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Severance and Retention (Tables)
12 Months Ended
Dec. 31, 2020
Restructuring and Related Activities [Abstract]  
Summary of Severance and Retention Expense
    
Year Ended

December 31,
2020
    
Year Ended

December 31,
2019
 
Costs of revenues
   $ 950      $ 301  
General and administrative
     469        567  
Sales and marketing
     1,076        516  
Research and development
     8        19  
    
 
 
    
 
 
 
Total
   $ 2,503      $ 1,403  
    
 
 
    
 
 
 
Summary of Severance Related Liabilities within Accounts Payable and Accrued Expense
The activity and balance of severance-related liabilities, which are recorded within Accounts payable and accrued expense in our Consolidated Balance Sheet, are as follows (in thousands):
 
Balance at December 31, 2018
   $ 555  
Payments
     (1,600
Expense
     1,403  
    
 
 
 
Balance at December 31, 2019
   $ 358  
Payments
     (1,395
Expense
     2,503  
    
 
 
 
Balance at December 31, 2020
   $ 1,466