CORRESP 1 filename1.htm CORRESPONDENCE
SKADDEN, ARPS, SLATE, MEAGHER & FLOM (SINGAPORE) LLP   

6 BATTERY ROAD, SUITE 23-02

SINGAPORE 049909

                    

 

TEL: (65) 6434-2900

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www.skadden.com

  

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September 27, 2021   

Confidential

Ms. Kathryn Jacobsen

Mr. Edwin Kim

Mr. Robert Littlepage

Ms. Jan Woo

Division of Corporation Finance

Office of Technology

Securities and Exchange Commission

100 F Street, N.E.

Washington, D.C. 20549

 

Re:

TDCX Inc. (CIK No. 0001803112)

Registration Statement on Form F-1

Dear Ms. Jacobsen, Mr. Edwin Kim, Mr. Littlepage and Ms. Woo:

On behalf of our client, TDCX Inc., a company organized under the laws of the Cayman Islands (the “Company”), we are filing herewith Amendment No. 1 to the Company’s registration statement on Form F-1 (the “Registration Statement”) containing a preliminary prospectus with estimated price range and certain exhibits via EDGAR with the Securities and Exchange Commission (the “Commission”).

The Company respectfully advises the Staff that the Company plans to commence the road show for the proposed offering shortly hereafter, and request that the Staff declare the effectiveness of the Registration Statement on or about September 30, 2021. The Company, together with the underwriters, will file joint acceleration requests in time before the requested effective time. The Company would greatly appreciate the Staff’s continuing assistance and support to the Company in meeting the proposed timetable for the offering.

 

1


Further, the Company respectfully submits that it has included a presentation in Exhibit A in response to Comment 19 from the Staff’s Comments dated March 12, 2020. Capitalized terms used but not otherwise defined herein have the meanings set forth in the Registration Statement.

*             *            *

If you have any questions regarding the Registration Statement, please contact the undersigned by phone at +65 6434-2980 or via e-mail at rajeev.duggal@skadden.com.

 

Very truly yours,

/s/ Rajeev Duggal

Rajeev Duggal

 

2


Exhibit A

 

 

3


INVESTOR PRESENTATION September 2021 WINNER OF OVER 270 INDUSTRY AWARDS 1INVESTOR PRESENTATION September 2021 WINNER OF OVER 270 INDUSTRY AWARDS 1


DISCLAIMER This presentation is made pursuant to Section 5(d) of the Securities Act of 1933, as amended, and is intended solely for potential investors that are either qualified institutional buyers or institutions that are accredited investors (as such terms are defined under Securities and Exchange Commission (“SEC”) rules) solely for the purposes of familiarizing such investors with TDCX Inc. (the “Company”) and its subsidiaries and determining whether such investors might have an interest in a securities offering contemplated by the Company. By proceeding to review this presentation you confirm that you or your organization is a qualified institutional buyer or accredited investor. Any offering of securities will only be made by means of registration statement (including a prospectus) filed with the SEC, after such registration statement becomes effective. A registration statement has been filed with the SEC but has not yet become effective as of the date of this presentation. This presentation shall not constitute an offer to sell or the solicitation of an offer to buy these securities, nor shall there be any sale of these securities in any state or jurisdiction in which such offer, solicitation or sale would be unlawful prior to registration or qualification under the securities laws of any such state or jurisdiction. This presentation is provided solely by the Company acting in its own capacity and on behalf of its subsidiaries and their associated undertakings and their businesses, which include TDCX Holdings Pte Ltd (formerly Agorae Pte Ltd) and its subsidiaries. By receiving, accepting or reviewing this presentation, the recipient, its affiliates or its representatives (collectively, “Recipient”) agrees, undertakes, confirms and acknowledges the following: Strictly confidential These materials, their contents, together with any accompanying oral discussion is provided on a confidential basis solely to the Recipient. The Company discloses this presentation to the Recipient subject to the confidentiality acknowledgement and undertaking made by the Recipient. The Recipient undertakes not to disclose, distribute, reproduce, quote or refer to this presentation in whole or in part for any purpose. The Recipient shall procure that all of its officers, directors, employees, representatives, advisors and agents shall comply with the restrictions and obligations agreed by the Recipient hereby. Indicative This presentation is for discussion only and reflects prevailing conditions, opinions and views as of 13 September 2021, which is subject to change. Neither the Company nor any other party acting on the Company’s behalf undertakes to the Recipient, and is not obliged to, update, revise, reaffirm or supplement the Confidential Material. The Recipient should not rely on any representation or undertaking contained in the Confidential Material. The Confidential Material has not been independently verified, is not complete, and not intended to be relied upon, or provide the sole or principal basis of any decision or other action in relation to any transaction. Forward-looking statements This presentation may contain forward-looking statements, outcomes, forecasts, estimates, projections and opinions (“forward-looking statements”). No representation or promise is made or will be made that any forward-looking statement will be achieved or will eventuate in the future. Actual events, results, returns and operations could vary materially from those reflected or contemplated in such forward-looking statements. Similarly, no representation or promise is given by the Company or any other party acting on the Company’s behalf of any other person that the assumptions, variables and other inputs used in or underlying this presentation are reasonable, reliable or accurate. Circumstances may change and the contents of this presentation may become outdated as a result. Forward-looking statements are by their nature subject to significant uncertainties and contingencies and reliance should not be placed upon them. Non-IFRS Financial Measures This presentation includes certain financial measures not presented in accordance with International Financial Reporting Standards as issued by the International Accounting Standards Board ( IFRS ) including EBITDA, EBITDA margin and EBITDA per Employee. These non-IFRS financial measures are not measures of financial performance in accordance with IFRS and may exclude items that are significant in understanding and assessing the Company's financial results or position. Therefore, these measures should not be considered in isolation or as an alternative to gross profit, profit for the period, cash flow or other measures of profitability, liquidity or performance under IFRS. You should be aware that the Company's presentation of these measures may not be comparable to similarly-titled measures used by other companies which may be defined and calculated differently. See the Appendix for a reconciliation of these non-IFRS measures to the most directly comparable IFRS measure. No representation In preparing this presentation, the Company and any other party acting on the Company’s behalf has relied upon and assumed, without independent verification, the accuracy and completeness of all information available from public sources or which has otherwise been reviewed. Any information regarding price or value in this presentation should not be interpreted as an actual or guaranteed realizable price or value. Neither the Company nor any other party acting on the Company’s behalf warrants or guarantees the performance of the Company, its assets, business, any financial product or any return associated with any investment. Neither the Company nor any other party acting on the Company’s behalf makes any representation or warranty, express or implied, with respect to the accuracy or completeness of this presentation, or the reasonableness of any assumption contained in this presentation and are not under any obligation to update the document, correct any inaccuracies or provide the Recipient with access to any additional material and reserve the right to amend or replace the same at any time upon their sole discretion. The Company and any party acting on its behalf disclaims all liability from any loss (whether direct, indirect or consequential and including, without limitation, in negligence) howsoever arising from, or in connection with the access to this presentation and any use the Recipient makes of this presentation. The Recipient receives the Confirmation Material at its own risk. No advice and not an offer Nothing in this presentation should be construed as or constitutes legal, tax, regulatory, accounting, investment or other (including financial product) advice or as a securities or other recommendation. This presentation does not constitute a prospectus and is not an offer or invitation to buy or sell any securities, nor shall part, or all, of this presentation form the basis of, or be relied on in connection with, any contract or investment decision in relation to any securities. Furthermore, this presentation is not an offer of securities for sale in the United States, Singapore or any other jurisdiction. Securities may not be offered or sold in the United States absent registration or an exemption from registration. Any public offering in the United States may be made only by means of a prospectus that may be obtained from the Company and that will contain detailed information about the Company and its management, as well as financial statements. Any offer or sale of securities in a given jurisdiction is subject to the applicable laws of that jurisdiction. No assurance is given that any transactions can or will be arranged or agreed. Before entering into any transaction, the Recipient should obtain independent accounting, tax, legal, investment and financial advice and should consider the suitability of the transaction to the Recipient’s particular circumstances without reliance on this presentation, which includes this presentation (and any associated oral discussion), and independently review, investigate and analyze (with professional advisers, as necessary) the specific financial and other risks, security arrangements and cash flows associated with the proposed transaction as well as any legal, regulatory, credit, tax and accounting consequences and should carefully consider, in addition to other matters, the risk factors and the investment considerations contained in any final transaction documentation. No fiduciary or similar relationship Nothing in this presentation creates or is intended to create a fiduciary or agency relationship or duties or a relationship of partnership, agency, joint venture or trust, between the Company or any other party acting on the Company’s behalf and the Recipient or its officers, stakeholders, employees or creditors. The receipt of this presentation by any Recipient is not to be taken as constituting the giving of investment or other advice to that Recipient by any party. This presentation has been prepared solely for information use during the Company’s presentation, and may not be taken away, reproduced or redistributed to any other person. By attending and/or reading this presentation, you represent and warrant that you are an institutional investor (as defined in Section 4A(1) of the Securities and Futures Act, Chapter 289 of Singapore (“SFA”), a relevant person (as defined in Section 275(2) of the SFA read with Regulation 3 of the Securities and Futures (Classes of Investors) Regulations 2018) or a person referred to in Section 275(1A) of the SFA and agree to be bound by the foregoing restrictions. 2DISCLAIMER This presentation is made pursuant to Section 5(d) of the Securities Act of 1933, as amended, and is intended solely for potential investors that are either qualified institutional buyers or institutions that are accredited investors (as such terms are defined under Securities and Exchange Commission (“SEC”) rules) solely for the purposes of familiarizing such investors with TDCX Inc. (the “Company”) and its subsidiaries and determining whether such investors might have an interest in a securities offering contemplated by the Company. By proceeding to review this presentation you confirm that you or your organization is a qualified institutional buyer or accredited investor. Any offering of securities will only be made by means of registration statement (including a prospectus) filed with the SEC, after such registration statement becomes effective. A registration statement has been filed with the SEC but has not yet become effective as of the date of this presentation. This presentation shall not constitute an offer to sell or the solicitation of an offer to buy these securities, nor shall there be any sale of these securities in any state or jurisdiction in which such offer, solicitation or sale would be unlawful prior to registration or qualification under the securities laws of any such state or jurisdiction. This presentation is provided solely by the Company acting in its own capacity and on behalf of its subsidiaries and their associated undertakings and their businesses, which include TDCX Holdings Pte Ltd (formerly Agorae Pte Ltd) and its subsidiaries. By receiving, accepting or reviewing this presentation, the recipient, its affiliates or its representatives (collectively, “Recipient”) agrees, undertakes, confirms and acknowledges the following: Strictly confidential These materials, their contents, together with any accompanying oral discussion is provided on a confidential basis solely to the Recipient. The Company discloses this presentation to the Recipient subject to the confidentiality acknowledgement and undertaking made by the Recipient. The Recipient undertakes not to disclose, distribute, reproduce, quote or refer to this presentation in whole or in part for any purpose. The Recipient shall procure that all of its officers, directors, employees, representatives, advisors and agents shall comply with the restrictions and obligations agreed by the Recipient hereby. Indicative This presentation is for discussion only and reflects prevailing conditions, opinions and views as of 13 September 2021, which is subject to change. Neither the Company nor any other party acting on the Company’s behalf undertakes to the Recipient, and is not obliged to, update, revise, reaffirm or supplement the Confidential Material. The Recipient should not rely on any representation or undertaking contained in the Confidential Material. The Confidential Material has not been independently verified, is not complete, and not intended to be relied upon, or provide the sole or principal basis of any decision or other action in relation to any transaction. Forward-looking statements This presentation may contain forward-looking statements, outcomes, forecasts, estimates, projections and opinions (“forward-looking statements”). No representation or promise is made or will be made that any forward-looking statement will be achieved or will eventuate in the future. Actual events, results, returns and operations could vary materially from those reflected or contemplated in such forward-looking statements. Similarly, no representation or promise is given by the Company or any other party acting on the Company’s behalf of any other person that the assumptions, variables and other inputs used in or underlying this presentation are reasonable, reliable or accurate. Circumstances may change and the contents of this presentation may become outdated as a result. Forward-looking statements are by their nature subject to significant uncertainties and contingencies and reliance should not be placed upon them. Non-IFRS Financial Measures This presentation includes certain financial measures not presented in accordance with International Financial Reporting Standards as issued by the International Accounting Standards Board ( IFRS ) including EBITDA, EBITDA margin and EBITDA per Employee. These non-IFRS financial measures are not measures of financial performance in accordance with IFRS and may exclude items that are significant in understanding and assessing the Company's financial results or position. Therefore, these measures should not be considered in isolation or as an alternative to gross profit, profit for the period, cash flow or other measures of profitability, liquidity or performance under IFRS. You should be aware that the Company's presentation of these measures may not be comparable to similarly-titled measures used by other companies which may be defined and calculated differently. See the Appendix for a reconciliation of these non-IFRS measures to the most directly comparable IFRS measure. No representation In preparing this presentation, the Company and any other party acting on the Company’s behalf has relied upon and assumed, without independent verification, the accuracy and completeness of all information available from public sources or which has otherwise been reviewed. Any information regarding price or value in this presentation should not be interpreted as an actual or guaranteed realizable price or value. Neither the Company nor any other party acting on the Company’s behalf warrants or guarantees the performance of the Company, its assets, business, any financial product or any return associated with any investment. Neither the Company nor any other party acting on the Company’s behalf makes any representation or warranty, express or implied, with respect to the accuracy or completeness of this presentation, or the reasonableness of any assumption contained in this presentation and are not under any obligation to update the document, correct any inaccuracies or provide the Recipient with access to any additional material and reserve the right to amend or replace the same at any time upon their sole discretion. The Company and any party acting on its behalf disclaims all liability from any loss (whether direct, indirect or consequential and including, without limitation, in negligence) howsoever arising from, or in connection with the access to this presentation and any use the Recipient makes of this presentation. The Recipient receives the Confirmation Material at its own risk. No advice and not an offer Nothing in this presentation should be construed as or constitutes legal, tax, regulatory, accounting, investment or other (including financial product) advice or as a securities or other recommendation. This presentation does not constitute a prospectus and is not an offer or invitation to buy or sell any securities, nor shall part, or all, of this presentation form the basis of, or be relied on in connection with, any contract or investment decision in relation to any securities. Furthermore, this presentation is not an offer of securities for sale in the United States, Singapore or any other jurisdiction. Securities may not be offered or sold in the United States absent registration or an exemption from registration. Any public offering in the United States may be made only by means of a prospectus that may be obtained from the Company and that will contain detailed information about the Company and its management, as well as financial statements. Any offer or sale of securities in a given jurisdiction is subject to the applicable laws of that jurisdiction. No assurance is given that any transactions can or will be arranged or agreed. Before entering into any transaction, the Recipient should obtain independent accounting, tax, legal, investment and financial advice and should consider the suitability of the transaction to the Recipient’s particular circumstances without reliance on this presentation, which includes this presentation (and any associated oral discussion), and independently review, investigate and analyze (with professional advisers, as necessary) the specific financial and other risks, security arrangements and cash flows associated with the proposed transaction as well as any legal, regulatory, credit, tax and accounting consequences and should carefully consider, in addition to other matters, the risk factors and the investment considerations contained in any final transaction documentation. No fiduciary or similar relationship Nothing in this presentation creates or is intended to create a fiduciary or agency relationship or duties or a relationship of partnership, agency, joint venture or trust, between the Company or any other party acting on the Company’s behalf and the Recipient or its officers, stakeholders, employees or creditors. The receipt of this presentation by any Recipient is not to be taken as constituting the giving of investment or other advice to that Recipient by any party. This presentation has been prepared solely for information use during the Company’s presentation, and may not be taken away, reproduced or redistributed to any other person. By attending and/or reading this presentation, you represent and warrant that you are an institutional investor (as defined in Section 4A(1) of the Securities and Futures Act, Chapter 289 of Singapore (“SFA”), a relevant person (as defined in Section 275(2) of the SFA read with Regulation 3 of the Securities and Futures (Classes of Investors) Regulations 2018) or a person referred to in Section 275(1A) of the SFA and agree to be bound by the foregoing restrictions. 2


TODAY’S PRESENTERS Laurent Junique Tze Neng Chin Jason Lim Edward Goh Chief Executive Officer Chief Financial Officer EVP Corporate Head of Investor Relations Development 3TODAY’S PRESENTERS Laurent Junique Tze Neng Chin Jason Lim Edward Goh Chief Executive Officer Chief Financial Officer EVP Corporate Head of Investor Relations Development 3


TDCX’S COMPETITIVE ADVANTAGES Multi-Geographical Presence Serving Agile Business Model Providing Complex High Growth Clients and Tailored Services >60% ü Pan Asia Footprint + 10ü Focus on Complex of employees are Geographies Spain, Colombia & Services college or university graduates Romania Employees >90% ü Domain Expertise with a deep ü Successful Offshore of agents are based understanding of Operations in Southeast Asia fast growing verticals Proprietary 92% technologies with ü Cutting Edge ü Focus on High Growth 1H 2021 Revenue data analytics from New Technology New Economy Clients capabilities Economy Clients Unique Culture Aligned with Clients with a Strong Focus on Talent & Innovation 25% v. 30-34% 2020 voluntary ü Better 1 ü Culture $10.3k v. $5.2k attrition rate ü Better employee 2020 EBITDA per Aligned (TDCX vs. industry avg.) employee Employee Through- With Tech 89% (TDCX vs. CX Peers) outcomes 2021 Employee put Clients Satisfaction Score Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021. Note: FX rate of 1 US$ = 1.344 SG$ assumed in converting financials from Singapore dollar to US dollar. 1 Based on average of FY2020 EBITDA per employee for CX peers. 4TDCX’S COMPETITIVE ADVANTAGES Multi-Geographical Presence Serving Agile Business Model Providing Complex High Growth Clients and Tailored Services >60% ü Pan Asia Footprint + 10ü Focus on Complex of employees are Geographies Spain, Colombia & Services college or university graduates Romania Employees >90% ü Domain Expertise with a deep ü Successful Offshore of agents are based understanding of Operations in Southeast Asia fast growing verticals Proprietary 92% technologies with ü Cutting Edge ü Focus on High Growth 1H 2021 Revenue data analytics from New Technology New Economy Clients capabilities Economy Clients Unique Culture Aligned with Clients with a Strong Focus on Talent & Innovation 25% v. 30-34% 2020 voluntary ü Better 1 ü Culture $10.3k v. $5.2k attrition rate ü Better employee 2020 EBITDA per Aligned (TDCX vs. industry avg.) employee Employee Through- With Tech 89% (TDCX vs. CX Peers) outcomes 2021 Employee put Clients Satisfaction Score Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021. Note: FX rate of 1 US$ = 1.344 SG$ assumed in converting financials from Singapore dollar to US dollar. 1 Based on average of FY2020 EBITDA per employee for CX peers. 4


GROWTH DRIVERS OF OUR BUSINESS Favourable Trends in Focus on Supporting Strong Regional Footprint Outsourced CX Services Market New Economy Clients • Increasing demand for CX • Attractive client base of market services especially leaders in fast-growing industries − In Southeast Asia Pan-Asian footprint in Singapore, Malaysia, − From New Economy clients Thailand, Philippines, China, Japan, and 10 2 India , and offices in Geographies 16A-25E 2 Spain, Colombia and CAGR: 7.0% CAGR 2 14.1 Leading Romania Leading Search Streaming Engine Company Platform 19.0% 4.3 10.2 2.3 7.7 0.9 Global Leading Regional Payments E-Commerce 9.8 4.1% Platform Platform 7.9 English, key Asian and 6.8 >20 Asian “unicorn” Languages languages 2016A 2020A 2025E Leading Leading Video International Game Developer Airline 1 New Economy Traditional Economy Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021, Frost & Sullivan. Note: Market sizing based on delivery locations which includes both onshore and offshore data. 1 “New Economy” refers to high growth industries that are on the cutting edge of digital technology and are the driving forces of economic growth. 2 India and Colombia are new offices opened in 2020 while Romania is a new office established in 2021. TDCX entered into the first MSA to provide services from the Colombia office in July 2021. As of June 30, 2021, TDCX had not yet commenced operating any campaigns. 5GROWTH DRIVERS OF OUR BUSINESS Favourable Trends in Focus on Supporting Strong Regional Footprint Outsourced CX Services Market New Economy Clients • Increasing demand for CX • Attractive client base of market services especially leaders in fast-growing industries − In Southeast Asia Pan-Asian footprint in Singapore, Malaysia, − From New Economy clients Thailand, Philippines, China, Japan, and 10 2 India , and offices in Geographies 16A-25E 2 Spain, Colombia and CAGR: 7.0% CAGR 2 14.1 Leading Romania Leading Search Streaming Engine Company Platform 19.0% 4.3 10.2 2.3 7.7 0.9 Global Leading Regional Payments E-Commerce 9.8 4.1% Platform Platform 7.9 English, key Asian and 6.8 >20 Asian “unicorn” Languages languages 2016A 2020A 2025E Leading Leading Video International Game Developer Airline 1 New Economy Traditional Economy Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021, Frost & Sullivan. Note: Market sizing based on delivery locations which includes both onshore and offshore data. 1 “New Economy” refers to high growth industries that are on the cutting edge of digital technology and are the driving forces of economic growth. 2 India and Colombia are new offices opened in 2020 while Romania is a new office established in 2021. TDCX entered into the first MSA to provide services from the Colombia office in July 2021. As of June 30, 2021, TDCX had not yet commenced operating any campaigns. 5


WE OFFER A BROAD SPECTRUM OF SOLUTIONS TAILORED TO OUR CLIENTS’ NEEDS Omnichannel Sales and Digital Content Monitoring and CX Solutions Marketing Services Moderation Services • Highly tailored services for complex• Developing online advertising • Providing a human touch to content interactions such as technical campaigns for key clients and SMEs monitoring and moderation services support for software and sales • Optimizing advertising campaign • Review of social media platforms for campaigns key words and target content that violates terms of • Inbound and outbound contacts demographics service covering the entire customer life Services and Solutions • Analytical capabilities that provide • Good understanding of local cycle business insights through user- languages and political and social • Extensive network of delivery friendly data visualizations context of social media exchanges centers with talent proficient in >20 to ensure effective service offerings languages 1H21 Revenue 63% 19% 17% 1 Contribution (54%) (24%) (136%) (FY18 – FY20 CAGR) Leading Multinational Food & International Beverage Company Leading Search Airline Engine Select Clients Company Global Payments Platform Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021. 1 Excludes Other service fees (1%) which include revenues classified in the Consolidated Financial Statements as workspace, payroll outsourcing and other services 6WE OFFER A BROAD SPECTRUM OF SOLUTIONS TAILORED TO OUR CLIENTS’ NEEDS Omnichannel Sales and Digital Content Monitoring and CX Solutions Marketing Services Moderation Services • Highly tailored services for complex• Developing online advertising • Providing a human touch to content interactions such as technical campaigns for key clients and SMEs monitoring and moderation services support for software and sales • Optimizing advertising campaign • Review of social media platforms for campaigns key words and target content that violates terms of • Inbound and outbound contacts demographics service covering the entire customer life Services and Solutions • Analytical capabilities that provide • Good understanding of local cycle business insights through user- languages and political and social • Extensive network of delivery friendly data visualizations context of social media exchanges centers with talent proficient in >20 to ensure effective service offerings languages 1H21 Revenue 63% 19% 17% 1 Contribution (54%) (24%) (136%) (FY18 – FY20 CAGR) Leading Multinational Food & International Beverage Company Leading Search Airline Engine Select Clients Company Global Payments Platform Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021. 1 Excludes Other service fees (1%) which include revenues classified in the Consolidated Financial Statements as workspace, payroll outsourcing and other services 6


WE HAVE A STRONG GLOBAL PRESENCE IN 10 KEY GEOGRAPHIES 1H21 Revenue Breakdown by Geography ROMANIA CHINA SPAIN China Japan JAPAN 1.9% Spain 5.9% THAILAND 1.2% INDIA PHILIPPINES Thailand MALAYSIA Singapore 12.8% COLOMBIA SINGAPORE 27.0% Philippines 25.5% Malaysia 25.7% 13,308 Employees Globally (as of June 30, 2021) 2 2 2 Singapore Malaysia Thailand Philippines Spain China Japan Colombia India Romania Overall 1,362 3,722 1,902 5,464 90 331 411 9 15 2 13,308 Employees FY20 Revenue / US$76k US$30k US$29k US$20k US$51k US$20k US$64k - - - US$31k 1 Employee Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021. Note: FX rate of 1 US$ = 1.344 SG$ assumed in converting financials from Singapore dollar to US dollar. 1 Revenue per employee based on FY2020 revenue for each geography divided by average number of employees for the respective geography as of FY2019 and FY2020. 2 India and Colombia are new offices opened in 2020 while Romania is a new office established in 2021. TDCX entered into the first MSA to provide services from the Colombia office in July 2021. As of June 30, 2021, TDCX had not yet commenced operating any campaigns. 7WE HAVE A STRONG GLOBAL PRESENCE IN 10 KEY GEOGRAPHIES 1H21 Revenue Breakdown by Geography ROMANIA CHINA SPAIN China Japan JAPAN 1.9% Spain 5.9% THAILAND 1.2% INDIA PHILIPPINES Thailand MALAYSIA Singapore 12.8% COLOMBIA SINGAPORE 27.0% Philippines 25.5% Malaysia 25.7% 13,308 Employees Globally (as of June 30, 2021) 2 2 2 Singapore Malaysia Thailand Philippines Spain China Japan Colombia India Romania Overall 1,362 3,722 1,902 5,464 90 331 411 9 15 2 13,308 Employees FY20 Revenue / US$76k US$30k US$29k US$20k US$51k US$20k US$64k - - - US$31k 1 Employee Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021. Note: FX rate of 1 US$ = 1.344 SG$ assumed in converting financials from Singapore dollar to US dollar. 1 Revenue per employee based on FY2020 revenue for each geography divided by average number of employees for the respective geography as of FY2019 and FY2020. 2 India and Colombia are new offices opened in 2020 while Romania is a new office established in 2021. TDCX entered into the first MSA to provide services from the Colombia office in July 2021. As of June 30, 2021, TDCX had not yet commenced operating any campaigns. 7


STRONG FINANCIAL PERFORMANCE 1 Revenue (US$m) EBITDA (US$m) Profit for the period (US$m) Profit for EBITDA the period 2 30.6% 32.7% 32.9% 31.1% 31.1% 21.0% 22.2% 19.8% 18.4% 17.8% Margin 3 Margin (%) (%) FY18 – FY20 1H20 – 1H21 FY18 – FY20 1H20 – 1H21 FY18 – FY20 1H20 – 1H21 CAGR: Growth: CAGR: Growth: CAGR: Growth: 55% 20% 61% 20% 50% 16% 323 106 64 246 80 55 187 58 156 48 135 33 41 29 28 FY18 FY19 FY20 1H20 1H21 FY18 FY19 FY20 1H20 1H21 FY18 FY19 FY20 1H20 1H21 Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021. Note: EBITDA and EBITDA Margin are non-IFRS measures that should not be considered in isolation or as a substitute for financial results reported under IFRS. FX rate of 1 US$ = 1.344 SG$ assumed in converting financials from Singapore dollar to US dollar. 1 EBITDA is defined as profit for the period before interest expense, interest income, income tax expense and depreciation expense. 2 EBITDA margin is defined as EBITDA for the period as a percentage of revenue for the period. 3 Profit for the period margin is defined as profit for the period as a percentage of revenue for the period. 8STRONG FINANCIAL PERFORMANCE 1 Revenue (US$m) EBITDA (US$m) Profit for the period (US$m) Profit for EBITDA the period 2 30.6% 32.7% 32.9% 31.1% 31.1% 21.0% 22.2% 19.8% 18.4% 17.8% Margin 3 Margin (%) (%) FY18 – FY20 1H20 – 1H21 FY18 – FY20 1H20 – 1H21 FY18 – FY20 1H20 – 1H21 CAGR: Growth: CAGR: Growth: CAGR: Growth: 55% 20% 61% 20% 50% 16% 323 106 64 246 80 55 187 58 156 48 135 33 41 29 28 FY18 FY19 FY20 1H20 1H21 FY18 FY19 FY20 1H20 1H21 FY18 FY19 FY20 1H20 1H21 Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021. Note: EBITDA and EBITDA Margin are non-IFRS measures that should not be considered in isolation or as a substitute for financial results reported under IFRS. FX rate of 1 US$ = 1.344 SG$ assumed in converting financials from Singapore dollar to US dollar. 1 EBITDA is defined as profit for the period before interest expense, interest income, income tax expense and depreciation expense. 2 EBITDA margin is defined as EBITDA for the period as a percentage of revenue for the period. 3 Profit for the period margin is defined as profit for the period as a percentage of revenue for the period. 8


01. OUR MARKET OPPORTUNITY 901. OUR MARKET OPPORTUNITY 9


TDCX’S CORE FOCUS IS ON CUSTOMER EXPERIENCE (CX) SERVICES Overview of Global CX Market Size (US$bn) Outsourced Business Support Services Industry The New Economy global CX market grew at 24.7% CAGR from 2016 to 2020 Outsourcing Services Information & Knowledge Process Business Support 16A-25E Technology Outsourcing Services CAGR: 4.4% CAGR Outsourcing (ITO) (KPO) (BSS) 100.4 17.4% 80.3 30.4 Focus 68.1 17.4 7.2 Supply Chain Financial & Customer Human Accounting Management Resource Experience Outsourcing Outsourcing Outsourcing (CX) 1.6% • Customer services 70.1 (in-bound) around 62.9 60.9 help-desk and general enquiries • CRM management, selling, marketing, content moderation and management, lead generation, 2016A 2020A 2025E presales / post sales assistance, cross sell services, customer retention New Economy Traditional Economy management (out- bound) Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021, Frost & Sullivan. Note: Market sizing based on delivery locations which includes both onshore and offshore data. 10TDCX’S CORE FOCUS IS ON CUSTOMER EXPERIENCE (CX) SERVICES Overview of Global CX Market Size (US$bn) Outsourced Business Support Services Industry The New Economy global CX market grew at 24.7% CAGR from 2016 to 2020 Outsourcing Services Information & Knowledge Process Business Support 16A-25E Technology Outsourcing Services CAGR: 4.4% CAGR Outsourcing (ITO) (KPO) (BSS) 100.4 17.4% 80.3 30.4 Focus 68.1 17.4 7.2 Supply Chain Financial & Customer Human Accounting Management Resource Experience Outsourcing Outsourcing Outsourcing (CX) 1.6% • Customer services 70.1 (in-bound) around 62.9 60.9 help-desk and general enquiries • CRM management, selling, marketing, content moderation and management, lead generation, 2016A 2020A 2025E presales / post sales assistance, cross sell services, customer retention New Economy Traditional Economy management (out- bound) Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021, Frost & Sullivan. Note: Market sizing based on delivery locations which includes both onshore and offshore data. 10


INCREASING DEMAND FOR CX SERVICES Especially from New Economy Clients Key Demand Drivers for CX Services Southeast Asia CX Market Size (US$bn) • 92.2% of our 1H21 revenue was from New Economy clients • >90% of our agents are based in Southeast Asia Investments in digital transformation initiatives to 1 meet customer demand for comprehensive and consistent CX 16A-25E CAGR 14.1 CAGR: 7.0% Achieving greater operational efficiencies through 2 4.3 19.0% automation and advanced analytics 10.2 2.3 7.7 0.9 Increased focus by our clients on core activities vs. 3 4.1% 9.8 CX which can be difficult and time-consuming 7.9 6.8 Increased customer satisfaction through better 2016A 2020A 2025E 4 24/7 and omnichannel customer support 1 New Economy Traditional Economy Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021, Frost & Sullivan. Note: Market sizing based on delivery locations in Southeast Asia with markets served including all major global end-markets and includes both onshore and offshore data. 1 “New Economy” refers to high growth industries that are on the cutting edge of digital technology and are the driving forces of economic growth. 11INCREASING DEMAND FOR CX SERVICES Especially from New Economy Clients Key Demand Drivers for CX Services Southeast Asia CX Market Size (US$bn) • 92.2% of our 1H21 revenue was from New Economy clients • >90% of our agents are based in Southeast Asia Investments in digital transformation initiatives to 1 meet customer demand for comprehensive and consistent CX 16A-25E CAGR 14.1 CAGR: 7.0% Achieving greater operational efficiencies through 2 4.3 19.0% automation and advanced analytics 10.2 2.3 7.7 0.9 Increased focus by our clients on core activities vs. 3 4.1% 9.8 CX which can be difficult and time-consuming 7.9 6.8 Increased customer satisfaction through better 2016A 2020A 2025E 4 24/7 and omnichannel customer support 1 New Economy Traditional Economy Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021, Frost & Sullivan. Note: Market sizing based on delivery locations in Southeast Asia with markets served including all major global end-markets and includes both onshore and offshore data. 1 “New Economy” refers to high growth industries that are on the cutting edge of digital technology and are the driving forces of economic growth. 11


WELL-POSITIONED TO CAPITALIZE ON HIGHER GROWTH IN SOUTHEAST ASIA Industry Macro SEA Growth Drivers Market Growth (2021E – 2025E CAGR) 1 Increasing Urbanization in SEA driving gains in 31.6 % standard of living, productivity, wages & purchasing Fintech power 22.4 % Urban Population in SEA 63.9 % 23.6 % Sharing Accommodation 18.4 % 59.2 % 2015A 2024E 22.2 % Retail E-Commerce Sales 14.5 % 1 Growing Youth Population in SEA driving digital 2 fluency and adoption of New Economy products & services 12.5 % Digital Advertising Spend 15.3 % of the world’s 4.8 50% billion internet users are in Asia (2020) 9.9 % of the global middle ~60% Online Gaming class is expected to live in Asia by 2030 9.3 % Southeast Asia Global Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021, Frost & Sullivan. 1 Youth population are those aged 15 – 29 years. 12WELL-POSITIONED TO CAPITALIZE ON HIGHER GROWTH IN SOUTHEAST ASIA Industry Macro SEA Growth Drivers Market Growth (2021E – 2025E CAGR) 1 Increasing Urbanization in SEA driving gains in 31.6 % standard of living, productivity, wages & purchasing Fintech power 22.4 % Urban Population in SEA 63.9 % 23.6 % Sharing Accommodation 18.4 % 59.2 % 2015A 2024E 22.2 % Retail E-Commerce Sales 14.5 % 1 Growing Youth Population in SEA driving digital 2 fluency and adoption of New Economy products & services 12.5 % Digital Advertising Spend 15.3 % of the world’s 4.8 50% billion internet users are in Asia (2020) 9.9 % of the global middle ~60% Online Gaming class is expected to live in Asia by 2030 9.3 % Southeast Asia Global Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021, Frost & Sullivan. 1 Youth population are those aged 15 – 29 years. 12


COMPETITIVE LANDSCAPE Outsourced Business Support Services CX Centric ITO Centric Predominately serving Traditional Global Leaders / Traditional CX Companies Traditional IT Services Companies Companies Blended Voice, Non-voice CX Companies Pure-Play Digital Services Companies Pure-Play Digital CX Service Companies Predominately 1 serving New Economy Companies Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021, Frost & Sullivan. 1 Voxpro is a subsidiary of Telus International. 13COMPETITIVE LANDSCAPE Outsourced Business Support Services CX Centric ITO Centric Predominately serving Traditional Global Leaders / Traditional CX Companies Traditional IT Services Companies Companies Blended Voice, Non-voice CX Companies Pure-Play Digital Services Companies Pure-Play Digital CX Service Companies Predominately 1 serving New Economy Companies Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021, Frost & Sullivan. 1 Voxpro is a subsidiary of Telus International. 13


TDCX HAS INDUSTRY LEADING GROWTH AND PROFITABILITY FY18-FY20 Revenue CAGR Median: 14% Median: 15% 55% 39% 38% 37% 27% 25% 20% 14% 14% 10% 4% 2% 11% 11% 4% Concentrix Telus Int'l TaskUs TTEC Tele- Genpact WNS EXLService Endava Globant EPAM CapgeminiAccentureCognizant performance CX Centric ITO Centric 1 2 FY20 EBITDA Margins and FY18-20 EBITDA CAGR FY18-20 61% 63% 37% 28% 22% 28% 11% 33% 36% 13% 25% (8)% 15% 17% 13% EBITDA CAGR Median: 18% Median: 15% (%) 33% 25% 22% 21% 19% 19% 17% 14% 16% 17% 13% 16% 14% 14% 12% TDCX Telus Int'l TaskUs WNS Tele- EXLService Genpact TTEC Concentrix Accenture EPAM Cognizant Globant Capgemini Endava performance CX Centric ITO Centric Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021, Frost & Sullivan. Note: EBITDA and EBITDA Margin are non-IFRS measures that should not be considered in isolation or as a substitute for financial results reported under IFRS. Similarly titled non-IFRS measures may be calculated differently by or for different companies. Charts only include companies with publicly available financials. 1 EBITDA is defined as profit for the period before interest expense, interest income, income tax expense and depreciation expense. 2 EBITDA margin is defined as EBITDA as a percentage of revenue for the period. 14TDCX HAS INDUSTRY LEADING GROWTH AND PROFITABILITY FY18-FY20 Revenue CAGR Median: 14% Median: 15% 55% 39% 38% 37% 27% 25% 20% 14% 14% 10% 4% 2% 11% 11% 4% Concentrix Telus Int'l TaskUs TTEC Tele- Genpact WNS EXLService Endava Globant EPAM CapgeminiAccentureCognizant performance CX Centric ITO Centric 1 2 FY20 EBITDA Margins and FY18-20 EBITDA CAGR FY18-20 61% 63% 37% 28% 22% 28% 11% 33% 36% 13% 25% (8)% 15% 17% 13% EBITDA CAGR Median: 18% Median: 15% (%) 33% 25% 22% 21% 19% 19% 17% 14% 16% 17% 13% 16% 14% 14% 12% TDCX Telus Int'l TaskUs WNS Tele- EXLService Genpact TTEC Concentrix Accenture EPAM Cognizant Globant Capgemini Endava performance CX Centric ITO Centric Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021, Frost & Sullivan. Note: EBITDA and EBITDA Margin are non-IFRS measures that should not be considered in isolation or as a substitute for financial results reported under IFRS. Similarly titled non-IFRS measures may be calculated differently by or for different companies. Charts only include companies with publicly available financials. 1 EBITDA is defined as profit for the period before interest expense, interest income, income tax expense and depreciation expense. 2 EBITDA margin is defined as EBITDA as a percentage of revenue for the period. 14


HIGH VALUE, HIGH GROWTH FY20 EBITDA per Average 1 Employee High value, (US$’000) High value, Low growth High growth 18 Accenture 16 14 EPAM 12 Capgemini 10 Telus Int’l Cognizant Endava Globant 8 Genpact 6 EXLService TaskUs TTEC WNS 4 Teleperformance Concentrix Low value, 2 Low value, High growth Low growth FY18-20 0 Revenue 0% 10% 20% 30% 40% 50% 60% 70% 80% CAGR (%) CX Centric ITO Centric Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021, Frost & Sullivan. Note: FX rate of 1 US$ = 1.344 SG$, 1 US$ = 0.8175 EUR and 1 US$ = 0.7324 GBP assumed in converting financials from Singapore dollar, Euro dollar and Pounds to US dollar. EBITDA per Employee is a non- IFRS measure that should not be considered in isolation or as a substitute for financial results reported under IFRS. Similarly titled non-IFRS measures may be calculated differently by or for different companies. Charts only include companies with publicly available financials. 1 Average number of employees at the beginning and end of respective FY2020 periods as disclosed in company filings. 15HIGH VALUE, HIGH GROWTH FY20 EBITDA per Average 1 Employee High value, (US$’000) High value, Low growth High growth 18 Accenture 16 14 EPAM 12 Capgemini 10 Telus Int’l Cognizant Endava Globant 8 Genpact 6 EXLService TaskUs TTEC WNS 4 Teleperformance Concentrix Low value, 2 Low value, High growth Low growth FY18-20 0 Revenue 0% 10% 20% 30% 40% 50% 60% 70% 80% CAGR (%) CX Centric ITO Centric Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021, Frost & Sullivan. Note: FX rate of 1 US$ = 1.344 SG$, 1 US$ = 0.8175 EUR and 1 US$ = 0.7324 GBP assumed in converting financials from Singapore dollar, Euro dollar and Pounds to US dollar. EBITDA per Employee is a non- IFRS measure that should not be considered in isolation or as a substitute for financial results reported under IFRS. Similarly titled non-IFRS measures may be calculated differently by or for different companies. Charts only include companies with publicly available financials. 1 Average number of employees at the beginning and end of respective FY2020 periods as disclosed in company filings. 15


02. TDCX IS WELL-POSITIONED TO CAPITALIZE ON INDUSTRY TRENDS 1602. TDCX IS WELL-POSITIONED TO CAPITALIZE ON INDUSTRY TRENDS 16


HOW IS TDCX AN ENABLER FOR NEW ECONOMY CLIENTS? We Offer Differentiated Solutions Tailored to Meet Complex Requirements TDCX Philippines New Economy Clients’ Requirements TDCX’s Differentiated Solutions TDCX Singapore Digital service support for • Vertical expertise online advertising and • Complex digital offerings complex customer care TDCX Malaysia TDCX Thailand Ability to adapt to fast • Cultural alignment with technology clients evolving operating landscape • Strong Southeast Asia footprint Ability to serve local needs • Multilingual capabilities on a global scale • Network effect to expand client coverage and service offerings globally TDCX Thailand 17HOW IS TDCX AN ENABLER FOR NEW ECONOMY CLIENTS? We Offer Differentiated Solutions Tailored to Meet Complex Requirements TDCX Philippines New Economy Clients’ Requirements TDCX’s Differentiated Solutions TDCX Singapore Digital service support for • Vertical expertise online advertising and • Complex digital offerings complex customer care TDCX Malaysia TDCX Thailand Ability to adapt to fast • Cultural alignment with technology clients evolving operating landscape • Strong Southeast Asia footprint Ability to serve local needs • Multilingual capabilities on a global scale • Network effect to expand client coverage and service offerings globally TDCX Thailand 17


FLEXIBLE, SCALABLE AND RELIABLE TECHNOLOGIES TO DELIVER CUSTOMIZABLE SOLUTIONS Selected licensed and Proprietary technologies other third-party technologies Omnichannel Customer Experience TDCX MOBILE VIDEO CHAT FLASH FALCONEYE DASHBOARD APP PLATFORM ü Easy and ü In-house 360-ü Full-service ü Browser-based efficient access degree human remote working video support to key metrics capital and platform platform for client experience campaigns on management ü Easier, more ü Hyperlink the go suite secure and more technology for Automation, efficient way for quicker setup AI, Analytics ü Interactive ü Drives efficiency agents to work and dashboard to within key from home authentication analyse human resources campaign functions and ü Combines virtual ü Reduces need metrics processes help desk, for sending algorithm technicians ü Multichannel ü Flash Hire: Highly configuration physically to access from customized and other check problems phone / tablet remote video- performance Human based tools with people Capital recruitment management Management platform and data security tools Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021. 18FLEXIBLE, SCALABLE AND RELIABLE TECHNOLOGIES TO DELIVER CUSTOMIZABLE SOLUTIONS Selected licensed and Proprietary technologies other third-party technologies Omnichannel Customer Experience TDCX MOBILE VIDEO CHAT FLASH FALCONEYE DASHBOARD APP PLATFORM ü Easy and ü In-house 360-ü Full-service ü Browser-based efficient access degree human remote working video support to key metrics capital and platform platform for client experience campaigns on management ü Easier, more ü Hyperlink the go suite secure and more technology for Automation, efficient way for quicker setup AI, Analytics ü Interactive ü Drives efficiency agents to work and dashboard to within key from home authentication analyse human resources campaign functions and ü Combines virtual ü Reduces need metrics processes help desk, for sending algorithm technicians ü Multichannel ü Flash Hire: Highly configuration physically to access from customized and other check problems phone / tablet remote video- performance Human based tools with people Capital recruitment management Management platform and data security tools Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021. 18


DYNAMIC AND HIGHLY EXPERIENCED MANAGEMENT TEAM COMBINING GLOBAL EXPERTISE WITH LOCAL INSIGHTS, WITH AN AVERAGE OF OVER 15 YEARS OF RELEVANT INDUSTRY EXPERIENCE CORPORATE COUNTRY / AREA Laurent Junique Tze Neng Chin Edward Goh Andy Cranshaw Michael Pan Angie Tay Byron Fernandez Ricart Valvekens Executive CFO EVP Corp. SVP Learning & SVP Digital Group COO / Group CIO / EVP Philippines & Chairman & CEO Development Development Innovation EVP Singapore & Thailand EVP Malaysia & India the Americas ü 20+ years in Outsourcing ü 20+ years in Outsourcing ü 15 years in CX and ü Founder of TDCXü 13+ years in ü 15+ years advising ü 25+ years in ü 15+ years in Digital Industry Industry Outsourcing Industry ü 25+ years in Outsourcing business owners Outsourcing Marketing and ü Vice Chair of CCAS ü Certified COPC outsourcing Industry ü Extensive Industry Digital Innovation Singapore Implementation Leader expertiseü CPA (Australia) experience in ü Former Director of ü Certified COPC ü 2018 EY and CA Malaysia) Capital Markets Southeast Asia for Coordinator Entrepreneur of the and M&A COPC Year – Outsourced ü Founding member Solutions of CCAS Malaysia Meera Karmakar Wong Ping Soon Lim Chee Gay Tony Bruno Sophie Chelmick General Counsel Group Internal EVP Group Chief EVP North Asia SVP Spain & Romania Audit Director Human Resources & Business Strategy Officer ü 38+ years in-house ü 15+ years of ü 20+ years in HR, IT, ü Previously head of International ü Previously Business Unit Director for legal counsel experience in manufacturing Operations at 24/7 Intouch and Key European Accounts for CPM ü LLB (Hons), Law financial and and supply chain Executive Director of PCCW International ü Admitted in Singapore compliance Teleservices ü Previously in-house counsel at Singapore Airlines Limited Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021, Company Website. 19DYNAMIC AND HIGHLY EXPERIENCED MANAGEMENT TEAM COMBINING GLOBAL EXPERTISE WITH LOCAL INSIGHTS, WITH AN AVERAGE OF OVER 15 YEARS OF RELEVANT INDUSTRY EXPERIENCE CORPORATE COUNTRY / AREA Laurent Junique Tze Neng Chin Edward Goh Andy Cranshaw Michael Pan Angie Tay Byron Fernandez Ricart Valvekens Executive CFO EVP Corp. SVP Learning & SVP Digital Group COO / Group CIO / EVP Philippines & Chairman & CEO Development Development Innovation EVP Singapore & Thailand EVP Malaysia & India the Americas ü 20+ years in Outsourcing ü 20+ years in Outsourcing ü 15 years in CX and ü Founder of TDCXü 13+ years in ü 15+ years advising ü 25+ years in ü 15+ years in Digital Industry Industry Outsourcing Industry ü 25+ years in Outsourcing business owners Outsourcing Marketing and ü Vice Chair of CCAS ü Certified COPC outsourcing Industry ü Extensive Industry Digital Innovation Singapore Implementation Leader expertiseü CPA (Australia) experience in ü Former Director of ü Certified COPC ü 2018 EY and CA Malaysia) Capital Markets Southeast Asia for Coordinator Entrepreneur of the and M&A COPC Year – Outsourced ü Founding member Solutions of CCAS Malaysia Meera Karmakar Wong Ping Soon Lim Chee Gay Tony Bruno Sophie Chelmick General Counsel Group Internal EVP Group Chief EVP North Asia SVP Spain & Romania Audit Director Human Resources & Business Strategy Officer ü 38+ years in-house ü 15+ years of ü 20+ years in HR, IT, ü Previously head of International ü Previously Business Unit Director for legal counsel experience in manufacturing Operations at 24/7 Intouch and Key European Accounts for CPM ü LLB (Hons), Law financial and and supply chain Executive Director of PCCW International ü Admitted in Singapore compliance Teleservices ü Previously in-house counsel at Singapore Airlines Limited Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021, Company Website. 19


03. FINANCIAL HIGHLIGHTS 2003. FINANCIAL HIGHLIGHTS 20


AGENTS GROWING, REVENUE PER AGENT GROWING 1 Number of Agents Revenue per Agent 36.4 39.8 40.1 20.1 20.5 2 (US$’000) 1H20-1H21 FY18-20 CAGR: 41% Growth: 34% 10,020 9,128 7,473 7,213 4,608 FY18 FY19 FY20 1H20 1H21 Commentary • Strong growth in number of agents and revenue per agent driven by — Expanding relationships with existing clients — Attracting new multinational clients who are capable of engaging us across multiple jurisdictions and utilizing a wider range of our services — Maximizing employees’ ability to deliver value to clients through high-value work Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021. Note: FX rate of 1 US$ = 1.344 SG$ assumed in converting financials from Singapore dollar to US dollar. 1 As of end of the year indicated except 1H21 which is as of June 30, 2021 and 1H20 which is as of June 30, 2020. 2 Revenue per agent is calculated as revenue for a period divided by the average of the number of agents at the end of each month during such period. 21AGENTS GROWING, REVENUE PER AGENT GROWING 1 Number of Agents Revenue per Agent 36.4 39.8 40.1 20.1 20.5 2 (US$’000) 1H20-1H21 FY18-20 CAGR: 41% Growth: 34% 10,020 9,128 7,473 7,213 4,608 FY18 FY19 FY20 1H20 1H21 Commentary • Strong growth in number of agents and revenue per agent driven by — Expanding relationships with existing clients — Attracting new multinational clients who are capable of engaging us across multiple jurisdictions and utilizing a wider range of our services — Maximizing employees’ ability to deliver value to clients through high-value work Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021. Note: FX rate of 1 US$ = 1.344 SG$ assumed in converting financials from Singapore dollar to US dollar. 1 As of end of the year indicated except 1H21 which is as of June 30, 2021 and 1H20 which is as of June 30, 2020. 2 Revenue per agent is calculated as revenue for a period divided by the average of the number of agents at the end of each month during such period. 21


ROBUST REVENUE GROWTH ACROSS SERVICE OFFERING AND GEOGRAPHIES Revenue Breakdown by Service (US$mm) Revenue Breakdown by Geography (US$mm) 3 Revenue Growth Driven by CX Solutions Diversified Across Geographies FY18 – FY20 FY18 – FY20 1H20 – 1H21 1H20 – 1H21 323 323 CAGR: 55% CAGR: 55% Growth: 20% Growth: 20% 60 40 246 246 49 46 84 31 187 187 35 156 156 32 62 24 135 135 29 35 19 81 11 10 48 22 32 211 36 63 42 162 48 37 37 117 103 89 90 72 51 48 42 FY18 FY19 FY20 1H20 1H21 FY18 FY19 FY20 1H20 1H21 1 2 Total Other service fees Singapore Philippines Malaysia Thailand Japan China Spain Content monitoring and moderation Sales and digital marketing Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021. Note: FX rate of 1 US$ = 1.344 SG$ assumed in converting financials from Singapore dollar to US dollar. 1 Other service fees (1%) includes revenues classified in the Consolidated Financial Statements as workspace, payroll outsourcing and other services. 2 No revenue in Spain in FY18 because the Spain office was opened towards the end of 2018. 3 TDCX entered into the first MSA to provide services from the Colombia office in July 2021. As of June 30, 2021, TDCX had not yet commenced operating any campaigns. 22ROBUST REVENUE GROWTH ACROSS SERVICE OFFERING AND GEOGRAPHIES Revenue Breakdown by Service (US$mm) Revenue Breakdown by Geography (US$mm) 3 Revenue Growth Driven by CX Solutions Diversified Across Geographies FY18 – FY20 FY18 – FY20 1H20 – 1H21 1H20 – 1H21 323 323 CAGR: 55% CAGR: 55% Growth: 20% Growth: 20% 60 40 246 246 49 46 84 31 187 187 35 156 156 32 62 24 135 135 29 35 19 81 11 10 48 22 32 211 36 63 42 162 48 37 37 117 103 89 90 72 51 48 42 FY18 FY19 FY20 1H20 1H21 FY18 FY19 FY20 1H20 1H21 1 2 Total Other service fees Singapore Philippines Malaysia Thailand Japan China Spain Content monitoring and moderation Sales and digital marketing Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021. Note: FX rate of 1 US$ = 1.344 SG$ assumed in converting financials from Singapore dollar to US dollar. 1 Other service fees (1%) includes revenues classified in the Consolidated Financial Statements as workspace, payroll outsourcing and other services. 2 No revenue in Spain in FY18 because the Spain office was opened towards the end of 2018. 3 TDCX entered into the first MSA to provide services from the Colombia office in July 2021. As of June 30, 2021, TDCX had not yet commenced operating any campaigns. 22


CAREFULLY MANAGED OPERATING COST BASE Operating Costs as a % of Revenue (%) FY18-20 Total Operating 104 184 248 122 146 Cost (US$mm) CAGR: 55% 90.0 % 78.5 % 77.9 % 1H20-1H21 76.9 % 76.7 % 74.9 % 80.0 % Growth: 19% 7.5 % 7.9 % 7.1 % 7.6 % 7.4 % 70.0 % 60.0 % 50.0 % 40.0 % 61.8 % 30.0 % 60.3 % 59.3 % 60.3 % 57.5 % 20.0 % 10.0 % 0.0 % FY18 FY19 FY20 1H20 1H21 Employment Rental and Recruitment Transport and Telecommunication Other Depreciation Benefits Expense Maintenance Expense Travelling and Technology Operating Expense Expense Expense Expense Expenses Commentary • Employee Benefits Expense is the largest contributor to operating costs, representing 60.3%, 57.5%, 59.3%, 60.3% and 61.8% of total revenue in FY18, FY19, FY20, 1H20 and 1H21 respectively — Employee salaries and benefits expenses in all of the countries in which TDCX operates have increased over recent years as a result of economic growth, increased demand for business services and increased competition for trained and talented employees — Expected to increase in the future as we grow our business and the number of employees — Wages vary by type of service provided and the skill set required — Employee benefits expense increased in 1H21 compared to 1H20 as a result of COVID-19 related allowances and compensation introduced in 1H20 Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021. Note: FX rate of 1 US$ = 1.344 SG$ assumed in converting financials from Singapore dollar to US dollar. 23CAREFULLY MANAGED OPERATING COST BASE Operating Costs as a % of Revenue (%) FY18-20 Total Operating 104 184 248 122 146 Cost (US$mm) CAGR: 55% 90.0 % 78.5 % 77.9 % 1H20-1H21 76.9 % 76.7 % 74.9 % 80.0 % Growth: 19% 7.5 % 7.9 % 7.1 % 7.6 % 7.4 % 70.0 % 60.0 % 50.0 % 40.0 % 61.8 % 30.0 % 60.3 % 59.3 % 60.3 % 57.5 % 20.0 % 10.0 % 0.0 % FY18 FY19 FY20 1H20 1H21 Employment Rental and Recruitment Transport and Telecommunication Other Depreciation Benefits Expense Maintenance Expense Travelling and Technology Operating Expense Expense Expense Expense Expenses Commentary • Employee Benefits Expense is the largest contributor to operating costs, representing 60.3%, 57.5%, 59.3%, 60.3% and 61.8% of total revenue in FY18, FY19, FY20, 1H20 and 1H21 respectively — Employee salaries and benefits expenses in all of the countries in which TDCX operates have increased over recent years as a result of economic growth, increased demand for business services and increased competition for trained and talented employees — Expected to increase in the future as we grow our business and the number of employees — Wages vary by type of service provided and the skill set required — Employee benefits expense increased in 1H21 compared to 1H20 as a result of COVID-19 related allowances and compensation introduced in 1H20 Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021. Note: FX rate of 1 US$ = 1.344 SG$ assumed in converting financials from Singapore dollar to US dollar. 23


STRONG AND GROWING PROFITABILITY 1 EBITDA (US$mm) Profit for the period (US$mm) EBITDA Profit for 30.6% 32.7% 32.9% 31.1% 31.1% 21.0% 22.2% 19.8% 18.4% 17.8% 2 Margin the (%) period 3 Margin (%) 1H20 – 1H21 FY18 – FY20 FY18 – FY20 1H20 – 1H21 106 Growth: 20% CAGR: 61% CAGR: 50% Growth: 16% 64 55 80 58 33 48 29 28 41 FY18 FY19 FY20 1H20 1H21 FY18 FY19 FY20 1H20 1H21 Commentary • Strong profitability with Industry leading EBITDA margins resulting from: — Focus on high-growth CX segment — Strong exposure to New Economy clients — Focus on complex offerings — Regionalization of operations underpinned by multilingual hubs — >90% of agents based in Southeast Asia Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021. Note: FX rate of 1 US$ = 1.344 SG$ assumed in converting financials from Singapore dollar to US dollar. 1 EBITDA is defined as profit for the period before interest expense, interest income, income tax expense and depreciation expense. 2 EBITDA margin is defined as EBITDA as a percentage of revenue for the period. 3 Profit for the period margin is defined as profit for the period as a percentage of revenue for the period. 24STRONG AND GROWING PROFITABILITY 1 EBITDA (US$mm) Profit for the period (US$mm) EBITDA Profit for 30.6% 32.7% 32.9% 31.1% 31.1% 21.0% 22.2% 19.8% 18.4% 17.8% 2 Margin the (%) period 3 Margin (%) 1H20 – 1H21 FY18 – FY20 FY18 – FY20 1H20 – 1H21 106 Growth: 20% CAGR: 61% CAGR: 50% Growth: 16% 64 55 80 58 33 48 29 28 41 FY18 FY19 FY20 1H20 1H21 FY18 FY19 FY20 1H20 1H21 Commentary • Strong profitability with Industry leading EBITDA margins resulting from: — Focus on high-growth CX segment — Strong exposure to New Economy clients — Focus on complex offerings — Regionalization of operations underpinned by multilingual hubs — >90% of agents based in Southeast Asia Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021. Note: FX rate of 1 US$ = 1.344 SG$ assumed in converting financials from Singapore dollar to US dollar. 1 EBITDA is defined as profit for the period before interest expense, interest income, income tax expense and depreciation expense. 2 EBITDA margin is defined as EBITDA as a percentage of revenue for the period. 3 Profit for the period margin is defined as profit for the period as a percentage of revenue for the period. 24


PRUDENT LEVERAGE POLICIES Low Levels of Debt with Sufficient Debt Headroom to Capitalize on Future Growth Opportunities 1 Total Debt (US$mm) and Leverage Ratios (x) 35 0 2. 0x 1. 5x 30 0 1. 0x 0.6x 0.3x 25 0 0.3x 0. 5x 215 – 20 0 0.1x (0.0x) (0.1x) (0.5x) 15 0 (1.0x) (1.5x) 10 0 (2.0x) 50 30 26 23 (2.5x) - (3.0x) FY18 FY19 FY20 1H21 1 2 Total Debt to EBITDA Net Debt / (Cash) to EBITDA US$188mm term loan credit facility agreement entered into in March 2021 to be repaid in full from the proceeds of the offering Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021. Note: FX rate of 1 US$ = 1.344 SG$ assumed in converting financials from Singapore dollar to US dollar. EBITDA and EBITDA Margin are non-IFRS measures that should not be considered in isolation or as a substitute for financial results reported under IFRS. 1 Total debt refers to bank loans. 2 Net debt / (cash) is calculated based on total debt subtracted by cash and cash equivalents. 25PRUDENT LEVERAGE POLICIES Low Levels of Debt with Sufficient Debt Headroom to Capitalize on Future Growth Opportunities 1 Total Debt (US$mm) and Leverage Ratios (x) 35 0 2. 0x 1. 5x 30 0 1. 0x 0.6x 0.3x 25 0 0.3x 0. 5x 215 – 20 0 0.1x (0.0x) (0.1x) (0.5x) 15 0 (1.0x) (1.5x) 10 0 (2.0x) 50 30 26 23 (2.5x) - (3.0x) FY18 FY19 FY20 1H21 1 2 Total Debt to EBITDA Net Debt / (Cash) to EBITDA US$188mm term loan credit facility agreement entered into in March 2021 to be repaid in full from the proceeds of the offering Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021. Note: FX rate of 1 US$ = 1.344 SG$ assumed in converting financials from Singapore dollar to US dollar. EBITDA and EBITDA Margin are non-IFRS measures that should not be considered in isolation or as a substitute for financial results reported under IFRS. 1 Total debt refers to bank loans. 2 Net debt / (cash) is calculated based on total debt subtracted by cash and cash equivalents. 25


KEY STRATEGIES TO ENSURE CONTINUED GROWTH Leverage network effects to expand client coverage and service offerings globally 1 Prudent expansion into new geographic markets 2 Enhance our human capital and reinforce our distinct corporate culture 3 Maintain operational efficiencies through streamlined operations 4 Prudent strategic acquisitions and opportunistic partnerships 5 26KEY STRATEGIES TO ENSURE CONTINUED GROWTH Leverage network effects to expand client coverage and service offerings globally 1 Prudent expansion into new geographic markets 2 Enhance our human capital and reinforce our distinct corporate culture 3 Maintain operational efficiencies through streamlined operations 4 Prudent strategic acquisitions and opportunistic partnerships 5 26


APPENDIX 27APPENDIX 27


QUALITY HUMAN CAPITAL Delivering Superior Customer Experiences Strong emphasis on human capital management which has been the key to talent retention and high service quality for our clients APAC Industry vs. 13,308 >60% 24.8% 30-34% 89% Total number of employees are College or 2020 annual voluntary Average annual 2021 Company-wide 1 3 2 University graduates attrition rate attrition rate Employee Satisfaction Score Innovative Achievement in Growth – Silver Stevie Award Awarded by Asia-Pacific Stevie Awards to Philippines office in 2021 Best Outsourced Contact Centre Of The Year (Above 100 Seats) – Gold Award th Awarded by 20 Contact Centre Association of Singapore International Contact Centre Awards to Singapore office in 2020 Culture & Diversity Talent Core Values Best Employer Branding Acquisition Awarded by Asia Recruitment Award to Malaysia office in 2020 Best Companies to Work for In Asia 2020 Awarded by HR Asia Award Philippines / Thailand to Philippines & Thailand offices in 2020 Asia’s Best Employer Brand Award Awarded by World HRD Congress to our Singapore Office in 2018 Dedicated Team Strategic Smart & Friendly Great Place to Learn Certification Planning Analytics Awarded by Great Place to Work Institute & SkillsFuture to Singapore office in 2020 Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021. 1 Measured by the number of employees that voluntarily left our Company in such period divided by the average number of employees in such period. 2 Satisfaction score based on survey which monitors employee satisfaction by asking questions such as whether employees have received recognition for their work over the last seven days, whether employees have had opportunities to learn and grow and whether they have friends at work. 3 Based on Frost & Sullivan interviews and industry estimates for APAC. 28QUALITY HUMAN CAPITAL Delivering Superior Customer Experiences Strong emphasis on human capital management which has been the key to talent retention and high service quality for our clients APAC Industry vs. 13,308 >60% 24.8% 30-34% 89% Total number of employees are College or 2020 annual voluntary Average annual 2021 Company-wide 1 3 2 University graduates attrition rate attrition rate Employee Satisfaction Score Innovative Achievement in Growth – Silver Stevie Award Awarded by Asia-Pacific Stevie Awards to Philippines office in 2021 Best Outsourced Contact Centre Of The Year (Above 100 Seats) – Gold Award th Awarded by 20 Contact Centre Association of Singapore International Contact Centre Awards to Singapore office in 2020 Culture & Diversity Talent Core Values Best Employer Branding Acquisition Awarded by Asia Recruitment Award to Malaysia office in 2020 Best Companies to Work for In Asia 2020 Awarded by HR Asia Award Philippines / Thailand to Philippines & Thailand offices in 2020 Asia’s Best Employer Brand Award Awarded by World HRD Congress to our Singapore Office in 2018 Dedicated Team Strategic Smart & Friendly Great Place to Learn Certification Planning Analytics Awarded by Great Place to Work Institute & SkillsFuture to Singapore office in 2020 Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021. 1 Measured by the number of employees that voluntarily left our Company in such period divided by the average number of employees in such period. 2 Satisfaction score based on survey which monitors employee satisfaction by asking questions such as whether employees have received recognition for their work over the last seven days, whether employees have had opportunities to learn and grow and whether they have friends at work. 3 Based on Frost & Sullivan interviews and industry estimates for APAC. 28


CLIENT CASE STUDY New Economy Client • Large online marketplace with global operations SITUATION • Needed a partner who could keep up with their aggressive global scaling demands without compromising on quality of their customers' experience • Designed and developed scenario-based training programs for employees • Assigned appropriate campaign experts, including: — A Director of Operations and Director of Support to provide more controlled oversight — Designated business analytics experts to monitor and analyze customer trends and performance data and provide actionable insights geared SOLUTION towards process efficiency and innovation • Provide additional depth in our support to our customer experience offerings by hiring, training and managing highly skilled Mandarin-speaking agents as well as by implementing a dedicated support team to manage overflow of customer support tickets from the onshore support team Geographic Coverage Philippines Philippines Malaysia Philippines Malaysia China Japan > Omnichannel CX Solutions Service Omnichannel Omnichannel > Trust and safety verification of customers Offerings CX Solutions CX Solutions > Global quality and compliance audits RESULT >2,500 Scale (No. of FTEs) > 800 50 2015 2017 1H21 Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021. 29CLIENT CASE STUDY New Economy Client • Large online marketplace with global operations SITUATION • Needed a partner who could keep up with their aggressive global scaling demands without compromising on quality of their customers' experience • Designed and developed scenario-based training programs for employees • Assigned appropriate campaign experts, including: — A Director of Operations and Director of Support to provide more controlled oversight — Designated business analytics experts to monitor and analyze customer trends and performance data and provide actionable insights geared SOLUTION towards process efficiency and innovation • Provide additional depth in our support to our customer experience offerings by hiring, training and managing highly skilled Mandarin-speaking agents as well as by implementing a dedicated support team to manage overflow of customer support tickets from the onshore support team Geographic Coverage Philippines Philippines Malaysia Philippines Malaysia China Japan > Omnichannel CX Solutions Service Omnichannel Omnichannel > Trust and safety verification of customers Offerings CX Solutions CX Solutions > Global quality and compliance audits RESULT >2,500 Scale (No. of FTEs) > 800 50 2015 2017 1H21 Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021. 29


CLIENT CASE STUDY (CONT’D) Search Engine Client • Leading search engine company SITUATION • We began providing digital sales and marketing services to our client's customers in Malaysia with <15 FTEs based in our Malaysia office in 2012 • Delivered services beyond our client's expectation by routinely exceeding the minimum KPIs required under our agreements SOLUTION • Utilized FlashHire to evaluate >1,500 new employee candidates to help scale up project size within short time frame Geographic Coverage Malaysia Philippines Singapore Malaysia China Japan Service Offerings / > Sales and Digital Marketing Services > Sales and Digital Marketing Services Customers > Basic Customers > Basic and Top-Tier (previously handled Served entirely in-house) Customers RESULT >1,000 Scale (No. of FTEs) <15 2012 1H21 Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021. 30CLIENT CASE STUDY (CONT’D) Search Engine Client • Leading search engine company SITUATION • We began providing digital sales and marketing services to our client's customers in Malaysia with <15 FTEs based in our Malaysia office in 2012 • Delivered services beyond our client's expectation by routinely exceeding the minimum KPIs required under our agreements SOLUTION • Utilized FlashHire to evaluate >1,500 new employee candidates to help scale up project size within short time frame Geographic Coverage Malaysia Philippines Singapore Malaysia China Japan Service Offerings / > Sales and Digital Marketing Services > Sales and Digital Marketing Services Customers > Basic Customers > Basic and Top-Tier (previously handled Served entirely in-house) Customers RESULT >1,000 Scale (No. of FTEs) <15 2012 1H21 Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021. 30


FLASH: OUR 360-DEGREE HUMAN CAPITAL MANAGEMENT SUITE Mobile application Remote, video-based Document and monitor Detailed online learning supporting engagement recruitment platform coaching sessions and training program activities amongst staff remotely Engagement platform Online solutions Human resources Online human resources utilized to conduct supporting payroll information system chatbot weekly pulse checks services Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021. 31FLASH: OUR 360-DEGREE HUMAN CAPITAL MANAGEMENT SUITE Mobile application Remote, video-based Document and monitor Detailed online learning supporting engagement recruitment platform coaching sessions and training program activities amongst staff remotely Engagement platform Online solutions Human resources Online human resources utilized to conduct supporting payroll information system chatbot weekly pulse checks services Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021. 31


SUMMARY FINANCIALS Income Statement (US$mm) FY2018 FY2019 FY2020 1H FY2020 1H FY2021 Revenue 134.8 245.7 323.5 155.7 187.2 Employment Benefits Expense (81.4) (141.3) (192.0) (93.9) (115.6) Rental and Maintenance Expenses (2.0) (6.9) (7.9) (4.4) (4.2) Recruitment Expense (2.8) (5.0) (6.0) (2.9) (3.4) Transport and Travelling Expense (1.0) (1.5) (1.1) (0.5) (0.4) Telecommunication and Technology Expense (1.8) (3.4) (4.7) (2.2) (2.9) Other Operating Expenses (5.1) (7.8) (11.8) (6.7) (4.6) Other Operating Income 0.4 0.5 5.6 2.9 2.0 Gain on Disposal of Subsidiary - - 0.5 0.5 - Share of Profit from an Associate - - 0.1 - 0.0 EBITDA 41.2 80.4 106.3 48.5 58.2 Depreciation Expense (9.6) (18.3) (24.6) (11.6) (14.8) EBIT 31.6 62.1 81.7 36.9 43.4 Interest Expense (0.8) (2.2) (2.3) (1.1) (2.8) Interest Income 0.2 0.3 0.4 0.2 0.1 Profit Before Tax 31.0 60.3 79.9 35.9 40.8 Income Tax Expenses (2.6) (5.6) (15.9) (7.3) (7.5) Profit for the period 28.3 54.7 64.1 28.7 33.3 Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021. Note: FX rate of 1 US$ = 1.344 SG$ assumed in converting financials from Singapore dollar to US dollar. 32SUMMARY FINANCIALS Income Statement (US$mm) FY2018 FY2019 FY2020 1H FY2020 1H FY2021 Revenue 134.8 245.7 323.5 155.7 187.2 Employment Benefits Expense (81.4) (141.3) (192.0) (93.9) (115.6) Rental and Maintenance Expenses (2.0) (6.9) (7.9) (4.4) (4.2) Recruitment Expense (2.8) (5.0) (6.0) (2.9) (3.4) Transport and Travelling Expense (1.0) (1.5) (1.1) (0.5) (0.4) Telecommunication and Technology Expense (1.8) (3.4) (4.7) (2.2) (2.9) Other Operating Expenses (5.1) (7.8) (11.8) (6.7) (4.6) Other Operating Income 0.4 0.5 5.6 2.9 2.0 Gain on Disposal of Subsidiary - - 0.5 0.5 - Share of Profit from an Associate - - 0.1 - 0.0 EBITDA 41.2 80.4 106.3 48.5 58.2 Depreciation Expense (9.6) (18.3) (24.6) (11.6) (14.8) EBIT 31.6 62.1 81.7 36.9 43.4 Interest Expense (0.8) (2.2) (2.3) (1.1) (2.8) Interest Income 0.2 0.3 0.4 0.2 0.1 Profit Before Tax 31.0 60.3 79.9 35.9 40.8 Income Tax Expenses (2.6) (5.6) (15.9) (7.3) (7.5) Profit for the period 28.3 54.7 64.1 28.7 33.3 Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021. Note: FX rate of 1 US$ = 1.344 SG$ assumed in converting financials from Singapore dollar to US dollar. 32


SUMMARY FINANCIALS (CONT’D) Summary Cash Flow Statement (US$mm) FY2018 FY2019 FY2020 1H FY2020 1H FY2021 Net Cash from Operating Activities 27.8 56.6 97.1 62.5 39.8 Net Cash used in Investing Activities (15.5) (20.6) (17.6) (5.4) (11.9) Net Cash used in Financing Activities (7.9) (27.3) (62.0) (1.5) (11.6) Net Increase in Cash and Cash Equivalents 4.3 8.8 17.5 55.6 16.3 Effects of Foreign Exchange Rate Changes on the Balance of (0.1) 0.1 0.3 0.5 (0.4) Cash Held in Foreign Currencies Cash and Cash Equivalents at the Beginning of Year 13.6 17.8 26.7 26.7 44.5 Cash and Cash Equivalents at the End of Year 17.8 26.7 44.5 82.9 60.4 Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021. Note: FX rate of 1 US$ = 1.344 SG$ assumed in converting financials from Singapore dollar to US dollar. 33SUMMARY FINANCIALS (CONT’D) Summary Cash Flow Statement (US$mm) FY2018 FY2019 FY2020 1H FY2020 1H FY2021 Net Cash from Operating Activities 27.8 56.6 97.1 62.5 39.8 Net Cash used in Investing Activities (15.5) (20.6) (17.6) (5.4) (11.9) Net Cash used in Financing Activities (7.9) (27.3) (62.0) (1.5) (11.6) Net Increase in Cash and Cash Equivalents 4.3 8.8 17.5 55.6 16.3 Effects of Foreign Exchange Rate Changes on the Balance of (0.1) 0.1 0.3 0.5 (0.4) Cash Held in Foreign Currencies Cash and Cash Equivalents at the Beginning of Year 13.6 17.8 26.7 26.7 44.5 Cash and Cash Equivalents at the End of Year 17.8 26.7 44.5 82.9 60.4 Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021. Note: FX rate of 1 US$ = 1.344 SG$ assumed in converting financials from Singapore dollar to US dollar. 33


RECONCILIATION OF EBITDA TO PROFIT FOR THE PERIOD Reconciliation of EBITDA (US$mm) FY2018 FY2019 FY2020 1H FY2020 1H FY2021 Profit for the Period 28.3 54.7 64.1 28.7 33.3 Adjustments: Depreciation Expense 9.6 18.3 24.6 11.6 14.8 Income Tax Expense 2.6 5.6 15.9 7.3 7.5 Finance Cost 0.8 2.2 2.3 1.1 2.8 Interest Income (0.2) (0.3) (0.4) (0.2) (0.1) EBITDA 41.2 80.4 106.3 48.5 58.2 Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021. Note: FX rate of 1 US$ = 1.344 SG$ assumed in converting financials from Singapore dollar to US dollar. 34RECONCILIATION OF EBITDA TO PROFIT FOR THE PERIOD Reconciliation of EBITDA (US$mm) FY2018 FY2019 FY2020 1H FY2020 1H FY2021 Profit for the Period 28.3 54.7 64.1 28.7 33.3 Adjustments: Depreciation Expense 9.6 18.3 24.6 11.6 14.8 Income Tax Expense 2.6 5.6 15.9 7.3 7.5 Finance Cost 0.8 2.2 2.3 1.1 2.8 Interest Income (0.2) (0.3) (0.4) (0.2) (0.1) EBITDA 41.2 80.4 106.3 48.5 58.2 Source: Company F-1 Publicly Filed with SEC on 7 Sep 2021. Note: FX rate of 1 US$ = 1.344 SG$ assumed in converting financials from Singapore dollar to US dollar. 34


THANK YOU! 35THANK YOU! 35