Share-based Compensation (Tables)

12 Months Ended

Dec. 31, 2023

Share-Based Payment Arrangement [Abstract]

Summary of Activity Related to Restricted Stock Awards and Units

	Shares	Weighted Average Grant Date Fair Value
Nonvested at December 31, 2021	717,097	$	11.02
Granted	1,097,045	8.72
Vested	(302,869)	(13.12)
Forfeited	(136,128)	(15.88)
Nonvested at December 31, 2022	1,375,145	$	14.23
Granted	829,335	4.42
Vested	(323,654)	(12.15)
Forfeited	(114,409)	(14.23)
Nonvested at December 31, 2023	1,766,417	$	10.01

	Shares	Weighted Average Grant Date Fair Value
Nonvested at December 31, 2021	—	$	—
Granted	392,564	6.58
Vested	—	—
Forfeited	—	—
Nonvested at December 31, 2022	392,564	$	6.58
Granted	2,004,147	4.67
Vested	(31,321)	(7.04)
Forfeited	(174,093)	(5.10)
Nonvested at December 31, 2023	2,191,297	$	4.94

Summary of Stock Option Activity Under the Plans

A summary of stock option activity under the 2017 and 2019 Plans are as follows:

Stock Options	Options Outstanding	Weighted Average Exercise Price		Weighted Average Remaining Contractual Term in Years	Aggregate intrinsic value (in thousands)
Balance at December 31, 2021	43,996	$	20.46	8.5	$	510
Granted	103,711	8.22		9.67	—
Exercised	—	—		—	—
Balance at December 31, 2022	147,707	$	11.87	9.32	$	—
Granted	—	—		—	—
Exercised	—	—		—	—
Balance at December 31, 2023	147,707	$	11.87	9.32	—
Options exercisable at December 31, 2023	147,707	$	11.87	9.32	$	—

Schedule of Stock Based Compensation

Stock based compensation related to the Company’s 2019 Plan is reported within the consolidated statement of operations as follows (amount in thousands):

	Year Ended December 31,
	2023		2022
Commission and other agent-related cost	$	3,934	$	2,920
Operations and support	614		609
Technology and development	185		79
General and administrative	7,857		5,334
Marketing	404		189
Total stock-based compensation	$	12,994	$	9,131