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Restructuring Costs (Tables)
12 Months Ended
Dec. 31, 2021
Restructuring and Related Activities [Abstract]  
Schedule of Restructuring and Related Costs We recorded restructuring charges in our operating segments as follows:
(dollars in millions)202120202019
New Equipment$23 $30 $19 
Service33 47 35 
Total $56 $77 $54 

Restructuring charges incurred in the years ended December 31, 2021, 2020 and 2019 primarily relate to actions initiated during 2021, 2020 and 2019, and were recorded as follows:

(dollars in millions)202120202019
Cost of products and services sold$22 $22 $19 
Selling, general and administrative34 55 35 
Total $56 $77 $54 
Schedule of Restructuring Reserve by Type of Cost
The following table summarizes the accrual balance and utilization for the 2021 and 2020 restructuring actions, which are primarily for severance costs:

(dollars in millions)
2021 Actions
2020 Actions
Restructuring accruals as of December 31, 2020$ $42 
Restructuring costs41 13 
Utilization, foreign exchange and other costs(19)(30)
Balance as of December 31, 2021$22 $25 
The following table summarizes expected, incurred and remaining costs for the 2021 and 2020 restructuring actions by segment:

(dollars in millions)Expected CostsCost Incurred During 2020Costs Incurred During 2021Remaining Costs as of December 31, 2021
New Equipment$15 $— $(14)$
Service33 — (27)
Total 2021 Actions$48 $ $(41)$7 
New Equipment$36 $(29)$(7)$— 
Service48 (42)(6)— 
Total 2020 Actions$84 $(71)$(13)$