the items excluded as representative of normal, recurring, cash operating expenses necessary to operate our lines of business and services.

The following table presents a reconciliation of adjusted net loss and adjusted loss per share from the most comparable GAAP measure, net loss, for the three months ended September 30, 2023 and 2022 (in thousands, except share numbers and per share amounts):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023			2022
Net loss attributable to Sharecare, Inc.	$	(24,451)	$	(27,357)	$	(94,253)		$	(94,583)
Add:
Amortization of acquired intangibles(a)	1,632		1,632		4,897			4,895
Amortization of deferred financing fees	—		71		31			209
Change in fair value of warrant liability and contingent consideration	(3,304)		2,977		(3,346)			(15,765)
Share-based compensation	13,206		10,331		35,322			61,619
Warrants issued with revenue contracts	10		14		38			48
Amortization of non-cash payment for research and development	1,190		423		3,571			1,269
Non-operating, non-recurring costs(b)	1,296		3,062		4,415			7,601
Reorganizational and severance costs(c)	9,010		3,265		26,265		—	6,868
Acquisition-related costs	—		1,520		825			4,744
Adjusted net loss(d)(e)	$	(1,411)	$	(4,062)	$	(22,235)		$	(23,095)
Weighted-average common shares outstanding, basic and diluted	351,519,172		349,615,224		352,845,500			347,232,210
Loss per share	$	(0.07)	$	(0.08)	$	(0.27)		$	(0.27)
Adjusted loss per share	$	0.00	$	(0.01)	$	(0.06)		$	(0.07)

____________

(a)Represents non-cash expenses related to the amortization of intangibles in connection with acquired businesses.

(b)For the three months ended September 30, 2023, primarily represents costs related to legal matters of $0.8 million. For the nine months ended September 30, 2023, primarily represents costs related to the ERP implementation of $1.0 million, contractual obligations of $0.7 million, and legal matters of $0.9 million.

(c)For the three months ended September 30, 2023, primarily represents costs related to globalizing the Company's workforce of $6.9 million and severance of $2.1 million. For the nine months ended September 30, 2023, primarily represents costs related to globalizing the Company's workforce of $22.5 million and severance of $3.8 million.

(d)The income tax effect of the Company’s non-GAAP reconciling items are offset by valuation allowance adjustments of the same amount given the Company is in a full valuation allowance position.

(e)Effective September 30, 2023, we no longer exclude costs associated with exiting a contract, lease terminations, and indirect globalization employee costs from our computation of Adjusted Net Loss. For the three months ended September 30, 2023 and 2022, these costs totaled $0 and $2.0 million, respectively. For the nine months ended September 30, 2023 and 2022, these costs totaled $2.0 million and $7.9 million, respectively. Adjusted Net Loss for all prior periods presented has been recast to conform to the current period computation methodology.

Liquidity and Capital Resources

We measure liquidity in terms of our ability to fund the cash requirements of our business operations, including working capital and capital expenditure needs, share repurchases, contractual obligations and other commitments, with cash flows from operations and other sources of funding. Our ability to expand and grow our business will depend on many factors, including our working capital needs and the evolution of our operating cash flows.

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We had $128.0 million in cash and cash equivalents as of September 30, 2023. Our principal commitments as of September 30, 2023 consist of operating leases and purchase commitments. The Company maintains its Senior Secured Credit Agreement. As of September 30, 2023, there was $54.0 million available for borrowing under the Revolving Facility.

We believe our cash on hand will be sufficient to meet our operating cash flow, working capital, capital expenditure requirements, and fund share repurchases in the short-term (i.e., the 12 months from the date of this Quarterly Report on Form 10-Q). Our long-term liquidity (i.e., more than 12 months from the date of this Quarterly Report on Form 10-Q) needs include cash necessary to support our business growth and contractual commitments. We believe that the potential financing capital available to us in the future is sufficient to fund our long-term liquidity needs, however, we are continually reviewing our capital resources to determine whether we can meet our short- and long-term goals and we may require additional capital to do so. We may also need additional cash resources due to potential changes in business conditions or other developments, including unanticipated regulatory developments, significant acquisitions, and competitive pressures. We expect our capital expenditures and working capital requirements to continue to increase in the immediate future as we seek to expand our solution offerings. To the extent that our current resources are insufficient to satisfy our cash requirements, we may need to seek additional equity or debt financing. If the needed financing is not available, or if the terms of financing are less desirable than we expect, we may be forced to decrease our level of investment in new product offerings and related marketing initiatives or to scale back our existing operations, which could have an adverse impact on our business and financial prospects.

The following table summarizes our cash flow activities for the periods presented:

	Nine Months Ended September 30,
(in thousands)	2023		2022
Net cash used in operating activities	$	(22,922)	$	(42,166)
Net cash used in investing activities	$	(22,884)	$	(31,824)
Net cash (used in) provided by financing activities	$	(8,757)	$	5,768

Operating Activities

Net cash used in operating activities for the nine months ended September 30, 2023 was $22.9 million, a decrease of $19.2 million from $42.2 million of net cash used in operating activities for the nine months ended September 30, 2022. Cash used during this period included the $96.0 million net loss for the nine months ended September 30, 2023, offset by non-cash items of $84.0 million, which were primarily attributable to depreciation and amortization expense, and share-based compensation. In addition, changes in operating assets and liabilities of $10.9 million resulted in net cash used, attributable to accounts receivable, net, prepaid expense and other assets, accounts payable and accrued expenses, and deferred revenue.

Investing Activities

Net cash used in investing activities for the nine months ended September 30, 2023 was $22.9 million compared to $31.8 million of net cash used in investing activities for the nine months ended September 30, 2022. The decrease in cash outflows was primarily due to decreases in cash paid for capitalized internal-use software costs.

Financing Activities

Net cash used in financing activities for the nine months ended September 30, 2023 was $8.8 million, primarily due to payments for shares repurchased of $9.4 million, partially offset by $1.4 million in proceeds from exercise of common stock options.

Net cash provided by financing activities for the nine months ended September 30, 2022 was $5.8 million, primarily due to cash received from the proceeds from exercised common stock options of $6.3 million.

Contractual Obligations

There were no material changes to contractual obligations since our Annual Report on Form 10-K filed with the SEC on March 31, 2023.

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Financing Arrangements

Senior Secured Credit Agreement

On February 10, 2023, the company renewed its Senior Secured Credit Agreement. The Senior Secured Credit Agreement was due to mature on February 10, 2023 and the Ninth Amendment extends the maturity date of the Senior Secured Credit Agreement to February 10, 2026. The total commitments under the Senior Secured Revolving Credit Facility remain unchanged at $60.0 million (the “Revolving Facility”) as a result of the Ninth Amendment but the sublimit for Letters of Credit has increased from $10.0 million to $15.0 million. Availability under the Revolving Facility is generally subject to a borrowing base based on a percentage of applicable eligible receivables. Borrowings under the Revolving Facility bear interest at a rate equal to, at the applicable Borrower’s option, either (a) a base rate plus a margin of 0.75%, or (b) the 1, 3, or 6 month SOFR Rate plus 1.75%. The Ninth Amendment amends other terms of the existing Credit Agreement, including eliminating minimum liquidity and minimum EBITDA covenants, increased thresholds for certain permitted transactions, modifications to reporting and other changes.

The Senior Secured Credit Agreement contains a number of customary affirmative and negative covenants and we were in compliance with those covenants as of September 30, 2023. As of September 30, 2023, there were $0.5 million borrowings outstanding under the Revolving Facility.

Critical Accounting Estimates

Our financial statements are prepared in accordance with GAAP. The preparation of the consolidated financial statements in conformity with GAAP requires management to make a number of estimates and assumptions relating to the reported amounts of assets and liabilities at the date of the consolidated financial statements and the reported amounts of revenues and expenses during the reporting period. We evaluate our significant estimates on an ongoing basis, including, but not limited to, revenue recognition and income taxes. We base our estimates on historical experience, known trends, and other market-specific or relevant factors that we believe to be reasonable under the circumstances. Changes in estimates are recorded in the period in which they become known. Actual results may differ from those estimates or assumptions.

We believe that the accounting policies described below involve a significant degree of judgment and complexity. Accordingly, we believe these are the most critical to aid in fully understanding and evaluating our consolidated financial condition and results of operations. For further information, see Note 1 to Sharecare’s consolidated financial statements included elsewhere in this Quarterly Report on Form 10-Q.

Revenue Recognition

Revenue is recognized when control of the promised good or service is transferred to the client, in an amount that reflects the consideration we expect to be entitled to in exchange for that good or service. Sales and usage-based taxes are excluded from revenue. We serve a diverse group of clients. We are the principal in all outstanding revenue arrangements except for CareLinx. CareLinx has B2C and B2B2C service lines for which CareLinx is generally the agent and we recognize the commission revenue based on the amount billed using the “as-invoiced” practical expedient.

Enterprise Revenue

The enterprise channel provides employers and health plans with health management programs for large populations, including digital engagement, telephonic coaching, incentives, biometrics, digital therapeutics, home care health offerings, advocacy solutions, and subscriptions to the Sharecare platform. Revenue is recognized on a PMPM basis or as services are provided. Member participation fees are generally determined by multiplying the contractually negotiated member rate by the number of members eligible for services during the month. Member participation rates are established during contract negotiations with clients, often based on a portion of the value the programs are expected to create. Contracts with health plans, health care systems and government organizations generally range from three to five years with several comprehensive strategic agreements extending for longer periods. Contracts with larger employer clients typically have two to four year terms.

Health management program contracts often include a fee for the subscription of the Sharecare digital platform and various other platforms under doc.ai, which may also be sold on a stand-alone basis. These services allow members to access Sharecare’s proprietary mobile application with a comprehensive suite of health and wellness management programs, content, and tools. Revenue is recognized on a per member or a fixed fee basis as the services are provided.

Sharecare’s Blue Zones Project is a community well-being improvement initiative designed to change the way people experience the world around them by encouraging and promoting better lifestyle choices, such as commuting, eating, and social habits. Because healthier environments naturally nudge people toward healthier choices, Blue Zones Project focuses on

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influencing the Life Radius®, the area close to home in which people spend 90% of their lives. Blue Zones Project best practices use people, places, and policy as levers to transform those surroundings. These contracts normally include two performance obligations, the discovery period and the subsequent content delivery for each year of engagement. The revenue is recognized based on the relative standalone selling price of the performance obligations evenly over time. These contracts do not include termination clauses and often have two to four year terms.

Sharecare’s doc.ai offering unlocks the value of health data through licensing artificial intelligence modules and through the creation of products for a portfolio of clients including payors, pharma, and providers. These contracts generally include two performance obligations. The software license and maintenance/support are considered one series of distinct performance obligations and professional services is considered a separate distinct performance obligation. Revenue is recognized for all identified performance obligations as services are delivered.

Sharecare’s CareLinx offerings are focused on connecting caregivers with facilities or individuals that are in need of additional support. These services are generally considered a series of distinct performance obligations. Revenue is recognized for all identified performance obligations as billed using the “as-invoiced” practical expedient.

Certain contracts place a portion of fees at risk based on achieving certain performance metrics, such as cost savings, and/or clinical outcomes improvements (performance-based). We use the most likely amount method to estimate variable consideration for these performance guarantees. We include in the transaction price some or all of an amount of variable consideration amount only to the extent that it is probable that a significant reversal in the amount of cumulative revenue recognized will not occur when the uncertainty associated with the variable consideration is subsequently resolved. We utilize customer data to measure performance.

In the event that performance levels are not met by the end of the measurement period, typically one year, some or all of the performance-based fees are required to be refunded. During the settlement process under a contract, which generally occurs six to eight months after the end of a contract year, performance-based fees are reconciled and settled.

Clients are generally billed monthly for the entire amount of the fees contractually due for the prior month’s enrollment, which typically includes the amount, if any, that is performance-based and may be subject to refund should performance targets not be met. Fees for participation are typically billed in the month after the services are provided. Deferred revenues arise from contracts that permit upfront billing and collection of fees covering the entire contractual service period, generally six months to a year. A limited number of contracts provide for certain performance-based fees that cannot be billed until after they are reconciled with the client.

Provider Revenue

Our provider channel revenue is primarily based on the volume of health document requests fulfilled and recognized upon satisfactory delivery to the client. In addition, provider revenue is derived from subscription fees for various technology-related services that assist providers with efficiency and productivity and enhanced patient care. Subscription fees are recognized ratably over the contractual period.

Life Sciences Revenue

Our life sciences channel generates revenue mostly through ad sponsorships and content delivery. Content delivery revenue is recognized when the content is delivered to the client. Ad sponsorship revenue is recognized when the contractual page views or impressions are delivered and the transaction has met the criteria for revenue recognition.

Certain customer transactions may contain multiple performance obligations that may include delivery of content, page views, and ad sponsorship over time. To account for each of these elements separately, the delivered elements must be capable of being distinct and must be distinct in the context of the contract.

New Accounting Pronouncements

See Note 1 to Sharecare’s consolidated financial statements included elsewhere in this Quarterly Report on Form 10-Q.

Emerging Growth Company Accounting Election

Section 102(b)(1) of the JOBS Act exempts emerging growth companies from being required to comply with new or revised financial accounting standards until private companies are required to comply with the new or revised financial accounting standards. The JOBS Act provides that a company can choose not to take advantage of the extended transition period and comply with the requirements that apply to non-emerging growth companies, and any such election to not take advantage of the extended transition period is irrevocable. We expect to remain an emerging growth company at least through

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the end of the 2023 fiscal year and expect to continue to take advantage of the benefits of the extended transition period. This may make it difficult or impossible to compare our financial results with the financial results of another public company that is either not an emerging growth company or is an emerging growth company that has chosen not to take advantage of the extended transition period exemptions for emerging growth companies because of the potential differences in accounting standards used.

ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

We have in the past and may in the future be exposed to certain market risks, including interest rate, foreign currency exchange, and financial instrument risks, in the ordinary course of our business. Currently, these risks are not material to our financial condition or results of operations, but they may be in the future.

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ITEM 4. CONTROLS AND PROCEDURES

Disclosure controls and procedures are controls and other procedures that are designed to ensure that information required to be disclosed in our reports filed or submitted under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms. Disclosure controls and procedures include, without limitation, controls and procedures designed to ensure that information required to be disclosed in company reports filed or submitted under the Exchange Act is accumulated and communicated to management, including our Chief Executive Officer (who serves as our Principal Executive Officer) and Chief Financial Officer (who serves as our Principal Financial Officer), as appropriate, to allow timely decisions regarding required disclosure.

Evaluation of Disclosure Controls and Procedures

As required by Rules 13a-15 and 15d-15 under the Exchange Act, our Chief Executive Officer and Chief Financial Officer carried out an evaluation of the effectiveness of the design and operation of our disclosure controls and procedures as of September 30, 2023. Based upon their evaluation, our Chief Executive Officer and Chief Financial Officer concluded that our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act) were effective as of September 30, 2023. Management believes that the financial statements included in this Quarterly Report on Form 10-Q present fairly in all material respects our financial position, results of operations and cash flows for the periods presented.

Limitations on Effectiveness of Controls and Procedures

Our management, including our principal executive officer and principal financial officer, do not expect that our disclosure controls and procedures or our internal control over financial reporting will prevent all errors and all fraud. A control system, no matter how well designed and operated, can provide only reasonable, not absolute, assurance that the objectives of the control system are met. Further, the design of a control system must reflect the fact that there are resource constraints, and the benefits of controls must be considered relative to their costs. Because of the inherent limitations in all control systems, no evaluation of controls can provide absolute assurance that all control issues and instances of fraud, if any, have been detected. These inherent limitations include the realities that judgments in decision-making can be faulty, and that breakdowns can occur because of a simple error or mistake. Additionally, controls can be circumvented by the individual acts of some persons, by collusion of two or more people or by management override of the controls. The design of any system of controls is also based in part upon certain assumptions about the likelihood of future events, and there can be no assurance that any design will succeed in achieving its stated goals under all potential future conditions; over time, controls may become inadequate because of changes in conditions, or the degree of compliance with policies or procedures may deteriorate. Due to inherent limitations in a cost-effective control system, misstatements due to error or fraud may occur and not be detected.

Changes in Internal Control over Financial Reporting

There have been no changes in our internal control over financial reporting identified in connection with the evaluation required by paragraph (d) of Rule 13a-15 of the SEC that occurred during our last quarter ended September 30, 2023 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

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Part II - Other Information

ITEM 1. LEGAL PROCEEDINGS

From time-to-time, we may be subject to various legal proceedings and claims that arise in the normal course of our business activities. Although the results of these legal proceedings, claims, and investigations cannot be predicted with certainty, we do not believe that the final outcome of any matters that we, or any of our subsidiaries, are currently involved in are reasonably likely to have a material adverse effect on our business, financial condition or results of operations. Regardless of final outcomes, however, any such proceedings, claims and investigations may nonetheless impose a significant burden on management and employees and be costly to defend, with unfavorable preliminary or interim rulings.

The section entitled “Legal Matters” in Note 7 to Sharecare’s consolidated financial statements included elsewhere in this Quarterly Report on Form 10-Q is incorporated by reference herein.

ITEM 1A.     RISK FACTORS

Factors that could cause our actual results to differ materially from those in this Quarterly Report are any of the risks described in our Annual Report on Form 10-K filed with the SEC on March 31, 2023. Any of these factors could result in a significant or material adverse effect on our results of operations or financial condition. Additional risk factors not presently known to us or that we currently deem immaterial may also impair our business or results of operations.

As of the date of this Quarterly Report on Form 10-Q, there have been no material changes to the risk factors disclosed in our Annual Report on Form 10-K filed with the SEC on March 31, 2023. However, we may disclose changes to such factors or disclose additional factors from time to time in our future filings with the SEC.

ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEED

The following table provides information about the purchases of shares of our common stock during the three months ended September 30, 2023:

Period	Total number of shares purchased	Average price paid per share		Total number of shares purchased as part of publicly announced program(1)	Approximate dollar value of shares that may yet be purchased under the program
July 1, 2023 through July 31, 2023	—	$	—	—	$	47,412,000
August 1, 2023 through August 31, 2023	5,893,035	$	1.13	5,893,035	$	40,774,500
September 1, 2023 through September 30, 2023	—	$	—	—	$	40,774,500
Totals	7,443,035	$	1.24	7,443,035	$	40,774,500

(1) On May 31, 2023, the Board of Directors announced that it had re-authorized a $50 million stock repurchase program. The stock repurchase program has a 12-month term from May 31, 2023 to May 31, 2024. As of September 30, 2023, a dollar value of approximately $40.8 million in shares authorized remain available to be repurchased. There were no other repurchase programs announced as of September 30, 2023.

ITEM 3. DEFAULTS UPON SENIOR SECURITIES

None.

ITEM 4. MINE SAFETY DISCLOSURES

Not applicable.

ITEM 5. OTHER INFORMATION

During the quarter ended September 30, 2023, none of our directors or executive officers adopted, modified, or terminated any contract, instruction, or written plan for the purchase or sale of our common stock that was intended to satisfy the affirmative defense conditions of Rule 10b5-1(c) or any “non-Rule 10b5-1 trading arrangement.”

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ITEM 6. EXHIBITS

Exhibit	Description
31.1*	Certification of Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
31.2*	Certification of Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
32.1**	Certification of Chief Executive Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
32.2**	Certification of Chief Financial Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
101.INS*	Inline XBRL Instance Document – the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.
101.SCH*	Inline XBRL Taxonomy Extension Schema Document
101.CAL*	Inline XBRL Taxonomy Extension Calculation Linkbase Document
101.DEF*	Inline XBRL Taxonomy Extension Definition Linkbase Document
101.LAB*	Inline XBRL Taxonomy Extension Label Linkbase Document
101.PRE*	Inline XBRL Taxonomy Extension Presentation Linkbase Document
104	The cover page for the Company’s Quarterly Report on Form 10-Q has been formatted in Inline XBRL and contained in Exhibit 101

____________

*	Filed herewith
**	Furnished herewith

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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

Dated: November 9, 2023	SHARECARE, INC.
	By: /s/ Jeffrey Arnold
	Name:	Jeffrey Arnold
	Title:	Chief Executive Officer (Principal Executive Officer)
	By: /s/ Justin Ferrero
	Name:	Justin Ferrero
	Title:	President and Chief Financial Officer (Principal Financial Officer)

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EX-31.1

Exhibit 31.1

CERTIFICATION OF PRINCIPAL EXECUTIVE OFFICER PURSUANT TO EXCHANGE ACT RULE 13a-14(a) AS

ADOPTED PURSUANT TO SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

I, Jeffrey T. Arnold, certify that:

1.I have reviewed this Quarterly Report on Form 10-Q of Sharecare, Inc.;

2.Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3.Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4.The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) for the registrant and have:

a.Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b.Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c.Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d.Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5.The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

a.All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

b.Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

Dated: November 9, 2023	/s/ Jeffrey T. Arnold
	Jeffrey T. Arnold
	Chief Executive Officer (Principal Executive Officer)

EX-31.2

Exhibit 31.2

CERTIFICATION OF PRINCIPAL FINANCIAL OFFICER PURSUANT TO EXCHANGE ACT RULE 13a-14(a) AS

ADOPTED PURSUANT TO SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

I, Justin Ferrero, certify that:

1.I have reviewed this Quarterly Report on Form 10-Q of Sharecare, Inc.;

2.Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3.Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4.The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) for the registrant and have:

a.Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b.Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c.Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d.Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5.The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

a.All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

b.Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

Dated: November 9, 2023	/s/ Justin Ferrero
	Justin Ferrero
	President and Chief Financial Officer (Principal Financial Officer)

EX-32.1

Exhibit 32.1

CERTIFICATION PURSUANT TO

18 U.S.C. SECTION 1350

AS ADOPTED PURSUANT TO

SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Quarterly Report of Sharecare, Inc. (the “Company”) on Form 10-Q for the quarterly period ended September 30, 2023, as filed with the Securities and Exchange Commission (the “Report”), I, Jeffrey T. Arnold, Chief Executive Officer of the Company, certify, pursuant to 18 U.S.C. §1350, as added by §906 of the Sarbanes-Oxley Act of 2002, that:

1.The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

2.To my knowledge, the information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company as of and for the period covered by the Report.

Date: November 9, 2023

By:	/s/ Jeffrey T. Arnold
	Jeffrey T. Arnold
	Chief Executive Officer
	(Principal Executive Officer)

EX-32.2

Exhibit 32.2

CERTIFICATION PURSUANT TO

18 U.S.C. SECTION 1350

AS ADOPTED PURSUANT TO

SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Quarterly Report of Sharecare, Inc. (the “Company”) on Form 10-Q for the quarterly period ended September 30, 2023, as filed with the Securities and Exchange Commission (the “Report”), I, Justin Ferrero, Chief Financial Officer of the Company, certify, pursuant to 18 U.S.C. §1350, as added by §906 of the Sarbanes-Oxley Act of 2002, that:

1.The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

2.To my knowledge, the information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company as of and for the period covered by the Report.

Date: November 9, 2023

By:	/s/ Justin Ferrero
	Justin Ferrero
	President and Chief Financial Officer
	(Principal Financial Officer)

XML

Cover - shares	9 Months Ended
	Sep. 30, 2023	Nov. 06, 2023
Entity Information [Line Items]
Document Type	10-Q
Document Quarterly Report	true
Document Period End Date	Sep. 30, 2023
Document Transition Report	false
Entity File Number	001-39535
Entity Registrant Name	SHARECARE, INC.
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	85-1365053
Entity Address, Address Line One	255 East Paces Ferry Road NE,
Entity Address, Address Line Two	Suite 700
Entity Address, City or Town	Atlanta
Entity Address, State or Province	GA
Entity Address, Postal Zip Code	30305
City Area Code	404
Local Phone Number	671-4000
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	true
Entity Ex Transition Period	false
Entity Shell Company	false
Entity Common Stock, Shares Outstanding		352,423,864
Entity Central Index Key	0001816233
Current Fiscal Year End Date	--12-31
Document Fiscal Year Focus	2023
Document Fiscal Period Focus	Q3
Amendment Flag	false
Common Stock, par value $0.0001 per share
Entity Information [Line Items]
Title of 12(b) Security	Common Stock, par value $0.0001 per share
Trading Symbol	SHCR
Security Exchange Name	NASDAQ
Warrants, each warrant exercisable for one share of common stock, each at an exercise price of $11.50 per share
Entity Information [Line Items]
Title of 12(b) Security	Warrants, each warrant exercisable for one share of common stock, each at an exercise price of $11.50 per share
Trading Symbol	SHCRW
Security Exchange Name	NASDAQ

XML

CONSOLIDATED BALANCE SHEETS - USD ($) $ in Thousands	Sep. 30, 2023	Dec. 31, 2022
Current assets:
Cash and cash equivalents	$ 128,008	$ 182,508
Accounts receivable, net (net of allowance for doubtful accounts of $8,788 and $7,197, respectively)	125,045	116,877
Other receivables	1,915	4,114
Prepaid expenses	8,604	12,612
Other current assets	4,833	4,515
Total current assets	268,405	320,626
Property and equipment, net	3,911	5,082
Other long-term assets	18,762	20,362
Intangible assets, net	146,818	163,114
Goodwill	191,703	191,817
Total assets	629,599	701,001
Current liabilities:
Accounts payable	26,642	8,838
Accrued expenses and other current liabilities (Note 3)	77,560	81,627
Deferred revenue	6,029	9,032
Contract liabilities, current	384	1,535
Total current liabilities	110,615	101,032
Warrant liabilities	523	2,441
Long-term debt	450	0
Other long-term liabilities	8,209	16,723
Total liabilities	119,797	120,196
Commitments and contingencies (Note 7)
Series A redeemable convertible preferred stock, $0.0001 par value; 5,000,000 shares authorized; 5,000,000 shares issued and outstanding, aggregate liquidation preference of $50,000 as of September 30, 2023 and December 31, 2022	58,205	58,205
Stockholders’ equity:
Common stock $0.0001 par value; 600,000,000 and 600,000,000 shares authorized; 352,013,646 and 354,463,620 shares issued and outstanding as of September 30, 2023 and December 31, 2022, respectively	35	35
Additional paid-in capital	1,146,035	1,120,024
Accumulated other comprehensive loss	(2,809)	(2,794)
Accumulated deficit	(691,128)	(595,820)
Total Sharecare, Inc. stockholders’ equity	452,133	521,445
Noncontrolling interest in subsidiaries	(536)	1,155
Total stockholders’ equity	451,597	522,600
Total liabilities, redeemable convertible preferred stock and stockholders’ equity	$ 629,599	$ 701,001

XML

CONSOLIDATED BALANCE SHEETS (Parenthetical) - USD ($) $ in Thousands	Sep. 30, 2023	Dec. 31, 2022
Current assets:
Accounts receivable, allowance for doubtful accounts	$ 8,788	$ 7,197
Stockholders’ equity:
Common stock, par value (in USD per share)	$ 0.0001	$ 0.0001
Common stock, shares authorized (in shares)	600,000,000	600,000,000
Common stock, shares, issued (in shares)	352,013,646	354,463,620
Common stock, shares, outstanding (in shares)	352,013,646	354,463,620
Series A Preferred Stock
Temporary Equity [Line Items]
Redeemable convertible preferred stock, par value (in USD per share)	$ 0.0001	$ 0.0001
Redeemable convertible preferred stock, shares authorized (in shares)	5,000,000	5,000,000
Redeemable convertible preferred stock, shares issued (in shares)	5,000,000	5,000,000
Redeemable convertible preferred stock, shares outstanding (in shares)	5,000,000	5,000,000
Redeemable convertible preferred stock, aggregate liquidation preference	$ 50,000	$ 50,000

XML

CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE LOSS - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Income Statement [Abstract]
Revenue (inclusive of $14,962 and $12,685 of related party revenue for the three months ended September 30, 2023 and 2022, respectively, and $51,755 and $28,138 of related party revenue for the nine months ended September 30, 2023 and 2022, respectively)	$ 113,327	$ 114,619	$ 339,975	$ 319,153
Costs and operating expenses:
Costs of revenue (exclusive of depreciation and amortization; inclusive of $8,441 and $5,666 of related party costs for three months ended September 30, 2023 and 2022, respectively, and $24,796 and $5,666 of related party costs for the nine months ended September 30, 2023 and 2022, respectively)	64,367	60,322	195,207	165,052
Sales and marketing	13,549	12,032	43,858	40,698
Product and technology	15,269	17,136	53,112	54,237
General and administrative	35,251	38,552	104,741	138,041
Depreciation and amortization	14,613	12,053	43,578	32,831
Total costs and operating expenses	143,049	140,095	440,496	430,859
Loss from operations	(29,722)	(25,476)	(100,521)	(111,706)
Other income (expense):
Interest income	1,535	319	4,861	450
Interest expense	(513)	(548)	(1,395)	(1,579)
Other income (expense)	3,286	(2,382)	1,085	17,290
Total other income (expense)	4,308	(2,611)	4,551	16,161
Loss before income tax benefit (expense)	(25,414)	(28,087)	(95,970)	(95,545)
Income tax benefit (expense)	43	627	(53)	265
Net loss	(25,371)	(27,460)	(96,023)	(95,280)
Net loss attributable to noncontrolling interest in subsidiaries	(920)	(103)	(1,770)	(697)
Net loss attributable to Sharecare, Inc.	$ (24,451)	$ (27,357)	$ (94,253)	$ (94,583)
Net Loss per Share
Net loss per share attributable to common stockholders, basic (in USD per share)	$ (0.07)	$ (0.08)	$ (0.27)	$ (0.27)
Net loss per share attributable to common stockholders, diluted (in USD per share)	$ (0.07)	$ (0.08)	$ (0.27)	$ (0.27)
Weighted-average common shares outstanding, basic (in shares)	351,519,172	349,615,224	352,845,500	347,232,210
Weighted-average common shares outstanding, diluted (in shares)	351,519,172	349,615,224	352,845,500	347,232,210
Comprehensive loss attributable to Sharecare, Inc.
Net loss	$ (25,371)	$ (27,460)	$ (96,023)	$ (95,280)
Foreign currency translation	(432)	(1,032)	64	(2,007)
Comprehensive loss	(25,803)	(28,492)	(95,959)	(97,287)
Comprehensive loss attributable to noncontrolling interest in subsidiaries	(913)	(139)	(1,691)	(599)
Comprehensive loss attributable to Sharecare, Inc.	$ (24,890)	$ (28,353)	$ (94,268)	$ (96,688)

XML

CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE LOSS (Parenthetical) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Revenue (inclusive of $14,962 and $12,685 of related party revenue for the three months ended September 30, 2023 and 2022, respectively, and $51,755 and $28,138 of related party revenue for the nine months ended September 30, 2023 and 2022, respectively)	$ 113,327	$ 114,619	$ 339,975	$ 319,153
Costs of revenue (exclusive of depreciation and amortization; inclusive of $8,441 and $5,666 of related party costs for three months ended September 30, 2023 and 2022, respectively, and $24,796 and $5,666 of related party costs for the nine months ended September 30, 2023 and 2022, respectively)	64,367	60,322	195,207	165,052
Related Party
Revenue (inclusive of $14,962 and $12,685 of related party revenue for the three months ended September 30, 2023 and 2022, respectively, and $51,755 and $28,138 of related party revenue for the nine months ended September 30, 2023 and 2022, respectively)	14,962	12,685	51,755	28,138
Costs of revenue (exclusive of depreciation and amortization; inclusive of $8,441 and $5,666 of related party costs for three months ended September 30, 2023 and 2022, respectively, and $24,796 and $5,666 of related party costs for the nine months ended September 30, 2023 and 2022, respectively)	$ 8,441	$ 5,666	$ 24,796	$ 5,666

XML

CONSOLIDATED STATEMENTS OF REDEEMABLE CONVERTIBLE PREFERRED STOCK, AND STOCKHOLDERS’ EQUITY (DEFICIT) - USD ($) $ in Thousands	Total	Cumulative effect of adopting ASU 2016-13	Redeemable Convertible Preferred Stock	Common Stock	Additional Paid-In Capital	Accumulated Other Comprehensive Income (Loss)	Accumulated Deficit	Accumulated Deficit Cumulative effect of adopting ASU 2016-13	Noncontrolling Interest
Redeemable convertible preferred stock, beginning balance (in shares) at Dec. 31, 2021			5,000,000
Redeemable convertible preferred stock, beginning balance at Dec. 31, 2021			$ 58,205
Redeemable convertible preferred stock, ending balance (in shares) at Mar. 31, 2022			5,000,000
Redeemable convertible preferred stock, ending balance at Mar. 31, 2022			$ 58,205
Beginning balance (in shares) at Dec. 31, 2021				345,788,707
Beginning balance at Dec. 31, 2021	$ 564,836			$ 35	$ 1,042,164	$ (2,061)	$ (477,113)		$ 1,811
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Stock options exercised (in shares)				2,414,986
Stock options exercised	2,337				2,337
Common stock issued upon vesting of restricted stock units (in shares)				73,617
Issuance of warrants in connection with debt and revenue arrangements	19				19
Issuance of stock for WhitehatAI earnout (in shares)				132,587
Issuance of stock for doc.ai escrow shares (in shares)				677,680
Share-based compensation	33,681				33,681
Net income (loss) attributable to noncontrolling interest in subsidiaries	(98)								(98)
Currency translation adjustment	231					(69)			300
Net income (loss) attributable to Sharecare, Inc.	(38,201)						(38,201)
Other (in shares)				(5,097)
Ending balance (in shares) at Mar. 31, 2022				349,082,480
Ending balance at Mar. 31, 2022	562,805			$ 35	1,078,201	(2,130)	(515,314)		2,013
Redeemable convertible preferred stock, beginning balance (in shares) at Dec. 31, 2021			5,000,000
Redeemable convertible preferred stock, beginning balance at Dec. 31, 2021			$ 58,205
Redeemable convertible preferred stock, ending balance (in shares) at Sep. 30, 2022			5,000,000
Redeemable convertible preferred stock, ending balance at Sep. 30, 2022			$ 58,205
Beginning balance (in shares) at Dec. 31, 2021				345,788,707
Beginning balance at Dec. 31, 2021	564,836			$ 35	1,042,164	(2,061)	(477,113)		1,811
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net income (loss) attributable to noncontrolling interest in subsidiaries	(697)
Currency translation adjustment	(2,007)
Net income (loss) attributable to Sharecare, Inc.	(94,583)
Ending balance (in shares) at Sep. 30, 2022				353,441,847
Ending balance at Sep. 30, 2022	536,188			$ 35	1,110,803	(4,166)	(571,696)		1,212
Redeemable convertible preferred stock, beginning balance (in shares) at Dec. 31, 2021			5,000,000
Redeemable convertible preferred stock, beginning balance at Dec. 31, 2021			$ 58,205
Redeemable convertible preferred stock, ending balance (in shares) at Dec. 31, 2022			5,000,000
Redeemable convertible preferred stock, ending balance at Dec. 31, 2022	58,205		$ 58,205
Beginning balance (in shares) at Dec. 31, 2021				345,788,707
Beginning balance at Dec. 31, 2021	$ 564,836			$ 35	1,042,164	(2,061)	(477,113)		1,811
Ending balance (in shares) at Dec. 31, 2022	354,463,620			354,463,620
Ending balance at Dec. 31, 2022	$ 522,600	$ (1,055)		$ 35	1,120,024	(2,794)	(595,820)	$ (1,055)	1,155
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Accounting standards update, extensible enumeration	Accounting Standards Update 2016-13 [Member]
Redeemable convertible preferred stock, beginning balance (in shares) at Mar. 31, 2022			5,000,000
Redeemable convertible preferred stock, beginning balance at Mar. 31, 2022			$ 58,205
Redeemable convertible preferred stock, ending balance (in shares) at Jun. 30, 2022			5,000,000
Redeemable convertible preferred stock, ending balance at Jun. 30, 2022			$ 58,205
Beginning balance (in shares) at Mar. 31, 2022				349,082,480
Beginning balance at Mar. 31, 2022	$ 562,805			$ 35	1,078,201	(2,130)	(515,314)		2,013
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Stock options exercised (in shares)				2,497,188
Stock options exercised	2,658				2,658
Common stock issued upon vesting of restricted stock units (in shares)				346,698
Issuance of warrants in connection with debt and revenue arrangements	14				14
Share-based compensation	18,558				18,558
Net income (loss) attributable to noncontrolling interest in subsidiaries	(496)								(496)
Currency translation adjustment	(1,206)					(1,040)			(166)
Net income (loss) attributable to Sharecare, Inc.	(29,025)						(29,025)
CareLinx working capital adjustment	(659)				(659)
Ending balance (in shares) at Jun. 30, 2022				351,926,366
Ending balance at Jun. 30, 2022	552,649			$ 35	1,098,772	(3,170)	(544,339)		1,351
Redeemable convertible preferred stock, ending balance (in shares) at Sep. 30, 2022			5,000,000
Redeemable convertible preferred stock, ending balance at Sep. 30, 2022			$ 58,205
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Stock options exercised (in shares)				1,301,650
Stock options exercised	1,315				1,315
Common stock issued upon vesting of restricted stock units (in shares)				306,326
Issuance of warrants in connection with debt and revenue arrangements	14				14
Share-based compensation	10,702				10,702
Net income (loss) attributable to noncontrolling interest in subsidiaries	(103)								(103)
Currency translation adjustment	(1,032)					(996)			(36)
Net income (loss) attributable to Sharecare, Inc.	(27,357)						(27,357)
CareLinx working capital adjustment (in shares)				(92,495)
Ending balance (in shares) at Sep. 30, 2022				353,441,847
Ending balance at Sep. 30, 2022	536,188			$ 35	1,110,803	(4,166)	(571,696)		1,212
Redeemable convertible preferred stock, beginning balance (in shares) at Dec. 31, 2022			5,000,000
Redeemable convertible preferred stock, beginning balance at Dec. 31, 2022	$ 58,205		$ 58,205
Redeemable convertible preferred stock, ending balance (in shares) at Mar. 31, 2023			5,000,000
Redeemable convertible preferred stock, ending balance at Mar. 31, 2023			$ 58,205
Beginning balance (in shares) at Dec. 31, 2022	354,463,620			354,463,620
Beginning balance at Dec. 31, 2022	$ 522,600	(1,055)		$ 35	1,120,024	(2,794)	(595,820)	(1,055)	1,155
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Stock options exercised (in shares)				281,042
Stock options exercised	282				282
Common stock issued upon vesting of restricted stock units (in shares)				1,759,615
Issuance of warrants in connection with debt and revenue arrangements	14				14
Share-based compensation	10,406				10,406
Net income (loss) attributable to noncontrolling interest in subsidiaries	(346)								(346)
Currency translation adjustment	307					250			57
Repurchased shares of common stock related to exercise of employee stock options (in shares)				(214,984)
Repurchased shares of common stock related to exercise of employee stock options	(396)				(396)
Net income (loss) attributable to Sharecare, Inc.	(34,659)						(34,659)
Other	(131)				(131)
Ending balance (in shares) at Mar. 31, 2023				356,289,293
Ending balance at Mar. 31, 2023	497,022			$ 35	1,130,199	(2,544)	(631,534)		866
Redeemable convertible preferred stock, beginning balance (in shares) at Dec. 31, 2022			5,000,000
Redeemable convertible preferred stock, beginning balance at Dec. 31, 2022	58,205		$ 58,205
Redeemable convertible preferred stock, ending balance (in shares) at Sep. 30, 2023			5,000,000
Redeemable convertible preferred stock, ending balance at Sep. 30, 2023	$ 58,205		$ 58,205
Beginning balance (in shares) at Dec. 31, 2022	354,463,620			354,463,620
Beginning balance at Dec. 31, 2022	$ 522,600	$ (1,055)		$ 35	1,120,024	(2,794)	(595,820)	$ (1,055)	1,155
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Stock options exercised (in shares)	521,185
Net income (loss) attributable to noncontrolling interest in subsidiaries	$ (1,770)
Currency translation adjustment	64
Net income (loss) attributable to Sharecare, Inc.	$ (94,253)
Ending balance (in shares) at Sep. 30, 2023	352,013,646			352,013,646
Ending balance at Sep. 30, 2023	$ 451,597			$ 35	1,146,035	(2,809)	(691,128)		(536)
Redeemable convertible preferred stock, beginning balance (in shares) at Mar. 31, 2023			5,000,000
Redeemable convertible preferred stock, beginning balance at Mar. 31, 2023			$ 58,205
Redeemable convertible preferred stock, ending balance (in shares) at Jun. 30, 2023			5,000,000
Redeemable convertible preferred stock, ending balance at Jun. 30, 2023			$ 58,205
Beginning balance (in shares) at Mar. 31, 2023				356,289,293
Beginning balance at Mar. 31, 2023	497,022			$ 35	1,130,199	(2,544)	(631,534)		866
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Stock options exercised (in shares)				188,023
Stock options exercised	170				170
Common stock issued upon vesting of restricted stock units (in shares)				2,013,098
Issuance of warrants in connection with debt and revenue arrangements	14				14
Share-based compensation	12,329				12,329
Net income (loss) attributable to noncontrolling interest in subsidiaries	(504)								(504)
Currency translation adjustment	189					174			15
Taxes paid related to net share settlement of equity awards (in shares)				(346,450)
Taxes paid related to net share settlement of equity awards	(511)				(511)
Repurchased shares of common stock related to exercise of employee stock options (in shares)				(1,550,000)
Repurchased shares of common stock related to exercise of employee stock options	(2,607)				(2,607)
Net income (loss) attributable to Sharecare, Inc.	(35,143)						(35,143)
Ending balance (in shares) at Jun. 30, 2023				356,593,964
Ending balance at Jun. 30, 2023	470,959			$ 35	1,139,594	(2,370)	(666,677)		377
Redeemable convertible preferred stock, ending balance (in shares) at Sep. 30, 2023			5,000,000
Redeemable convertible preferred stock, ending balance at Sep. 30, 2023	58,205		$ 58,205
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Stock options exercised (in shares)				52,120
Stock options exercised	66				66
Common stock issued upon vesting of restricted stock units (in shares)				1,581,903
Issuance of warrants in connection with debt and revenue arrangements	10				10
Share-based compensation	13,405				13,405
Net income (loss) attributable to noncontrolling interest in subsidiaries	(920)								(920)
Currency translation adjustment	(432)					(439)			7
Taxes paid related to net share settlement of equity awards (in shares)				(321,306)
Taxes paid related to net share settlement of equity awards	(403)				(403)
Repurchased shares of common stock related to exercise of employee stock options (in shares)				(5,893,035)
Repurchased shares of common stock related to exercise of employee stock options	(6,637)				(6,637)
Net income (loss) attributable to Sharecare, Inc.	$ (24,451)						(24,451)
Ending balance (in shares) at Sep. 30, 2023	352,013,646			352,013,646
Ending balance at Sep. 30, 2023	$ 451,597			$ 35	$ 1,146,035	$ (2,809)	$ (691,128)		$ (536)

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CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022
Cash flows from operating activities:
Net loss	$ (96,023)	$ (95,280)
Adjustments to reconcile net loss to net cash used in operating activities:
Depreciation and amortization expense	43,578	32,831
Non-cash interest expense	480	733
Amortization of contract liabilities	(1,353)	(3,285)
Accretion of contract liabilities	204	660
Lease right-of-use assets expense	2,545	4,587
Change in fair value of warrant liability and contingent consideration	(3,346)	(15,765)
Amortization of non-cash payment for research and development	3,570	1,268
Share-based compensation	35,322	61,619
Deferred income taxes	64	(708)
Other	2,934	2,271
Changes in operating assets and liabilities:
Accounts receivable, net	(11,841)	1,686
Prepaid expenses and other assets	(739)	(4,219)
Accounts payable and accrued expenses	5,144	(26,539)
Operating lease liabilities	(458)	(1,377)
Deferred revenue	(3,003)	(648)
Net cash used in operating activities	(22,922)	(42,166)
Cash flows from investing activities:
Purchases of property and equipment	(1,397)	(1,909)
Capitalized internal-use software costs	(21,487)	(29,915)
Net cash used in investing activities	(22,884)	(31,824)
Cash flows from financing activities:
Payments for shares repurchased	(9,360)	0
Proceeds from exercise of common stock options	1,438	6,310
Payments on financing lease obligations	(835)	(542)
Net cash (used in) provided by financing activities	(8,757)	5,768
Effect of exchange rates on cash and cash equivalents	63	(319)
Net decrease in cash and cash equivalents	(54,500)	(68,541)
Cash and cash equivalents at beginning of period	182,508	271,105
Cash and cash equivalents at end of period	128,008	202,564
Supplemental disclosure of cash flow information:
Cash paid for interest	605	836
Cash paid for income taxes	32	23
Non-cash investing and financing activities:
CareLinx working capital adjustment	0	659
Supplemental cash flow information related to leases:
Cash paid for amounts included in the measurement of lease liabilities	2,676	5,280
Assets obtained in exchange for lease obligations	$ 1,812	$ 3,254

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Nature of Business and Significant Accounting Policies

9 Months Ended

Sep. 30, 2023

Accounting Policies [Abstract]

Nature of Business and Significant Accounting Policies

Nature of Business and Significant Accounting Policies

Nature of Business

Sharecare, Inc. (“Sharecare” or the “Company”) was founded in 2009 to develop an interactive health and wellness platform and began operations in October 2010. Sharecare’s virtual health platform is designed to help people, patients, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. The platform is designed to connect each stakeholder to the health management tools they need to drive engagement, establish sustained participation, increase satisfaction, reduce costs, and improve outcomes. Sharecare bridges scientifically validated clinical programs with content to deliver a personalized experience for its members, beginning with the RealAge® test, Sharecare’s health risk assessment that shows members the true age of their body, capitalizing on people’s innate curiosity of how “young” they are to draw them into the platform. The Sharecare platform provides members with a personalized action plan to guide and educate them on the habits and behaviors making the biggest impact, both positive and negative, on their RealAge. Sharecare provides the resources members need to manage their health through lifestyle or disease management and coaching programs, such as diabetes management and smoking cessation, well-being solutions, such as financial health and anxiety management; care navigation tools such as find-a-doctor, prescription savings, clinical decision support, medical records, home health, and more. Sharecare recently launched Sharecare+, a digital-first, comprehensive advocacy solution designed to deliver value through benefits navigation, clinical engagement, virtual care, and chronic case and utilization management. Additionally, Sharecare provides secure, automated release of information, audit and business consulting services to streamline the medical records process for medical facilities. Sharecare delivers value via its provider, enterprise, and life sciences channels.

Basis of Presentation and Consolidation Policy

The Company’s consolidated financial statements have been prepared in conformity with accounting principles generally accepted in the United States of America (“GAAP”) as determined by the Financial Accounting Standards Board (“FASB”) Accounting Standards Codification (“ASC”) and pursuant to the regulations of the U.S. Securities and Exchange Commission (“SEC”). The consolidated financial statements include the accounts of Sharecare, Inc. and its wholly owned subsidiaries. All intercompany balances and transactions have been eliminated in consolidation.

Segment Information

The Company operates as a single operating segment. The Company’s chief operating decision maker is its chief executive officer, who reviews financial information presented on a consolidated basis for purposes of making operating decisions, assessing financial performance and allocating resources for the entire company.

Unaudited Interim Financial Information

The accompanying interim Consolidated Balance Sheet as of September 30, 2023 and the Consolidated Statements of Operations and Comprehensive Loss for the three and nine months ended September 30, 2023 and 2022, Consolidated Statements of Redeemable Convertible Preferred Stock and Stockholders’ Equity (Deficit) for each of the three month periods within the nine months ended September 30, 2023 and 2022, and Consolidated Statements of Cash Flows for the nine months ended September 30, 2023 and 2022 are unaudited. These unaudited interim consolidated financial statements are presented in accordance with the rules and regulations of the SEC and do not include all disclosures normally required in annual consolidated financial statements prepared in accordance with U.S. GAAP. In management’s opinion, the unaudited interim consolidated financial statements have been prepared on the same basis as the annual financial statements and include all adjustments, which include only normal recurring adjustments, necessary for the fair presentation of the Company’s financial position as of September 30, 2023, the Company’s consolidated results of operations for the three and nine months ended September 30, 2023 and 2022, and cash flows for the nine months ended September 30, 2023 and 2022. The results of operations for the three and nine months ended September 30, 2023 are not necessarily indicative of the results to be expected for the full fiscal year or any other future interim or annual periods. The information contained within the unaudited interim consolidated financial statements should be read in conjunction with the consolidated financial statements and the notes thereto included in the Company’s annual financial statements for the year ended December 31, 2022.

Use of Estimates

The preparation of these unaudited interim consolidated financial statements in conformity with GAAP requires the use of management estimates and assumptions that affect the reported amounts of assets and liabilities at the date of the consolidated financial statements and the reported amounts of revenues and expenses during the reporting periods. Significant estimates and assumptions reflected in these consolidated financial statements include revenue recognition and income taxes. The Company bases its estimates on historical experience, known trends, and other market-specific or other relevant factors that it believes to be reasonable under the circumstances. On an ongoing basis, management evaluates its estimates, as there are changes in circumstances, facts and experience. Changes in estimates are recorded in the period in which they become known. Actual results may differ from those estimates or assumptions.

Concentration of Credit Risk

The Company’s financial instruments that are exposed to concentrations of credit risk consist primarily of cash and cash equivalents and accounts receivable. The Company’s cash deposits are held with well-known financial institutions and may exceed federally insured limits. The Company grants credit to its customers in the normal course of business and generally requires no collateral from its customers.

Fair Value Measurements

The carrying value of the Company’s financial instruments, including cash equivalents, accounts receivable, accounts payable, and accrued liabilities approximates fair value due to their short-term nature.

The Company measures financial assets and liabilities at fair value at each reporting period using a fair value hierarchy that requires management to maximize the use of observable inputs and minimize the use of unobservable inputs. Fair value is defined as the price that would be received from selling an asset or paid to transfer a liability in an orderly transaction between willing market participants at the measurement date. Fair value is estimated by applying the following hierarchy, which prioritizes the inputs used to measure fair value into three levels and bases the categorization within the hierarchy upon the lowest level of input that is available and significant to the fair value measurement:

•Level 1 — Quoted prices in active markets for identical assets or liabilities

•Level 2 — Observable inputs other than quoted prices in active markets for identical assets and liabilities, quoted prices for identical or similar assets or liabilities in inactive markets, or other inputs that are observable or can be corroborated by observable market data for substantially the full term of the assets or liabilities

•Level 3 — Inputs that are generally unobservable and typically reflect management’s estimate of assumptions that market participants would use in pricing the asset or liability

Assets and Liabilities that are Measured at Fair Value on a Non-recurring Basis

Assets and liabilities that may be measured at fair value on a non-recurring basis relate primarily to the Company’s tangible fixed assets and other intangible assets. For these assets, the Company does not periodically adjust the carrying value to fair value except in the event of an impairment. When the Company determines that an impairment has occurred, the carrying value of the asset is reduced to its fair value and an impairment charge is recorded within operating loss in the Consolidated Statements of Operations and Comprehensive Loss.

Accounts Receivable and Allowance for Doubtful Accounts

Accounts receivable, net, consists of trade accounts receivable which are due under normal trade terms requiring payment, typically within 45 days from the invoice date. The allowance for doubtful accounts is based on management's estimate for expected credit losses for outstanding trade accounts receivable and is recorded as an offset to accounts receivable. Changes in the allowance for doubtful accounts are classified as general and administrative expense in the Consolidated Statements of Operations and Comprehensive Loss. The Company determines expected credit losses based on historical write-off experience, an analysis of the aging of outstanding receivables, customer payment patterns, and adjusts based on expectations of changes in macro-economic conditions and customer-specific information that may impact the collectability of outstanding receivables. The Company reassesses the adequacy of the allowance for doubtful accounts each reporting period.

The changes in the allowance for doubtful accounts are as follows (in thousands):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
Allowance for doubtful accounts – beginning balance	$	8,145	$	7,812	$	7,197	$	6,212
Provision for doubtful accounts	724		755		2,811		2,468
Amounts written off and other adjustments	(81)		(1,727)		(1,220)		(1,840)
Allowance for doubtful accounts – ending balance	$	8,788	$	6,840	$	8,788	$	6,840

Contract Liabilities

In connection with certain acquisitions, the Company has recognized current and noncurrent contract liabilities, representing off-market values associated with certain wellness program royalty agreements (amortization will continue through 2023). Amortization of these contract liabilities was $0.5 million for three months ended September 30, 2023, all of which was included within cost of revenues in the Consolidated Statements of Operations and Comprehensive Loss. Amortization of these contract liabilities was $1.1 million for three months ended September 30, 2022, of which $0.4 million was included within cost of revenues and $0.7 million was included in general and administrative expenses in the Consolidated Statements of Operations and Comprehensive Loss.

Amortization of these contract liabilities was $1.4 million for nine months ended September 30, 2023, all of which was included within cost of revenues in the Consolidated Statements of Operations and Comprehensive Loss. Amortization of these contract liabilities was $3.3 million for nine months ended September 30, 2022, of which $1.3 million was included within cost of revenues and $2.0 million was included in general and administrative expenses in the Consolidated Statements of Operations and Comprehensive Loss. Additionally, the Company has recognized certain contract liabilities due to a related party in the amount of $17.4 million, related to service agreements, which is included in accrued expenses and other current liabilities in the Consolidated Balance Sheets.

Deferred Revenue

The Company records contract liabilities, which consist of deferred revenue and contract billings in excess of earned revenue, pursuant to ASC 606.

Deferred revenues arise from contracts that permit upfront billing and the collection of fees covering the entire contractual service period, which is generally six to twelve months and in advance of the satisfaction of the performance obligations identified within the related contract. As of September 30, 2023 and December 31, 2022, such fees were $6.0 million and $9.0 million, respectively. The Company recognized $0.5 million of revenue during the three months ended September 30, 2023 that was included in deferred revenue at December 31, 2022. The Company recognized $3.3 million of revenue during the nine months ended September 30, 2023 that was included in deferred revenue at December 31, 2022.

Revenue Recognition

Performance-Based Revenue

Certain contracts place a portion of fees at risk based on achieving certain performance metrics, such as customer cost savings, and/or clinical outcomes improvements (performance-based). The Company uses the most likely amount method to estimate variable consideration for these performance guarantees. The Company includes in the transaction price some, or all, of a variable consideration amount only to the extent that it is not probable that a significant reversal in the amount of cumulative revenue recognized will occur when the uncertainty associated with the variable consideration is subsequently resolved. The Company utilizes customer data to measure performance. Performance-based fees subject to refund that the Company has not recognized as revenues are generally due to either: (1) data from the customer is insufficient or incomplete to measure performance; or (2) interim performance measures indicate that it is not probable that the Company will meet the relevant performance target(s). As of September 30, 2023 and December 31, 2022, such fees included within deferred revenue were $5.4 million and $4.4 million, respectively.

In the event that performance measures are not met by the end of the measurement period, typically one year, some or all of the performance-based fees are required to be refunded. During the settlement process under a contract, which generally

occurs six to eight months after the end of a contract year, performance-based fees are reconciled and settled. Approximately $1.1 million and $1.4 million of revenues recognized during the three months ended September 30, 2023 and 2022, respectively, were performance-based. During the three months ended September 30, 2023, $0.1 million of revenue was recognized, which related to services provided prior to December 31, 2022.

Approximately $3.4 million and $5.8 million of revenues recognized during the nine months ended September 30, 2023 and 2022, respectively, were performance-based. During the nine months ended September 30, 2023, $0.7 million was recognized in revenue that related to services provided prior to December 31, 2022. As of September 30, 2023 and 2022, the cumulative amount of performance-based revenues that had met the criteria for recognition and had been recognized but had not yet been settled with customers, totaled $4.6 million and $6.5 million, respectively.

Remaining Performance Obligations

Remaining performance obligations represent contracted revenues that are non-cancellable and have not yet been recognized due to unsatisfied or partially satisfied performance obligations. This includes deferred revenues and amounts that will be invoiced and recognized as revenues in future periods. As of September 30, 2023, future estimated revenue related to performance obligations with terms of more than one year that are unsatisfied or partially unsatisfied at the end of the reporting period was approximately $81.2 million. As of September 30, 2023, the Company expects to recognize revenue on approximately 84% of these unsatisfied performance obligations over the following 24 months and the remainder thereafter.

Disaggregated Revenue

The following table presents the Company’s revenues disaggregated by revenue source (in thousands):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
Enterprise	$	60,216	$	65,223	$	194,460	$	184,882
Provider	32,978		28,712		91,143		79,831
Life Sciences	20,133		20,684		54,372		54,440
Total Revenue	$	113,327	$	114,619	$	339,975	$	319,153

Other Income (Expense)

For the three and nine months ended September 30, 2023 and 2022, other income (expense) consisted of the following (in thousands):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
Re-measurement of contingent consideration	$	520	$	(2,121)	$	1,428	$	9,131
Re-measurement of warrant liabilities	2,784		(856)		1,918		6,634
Other	(18)		595		(2,261)		1,525
Total other income (expense)	$	3,286	$	(2,382)	$	1,085	$	17,290

Recently Adopted Accounting Standards

As an emerging growth company (“EGC”), the Jumpstart Our Business Startups Act (“JOBS Act”) allows the Company to delay adoption of new or revised accounting pronouncements applicable to public companies until such pronouncements are applicable to private companies (that is, those that have not had a registration statement declared effective under the Securities Act of 1933, as amended (the “Securities Act”), or do not have a class of securities registered under the Securities Exchange Act of 1934, as amended (the “Exchange Act”). The Company has elected to use this extended transition period under the JOBS Act until such time as the Company is no longer considered to be an EGC. The adoption dates discussed below reflect this election.

Credit Losses. In June 2016, the FASB issued ASU 2016-13, Financial Instruments-Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments (“ASU 2016-13”), which is intended to improve the timing of recognition, and enhance the accounting and disclosure, of credit losses on financial assets. This update modified the existing accounting guidance related to the impairment evaluation for available-for-sale debt securities, reinsurance recoverables, and accounts receivable and could result in the creation of an allowance for credit losses as a contra-asset account. The ASU requires a cumulative-effect change to retained earnings (accumulated deficit) in the period of adoption, to the extent applicable. The amendments in ASU 2016-13 are effective for fiscal years beginning after December 15, 2022, including interim periods within the fiscal year. The Company adopted ASU 2016-13 on January 1, 2023, and the adoption did not have a material impact on the Company’s unaudited interim consolidated financial statements, with the primary impact being the increase in allowance for doubtful accounts related to our trade accounts receivable. The adoption adjustment was recorded to accumulated deficit, as shown in the Consolidated Statements of Redeemable Convertible Preferred Stock and Stockholders’ Equity (Deficit).

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Fair Value Measurements

9 Months Ended

Sep. 30, 2023

Fair Value Disclosures [Abstract]

Fair Value Measurements

Fair Value Measurements

The Company’s financial instruments consist of cash equivalents, accounts receivable, accounts payable, accrued liabilities, warrant liabilities, and contingent consideration liabilities. Cash equivalents are comprised of money market funds stated at amortized cost, which approximates fair value at the balance sheet dates, due to the short period of time to maturity. Accounts receivable, accounts payable, and accrued liabilities are stated at their carrying value, which approximates fair value due to the short time to the expected settlement date. The warrant liabilities and contingent consideration liabilities are recorded at estimated fair value.

The following tables present the fair value hierarchy for assets and liabilities measured at fair value as of September 30, 2023 (in thousands):

	September 30, 2023
	Level 1		Level 2		Level 3		Total Fair Value
Cash equivalents
Money market funds	$	111,216	$	—	$	—	$	111,216
Total cash equivalents at fair value	$	111,216	$	—	$	—	$	111,216
Liabilities
Warrant liabilities	$	523	$	—	$	—	$	523
Contingent consideration – other liabilities	—		—		451		451
Total liabilities at fair value	$	523	$	—	$	451	$	974

The warrants issued during the initial public offering by Falcon Capital Acquisition Corp. “FCAC” and the warrants issued by FCAC simultaneously with its initial public offering in a private placement, are both classified within Level 1 as they are publicly traded and have an observable market price in an active market. Additionally, the warrant liabilities are exercisable for one share of common stock at an exercise price of $11.50.

Contingent consideration is classified within Level 3 as it is valued using certain unobservable inputs. The fair value of the contingent consideration is estimated based on the Company’s stock price and number of shares expected to be issued

related to acquisitions in prior years and are estimated using a Monte Carlo simulation with inputs for the Company’s stock price, expected volatility, risk-free rate, first and second earnout hurdles and expected term.

The following is a schedule of changes to the contingent consideration — other liabilities classified as Level 3 for the periods presented (in thousands):

December 31, 2022	$	1,879
Re-measurement of contingent consideration	(1,428)
September 30, 2023	$	451

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Balance Sheet Components

9 Months Ended

Sep. 30, 2023

Organization, Consolidation and Presentation of Financial Statements [Abstract]

Balance Sheet Components

Balance Sheet Components

Accrued Expenses and Other Current Liabilities

As of September 30, 2023 and December 31, 2022, accrued expenses and other current liabilities consisted of the following (in thousands):

	September 30, 2023		December 31, 2022
Accrued expenses	$	16,268	$	18,526
Accrued compensation	11,449		23,762
Accrued media costs	3,483		4,515
Accrued taxes	1,634		1,602
Operating lease liabilities, current	2,043		2,941
Contract liabilities due to a related party, current	17,353		10,000
Accrued expenses due to a related party	23,941		18,011
Accrued other	1,389		2,270
Total accrued expenses and other current liabilities	$	77,560	$	81,627

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Goodwill and Other Intangible Assets

9 Months Ended

Sep. 30, 2023

Goodwill and Intangible Assets Disclosure [Abstract]

Goodwill and Other Intangible Assets

Goodwill and Other Intangible Assets

Intangible assets and the related accumulated amortization for each class of intangible asset as of September 30, 2023 were as follows (in thousands):

	September 30, 2023
	Cost		Accumulated Amortization		Net		Weighted Average Remaining Life
Definite-lived, intangible assets
Technology – features/content	$	65,793	$	(26,366)	$	39,427	8.3
Trade name	3,549		(1,868)		1,681		7.9
Customer relationships	77,849		(38,112)		39,737		9.0
Internal-use software	177,733		(120,362)		57,371		2.0
Total definite-lived, intangible assets	$	324,924	$	(186,708)	$	138,216
Intangible assets not subject to amortization
Internal-use software projects in process	$	3,572	$	—	$	3,572
Indefinite-lived, trade names	5,030		—		5,030
Total intangible assets not subject to amortization	8,602		—		8,602
Total intangible assets	$	333,526	$	(186,708)	$	146,818

The following tables set forth the changes in the carrying amount of the Company’s goodwill for the period presented (in thousands):

December 31, 2022	$	191,817
Foreign currency translation adjustment	(114)
September 30, 2023	$	191,703

Goodwill and intangible assets deemed to have indefinite lives are not amortized but are subjected to annual tests of impairment. The Company tests goodwill and indefinite-lived intangible assets for impairment annually in the fourth quarter and between annual tests if an event occurs or circumstances change that would indicate that it is more likely than not that the carrying amount may be impaired. The Company initially evaluates qualitative factors to determine if it is more likely than not that the fair value of a reporting unit is less than its carrying amount. If the qualitative assessment is not conclusive, a quantitative assessment of the fair value of a reporting unit is performed to test goodwill for impairment using a combination of the income and market approaches. There have been no impairments of goodwill since the Company’s inception.

As a result of the sustained decline in the Company’s stock price and associated market capitalization, the Company performed an impairment test during the third quarter of 2023. The fair value of the reporting units for goodwill impairment testing was determined using both an income approach and market approach. The income approach was based on discounted projected future (debt-free) cash flows for each reporting unit. The discount rates applied to these cash flows were based on the weighted average cost of capital for each reporting unit, which takes market participant assumptions into consideration. For the market approach, we used both the guideline company and similar transaction methods. The guideline company method analyzes market multiples of revenue and EBITDA for a group of comparable public companies. Under the similar transactions method, valuation multiples are calculated utilizing actual transaction prices and revenue and EBITDA data from target companies deemed similar to the reporting unit. As a result of the interim test, the fair values of each of our reporting units exceeded their respective book values in excess of approximately 10%, and the Company determined there was no impairment. An increase of 100 basis points in the weighted average cost of capital or a decrease of 100 basis points in annual forecasted revenues would have resulted in a 3% and 7% decline in the fair value, respectively of our reporting units which would not have resulted in impairment.

Amortization expense for intangible assets during the three months ended September 30, 2023 and 2022 totaled $13.9 million and $11.2 million, respectively. Amortization expense for intangible assets during the nine months ended September 30, 2023 and 2022 totaled $41.4 million and $30.5 million, respectively. Amortization expense is included in depreciation and amortization in the Consolidated Statements of Operations and Comprehensive Loss.

The following is a schedule of estimated future amortization expense for intangible assets as of September 30, 2023 (in thousands):

Year ending December 31:
Remainder of 2023	$	13,393
2024	45,302
2025	29,349
2026	16,048
2027	10,816
Thereafter	23,308
Total	$	138,216

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Income Taxes	9 Months Ended
	Sep. 30, 2023
Income Tax Disclosure [Abstract]
Income Taxes	Income TaxesAs a result of the Company’s history of net operating losses, the Company has provided for a full valuation allowance against its deferred tax assets, with the exception of its German and French operations. For the three months ended September 30, 2023, the Company recognized income tax benefit of less than $0.1 million, primarily due to tax on foreign income. For the three months ended September 30, 2022, the Company recognized an income tax benefit of $0.6 million, primarily due to tax on foreign income and a reduction in the U.S. valuation allowance related to an acquisition. For the nine months ended September 30, 2023, the Company recognized income tax expense of less than $0.1 million, primarily due to state income tax. For the nine months ended September 30, 2022, the Company recognized income tax benefit of $0.3 million, primarily due to tax on foreign income and a reduction in the U.S. valuation allowance related to an acquisition.

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Common Stock and Stockholders' Equity

9 Months Ended

Sep. 30, 2023

Equity [Abstract]

Common Stock and Stockholders' Equity

Common Stock and Stockholders’ Equity

Warrants

In connection with debt and equity financings and certain partnership arrangements, the Company may issue warrants. Warrants classified as liabilities generally vest immediately and are exercisable upon issuance and have an expiration of seven years from the date of issuance. Warrants classified as equity generally vest after three years from the date of issuance and have an expiration of seven years from the date of issuance.

As of September 30, 2023, the following warrants to purchase common stock were issued and outstanding:

Classification	Warrants Outstanding	Exercise Price per Share
Equity	1,171,652	$4.21 - $5.61
Liability	17,433,334	$11.50

The Company has also entered into, and may in the future enter into, contractual arrangements with certain customers and other parties and earnout arrangements in connection with acquisitions that, in each case, provide for the issuance of warrants and/or common stock upon the achievement of specified milestones. As of September 30, 2023, these agreements provide for the issuance of up to 5,182,109 shares of common stock and 8,194,627 warrants to purchase shares of common stock. With respect to these arrangements, there were 107,476 warrants earned but not issued as of September 30, 2023.

Share-based Payments

Stock option and restricted stock unit activity, prices, and values during the nine months ended September 30, 2023 are as follows (in thousands, except share and per share amounts):

	Options Outstanding						Restricted Stock Units
	Number of Options	Weighted- Average Exercise Price		Weighted Average Remaining Contractual Term (Years)	Aggregate Intrinsic Value (in thousands)		Number of Plan shares outstanding	Weighted-Average Grant Date Fair Value per share
Outstanding as of December 31, 2022	103,557,247	$	2.88	6.88	$	25,753	16,050,794	$	3.21
Granted	—	—					39,420,993	$	1.83
Exercised/Released	(521,185)	$	0.99		$	57	(5,354,616)	$	2.72
Cancelled/Forfeited	(6,116,595)	$	2.07				(3,414,923)	$	3.15
Outstanding as of September 30, 2023	96,919,467	$	2.99	6.17	$	360	46,702,248	$	2.11
Vested and/or exercisable as of September 30, 2023	79,631,937	$	2.43	5.89	$	360	—	$	—
Vested and/or exercisable as of December 31, 2022	75,439,358	$	1.96	6.50	$	22,030	—	$	—

Vested but unissued restricted stock units as of September 30, 2023 and December 31, 2022 were immaterial.

Share-based compensation expense for employee and nonemployee options and restricted stock units included in the Consolidated Statements of Operations and Comprehensive Loss is as follows for the three and nine months ended September 30, 2023 and 2022 (in thousands):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
Cost of revenues	$	213	$	83	$	512	$	309
Sales and marketing	1,814		300		4,089		2,826
Product and technology	53		1,413		2,276		3,176
General and administrative	11,126		8,535		28,445		55,308
Total share-based compensation expense	$	13,206	$	10,331	$	35,322	$	61,619

Additionally, share-based compensation costs, reflected within additional paid-in capital in the Consolidated Statement of Redeemable Convertible Preferred Stock and Stockholders’ Equity (Deficit) for the three months ended September 30, 2023 and 2022, included approximately $0.2 million and $0.4 million related to capitalizable internally developed software activities, respectively. Share-based compensation, reflected within additional paid-in capital in the Consolidated Statement of Redeemable Convertible Preferred Stock and Stockholders’ Equity (Deficit) costs for the nine months ended September 30, 2023 and 2022, included approximately $1.3 million and $1.3 million related to capitalizable internally developed software activities, respectively.

On May 31, 2023, each of the principal executive officer, principal financial officer, other named executive officers, and certain eligible employees of the Company voluntarily elected to forgo up to 25% of their cash base salary for the next 12 months, and in lieu thereof received restricted stock units (“RSUs”) with a value equal to the cash amount they elected to forego over the 12-month period. In consideration for forgoing guaranteed cash compensation, each individual will receive an additional number of RSUs with a value equal to 25% of the amount of cash salary they have elected to forgo. The RSUs were issued in June 2023 and will vest in four equal quarterly installments over the next 12 months, subject to the individual’s continued employment. The ability of the named executive officers and other eligible employees to make such election to forgo

guaranteed cash compensation and receive RSUs in lieu thereof was approved by the Compensation and Human Capital Committee of the Company’s board of directors. The unvested RSUs are classified as a liability. As of September 30, 2023, there was $0.4 million of unvested RSUs classified as a liability and recorded to accrued expenses and other current liabilities in the Consolidated Balance Sheets. As such, share-based compensation costs, reflected within additional paid-in capital in the Consolidated Statement of Redeemable Convertible Preferred Stock and Stockholders’ Equity (Deficit) for the three months ended September 30, 2023 does not reflect the cost associated with these awards. Upon vesting of these RSUs, amounts will be reclassified from liability to equity.

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Commitments and Contingencies

9 Months Ended

Sep. 30, 2023

Commitments and Contingencies Disclosure [Abstract]

Commitments and Contingencies

Commitments and Contingencies

Legal Matters

From time to time, the Company is subject to litigation in the normal course of business. The Company is of the opinion that, based on the information presently available, the resolution of any such legal matters will not have a material adverse effect on the Company’s consolidated financial position, results of operations or cash flows. The Company has accrued for losses that are both probable and estimable.

We are also party to investigations and legal disputes and losses related to certain matters that are reasonably possible, but at this time, we cannot estimate a loss or range of losses.

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Related-Party Transactions

9 Months Ended

Sep. 30, 2023

Related Party Transactions [Abstract]

Related-Party Transactions

Related-Party Transactions

Sul América Serviços de Saúde S.A. (Sul América), is a customer of and owns a 49% interest in Sharecare Brasil Servicios de Consultoria, Ltda. The Company is in process of winding down the contract with this related party and plans for Sharecare Brasil Servicios de Consultoria, Ltda to cease operations by the end of the 2023. As of September 30, 2023 and December 31, 2022, $0 and $1.4 million, respectively, in receivables were outstanding with Sul América. Revenues recognized for the three month period ended September 30, 2023 and 2022 from Sul América totaled $0.4 million and $2.0 million, respectively. Revenues recognized for the nine month period ended September 30, 2023 and 2022 from Sul América totaled $3.0 million and $7.1 million, respectively.

The Series A Preferred Stock is held by a customer that also had an employee serving on the Company’s Board of Directors. During the three month period ended June 30, 2023, the board member ceased employment with the customer. Subsequent to the board member’s termination of employment with the customer, this customer was no longer considered a related party. As of September 30, 2023 and December 31, 2022, $10.6 million and $3.1 million, respectively, in receivables were outstanding from this related party. Additionally, as of September 30, 2023 and December 31, 2022, current assets included $1.2 million and $4.8 million, respectively, associated with this related party related to the amount recorded in excess of cash received which represents a non-cash payment for up front research and development costs related to the issuance of the Series A Preferred Stock. For the three months ended September 30, 2023 and 2022, the Company paid $0 and $0.5 million related to administration fees and stop-loss coverage for employee health insurance, respectively, to a related party. For the nine months ended September 30, 2023 and 2022, the Company paid $0 and $1.5 million related to administration fees and stop-loss coverage for employee health insurance, respectively. Revenues recognized for this customer for the three months ended September 30, 2023 and 2022 totaled $4.7 million and $4.9 million, respectively. Revenues recognized for this customer for the nine months ended September 30, 2023 and 2022 totaled $14.2 million and $15.3 million, respectively.

Additionally, during the third quarter of 2022, we entered into a revenue contract with the Series A Preferred Stockholder to provide patient advocacy services. Separate from the above disclosed amounts for this related party, revenues recognized related to these distinct services for the three months ended September 30, 2023 and 2022 totaled $8.9 million and $5.7 million, respectively. Revenues recognized related to these distinct services for the nine months ended September 30, 2023 and 2022 totaled $31.8 million and $5.7 million, respectively. As of September 30, 2023, there were $38.3 million in receivables, $41.3 million in accrued expenses, $0 of long-term liabilities, $1.7 million of current contract assets, and $4.6 million in long-term contract assets recorded in connection with these distinct agreements. As of December 31, 2022, there were $18.1 million in receivables, $28.0 million in accrued expenses, $6.9 million of long-term liabilities, $1.7 million of current contract assets, and $5.8 million in long-term contract assets recorded in connection with these distinct agreements. The contract assets are being amortized as a reduction of revenue over the contract term. Revenue for the three months ended September 30, 2023 and 2022, included $0.4 million and $0.2 million of amortization of such contract assets, respectively. Revenue for the nine months ended September 30, 2023 and 2022, included $1.2 million and $0.2 million of amortization of

such contract assets, respectively. Additionally, the Company acquired certain intellectual property which was determined to be distinct and recorded an intangible asset of $6.5 million and $7.9 million, as of September 30, 2023 and December 31, 2022, respectively, which is being amortized over its estimated useful life. The Company also entered into separate agreements during the third quarter of 2022 for the purchase of distinct goods and services from that customer for amounts totaling $8.4 million and $5.7 million for the three months ended September 30, 2023 and 2022, respectively, and $24.8 million and $5.7 million for the nine months ended September 30, 2023 and 2022, respectively, which are which are recorded in cost of sales for each respective period. Amounts paid under the agreements that were not determined to be distinct were recorded as a reduction of revenues as described above.The Company has a customer that is affiliated with a member of its Board of Directors that was nominated during the first quarter of 2023. As of September 30, 2023, $1.0 million in receivables were outstanding from this related party and revenues recognized for the three and nine months ended September 30, 2023 totaled $1.0 million and $2.8 million, respectively.

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Net Loss Per Share

9 Months Ended

Sep. 30, 2023

Earnings Per Share [Abstract]

Net Loss Per Share

Net Loss Per Share

Basic and diluted net loss per share attributable to common stockholders was calculated as follows (in thousands, except share and per share amounts):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
Numerator
Net loss	$	(25,371)	$	(27,460)	$	(96,023)	$	(95,280)
Less: Net loss attributable to noncontrolling interests in subsidiaries	(920)		(103)		(1,770)		(697)
Net loss available to common stockholders	$	(24,451)	$	(27,357)	$	(94,253)	$	(94,583)
Denominator
Weighted-average common shares outstanding, basic and diluted	351,519,172		349,615,224		352,845,500		347,232,210
Net loss per share attributable to common stockholders, basic and diluted	$	(0.07)	$	(0.08)	$	(0.27)	$	(0.27)

The Company’s potential dilutive securities, which include stock options and restricted stock units, redeemable convertible preferred stock, and contingently issuable shares, have been excluded from the computation of diluted net loss per share for the three and nine months ended September 30, 2023 and 2022, as they are anti-dilutive and the effect would be to reduce the net loss per share. Therefore, the weighted-average number of common shares outstanding used to calculate both basic and diluted net loss per share attributable to common stockholders is the same. The Company excluded the following potential common share equivalents presented based on amounts outstanding at each period end, from the computation of diluted net loss per share attributable to common stockholders for the periods indicated because including them would have had an anti-dilutive effect:

	Three Months Ended September 30,		Nine Months Ended September 30,
	2023	2022	2023	2022
Stock options and restricted stock units	4,096,122	42,122,506	16,051,839	40,592,631
Redeemable convertible preferred stock	5,000,000	5,000,000	5,000,000	5,000,000
Contingently issuable shares	—	—	—	157,372
Total	9,096,122	47,122,506	21,051,839	45,750,003

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Subsequent Events	9 Months Ended
	Sep. 30, 2023
Subsequent Events [Abstract]
Subsequent Events	Subsequent EventsThe Company considers events or transactions that occur after the balance sheet date, but before the consolidated financial statements are issued, to provide additional evidence relative to certain estimates or identify matters that require additional disclosures. The Company evaluated subsequent events through, November 9, 2023, the date on which the consolidated financial statements were available to be issued, noting no such material events.

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Pay vs Performance Disclosure - USD ($) $ in Thousands	3 Months Ended						9 Months Ended
	Sep. 30, 2023	Jun. 30, 2023	Mar. 31, 2023	Sep. 30, 2022	Jun. 30, 2022	Mar. 31, 2022	Sep. 30, 2023	Sep. 30, 2022
Pay vs Performance Disclosure
Net income (loss) attributable to Sharecare, Inc.	$ (24,451)	$ (35,143)	$ (34,659)	$ (27,357)	$ (29,025)	$ (38,201)	$ (94,253)	$ (94,583)

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Insider Trading Arrangements	3 Months Ended
	Sep. 30, 2023
Trading Arrangements, by Individual
Rule 10b5-1 Arrangement Adopted	false
Non-Rule 10b5-1 Arrangement Adopted	false
Rule 10b5-1 Arrangement Terminated	false
Non-Rule 10b5-1 Arrangement Terminated	false

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Nature of Business and Significant Accounting Policies (Policies)

9 Months Ended

Sep. 30, 2023

Accounting Policies [Abstract]

Basis of Presentation and Unaudited Interim Financial Information

Basis of Presentation and Consolidation PolicyThe Company’s consolidated financial statements have been prepared in conformity with accounting principles generally accepted in the United States of America (“GAAP”) as determined by the Financial Accounting Standards Board (“FASB”) Accounting Standards Codification (“ASC”) and pursuant to the regulations of the U.S. Securities and Exchange Commission (“SEC”).

Unaudited Interim Financial Information

The accompanying interim Consolidated Balance Sheet as of September 30, 2023 and the Consolidated Statements of Operations and Comprehensive Loss for the three and nine months ended September 30, 2023 and 2022, Consolidated Statements of Redeemable Convertible Preferred Stock and Stockholders’ Equity (Deficit) for each of the three month periods within the nine months ended September 30, 2023 and 2022, and Consolidated Statements of Cash Flows for the nine months ended September 30, 2023 and 2022 are unaudited. These unaudited interim consolidated financial statements are presented in accordance with the rules and regulations of the SEC and do not include all disclosures normally required in annual consolidated financial statements prepared in accordance with U.S. GAAP. In management’s opinion, the unaudited interim consolidated financial statements have been prepared on the same basis as the annual financial statements and include all adjustments, which include only normal recurring adjustments, necessary for the fair presentation of the Company’s financial position as of September 30, 2023, the Company’s consolidated results of operations for the three and nine months ended September 30, 2023 and 2022, and cash flows for the nine months ended September 30, 2023 and 2022. The results of operations for the three and nine months ended September 30, 2023 are not necessarily indicative of the results to be expected for the full fiscal year or any other future interim or annual periods. The information contained within the unaudited interim consolidated financial statements should be read in conjunction with the consolidated financial statements and the notes thereto included in the Company’s annual financial statements for the year ended December 31, 2022.

Consolidation Policy

The consolidated financial statements include the accounts of Sharecare, Inc. and its wholly owned subsidiaries. All intercompany balances and transactions have been eliminated in consolidation.

Segment Information

Segment Information

The Company operates as a single operating segment. The Company’s chief operating decision maker is its chief executive officer, who reviews financial information presented on a consolidated basis for purposes of making operating decisions, assessing financial performance and allocating resources for the entire company.

Use of Estimates

Use of Estimates

The preparation of these unaudited interim consolidated financial statements in conformity with GAAP requires the use of management estimates and assumptions that affect the reported amounts of assets and liabilities at the date of the consolidated financial statements and the reported amounts of revenues and expenses during the reporting periods. Significant estimates and assumptions reflected in these consolidated financial statements include revenue recognition and income taxes. The Company bases its estimates on historical experience, known trends, and other market-specific or other relevant factors that it believes to be reasonable under the circumstances. On an ongoing basis, management evaluates its estimates, as there are changes in circumstances, facts and experience. Changes in estimates are recorded in the period in which they become known. Actual results may differ from those estimates or assumptions.

Concentration of Credit Risk

Concentration of Credit Risk

The Company’s financial instruments that are exposed to concentrations of credit risk consist primarily of cash and cash equivalents and accounts receivable. The Company’s cash deposits are held with well-known financial institutions and may exceed federally insured limits. The Company grants credit to its customers in the normal course of business and generally requires no collateral from its customers.

Fair Value Measurements

Fair Value Measurements

The carrying value of the Company’s financial instruments, including cash equivalents, accounts receivable, accounts payable, and accrued liabilities approximates fair value due to their short-term nature.

The Company measures financial assets and liabilities at fair value at each reporting period using a fair value hierarchy that requires management to maximize the use of observable inputs and minimize the use of unobservable inputs. Fair value is defined as the price that would be received from selling an asset or paid to transfer a liability in an orderly transaction between willing market participants at the measurement date. Fair value is estimated by applying the following hierarchy, which prioritizes the inputs used to measure fair value into three levels and bases the categorization within the hierarchy upon the lowest level of input that is available and significant to the fair value measurement:

•Level 1 — Quoted prices in active markets for identical assets or liabilities

•Level 2 — Observable inputs other than quoted prices in active markets for identical assets and liabilities, quoted prices for identical or similar assets or liabilities in inactive markets, or other inputs that are observable or can be corroborated by observable market data for substantially the full term of the assets or liabilities

•Level 3 — Inputs that are generally unobservable and typically reflect management’s estimate of assumptions that market participants would use in pricing the asset or liability

Assets and Liabilities that are Measured at Fair Value on a Non-recurring Basis

Assets and liabilities that may be measured at fair value on a non-recurring basis relate primarily to the Company’s tangible fixed assets and other intangible assets. For these assets, the Company does not periodically adjust the carrying value to fair value except in the event of an impairment. When the Company determines that an impairment has occurred, the carrying value of the asset is reduced to its fair value and an impairment charge is recorded within operating loss in the Consolidated Statements of Operations and Comprehensive Loss.

Accounts Receivable and Allowance for Doubtful Accounts

Accounts Receivable and Allowance for Doubtful AccountsAccounts receivable, net, consists of trade accounts receivable which are due under normal trade terms requiring payment, typically within 45 days from the invoice date. The allowance for doubtful accounts is based on management's estimate for expected credit losses for outstanding trade accounts receivable and is recorded as an offset to accounts receivable. Changes in the allowance for doubtful accounts are classified as general and administrative expense in the Consolidated Statements of Operations and Comprehensive Loss. The Company determines expected credit losses based on historical write-off experience, an analysis of the aging of outstanding receivables, customer payment patterns, and adjusts based on expectations of changes in macro-economic conditions and customer-specific information that may impact the collectability of outstanding receivables. The Company reassesses the adequacy of the allowance for doubtful accounts each reporting period.

Contract Liabilities

Contract Liabilities

In connection with certain acquisitions, the Company has recognized current and noncurrent contract liabilities, representing off-market values associated with certain wellness program royalty agreements (amortization will continue through 2023). Amortization of these contract liabilities was $0.5 million for three months ended September 30, 2023, all of which was included within cost of revenues in the Consolidated Statements of Operations and Comprehensive Loss. Amortization of these contract liabilities was $1.1 million for three months ended September 30, 2022, of which $0.4 million was included within cost of revenues and $0.7 million was included in general and administrative expenses in the Consolidated Statements of Operations and Comprehensive Loss.

Amortization of these contract liabilities was $1.4 million for nine months ended September 30, 2023, all of which was included within cost of revenues in the Consolidated Statements of Operations and Comprehensive Loss. Amortization of these contract liabilities was $3.3 million for nine months ended September 30, 2022, of which $1.3 million was included within cost of revenues and $2.0 million was included in general and administrative expenses in the Consolidated Statements of Operations and Comprehensive Loss. Additionally, the Company has recognized certain contract liabilities due to a related party in the amount of $17.4 million, related to service agreements, which is included in accrued expenses and other current liabilities in the Consolidated Balance Sheets.

Deferred Revenue and Revenue Recognition

Deferred Revenue

The Company records contract liabilities, which consist of deferred revenue and contract billings in excess of earned revenue, pursuant to ASC 606.

Deferred revenues arise from contracts that permit upfront billing and the collection of fees covering the entire contractual service period, which is generally six to twelve months and in advance of the satisfaction of the performance obligations identified within the related contract. As of September 30, 2023 and December 31, 2022, such fees were $6.0 million and $9.0 million, respectively. The Company recognized $0.5 million of revenue during the three months ended September 30, 2023 that was included in deferred revenue at December 31, 2022. The Company recognized $3.3 million of revenue during the nine months ended September 30, 2023 that was included in deferred revenue at December 31, 2022.

Revenue Recognition

Performance-Based Revenue

Certain contracts place a portion of fees at risk based on achieving certain performance metrics, such as customer cost savings, and/or clinical outcomes improvements (performance-based). The Company uses the most likely amount method to estimate variable consideration for these performance guarantees. The Company includes in the transaction price some, or all, of a variable consideration amount only to the extent that it is not probable that a significant reversal in the amount of cumulative revenue recognized will occur when the uncertainty associated with the variable consideration is subsequently resolved. The Company utilizes customer data to measure performance. Performance-based fees subject to refund that the Company has not recognized as revenues are generally due to either: (1) data from the customer is insufficient or incomplete to measure performance; or (2) interim performance measures indicate that it is not probable that the Company will meet the relevant performance target(s). As of September 30, 2023 and December 31, 2022, such fees included within deferred revenue were $5.4 million and $4.4 million, respectively.

In the event that performance measures are not met by the end of the measurement period, typically one year, some or all of the performance-based fees are required to be refunded. During the settlement process under a contract, which generally

occurs six to eight months after the end of a contract year, performance-based fees are reconciled and settled. Approximately $1.1 million and $1.4 million of revenues recognized during the three months ended September 30, 2023 and 2022, respectively, were performance-based. During the three months ended September 30, 2023, $0.1 million of revenue was recognized, which related to services provided prior to December 31, 2022.

Approximately $3.4 million and $5.8 million of revenues recognized during the nine months ended September 30, 2023 and 2022, respectively, were performance-based. During the nine months ended September 30, 2023, $0.7 million was recognized in revenue that related to services provided prior to December 31, 2022. As of September 30, 2023 and 2022, the cumulative amount of performance-based revenues that had met the criteria for recognition and had been recognized but had not yet been settled with customers, totaled $4.6 million and $6.5 million, respectively.

Remaining Performance Obligations

Remaining performance obligations represent contracted revenues that are non-cancellable and have not yet been recognized due to unsatisfied or partially satisfied performance obligations. This includes deferred revenues and amounts that will be invoiced and recognized as revenues in future periods. As of September 30, 2023, future estimated revenue related to performance obligations with terms of more than one year that are unsatisfied or partially unsatisfied at the end of the reporting period was approximately $81.2 million. As of September 30, 2023, the Company expects to recognize revenue on approximately 84% of these unsatisfied performance obligations over the following 24 months and the remainder thereafter.

Recently Adopted Accounting Standards

Recently Adopted Accounting Standards

As an emerging growth company (“EGC”), the Jumpstart Our Business Startups Act (“JOBS Act”) allows the Company to delay adoption of new or revised accounting pronouncements applicable to public companies until such pronouncements are applicable to private companies (that is, those that have not had a registration statement declared effective under the Securities Act of 1933, as amended (the “Securities Act”), or do not have a class of securities registered under the Securities Exchange Act of 1934, as amended (the “Exchange Act”). The Company has elected to use this extended transition period under the JOBS Act until such time as the Company is no longer considered to be an EGC. The adoption dates discussed below reflect this election.

Credit Losses. In June 2016, the FASB issued ASU 2016-13, Financial Instruments-Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments (“ASU 2016-13”), which is intended to improve the timing of recognition, and enhance the accounting and disclosure, of credit losses on financial assets. This update modified the existing accounting guidance related to the impairment evaluation for available-for-sale debt securities, reinsurance recoverables, and accounts receivable and could result in the creation of an allowance for credit losses as a contra-asset account. The ASU requires a cumulative-effect change to retained earnings (accumulated deficit) in the period of adoption, to the extent applicable. The amendments in ASU 2016-13 are effective for fiscal years beginning after December 15, 2022, including interim periods within the fiscal year. The Company adopted ASU 2016-13 on January 1, 2023, and the adoption did not have a material impact on the Company’s unaudited interim consolidated financial statements, with the primary impact being the increase in allowance for doubtful accounts related to our trade accounts receivable. The adoption adjustment was recorded to accumulated deficit, as shown in the Consolidated Statements of Redeemable Convertible Preferred Stock and Stockholders’ Equity (Deficit).

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Nature of Business and Significant Accounting Policies (Tables)

9 Months Ended

Sep. 30, 2023

Accounting Policies [Abstract]

Schedule of Allowance for Doubtful Accounts

The changes in the allowance for doubtful accounts are as follows (in thousands):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
Allowance for doubtful accounts – beginning balance	$	8,145	$	7,812	$	7,197	$	6,212
Provision for doubtful accounts	724		755		2,811		2,468
Amounts written off and other adjustments	(81)		(1,727)		(1,220)		(1,840)
Allowance for doubtful accounts – ending balance	$	8,788	$	6,840	$	8,788	$	6,840

Schedule of Revenues Disaggregated by Revenue Source

The following table presents the Company’s revenues disaggregated by revenue source (in thousands):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
Enterprise	$	60,216	$	65,223	$	194,460	$	184,882
Provider	32,978		28,712		91,143		79,831
Life Sciences	20,133		20,684		54,372		54,440
Total Revenue	$	113,327	$	114,619	$	339,975	$	319,153

Schedule of Other Income (Expense)

For the three and nine months ended September 30, 2023 and 2022, other income (expense) consisted of the following (in thousands):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
Re-measurement of contingent consideration	$	520	$	(2,121)	$	1,428	$	9,131
Re-measurement of warrant liabilities	2,784		(856)		1,918		6,634
Other	(18)		595		(2,261)		1,525
Total other income (expense)	$	3,286	$	(2,382)	$	1,085	$	17,290

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Fair Value Measurements (Tables)

9 Months Ended

Sep. 30, 2023

Fair Value Disclosures [Abstract]

Schedule of Fair Value Hierarchy for Assets and Liabilities Measured at Fair Value

The following tables present the fair value hierarchy for assets and liabilities measured at fair value as of September 30, 2023 (in thousands):

	September 30, 2023
	Level 1		Level 2		Level 3		Total Fair Value
Cash equivalents
Money market funds	$	111,216	$	—	$	—	$	111,216
Total cash equivalents at fair value	$	111,216	$	—	$	—	$	111,216
Liabilities
Warrant liabilities	$	523	$	—	$	—	$	523
Contingent consideration – other liabilities	—		—		451		451
Total liabilities at fair value	$	523	$	—	$	451	$	974

Schedule of Changes to the Warrant Liability and Contingent Consideration

The following is a schedule of changes to the contingent consideration — other liabilities classified as Level 3 for the periods presented (in thousands):

December 31, 2022	$	1,879
Re-measurement of contingent consideration	(1,428)
September 30, 2023	$	451

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Balance Sheet Components (Tables)

9 Months Ended

Sep. 30, 2023

Organization, Consolidation and Presentation of Financial Statements [Abstract]

Schedule of Accrued Expense and Other Current Liabilities

As of September 30, 2023 and December 31, 2022, accrued expenses and other current liabilities consisted of the following (in thousands):

	September 30, 2023		December 31, 2022
Accrued expenses	$	16,268	$	18,526
Accrued compensation	11,449		23,762
Accrued media costs	3,483		4,515
Accrued taxes	1,634		1,602
Operating lease liabilities, current	2,043		2,941
Contract liabilities due to a related party, current	17,353		10,000
Accrued expenses due to a related party	23,941		18,011
Accrued other	1,389		2,270
Total accrued expenses and other current liabilities	$	77,560	$	81,627

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Goodwill and Other Intangible Assets (Tables)

9 Months Ended

Sep. 30, 2023

Goodwill and Intangible Assets Disclosure [Abstract]

Schedule of Finite-Lived Intangible Assets

Intangible assets and the related accumulated amortization for each class of intangible asset as of September 30, 2023 were as follows (in thousands):

	September 30, 2023
	Cost		Accumulated Amortization		Net		Weighted Average Remaining Life
Definite-lived, intangible assets
Technology – features/content	$	65,793	$	(26,366)	$	39,427	8.3
Trade name	3,549		(1,868)		1,681		7.9
Customer relationships	77,849		(38,112)		39,737		9.0
Internal-use software	177,733		(120,362)		57,371		2.0
Total definite-lived, intangible assets	$	324,924	$	(186,708)	$	138,216
Intangible assets not subject to amortization
Internal-use software projects in process	$	3,572	$	—	$	3,572
Indefinite-lived, trade names	5,030		—		5,030
Total intangible assets not subject to amortization	8,602		—		8,602
Total intangible assets	$	333,526	$	(186,708)	$	146,818

Schedule of Indefinite-Lived Intangible Assets

Intangible assets and the related accumulated amortization for each class of intangible asset as of September 30, 2023 were as follows (in thousands):

	September 30, 2023
	Cost		Accumulated Amortization		Net		Weighted Average Remaining Life
Definite-lived, intangible assets
Technology – features/content	$	65,793	$	(26,366)	$	39,427	8.3
Trade name	3,549		(1,868)		1,681		7.9
Customer relationships	77,849		(38,112)		39,737		9.0
Internal-use software	177,733		(120,362)		57,371		2.0
Total definite-lived, intangible assets	$	324,924	$	(186,708)	$	138,216
Intangible assets not subject to amortization
Internal-use software projects in process	$	3,572	$	—	$	3,572
Indefinite-lived, trade names	5,030		—		5,030
Total intangible assets not subject to amortization	8,602		—		8,602
Total intangible assets	$	333,526	$	(186,708)	$	146,818

Schedule of Carrying Amount of Goodwill

The following tables set forth the changes in the carrying amount of the Company’s goodwill for the period presented (in thousands):

December 31, 2022	$	191,817
Foreign currency translation adjustment	(114)
September 30, 2023	$	191,703

Schedule of Estimated Future Amortization Expense for Intangible Assets

The following is a schedule of estimated future amortization expense for intangible assets as of September 30, 2023 (in thousands):

Year ending December 31:
Remainder of 2023	$	13,393
2024	45,302
2025	29,349
2026	16,048
2027	10,816
Thereafter	23,308
Total	$	138,216

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Common Stock and Stockholders' Equity (Tables)

9 Months Ended

Sep. 30, 2023

Equity [Abstract]

Schedule of Warrants Issued and Outstanding

As of September 30, 2023, the following warrants to purchase common stock were issued and outstanding:

Classification	Warrants Outstanding	Exercise Price per Share
Equity	1,171,652	$4.21 - $5.61
Liability	17,433,334	$11.50

Schedule of Stock Option Activity

Stock option and restricted stock unit activity, prices, and values during the nine months ended September 30, 2023 are as follows (in thousands, except share and per share amounts):

	Options Outstanding						Restricted Stock Units
	Number of Options	Weighted- Average Exercise Price		Weighted Average Remaining Contractual Term (Years)	Aggregate Intrinsic Value (in thousands)		Number of Plan shares outstanding	Weighted-Average Grant Date Fair Value per share
Outstanding as of December 31, 2022	103,557,247	$	2.88	6.88	$	25,753	16,050,794	$	3.21
Granted	—	—					39,420,993	$	1.83
Exercised/Released	(521,185)	$	0.99		$	57	(5,354,616)	$	2.72
Cancelled/Forfeited	(6,116,595)	$	2.07				(3,414,923)	$	3.15
Outstanding as of September 30, 2023	96,919,467	$	2.99	6.17	$	360	46,702,248	$	2.11
Vested and/or exercisable as of September 30, 2023	79,631,937	$	2.43	5.89	$	360	—	$	—
Vested and/or exercisable as of December 31, 2022	75,439,358	$	1.96	6.50	$	22,030	—	$	—

Schedule of Restricted Stock Unit Activity

Stock option and restricted stock unit activity, prices, and values during the nine months ended September 30, 2023 are as follows (in thousands, except share and per share amounts):

	Options Outstanding						Restricted Stock Units
	Number of Options	Weighted- Average Exercise Price		Weighted Average Remaining Contractual Term (Years)	Aggregate Intrinsic Value (in thousands)		Number of Plan shares outstanding	Weighted-Average Grant Date Fair Value per share
Outstanding as of December 31, 2022	103,557,247	$	2.88	6.88	$	25,753	16,050,794	$	3.21
Granted	—	—					39,420,993	$	1.83
Exercised/Released	(521,185)	$	0.99		$	57	(5,354,616)	$	2.72
Cancelled/Forfeited	(6,116,595)	$	2.07				(3,414,923)	$	3.15
Outstanding as of September 30, 2023	96,919,467	$	2.99	6.17	$	360	46,702,248	$	2.11
Vested and/or exercisable as of September 30, 2023	79,631,937	$	2.43	5.89	$	360	—	$	—
Vested and/or exercisable as of December 31, 2022	75,439,358	$	1.96	6.50	$	22,030	—	$	—

Schedule of Share-Based Compensation Expense for Employee and Nonemployee Options

Share-based compensation expense for employee and nonemployee options and restricted stock units included in the Consolidated Statements of Operations and Comprehensive Loss is as follows for the three and nine months ended September 30, 2023 and 2022 (in thousands):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
Cost of revenues	$	213	$	83	$	512	$	309
Sales and marketing	1,814		300		4,089		2,826
Product and technology	53		1,413		2,276		3,176
General and administrative	11,126		8,535		28,445		55,308
Total share-based compensation expense	$	13,206	$	10,331	$	35,322	$	61,619

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Net Loss Per Share (Tables)

9 Months Ended

Sep. 30, 2023

Earnings Per Share [Abstract]

Schedule of Basic and Diluted Net Loss Per Share Attributable to Common Stockholders

Basic and diluted net loss per share attributable to common stockholders was calculated as follows (in thousands, except share and per share amounts):

	Three Months Ended September 30,				Nine Months Ended September 30,
	2023		2022		2023		2022
Numerator
Net loss	$	(25,371)	$	(27,460)	$	(96,023)	$	(95,280)
Less: Net loss attributable to noncontrolling interests in subsidiaries	(920)		(103)		(1,770)		(697)
Net loss available to common stockholders	$	(24,451)	$	(27,357)	$	(94,253)	$	(94,583)
Denominator
Weighted-average common shares outstanding, basic and diluted	351,519,172		349,615,224		352,845,500		347,232,210
Net loss per share attributable to common stockholders, basic and diluted	$	(0.07)	$	(0.08)	$	(0.27)	$	(0.27)

Schedule of Potential Common Shares Equivalents Excluded from Computation of Diluted Net Loss Per Share

The Company excluded the following potential common share equivalents presented based on amounts outstanding at each period end, from the computation of diluted net loss per share attributable to common stockholders for the periods indicated because including them would have had an anti-dilutive effect:

	Three Months Ended September 30,		Nine Months Ended September 30,
	2023	2022	2023	2022
Stock options and restricted stock units	4,096,122	42,122,506	16,051,839	40,592,631
Redeemable convertible preferred stock	5,000,000	5,000,000	5,000,000	5,000,000
Contingently issuable shares	—	—	—	157,372
Total	9,096,122	47,122,506	21,051,839	45,750,003

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Nature of Business and Significant Accounting Policies - Schedule of Allowance for Doubtful Accounts (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Allowance for Doubtful Accounts
Allowance for doubtful accounts – beginning balance	$ 8,145	$ 7,812	$ 7,197	$ 6,212
Provision for doubtful accounts	724	755	2,811	2,468
Amounts written off and other adjustments	(81)	(1,727)	(1,220)	(1,840)
Allowance for doubtful accounts – ending balance	$ 8,788	$ 6,840	$ 8,788	$ 6,840

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Nature of Business and Significant Accounting Policies - Contract Liabilities and Deferred Revenue (Narrative) (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022	Dec. 31, 2022
Disaggregation of Revenue [Line Items]
Amortization of contract liabilities	$ 500	$ 1,100	$ 1,353	$ 3,285
Accrued liabilities and other liabilities	77,560		77,560		$ 81,627
Deferred revenue	6,029		6,029		$ 9,032
Revenue recognized that was previously in deferred revenue	500
Revenue recognized			$ 3,300
Minimum
Disaggregation of Revenue [Line Items]
Contractual service period (in months)			6 months
Maximum
Disaggregation of Revenue [Line Items]
Contractual service period (in months)			12 months
Related Party
Disaggregation of Revenue [Line Items]
Accrued liabilities and other liabilities	$ 17,400		$ 17,400
Cost of revenues
Disaggregation of Revenue [Line Items]
Amortization of contract liabilities		400		1,300
General and administrative
Disaggregation of Revenue [Line Items]
Amortization of contract liabilities		$ 700		$ 2,000

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Nature of Business and Significant Accounting Policies - Performance-Based Revenue (Narrative) (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022	Dec. 31, 2022
Disaggregation of Revenue [Line Items]
Performance-based fees not recognized as revenue	$ 5.4		$ 5.4		$ 4.4
Performance-based revenue recognized	1.1	$ 1.4	3.4	$ 5.8
Revenue recognized related to services provided in prior period	0.1		0.7
Performance-based revenue recognized but not yet settled with customers	$ 4.6	$ 6.5	$ 4.6	$ 6.5
Enterprise
Disaggregation of Revenue [Line Items]
Measurement period			1 year
Enterprise | Minimum
Disaggregation of Revenue [Line Items]
Settlement process term			6 months
Enterprise | Maximum
Disaggregation of Revenue [Line Items]
Settlement process term			8 months

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Nature of Business and Significant Accounting Policies - Remaining Performance Obligations (Narrative) (Details) $ in Millions	Sep. 30, 2023 USD ($)
Accounting Policies [Abstract]
Remaining performance obligations	$ 81.2
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2023-10-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Remaining performance obligations percentage to be recognized	84.00%
Unsatisfied performance obligations expected recognition period	24 months

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Nature of Business and Significant Accounting Policies - Schedule of Revenues Disaggregated by Revenue Source (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Disaggregation of Revenue [Line Items]
Total Revenue	$ 113,327	$ 114,619	$ 339,975	$ 319,153
Enterprise
Disaggregation of Revenue [Line Items]
Total Revenue	60,216	65,223	194,460	184,882
Provider
Disaggregation of Revenue [Line Items]
Total Revenue	32,978	28,712	91,143	79,831
Life Sciences
Disaggregation of Revenue [Line Items]
Total Revenue	$ 20,133	$ 20,684	$ 54,372	$ 54,440

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Nature of Business and Significant Accounting Policies - Schedule of Other Income (Expense) (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Accounting Policies [Abstract]
Re-measurement of contingent consideration	$ 520	$ (2,121)	$ 1,428	$ 9,131
Re-measurement of warrant liabilities	2,784	(856)	1,918	6,634
Other	(18)	595	(2,261)	1,525
Total other income (expense)	$ 3,286	$ (2,382)	$ 1,085	$ 17,290

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Fair Value Measurements - Schedule of Fair Value Hierarchy for Assets and Liabilities Measured at Fair Value (Details) - Recurring $ in Thousands	Sep. 30, 2023 USD ($)
Cash equivalents
Total cash equivalents at fair value	$ 111,216
Liabilities
Warrant liabilities	523
Contingent consideration – other liabilities	451
Total liabilities at fair value	974
Money market funds
Cash equivalents
Total cash equivalents at fair value	111,216
Level 1
Cash equivalents
Total cash equivalents at fair value	111,216
Liabilities
Warrant liabilities	523
Contingent consideration – other liabilities	0
Total liabilities at fair value	523
Level 1 | Money market funds
Cash equivalents
Total cash equivalents at fair value	111,216
Level 2
Cash equivalents
Total cash equivalents at fair value	0
Liabilities
Warrant liabilities	0
Contingent consideration – other liabilities	0
Total liabilities at fair value	0
Level 2 | Money market funds
Cash equivalents
Total cash equivalents at fair value	0
Level 3
Cash equivalents
Total cash equivalents at fair value	0
Liabilities
Warrant liabilities	0
Contingent consideration – other liabilities	451
Total liabilities at fair value	451
Level 3 | Money market funds
Cash equivalents
Total cash equivalents at fair value	$ 0

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Fair Value Measurements - Narrative (Details) - Warrants	Sep. 30, 2023 $ / shares shares
Class of Warrant or Right [Line Items]
Number of securities called by each warrant (in shares) | shares	1
Exercise price per share (in USD per share) | $ / shares	$ 11.50

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Fair Value Measurements - Schedule of Changes to the Warrant Liability and Contingent Consideration (Details) - Contingent Consideration $ in Thousands	9 Months Ended
	Sep. 30, 2023 USD ($)
Changes in liability
Beginning balance	$ 1,879
Re-measurement of contingent consideration	(1,428)
Ending balance	$ 451

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Balance Sheet Components (Details) - USD ($) $ in Thousands	Sep. 30, 2023	Dec. 31, 2022
Accrued Expenses and Other Current Liabilities
Accrued expenses	$ 16,268	$ 18,526
Accrued compensation	11,449	23,762
Accrued media costs	3,483	4,515
Accrued taxes	1,634	1,602
Operating lease liabilities, current	2,043	2,941
Contract liabilities due to a related party, current	17,353	10,000
Accrued expenses due to a related party	23,941	18,011
Accrued other	1,389	2,270
Total accrued expenses and other current liabilities	$ 77,560	$ 81,627

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Goodwill and Other Intangible Assets - Schedule of Finite-Lived and Indefinite-Lived Intangible Assets (Details) - USD ($) $ in Thousands	Sep. 30, 2023	Dec. 31, 2022
Definite-lived, intangible assets
Cost	$ 324,924
Accumulated Amortization	(186,708)
Net	138,216
Intangible assets not subject to amortization
Intangible assets not subject to amortization	8,602
Total intangible assets
Total intangible assets, cost	333,526
Total intangible assets, accumulated amortization	(186,708)
Total intangible assets, net	146,818	$ 163,114
Internal-use software projects in process
Intangible assets not subject to amortization
Intangible assets not subject to amortization	3,572
Indefinite-lived, trade names
Intangible assets not subject to amortization
Intangible assets not subject to amortization	5,030
Technology – features/content
Definite-lived, intangible assets
Cost	65,793
Accumulated Amortization	(26,366)
Net	$ 39,427
Weighted Average Remaining Life	8 years 3 months 18 days
Total intangible assets
Total intangible assets, accumulated amortization	$ (26,366)
Indefinite-lived, trade names
Definite-lived, intangible assets
Cost	3,549
Accumulated Amortization	(1,868)
Net	$ 1,681
Weighted Average Remaining Life	7 years 10 months 24 days
Total intangible assets
Total intangible assets, accumulated amortization	$ (1,868)
Customer relationships
Definite-lived, intangible assets
Cost	77,849
Accumulated Amortization	(38,112)
Net	$ 39,737
Weighted Average Remaining Life	9 years
Total intangible assets
Total intangible assets, accumulated amortization	$ (38,112)
Internal-use software
Definite-lived, intangible assets
Cost	177,733
Accumulated Amortization	(120,362)
Net	$ 57,371
Weighted Average Remaining Life	2 years
Total intangible assets
Total intangible assets, accumulated amortization	$ (120,362)

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Goodwill and Other Intangible Assets - Schedule of Carrying Amount of Goodwill (Details) $ in Thousands	9 Months Ended
	Sep. 30, 2023 USD ($)
Goodwill [Roll Forward]
Beginning balance	$ 191,817
Foreign currency translation adjustment	(114)
Ending balance	$ 191,703

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Goodwill and Other Intangible Assets - Narrative (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Goodwill and Intangible Assets Disclosure [Abstract]
Percentage of fair value in excess of book value	10.00%		10.00%
Basis point increase in weighted average cost of capital	10000.00%		10000.00%
Basis point decrease in annual forecasted revenues	10000.00%		10000.00%
Percentage of decline in fair value, in event increase in weighted average capital	3.00%		3.00%
Percentage of decline in fair value, in event of decrease in annual forecasted revenue	7.00%		7.00%
Amortization expense for intangible assets	$ 13.9	$ 11.2	$ 41.4	$ 30.5

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Goodwill and Other Intangible Assets - Schedule of Estimated Future Amortization Expense for Intangible Assets (Details) $ in Thousands	Sep. 30, 2023 USD ($)
Estimated future amortization expense:
Remainder of 2023	$ 13,393
2024	45,302
2025	29,349
2026	16,048
2027	10,816
Thereafter	23,308
Net	$ 138,216

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Income Taxes (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Income Tax Disclosure [Abstract]
Income tax benefit	$ 43	$ 627	$ (53)	$ 265

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Common Stock and Stockholders' Equity - Narrative (Details) $ in Millions		3 Months Ended		9 Months Ended
	May 31, 2023 installment	Sep. 30, 2023 USD ($) shares	Sep. 30, 2022 USD ($)	Sep. 30, 2023 USD ($) shares	Sep. 30, 2022 USD ($)
Class of Stock [Line Items]
Compensation costs related to share-based payment awards reflected within additional paid-in capital related to capitalizable internally developed software activities | $		$ 0.2	$ 0.4	$ 1.3	$ 1.3
RSUs
Class of Stock [Line Items]
Share-based compensation arrangement by share-based payment award, voluntarily elected to forgo, cash base salary, percentage	0.25
Share-based compensation arrangement by share-based payment award, voluntarily elected to forgo, cash base salary	12 months
Number of quarterly installments | installment	4
Unvested liability | $		$ 0.4		$ 0.4
Contractual and Earnout Arrangements
Class of Stock [Line Items]
Common stock reserved for future issuance (in shares)		5,182,109		5,182,109
Warrants reserved for future issuance (in shares)		8,194,627		8,194,627
Warrants earned but not issued (in shares)		107,476		107,476
Liability Warrants
Class of Stock [Line Items]
Warrants expiration period (in years)		7 years		7 years
Equity Warrants
Class of Stock [Line Items]
Warrants expiration period (in years)		7 years		7 years
Warrants vesting period (in years)				3 years

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Common Stock and Stockholders' Equity - Schedule of Warrants Issued and Outstanding (Details)	Sep. 30, 2023 $ / shares shares
Equity
Class of Warrant or Right [Line Items]
Warrants outstanding (in shares) | shares	1,171,652,000
Equity | Minimum
Class of Warrant or Right [Line Items]
Exercise price per share (in USD per share)	$ 4.21
Equity | Maximum
Class of Warrant or Right [Line Items]
Exercise price per share (in USD per share)	$ 5.61
Liability
Class of Warrant or Right [Line Items]
Warrants outstanding (in shares) | shares	17,433,334,000
Exercise price per share (in USD per share)	$ 11.50

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Common Stock and Stockholders' Equity - Schedule of Stock Options (Details) $ / shares in Units, $ in Thousands	9 Months Ended	12 Months Ended
	Sep. 30, 2023 USD ($) $ / shares shares	Dec. 31, 2022 USD ($) $ / shares shares
Options Outstanding - Number of Options
Outstanding, beginning (in shares) | shares	103,557,247
Granted (in shares) | shares	0
Exercised/released (in shares) | shares	(521,185)
Cancelled/forfeited (in shares) | shares	(6,116,595)
Outstanding, ending (in shares) | shares	96,919,467	103,557,247
Vested and/or exercisable (in shares) | shares	79,631,937	75,439,358
Options Outstanding - Weighted Average Exercise Price
Outstanding, beginning (in USD per share) | $ / shares	$ 2.88
Granted (in USD per share) | $ / shares	0
Exercised/released (in USD per share) | $ / shares	0.99
Cancelled/forfeited (in USD per share) | $ / shares	2.07
Outstanding, ending (in USD per share) | $ / shares	2.99	$ 2.88
Vested and/or exercisable (in USD per share) | $ / shares	$ 2.43	$ 1.96
Options, Additional Disclosures
Outstanding, weighted average remaining contractual term	6 years 2 months 1 day	6 years 10 months 17 days
Vested and/or exercisable, weighted average remaining contractual term	5 years 10 months 20 days	6 years 6 months
Outstanding, aggregate intrinsic value | $	$ 360	$ 25,753
Exercised, aggregate intrinsic value | $	57
Vested and/or exercisable, aggregate intrinsic value | $	$ 360	$ 22,030

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Common Stock and Stockholders' Equity - Schedule of Restricted Stock Units (Details) - Restricted Stock Units - $ / shares	9 Months Ended
	Sep. 30, 2023	Dec. 31, 2022
Restricted Stock Units - Number of Plan shares outstanding
Outstanding, beginning (in shares)	16,050,794
Granted (in shares)	39,420,993
Exercised/released (in shares)	(5,354,616)
Cancelled/forfeited (in shares)	(3,414,923)
Outstanding, ending (in shares)	46,702,248
Vested and/or exercisable (in shares)	0	0
Restricted Stock Units - Weighted-Average Grant Date Fair Value per share
Outstanding, beginning (in USD per share)	$ 3.21
Granted (in USD per share)	1.83
Exercised/released (in USD per share)	2.72
Cancelled/forfeited (in USD per share)	3.15
Outstanding, ending (in USD per share)	2.11
Vested and/or exercisable (in USD per share)	$ 0	$ 0

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Common Stock and Stockholders' Equity - Schedule of Share-Based Compensation Expense for Employee and Nonemployee Options (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Total share-based compensation expense	$ 13,206	$ 10,331	$ 35,322	$ 61,619
Cost of revenues
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Total share-based compensation expense	213	83	512	309
Sales and marketing
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Total share-based compensation expense	1,814	300	4,089	2,826
Product and technology
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Total share-based compensation expense	53	1,413	2,276	3,176
General and administrative
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Total share-based compensation expense	$ 11,126	$ 8,535	$ 28,445	$ 55,308

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Related-Party Transactions (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022	Dec. 31, 2022
Related Party Transaction [Line Items]
Other receivables	$ 1,915		$ 1,915		$ 4,114
Revenue	113,327	$ 114,619	339,975	$ 319,153
Short-term asset related to non-cash payment for upfront research and development costs	268,405		268,405		320,626
Accrued liabilities and other liabilities	77,560		77,560		81,627
Other long-term liabilities	8,209		8,209		16,723
Administration Fees and Stop Loss Coverage
Related Party Transaction [Line Items]
Expenses, related party transactions	0	500	0	1,500
Purchase Of Customer Goods And Services
Related Party Transaction [Line Items]
Expenses, related party transactions	8,400	5,700	24,800	5,700
Board of Directors Related Customer
Related Party Transaction [Line Items]
Other receivables	10,600		10,600		3,100
Revenue	4,700	4,900	14,200	15,300
Short-term asset related to non-cash payment for upfront research and development costs	1,200		1,200		4,800
Series A Preferred Stock Holder
Related Party Transaction [Line Items]
Other receivables	38,300		38,300		18,100
Revenue	8,900	5,700	31,800	5,700
Accrued liabilities and other liabilities	41,300		41,300		28,000
Other long-term liabilities	0		0		6,900
Current contract assets	1,700		1,700		1,700
Long-term asset related to non-cash payment for upfront research and development costs	4,600		4,600		5,800
Share-based compensation	400	200	1,200	200
Intangible asset recognized	6,500		6,500		7,900
Director Affiliated Customer
Related Party Transaction [Line Items]
Other receivables	1,000		1,000
Revenue	1,000		2,800
Sul América | Customer
Related Party Transaction [Line Items]
Other receivables	0		0		$ 1,400
Revenue	$ 400	$ 2,000	$ 3,000	$ 7,100
Sharecare Brasil Servicios de Consultoria, Ltda | Sul América
Related Party Transaction [Line Items]
Noncontrolling interest	49.00%		49.00%

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Net Loss Per Share - Schedule of Basic and Diluted Net Loss Per Share Attributable to Common Stockholders (Details) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended						9 Months Ended
	Sep. 30, 2023	Jun. 30, 2023	Mar. 31, 2023	Sep. 30, 2022	Jun. 30, 2022	Mar. 31, 2022	Sep. 30, 2023	Sep. 30, 2022
Numerator
Net loss	$ (25,371)			$ (27,460)			$ (96,023)	$ (95,280)
Less: Net loss attributable to noncontrolling interests in subsidiaries	(920)	$ (504)	$ (346)	(103)	$ (496)	$ (98)	(1,770)	(697)
Net loss available to common stockholders, basic	(24,451)			(27,357)			(94,253)	(94,583)
Net loss available to common stockholders, diluted	$ (24,451)			$ (27,357)			$ (94,253)	$ (94,583)
Denominator
Weighted-average common shares outstanding, basic (in shares)	351,519,172			349,615,224			352,845,500	347,232,210
Weighted-average common shares outstanding, diluted (in shares)	351,519,172			349,615,224			352,845,500	347,232,210
Net loss per share attributable to common stockholders, basic (in USD per share)	$ (0.07)			$ (0.08)			$ (0.27)	$ (0.27)
Net loss per share attributable to common stockholders, diluted (in USD per share)	$ (0.07)			$ (0.08)			$ (0.27)	$ (0.27)

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Net Loss Per Share - Schedule of Potential Common Shares Equivalents Excluded from Computation of Diluted Net Loss Per Share (Details) - shares	3 Months Ended		9 Months Ended
	Sep. 30, 2023	Sep. 30, 2022	Sep. 30, 2023	Sep. 30, 2022
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Potential common stock equivalents (in shares)	9,096,122	47,122,506	21,051,839	45,750,003
Stock options and restricted stock units
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Potential common stock equivalents (in shares)	4,096,122	42,122,506	16,051,839	40,592,631
Redeemable convertible preferred stock
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Potential common stock equivalents (in shares)	5,000,000	5,000,000	5,000,000	5,000,000
Contingently issuable shares
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Potential common stock equivalents (in shares)	0	0	0	157,372