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Revenue (Tables)

3 Months Ended

12 Months Ended

Mar. 31, 2021

Dec. 31, 2020

New Accounting Pronouncements or Change in Accounting Principle [Line Items]

Schedule of Disaggregation of Revenue


		Three months ended
		March 31,
		2021			2020
Referral network revenue		$	11,024		$	9,128
Managed services revenue			4,644			4,135
Software and service subscription revenue			11,074			1,811
Total revenue		$	26,742		$	15,074


		2020
		(as restated)			2019
Referral network revenue		$	53,048		$	49,449
Managed services revenue			11,579			21,888
Software subscription revenue			7,672			6,258
Total revenue		$	72,299		$	77,595

Summary of the activity impacting the contract assets and liabilities


		Deferred
		Revenue
Balance at December 31, 2020		$	5,208
Revenue recognized			(1,769)
Additional amounts deferred			407
Impact of acquisitions			500
Balance at March 31, 2021		$	4,346


		Contract Assets
Balance at December 31, 2019		$	—
Estimated lifetime value of insurance policies sold by carriers			4,313
Cash receipts			(784)
Balance at December 31, 2020		$	3,529


		Contract
		Liabilities
Balance at December 31, 2018		$	—
Additions to contract liabilities - prepayment			7,000
Additions to contract liabilities – significant financing component interest			152
Contract liabilities transferred to revenue			(878)
Balance at December 31, 2019			6,274
Additions to contract liabilities			—
Additions to contract liabilities – significant financing component interest			440
Contract liabilities transferred to revenue			(3,521)
Balance at December 31, 2020		$	3,193

New Accounting Pronouncements or Change in Accounting Principle [Line Items]

Summary of the activity impacting the contract assets and liabilities


		Deferred
		Revenue
Balance at December 31, 2018		$	4,553
Adoption of ASC 606			(940)
Revenue recognized			(7,490)
Additional amounts deferred			6,686
Impact of acquisitions			670
Impact of divestitures			(146)
Balance at December 31, 2019			3,333
Revenue recognized			(4,923)
Additional amounts deferred (as restated)			6,602
Impact of acquisitions			196
Balance at December 31, 2020 (as restated)		$	5,208