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Stockholders' Equity - Summary of Stock Based Compensation from Stock Options, RSUs and ESPP (Details) - USD ($)
$ in Thousands
1 Months Ended 3 Months Ended 6 Months Ended
Oct. 31, 2022
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2021
Employee Service Share Based Compensation Allocation Of Recognized Period Costs [Line Items]            
Total amount charged to loss from operations   $ 65,500 $ 119,442   $ 130,647 $ 192,061
Property and equipment (capitalized internal-use software)   1,909 2,313   4,231 4,522
Total stock-based compensation   67,409 121,755   134,878 196,583
Stock-based compensation, CRO agreement $ 52,200          
Revenue - subscription and transaction fees | Subscription and transaction fees            
Employee Service Share Based Compensation Allocation Of Recognized Period Costs [Line Items]            
Total amount charged to loss from operations   486 0 $ 856 0  
Cost of revenue            
Employee Service Share Based Compensation Allocation Of Recognized Period Costs [Line Items]            
Total amount charged to loss from operations   2,388 2,298   4,934 4,299
Research and development            
Employee Service Share Based Compensation Allocation Of Recognized Period Costs [Line Items]            
Total amount charged to loss from operations   26,160 26,981   53,526 47,831
Sales and marketing            
Employee Service Share Based Compensation Allocation Of Recognized Period Costs [Line Items]            
Total amount charged to loss from operations   12,789 69,522   26,674 98,779
General and administrative            
Employee Service Share Based Compensation Allocation Of Recognized Period Costs [Line Items]            
Total amount charged to loss from operations   20,322 20,641   41,302 41,152
Restructuring            
Employee Service Share Based Compensation Allocation Of Recognized Period Costs [Line Items]            
Total amount charged to loss from operations   $ 3,355 $ 0   $ 3,355 $ 0