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Consolidated Statements of Cash Flows - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2021
Cash flows from operating activities:      
Net loss $ (133,933) $ (156,559) $ (106,606)
Adjustments to reconcile net loss to net cash provided by (used in) operating activities      
Depreciation and amortization 24,415 27,930 16,386
Provision for doubtful accounts 37,180 805 1,055
Impairment loss on intangible assets and goodwill 57,232 61,386 0
Gain on extinguishment of debt (81,354) 0 (5,110)
Change in fair value of private warrant liability 444 (14,486) 15,389
Change in fair value of contingent consideration (5,664) 6,944 (2,244)
Change in fair value of earnout liability and derivatives 4,217 (13,822) 18,519
Stock-based compensation 20,709 27,041 38,592
Non-cash interest expense 20,756 2,270 2,387
Other 1,057 3,590 2,892
Change in operating assets and liabilities, net of acquisitions and divestitures      
Accounts receivable 1,030 (4,886) (2,905)
Reinsurance balance due 179,436 (70,644) (15,343)
Deferred policy acquisition costs (18,458) (4,716) (4,247)
Accounts payable 2,491 (697) (11,779)
Accrued expenses and other current liabilities (1,386) (6,519) (15,981)
Losses and loss adjustment expense reserves (5,129) 38,683 (22,417)
Other insurance liabilities, current (30,125) 21,686 14,396
Deferred revenue (21,583) 66,254 53,556
Refundable customer deposits (13,925) 6,537 (3,545)
Other assets and liabilities, net (3,481) (8,533) (7,772)
Net cash provided by (used in) operating activities 33,929 (17,736) (34,777)
Cash flows from investing activities:      
Purchases of property and equipment (851) (2,350) (972)
Capitalized internal use software development costs (9,245) (8,100) (3,719)
Purchases of short-term and long-term investments (91,015) (52,506) (24,006)
Maturities, sales of short-term and long-term investments 46,832 21,906 21,694
Acquisitions, net of cash acquired (1,974) (38,628) (256,430)
Net cash used in investing activities (56,253) (79,678) (263,433)
Cash flows from financing activities:      
Proceeds from line of credit 0 5,000 0
Proceeds from advance funding 319 18,643 0
Repayments of advance funding (4,133) (22,746) 0
Proceeds from issuance of debt 116,667 10,000 413,537
Repayments of principal (10,150) (5,150) (46,965)
Cash paid for debt issuance costs (4,694) 0 0
Capped call transactions 0 0 (52,913)
Proceeds from exercises of warrants 0 0 126,741
Income tax withholdings paid upon vesting of restricted stock units (1,240) (3,108) (28,877)
Repurchase of stock (5,608) (1,813) 0
Other (210) 401 4,026
Net cash provided by financing activities 90,951 1,227 415,549
Net change in cash, cash equivalents, and restricted cash 68,627 (96,187) 117,339
Cash, cash equivalents, and restricted cash, beginning of period 228,605 324,792 207,453
Cash, cash equivalents, and restricted cash end of period 297,232 228,605 324,792
Supplemental disclosures      
Non-cash consideration for acquisitions 0 12,252 52,761
Non-cash reduction in advanced funding arrangement obligations 11,763 0 0
Share repurchases included in accrued expenses and other current liabilities 0 2,539 0
Reduction of earnout liability due to vesting event 0 0 54,891
Cash paid for interest 12,212 3,512 2,662
Income tax refunds received (paid) $ 2,287 $ (674) $ 0