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Revenue
12 Months Ended
Dec. 31, 2022
Text Block [Abstract]  
Revenue
24
REVENUE
 
 
  
2022
 
  
2021
 
  
2020
 
 
  
S$’000
 
  
S$’000
 
  
S$’000
 
Over time
  
  
  
Omnichannel CX solutions
     384,184        334,047        273,174  
Sales and digital marketing
     166,506        114,718        66,235  
Content, trust and safety
     109,496        103,538        92,452  
Other business process services
     2,474        2,387        2,380  
    
 
 
    
 
 
    
 
 
 
       662,660        554,690        434,241  
    
 
 
    
 
 
    
 
 
 
At a point in time
                          
Other services
     1,460        508        482  
    
 
 
    
 
 
    
 
 
 
       664,120        555,198        434,723  
    
 
 
    
 
 
    
 
 
 
During the year ended December 31, 2022, the Group’s “content monitoring and moderation” services were renamed as “content, trust and safety” services (see Note 35).