Business Combinations - Narrative (Details) $ in Thousands								3 Months Ended	12 Months Ended
	Mar. 17, 2023 USD ($)	Apr. 01, 2022 USD ($)	Oct. 27, 2021 USD ($)	Sep. 09, 2021 USD ($)	May 20, 2021 USD ($)	Apr. 05, 2021 USD ($) state	Jan. 12, 2021 USD ($)	Sep. 30, 2021 USD ($)	Dec. 31, 2023 USD ($)	Dec. 31, 2022 USD ($)	Dec. 31, 2021 USD ($) acquisition
Business Combinations
Acquisition related costs									$ 100	$ 2,100	$ 5,400
Number of states with full service insurance carrier | state						15
Purchase price adjustments										24,737
Number of business combination transactions | acquisition											5
RWS
Business Combinations
Cash	$ 2,100	$ 25,600								25,572
Current assets	200									525
Customer relationships acquired	$ 200
Estimated Useful Life (in years)	3 years
Transaction costs	$ 100
Aggregate consideration paid		38,800								38,824
Held in escrow		$ 1,000
Term of escrow deposit		2 years
Issuance of common stock		$ 3,600								3,552
Contingent consideration - liability-classified		$ 8,700								8,700
Net assets acquired										38,824
Weighted Average Useful Life (in years)		7 years 8 months 12 days
Other
Business Combinations
Acquisition related costs											$ 1,600
Cash										13,763	27,121
Current assets										7	1,795
Aggregate consideration paid										15,263	32,249
Issuance of common stock										0	3,026
Contingent consideration - liability-classified										0	327
Goodwill to be deductible for income tax purposes										10,700	11,000
Net assets acquired										15,263	32,249
Goodwill not deductible for income tax purposes											3,500
V12 Data
Business Combinations
Cash											20,196
Current assets											4,939
Aggregate consideration paid											21,756
Issuance of common stock											0
Contingent consideration - liability-classified							$ 1,400				1,410
Cash paid in business acquisition, including cash consideration payable							$ 20,300
Contingent consideration earnout period							2 years
Net assets acquired							$ 21,800				21,756
Weighted Average Useful Life (in years)							7 years 7 months 6 days
V12 Data | General and administrative
Business Combinations
Acquisition related costs							$ 800
HOA
Business Combinations
Cash											84,370
Current assets											235,669
Aggregate consideration paid						$ 114,800					114,828
Issuance of common stock						$ 22,800					22,773
Contingent consideration - liability-classified											0
Net assets acquired											114,828
Weighted Average Useful Life (in years)						9 years 6 months
Cash paid in business acquisition, excluding working capital cash paid						$ 84,100
Acquisition hold backs						$ 7,700
Consideration transferred, working capital adjustment								$ 300
HOA | General and administrative
Business Combinations
Acquisition related costs											1,900
Rynoh
Business Combinations
Cash					$ 32,300						32,302
Current assets											932
Aggregate consideration paid					$ 35,800						35,802
Issuance of common stock											0
Contingent consideration - liability-classified											0
Net assets acquired											35,802
Weighted Average Useful Life (in years)					10 years
Acquisition hold backs					$ 3,500
Rynoh | General and administrative
Business Combinations
Acquisition related costs											200
AHP
Business Combinations
Cash				$ 43,800							43,750
Current assets											8,221
Aggregate consideration paid				$ 46,300							46,250
Issuance of common stock											0
Contingent consideration - liability-classified											0
Net assets acquired											46,250
Weighted Average Useful Life (in years)				7 years
Acquisition hold backs				$ 2,500
Purchase price adjustments										23,800
AHP | General and administrative
Business Combinations
Acquisition related costs											500
Floify
Business Combinations
Cash			$ 76,000								75,959
Current assets											221
Aggregate consideration paid			95,400								95,399
Issuance of common stock			$ 9,900								9,908
Contingent consideration - liability-classified											8,632
Net assets acquired											95,399
Weighted Average Useful Life (in years)			5 years 7 months 6 days
Acquisition hold backs			$ 900
Guarantee liability			$ 8,600
Floify | General and administrative
Business Combinations
Acquisition related costs											400
Total
Business Combinations
Cash										39,335	283,698
Current assets										532	251,777
Aggregate consideration paid										54,087	346,284
Issuance of common stock										3,552	35,707
Contingent consideration - liability-classified										8,700	10,369
Net assets acquired										$ 54,087	346,284
Revenue since acquisition											79,600
Net loss included in the consolidated statements of operations and comprehensive loss											$ 1,800