Revenue (Tables)

9 Months Ended

Sep. 30, 2021

Revenue

Schedule of disaggregation of revenue

	Three Months Ended September 30,				Nine Months Ended September 30,
	2021		2020		2021		2020
Core services revenue	$	32,955	$	17,265	$	72,664	$	38,102
Managed services revenue		14,248		1,911		28,561		9,744
Software and service subscription revenue		15,566		2,331		39,627		5,857
Total revenue	$	62,769	$	21,507	$	140,852	$	53,703

Summary of the activity impacting the contract assets

	Contract Assets
Balance at December 31, 2020	$	3,529
Estimated lifetime value of insurance policies sold by carriers		5,488
Cash receipts		(1,580)
Balance at September 30, 2021	$	7,437

Summary of the activity impacting the contract liabilities

	Contract
	Liabilities
Balance at December 31, 2020	$	3,193
Additions to contract liabilities		517
Additions to contract liabilities – significant financing component interest		150
Contract liabilities transferred to revenue		(2,351)
Balance at September 30, 2021	$	1,509

Summary of the activity impacting deferred revenue balances

	Deferred
	Revenue
Balance at December 31, 2020	$	5,208
Revenue recognized		(38,406)
Additional amounts deferred		80,910
Impact of acquisitions		142,425
Balance at September 30, 2021	$	190,137