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Segment and Geographical Information
12 Months Ended
Dec. 31, 2021
Segment Reporting [Abstract]  
Segment and Geographical Information Segment and Geographical Information    
The Company determines operating segments based on how its chief operating decision maker (“CODM”) manages the business, makes operating decisions around the allocation of resources, and evaluates operating performance. The Company’s CODM is its Chief Executive Officer, who reviews the Company’s operating results on a consolidated basis. The Company operates as one segment. Based on the information provided to and reviewed by the Company’s CODM, the Company believes that the nature, amount, timing, and uncertainty of its revenue and how it is affected by economic factors are most appropriately depicted through the Company’s primary geographical locations. Revenues recorded by the Company are substantially all from the Company’s single performance obligation which are earned from similar services for which the nature of associated fees and the related revenue recognition models are substantially the same.
The following table presents the Company’s revenue disaggregated by primary geographical location:
Years Ended December 31,
(in thousands)202120202019
United States$338,190 $199,011 $105,356 
Canada56,916 29,871 12,501 
Rest of world63,499 28,074 8,710 
Total revenue$458,605 $256,956 $126,567 
Revenue is attributed to the country in which the customer is located.
The following table summarizes the Company’s long-lived assets based on geography, which consist of property and equipment, net and operating lease right-of-use assets:
December 31,
(in thousands)20212020
United States$7,523 $8,633 
United Kingdom2,229 441 
Philippines 1,928 2,795 
Nicaragua2,534 3,049 
Rest of world337 362 
Total long-lived assets$14,551 $15,280