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Revenue
6 Months Ended
Jun. 30, 2022
Revenue  
Revenue

2. Revenue

Disaggregation of Revenue

The Company generates revenue in its Vertical Software segment from (1) software and service subscription fees received for continued access to and transactions processed using owned software platforms by individual contractors, small business service providers and large enterprise service providers, (2) move-related transactions for a variety of services when end customers are connected with service providers primarily related to moving or settling into a new home, and (3) post-move transactions for the delivery of leads to service providers who primarily support the continued maintenance of the home.

The revenue generated by the Company’s Insurance segment is primarily from the sale of its own written insurance and warranty policies or third-party policies via its agency. This revenue includes insurance and warranty premiums earned over the life of the policy, reinsurance profit share, policy fees, commissions earned at the time it is put in force or ceded.

Total revenues consisted of the following:

Three Months Ended June 30, 

Six Months Ended June 30, 

2022

2021

2022

2021

Vertical Software segment

Software and service subscriptions

$

20,544

$

12,987

$

38,509

$

23,867

Move-related transactions (excluding insurance)

17,535

16,295

29,728

25,256

Post-move transactions

4,734

5,122

9,264

10,219

Total Vertical Software segment revenue

42,813

34,404

77,501

59,342

Insurance segment

Insurance and warranty premiums, commissions and policy fees(1)

27,956

16,936

55,829

18,741

Total Insurance segment revenue

27,956

16,936

55,829

18,741

Total revenue

$

70,769

$

51,340

$

133,330

$

78,083

(1) Revenue recognized during the three and six months ended June 30, 2022, includes revenue from regulated property and casualty insurance entity in the form of insurance premiums, policy fees, ceding commissions, and reinsurance profit sharing of $18.2 million and $38.2 million, respectively, which is accounted for separately from the revenue from contracts with customers.

Contracts with Customers

Contract Assets - Insurance Commissions Receivable

A summary of the activity impacting the contract assets during the six months ended June 30, 2022, is presented below:

    

Contract Assets

Balance at December 31, 2021

$

9,384

Estimated lifetime value of commissions on insurance policies sold by carriers

 

4,848

Cash receipts

 

(1,645)

Balance at June 30, 2022

$

12,587

As of June 30, 2022, $2.1 million of contract assets are expected to be collected within the next 12 months and therefore are included in current accounts receivable on the condensed consolidated balance sheets. The remaining $10.5 million of contract assets are expected to be collected in the following periods and are included in long-term insurance commissions receivable on the condensed consolidated balance sheets.

Contract Liabilities — Refundable Customer Deposits

A summary of the activity impacting the contract liabilities during the six months ended June 30, 2022, is presented below:

Contract 

    

Liabilities

Balance at December 31, 2021

 

15,274

Additions to contract liabilities

 

17,565

Contract liabilities transferred to revenue

(13,593)

Balance at June 30, 2022

$

19,246

As of June 30, 2022, $19.2 million in contract liabilities related to refundable customer deposits received in advance of warranty services provided, are included in current refundable customer deposits on the consolidated balance sheets because the policyholder may cancel the policy at any time and receive a pro-rated refund. If the policies are not canceled, the balance is expected to be transferred to revenue over the term of the policies, which is, on average, 19 months.

Deferred Revenue

Timing may differ between the satisfaction of performance obligations and the collection of amounts from customers. Liabilities are recorded for amounts that are collected in advance of the satisfaction of performance obligations. To the extent the amounts relate to services or coverage performed by the Company over time, these liabilities are classified as deferred revenue. If the amounts collected are related to a point in time obligation which has yet to be performed, these liabilities are classified as refundable customer deposits.

A summary of the activity impacting deferred revenue balances during the six months ended June 30, 2022, is presented below:

Vertical Software

Insurance

Total

    

Deferred Revenue

Deferred Revenue

Deferred Revenue

Balance at December 31, 2021

$

3,814

$

197,271

$

201,085

Revenue recognized(1)

 

(5,279)

(91,994)

 

(97,273)

Additional amounts deferred

 

5,722

89,323

 

95,045

Balance at March 31, 2022

4,257

194,600

198,857

Revenue recognized(1)

 

(6,027)

(97,654)

 

(103,681)

Additional amounts deferred

 

5,815

136,728

 

142,543

Impact of acquisitions

 

196

 

5,510

 

5,706

Balance at June 30, 2022

$

4,241

$

239,184

$

243,425

(1)In the table above, revenue recognized on earned premiums related to the insurance segment is presented as the gross amount from policy holders excluding the impact of ceded premiums. On the unaudited condensed statements of operations for the three and six months ended June 30, 2022, earned premiums are presented net of ceded premiums of $83.1 million and $154.8 million, respectively.

Remaining Performance Obligations

Contracts with customers include $4.2 million related to performance obligations that will be satisfied at a later date. These amounts primarily include performance obligations that are recorded in the condensed consolidated balance sheets as deferred revenue.

The amount of the transaction price allocated to performance obligations to be satisfied at a later date, which is not recorded in the condensed consolidated balance sheets, is immaterial as of June 30, 2022, and December 31, 2021.

The Company has applied the practical expedients provided for in the accounting standards, and does not present unsatisfied performance obligations for (i) contracts with an original expected length of one year or less, (ii) contracts with variable consideration that is allocated entirely to unsatisfied performance obligations or to a wholly unsatisfied promise accounted for under the series guidance, and (iii) contracts for which the Company recognizes revenue at the amount which it has the right to invoice for services performed. Additionally, the Company excludes amounts related to performance obligations that are billed and recognized as they are delivered.