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Revenue (Tables)
12 Months Ended
Dec. 31, 2022
Revenue from Contract with Customer [Abstract]  
Schedule of Disaggregation of Revenue
Revenues disaggregated by primary geographic markets, major product lines, and sales channels are as follows:
Year Ended December 31,
202220212020
Primary geographical markets(1)
United States$4,014 $3,982 $4,186 
Europe1,935 2,023 1,883 
Canada545 398 393 
Other613 635 560 
Total Revenues$7,107 $7,038 $7,022 
Major product and services lines
Equipment$1,624 $1,581 $1,564 
Supplies, paper and other sales1,176 1,001 885 
Maintenance agreements(2)
1,730 1,787 1,803 
Service arrangements(3)
1,953 1,991 2,014 
Rental and other417 457 530 
Financing207 221 226 
Total Revenues$7,107 $7,038 $7,022 
Sales channels:
Direct equipment lease(4)
$708 $664 $573 
Distributors & resellers(5)
1,222 1,130 910 
Customer direct870 788 966 
Total Sales$2,800 $2,582 $2,449 
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(1)Geographic area data is based upon the location of the subsidiary reporting the revenue.
(2)Includes revenues from maintenance agreements on sold equipment as well as revenues associated with service agreements sold through our channel partners.
(3)Primarily includes revenues from our Print outsourcing arrangements including revenues from embedded operating leases in those arrangements, which were not significant.
(4)Primarily reflects sales through bundled lease arrangements.
(5)Primarily reflects sales through our two-tier distribution channels.
Schedule of Capitalized Contract Cost
Incremental direct costs are as follows:
Year Ended December 31,
202220212020
Incremental direct costs of obtaining a contract$63 $61 $62 
Amortization of incremental direct costs68 73 81