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Intangible Assets, Net and Goodwill (Tables)
12 Months Ended
Dec. 31, 2019
Goodwill and Intangible Assets Disclosure [Abstract]  
Schedule of Intangible Assets
Intangible assets consist of the following:
 
 
December 31, 2019
 
December 31, 2018
(in thousands)
 
Gross Carrying Value
 
Accumulated Amortization
 
Net Carrying Value
 
Gross Carrying Value
 
Accumulated Amortization
 
Net Carrying Value
Purchased customer accounts
 
66,987

 
$
(9,474
)
 
$
57,513

 
$
33,292

 
$
(4,372
)
 
$
28,920

Software
 
30,590

 
(5,070
)
 
25,520

 
570

 
(495
)
 
75

Carrier relationships
 
7,200

 
(170
)
 
7,030

 

 

 

Trade names
 
2,613

 
(226
)
 
2,387

 
792

 
(43
)
 
749

Totals
 
$
107,390

 
$
(14,940
)
 
$
92,450

 
$
34,654

 
$
(4,910
)
 
$
29,744

Schedule of Future Amortization Expense for Intangible Assets
Future annual estimated amortization expense over the next five years for intangible assets is as follows (in thousands):
For the Years Ending December 31,
 
Amortization
2020
 
$
12,018

2021
 
12,219

2022
 
12,473

2023
 
12,283

2024
 
7,143

Schedule of Goodwill
The changes in carrying value of goodwill by reportable segment for the period are as follows:
(in thousands)
 
 Middle Market
 
 Specialty
 
 MainStreet
 
 Medicare
 
 Total
Balance at December 31, 2017
 
$
1,001

 
$

 
$
13,923

 
$
12,531

 
$
27,455

Goodwill of acquired businesses
 
24,860

 
9,951

 
3,498

 

 
38,309

Balance at December 31, 2018
 
25,861

 
9,951

 
17,421

 
12,531

 
65,764

Goodwill of acquired businesses
 
27,071

 
50,164

 
21,471

 

 
98,706

Balance at December 31, 2019
 
$
52,932

 
$
60,115

 
$
38,892

 
$
12,531

 
$
164,470